Help
CEOExpress Home | News Center | Contact Us
  McKinsey Quarterly

 
Industries
Automotive
Energy, Resources, Materials
Financial Services
Food & Agriculture
Health Care
High Tech
Media & Entertainment
Nonprofit
Public Sector
Retail
Telecommunications
Transportation
Function
Corporate Finance
Economic Studies
Governance
Information Technology
Marketing
Operations
Organization
Strategy
Search Articles:

All of these words Any of these words
Summary
Please note: The McKinsey Quarterly has agreed to a special arrangement for CEOExpress members that allows member access to their articles. Articles must be clicked on directly through the links below to gain access to this group of articles.
What consumers expect from companies
  • Consumers distrust all industries to a significant extent, but some fare better than others, according to a global survey of consumer attitudes toward business.
  • Consumers expect large companies in specific sectors to address sociopolitical problems such as climate change and the affordability of drugs in developing countries.
  • Moreover, the survey reveals large variations in what consumers in different countries expect from different industries.
  • The finding suggest that to win the public's trust, companies should tailor their approaches to suit the realities in their own industries and in the countries where they operate.
      


    Articles provided by The McKinsey Quarterly
    © 1992-2003 McKinsey & Company, Inc

  •  

    Copyright ©1999-2024 CEOExpress Company LLC.