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Forrester

Visit Site - http://blogs.forrester.com/

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n Groundswell, two of Forrester Research's top analysts show you how to turn the force of customers connecting [Read More]

Categories: Social Media and Web 2.0 | Strategy and Ideas | Technology


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Latest Posts:

Three More Ways To Advance Your Innovation Efforts
As our research has shown, most companies today have pretty immature innovation efforts, and one of the biggest holdbacks is their corporate culture. Sadly, most humans fear change, and thus this mentality can keep you from being a driver of market s...
Forrester
Tuesday, October 23, 2018


Experience Design (XD) Service Providers Are Changing - Here's How And What It Means
Forrester recently surveyed 51 XD Providers - agencies and consultancies with varied expertise like frog design, Work & Co, Fantasy, Punchcut and AstroStudios - that provide experience design (XD) services. And, we frequently conduct interviews w...
Forrester
Monday, October 22, 2018


Experience Design Service Providers Are Changing — Here's How And What It Means
Forrester recently surveyed 51 XD providers — agencies and consultancies with varied expertise such as Astro Studios, Fantasy, frog design, Punchcut, and Work & Co — that provide experience design (XD) services. And we frequently conduct intervie...
Forrester
Monday, October 22, 2018


Experience Design Providers' Costs And Timelines Vary Widely
When we surveyed XD providers recently, they told us that because of complexity, system integrations required, and many other factors, project costs and timing are all over the map. Some told us they don't think about it in terms of individual projec...
Forrester
Monday, October 22, 2018


Reflections On The Forrester Wave™: CRM Suites, Q4 2018
Even though core CRM products are mature, CRM vendors are still evolving their products. Technologies like AI introduce new efficiencies into CRM processes, and acquisitions such as configure-price-quote (CPQ) and eCommerce expand the footprint of CR...
Forrester
Monday, October 22, 2018


Avoid The Upcoming AI Backlash With Your Sales Teams — Get Them On Board
The rise of AI in sales technology only makes it easier for sales managers to keep tabs on salespeople, salespeople say. AI gives sales managers more visibility into a sales rep's daily activities and control into the sales process, potentially subve...
Forrester
Monday, October 22, 2018


Let's talk about security culture!
I am thrilled to introduce my most recent report, ‘Instill a Security Culture by Elevating Communication'.  This is an update of my 2011 report "How To Market Security To Gain Influence And Secure Budget'.  A different time called for a completely re...
Forrester
Sunday, October 21, 2018


With Design Shifting From "Who Cares?" To "Supersize It!" — How Should Your Design Org Respond?
It's a great time to be an experience design professional — what we call an XD pro.  I remember my early years as a user experience practitioner: 25% of my time was spent practicing my craft (the exciting part!) and 75% evangelizing my discipline and...
Forrester
Friday, October 19, 2018


If You're Not Prioritizing Employee Experience Improvement, You're Doing It Wrong
There is ample evidence that improving employee experience leads to better business results. Briefly, firms that improve employee experience find that they get better work performance and more discretionary effort from employees.[i] Discretionary eff...
Forrester
Friday, October 19, 2018


Embrace Privacy As Your Corporate Social Responsibility
Your organization faces two powerful trends: The growing pressure of regulatory requirements on data protection that are emerging worldwide. The increasing awareness of privacy rights, which causes customers to take action in their relationship with ...
Forrester
Friday, October 19, 2018



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