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March 2017
3 Most Powerful Words To Use To Exude Confidence
We are taught to always be prepared and always have an answer. But what if we don't know the answer? We need to find the confidence to say 'I don't know.'

What Travelers Should Know About
New Restrictions on Devices: Who is affected by the flight restriction, and what should you do?

Putting customer experience at
the heart of next-generation operating models: The benefits of improved customer experience can be fleeting unless changes to supporting back-end operations are made, as well.


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