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French and German Banking: Showing IT’s Strength
Innovations linked to IT investment helped French and German banks post productivity gains in the late 1990s—growth supported by a surge in demand for banking services. A McKinsey Global Institute study shows that a large productivity gap remains between French and German retail banks and their US counterparts.
The take-away: Retail banks in France and Germany need to adopt innovative processes and services, but that alone won't sustain productivity growth. They should also stimulate consumer demand and consolidate.
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© 1992-2003 McKinsey & Company, Inc
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