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Nov 21, 2025
The acquisition will deliver a comprehensive solution that gives marketers a holistic understanding of how their brands appear across owned channels, LLMs, traditional search and the wider web
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Nov 20, 2025
The KMWorld Promise Award is given to the organization that provides innovative technology solutions for customers by implementing and integrating knowledge management practices into their business processes
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Nov 20, 2025
The KM Reality Award recognizes an organization in which knowledge management is a positive reality, not just rhetoric. The award recipient has demonstrated leadership in the implementation of knowledge management practices and processes, realizing measurable business benefits
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Nov 19, 2025
At KMWorld 2025, Don Markland,?CEO, Accountability Now,?co-CEO at Noomii.com,?and head, Forbes AI Council, presented his session, "From Chaos to Clarity: Enterprise AI Reshaping Accountability & Execution."
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Nov 19, 2025
At KMWorld 2025, David Seuss,?founder and CEO,?Northern Light, held his session, "From Insight to Action: Agentic AI Turning Knowledge Into Strategic Momentum," discussing how agentic AI represents the next evolution of AI.
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Nov 19, 2025
The second day of KMWorld 2025 focused on understanding the impact of AI on human experiences, especially as its implementation permeates all aspects of life, from retail shopping to psychotherapy.
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Nov 18, 2025
At KMWorld 2025, Phaedra Boinodiris, global leader for responsible AI,?IBM Consulting?and Author, AI for the Rest of Us, led her session "Governance in an Agentic Age: Accelerating Value?," drawing on her expertise in responsible AI, organizational design, and AI education, discussed how enterprises can strike a balance between innovation and oversight to thrive in the agentic era.
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Nov 18, 2025
At the opening session for the Enterprise Search & Discovery conference, co-located with KMWorld 2025, Eric Pugh, OpenSource Connections, and Kari Mattek, Northwestern Mutual, discussed what users want, which revolves around relevance and search quality
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Nov 18, 2025
At KMWorld 2025, Alan Pelz-Sharpe,?founder and principal analyst,?Deep Analysis?and Author, Practical Artificial Intelligence: An Enterprise AI Playbook, discussed how AI disrupts traditional KM?posing risks like misinformation and lost expertise?while offering transformative potential through dynamic knowledge synthesis during his session, "Role of KM in a World of Agentic AI."
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Nov 18, 2025
KMWorld returned to the J.W. Marriott in Washington D.C. on November 17-20, with pre-conference workshops held on November 17
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Nov 18, 2025
At KMWorld 2025, Dawn Brushammar,?KM consultant, advisor and evangelist,?Dawn Brushammar Consulting AB, Sweden, and Fleur Levitz, principal consultant, FDL Consulting NYC, held a session, "Knowledge Leaders: Integrating Library Science Into KM & AI," discussing the growing intersection of librarianship, KM, and AI. Librarianship is redefining its role in the digital age, seamlessly bridging the gap between traditional KM practices and cutting-edge AI applications.
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Nov 18, 2025
RAG (Retrieval-Augmented Generation) hold great promise for improving the search experience.
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Nov 18, 2025
At KMWorld 2025, Danielle Henderson,?chief knowledge officer,?IGM Financial, in her session, "KM Centers of Excellence," discussed how IGM embarked on an enterprise-wide governance journey, leveraging structured centers of excellence (CoE) frameworks to enhance content integrity, optimize KM, and evolve the content ecosystem to support evolving digital platforms.
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Nov 18, 2025
To celebrate 20 years of taxonomy, at Taxonomy Boot Camp 2025, a special co-located event with KMWorld 2025, several experts in the field held their session, "20 Years of Taxonomy: Language Shifts and Lessons Learned," to share insights and examine how language has evolved.
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Nov 17, 2025
KMWorld returned to the J.W. Marriott in Washington D.C. on November 17-20, with pre-conference workshops held on November 17
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Nov 17, 2025
At KMWorld 2025, Stan Garfield, founder, SIKM Leaders Community and Author, 12 Steps to KM Success (and 6 other books), brought things back to basics with his workshop, "KM Tips, Tools & Techniques"
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Nov 14, 2025
Agentic RAG capabilities transform enterprise knowledge into verified, dynamically generated digital experiences?delivering instant, hyper-personalized journeys
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Nov 13, 2025
This partnership will allow Veritas to scale faster, invest deeper in innovation, and empower our federal partners to accelerate their missions with greater speed, trust, and intelligence
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Nov 12, 2025
Built to solve?real business?challenges and accelerate results
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Nov 11, 2025
The secure, composable, high-performance platform empowers developers to deliver cutting-edge AI knowledge solutions for CX at scale
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Nov 10, 2025
Next-generation betas enhance document review and agentic execution of any legal workflow to transform legal work
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Nov 10, 2025
The partnership will enable brands to instantly deploy content in Storyblok worldwide using Netlify in a move designed to help companies adapt to the impact of AI on marketing
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Nov 10, 2025
One of the emergent applications of RAG is to improve the data curation, metadata descriptions, and even contents ofthe enterprise knowledge housed within vector stores.
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Nov 10, 2025
There should be one clear group of winners emerging from the coming disillusionment: knowledge and information managers. The AI reckoning will force a long-overdue epiphany upon executive leadership: The value of technology is not inherent; it is contingent on the quality of the information fuel you feed it.
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Nov 10, 2025
The Graphwise platform enables powerful semantic search by leveraging knowledge graphs to understand data's meaning and relationships, delivering more precise results.
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Nov 10, 2025
Enterprise Knowledge helps organizations harness their assorted data, content, and other knowledge assets in an AI-ready format, building the necessary organizational models and mechanisms to support enterprise-level alignment.
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Nov 10, 2025
Our customized solutions fuse human expertise and AI to modernize taxonomies, scale rapid access to organizational knowledge, and re-engineer KM processes to drive measurable value.
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Nov 10, 2025
With Graphifi, you can manage data intelligently, integrate seamlessly, and accelerate AI innovation, all based on standards to enhance interoperability.
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Nov 10, 2025
Empowering enterprises to automate knowledge delivery, reduce operational costs, and elevate customer experiences.
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Nov 10, 2025
By combining the power of agentic and generative AI with a deep understanding of user intent, Lucidworks helps enterprises create more intuitive, efficient, and impactful digital experiences.
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Nov 10, 2025
metaphacts transforms data into consumable, contextual and actionable knowledge?that drives intelligent business decision-making and trustworthy and explainable insights.
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Nov 10, 2025
RightAnswers turns technical complexity into competitive advantage through intelligent knowledge creation, curation, and delivery.
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Nov 10, 2025
As a cost-effective end-to-end solutions provider servicing the full RIM lifecycle, Access helps organizations ensure their critical and confidential hardcopy and digital records are securely retained, managed, and serviced in compliance?with regulatory mandates.
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Nov 10, 2025
Organizations that implement foundational technologies, such as taxonomy and auto-tagging content, will see significantly better success rates. With AI adoption failure rates ranging from 50% to 95%, it makes sense to take the time to lay a solid foundation first.
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Nov 10, 2025
Where others generate content, we verify, cite, and continuously improve it?so answers are trusted, not just fast. This is what makes Bloomfire agentic AI in practice: intelligence that doesn't just respond, but takes action to govern, heal, and surface knowledge in ways that drive measurable outcomes.
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Nov 10, 2025
CCC's Annual Copyright Licenses provide an important foundation on which organizations of all sizes can build an effective copyright compliance program.
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Nov 10, 2025
eGain providers rich technology: content management, workflows,?profiled content access, intent inference, search methods,?generated instant answers, guided help, analytics, pre-built?connectors to existing systems, and much more, powered?by hybrid AI, including agentic and generative AI, ML, and?reasoning.
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Nov 10, 2025
To achieve true autonomy, AI systems must integrate both neural networks (for learning and pattern recognition) and symbolic AI (for structured knowledge and reasoning). This fusion, known as Neuro-Symbolic AI, is essential for bridging the gap between data-driven insights and human-like decision-making.
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Nov 10, 2025
By blending AI with human expertise, Stravito is evolving from simplifying searching for knowledge to shaping smarter, consumer-led strategies.
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Nov 10, 2025
The future of KM as a discipline and profession lies not just in systems and strategies, but in the people who bring them to life. While no one can predict the future, skills such as facilitation, emotional intelligence, and change management will always be valuable for organizations.
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Nov 10, 2025
By eliminating data silos, semantic AI enriches customer data and content and enables greater knowledge discovery across an organization. Due to its diverse capabilities, such as text mining, tagging, semantic search, etc., it can be implemented along the whole data and content lifecycle in order to develop intelligent applications. When integrated with an organization's CMS, semantic AI can help individuals get the information they need sooner.
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Nov 10, 2025
Human senses play a critical role in group interaction and collaboration, a key aspect of KM.
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Nov 10, 2025
While our Readers' Choice Awards honor the top companies in each of the categories, we've expanded this year's coverage to include a supplementary list we're calling the Leader Group that showcases the broader landscape of exceptional KM solutions available to organizations today. So much excellent work is being done, and done quickly, given the rapid changes in technology. We urge you to review the winners and our new Leader Group of companies to check out how they could help you in your KM journey.
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Nov 10, 2025
KM is about people and their ability to capture, organize, share, and make actionable knowledge. KM relies on technologies that can enable this core mission. Congratulations to the KMWorld Readers' Choice Award winners, and many thanks to all of you who submitted nominations and took the time to vote.
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Nov 10, 2025
LLMs are rapidly becoming pervasive across a wide range of use cases, both for individuals and SMBs. The underlying technology is complex, but using them is just a matter of writing your first prompt. With some practice and the right model, you can end up with a powerful tool that enhances your productivity in numerous ways.
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Nov 10, 2025
Enter Mr. Tibbs, the personal AI agent I imagine?having in a year or so. If Mr.?Tibbs went through that filing?cabinet, it would learn plenty.?Of course, I'm imagining Mr.?Tibbs version 4.0, which is not?only smarter, but also magically has the physical mechanisms required to go through a stack of folders.
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Nov 07, 2025
Empowers AI innovators to scale revenue faster with real-time usage billing, native mediation, and value-based pricing strategies
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Nov 06, 2025
Acquisition delivers the most complete agentic platform and redefines ITSM for the AI era
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Nov 06, 2025
KMWorld recently held a webinar, "Improve LLM Accuracy with RAG," featuring Jason Jakob, chief architect officer at Adlib, who discussed how Retrieval-Augmented Generation (RAG) can be made reliable at scale
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Nov 05, 2025
The Workday Contract Intelligence Agent helps customers quickly analyze contracts, flag risks, and gain insights across HR, finance, legal, IT, and more
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Nov 04, 2025
RCS transforms traditional SMS into an interactive, app-like experience directly within a user's native messaging app, allowing businesses to deliver immersive, branded, and secure conversations
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Nov 04, 2025
The refresh reinforces Cowbell's ability to deliver integrated protection across critical areas of digital and professional risk
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Nov 03, 2025
Lito easily connects with AI drafting tools, contract review platform Kira, and NetDocuments
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Oct 30, 2025
This will play a crucial role in the company's development of proprietary AI solutions for intelligent document processing and enterprise content management
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Oct 29, 2025
These innovations save creative professionals time across each stage of their creative process
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Oct 28, 2025
Ava Assist empowers sellers before, during, and after their meetings
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Oct 27, 2025
ABBYY is empowering organizations to transform and process documents with greater workflow insights, precision, and stronger compliance
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Oct 24, 2025
VantagePoint sets a new standard for measuring how AI-surfaced content drives real performance
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Oct 23, 2025
It emulates clinical reasoning to flag care gaps, spot untreated and sub-optimally treated patients, automate follow-up, and review records like a clinician would
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Oct 23, 2025
Updated platform delivers smarter, faster, and more customizable experiences for users
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Oct 22, 2025
Helping enterprises and scaling businesses surface closed lost reasons and signals and predict churn risks to deliver instant, high-level insights while ensuring complete data compliance and zero data retention
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Oct 21, 2025
Brands can keep their content healthy and fully understand how it's performing
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Oct 20, 2025
Collaboration combines Gradient AI's advanced?Risk Management Life Cycle?solution?with Connexure's ESLoffice platform
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Oct 20, 2025
Second Nature's next generation AI-based training solution is set to build on existing success with major brands
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Oct 17, 2025
New architecture provides a powerful platform to achieve strategic advantages using agents and GraphRAG
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Oct 16, 2025
New solutions reduce manual effort, strengthen governance, and improve customer experiences
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Oct 16, 2025
BCM helps organizations control the chaos of disruption from a single platform
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Oct 15, 2025
With this release, OpenSearch delivers its most capable, comprehensive, and user-friendly observability offering yet
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Oct 14, 2025
Update redefines how companies achieve operational resilience and scale in an era of increasing complexity and risk.
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Oct 13, 2025
Canto XI launches with new products powered by the Canto AI engine to end digital asset chaos, streamline fragmented workflows, and accelerate brands' content creation
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Oct 13, 2025
KMWorld recently held a webinar with experts who discussed how to improve search, reasoning, and generative AI performance throughout the enterprise using knowledge graphs
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Oct 10, 2025
Braze gives marketers the flexibility to orchestrate personalized, high-impact experiences through composable intelligence,
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Oct 09, 2025
Autonomously generate business value from meaningful customer signals
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Oct 09, 2025
Collaborative, easy-to-use enterprise app gives every employee access to the power of?AI?through a familiar chat interface, with full governance, control, and observability
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Oct 08, 2025
KMWorld is expanding internationally with the launch of KMWorld Europe and Taxonomy Boot Camp London on April?14 - 15, 2026.?
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Oct 07, 2025
New Collections help organizations start small and scale into Adaptive SPM, alongside platform-wide enhancements
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Oct 06, 2025
Enhancements to product accelerators will improve document workflows and intelligent planning for large-scale initiatives
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Oct 06, 2025
The latest innovations create the secure, data-rich environment necessary for AI agents to become trusted companions
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Oct 03, 2025
Huwise is focused on helping all organizations transform their data into a source of knowledge, innovation, and performance through the evolution of its solution into a data product marketplace
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Oct 02, 2025
With AI-powered data mapping and an intuitive design, Adeptia Automate makes managing and moving complex enterprise data faster, easier, and code-free
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Oct 01, 2025
Hub Mobile is designed to meet the demanding standards of professional services organizations that require responsiveness, compliance, and secure client communication
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Sep 30, 2025
Enables seamless integration across any market, making it both scalable and adaptable to virtually any domain
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Sep 29, 2025
The customer experience automation platform helps reduce costs, increase cash flow, and improve customer communicati
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Sep 29, 2025
This partnership supports Century's mission to make global supply chains simpler, stronger, and shorter
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Sep 26, 2025
Comprehensive suite of solutions outpace change and empower agents with AI-driven knowledge
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Sep 26, 2025
Explore the ways an?AI-powered intranet can help IT reduce costs, simplify systems maintenance, and streamline governance?while maintaining security and unifying people, knowledge, and technology
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Sep 25, 2025
Unified platform delivers human-led, AI-powered managed services
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Sep 24, 2025
Additive's GenAI-native platform streamlines the repetitive, time-consuming task of ingesting and parsing pass-through entity documents
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Sep 23, 2025
ArkCase's built-in automated workflows help standardize case processing by following a well-defined set of steps, streamlining FOIA/Legal and similar requests, and delivering efficiency gains
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Sep 22, 2025
The addition of Igloo's team brings complementary expertise in employee communication, culture-building, and digital workplace strategy
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Sep 22, 2025
The CompleteSMS web portal enables two-way business texting, both individually or in bulk by the thousands, while also being the administrator hub for account management
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Sep 19, 2025
These features will be invaluable in helping organizations across all industries unlock more accurate, secure, and context-aware insights from their unstructured data
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Sep 18, 2025
The new release offers AI-generated content and data tools, combined with advanced communications planning, insights, and employee experience upgrades
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Sep 17, 2025
The acquisition enables Capacity to deepen its conversational AI capabilities and expand its reach
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Sep 17, 2025
Wholly owned subsidiary of Progress Software combines federal expertise with advanced AI technologies to accelerate digital transformation and mission success?
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Sep 16, 2025
Partnership combines industry-leading go-to-market intelligence solutions for more effective, efficient, and personalized buyer journey
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Sep 16, 2025
New capabilities empower every employee and AI agent with the tools to act in sync, automate workflows, and deliver results
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Sep 15, 2025
Verity ensures process integrity, accelerates resolution, and provides intelligent insights for the office of the CFO
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