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Summary
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Unraveling the mystery of IT costs
  • Few companies fully understand their IT costs and why those costs keep rising.
  • An IT cost transparency program gives business managers a catalog of IT products, bills showing IT usage, and management reports that segment costs by product type and business unit.
  • Once a business unit sees the link between the products it consumes and their cost, it starts making smarter choices. At the same time, IT improves its cost-management skills.
  • When IT and the business work as partners, they can cut IT costs and make IT investments that add more value.
      


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