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Applying lean to application development & maintenance
Lean techniques, originally developed to reduce waste in manufacturing, are boosting performance in more and more service environments.Application development and maintenance—the part of IT that works closely with the business to develop software services—is a good candidate for lean. Many processes around software development are poorly organized, resulting in rework, unbalanced workloads, and other forms of waste that harm both productivity and morale.The transformation to lean requires companies to identify and measure the main sources of waste and define opportunities to reduce it.Lean, like any major transformation, demands a sustained leadership commitment and a thoughtful approach to introducing and rolling out change.
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