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Helping Employees Embrace Change
Strategic or operational initiatives are the most important ways for companies to renew themselves, but as many of them find, these initiatives often fall short of expectations. Why? Did change-resistant employees drag their feet? Were middle managers unable to drive the changes? Did senior managers fail to support them vocally? Research on 40 large change initiatives suggests that this kind of finger-pointing is beside the point, for employees on all three levels of an organization are important to the success of any change initiative, and making employees on any level more accepting of change will help to advance the cause.
The take-away: While a commitment to change on all levels of a company would be ideal, an initiative can still get fairly good results if employees on even one level act effectively to promote it.
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