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Jul 01, 2025
AI-powered capabilities that simplify complex workflows spanning HR, IT, facilities, and more
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Jul 01, 2025
Progress Software, the trusted provider of AI-powered digital experience and infrastructure software, is announcing the acquisition of Nuclia, a leader in agentic RAG [retreival-augmented generation]-as-a-Service. With this acquisition, Progress merges Nuclia's RAG-as-a-Service product with the Progress Data Platform, extending Nuclia's end-to-end value.?
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Jul 01, 2025
KMWorld's most recent webinar, AI Initiatives for CX: Why They Fail and How to Succeed, featured the expertise of Arvind Gopal, VP product strategy, eGain, as he examined the "make or break" circumstances for AI success in CX.?
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Jun 30, 2025
Vertesia, the developer of the unified, low-code platform for building, deploying, and operating enterprise-grade generative AI (GenAI) applications, is unveiling Autonomous Agent Builder, a new platform capability that enables enterprises to rapidly and intuitively build and scale autonomous agents across a variety of use cases.
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Jun 30, 2025
The project digitized more than 2 million pages of active legal records entirely onsite
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Jun 30, 2025
Unique IDs make it easier and cheaper to attach data to geospatial entities, such as buildings, streets, places, etc.
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Jun 30, 2025
Hyland, the pioneer of the Content Innovation Cloud, is launching its next-generation agentic document processing solution, designed to drive the intelligent transformation and automation of content-oriented processes.
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Jun 27, 2025
Built in partnership with the research community to help users more easily discover, analyze, and synthesize research using trusted data powered by responsible AI
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Jun 27, 2025
Tines, the company building a future where technology empowers businesses and people to work smarter and more securely, is unveiling agents, a new functionality within its workflow automation platform that implements intelligent, context-aware workflows driven by deterministic logic, human-in-the-loop copilots, or full AI autonomy.
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Jun 26, 2025
Delivering graph analytics combined with deep search
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Jun 25, 2025
New pre-built solutions prioritize enterprise-grade governance and regulatory compliance, addressing key challenges for scalable agentic automation
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Jun 25, 2025
Progress Software, the trusted provider of AI-powered digital experience and infrastructure software, is unveiling the latest iteration of Progress Semaphore, the metadata management and semantic AI platform designed to maximize the business value of enterprise information with meaning and context.
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Jun 24, 2025
Mpower Agents are uniquely built to work across the entire enterprise
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Jun 24, 2025
?Dynamic application guides professionals and entrepreneurs through enterprise-class decision processes to reduce risk
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Jun 24, 2025
The collaboration aims to improve customer satisfaction, accelerate support, and drive smarter interactions across digital and voice channels
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Jun 20, 2025
New feature includes smarter routing, sentiment detection, and language recognition?
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Jun 19, 2025
New features and capabilities include Delegated Release, Print AI Agent (Beta), Redefined Print, and Document Management
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Jun 19, 2025
Stravito, the AI-powered platform that helps the world's largest brands make smarter, faster business decisions, is unveiling Newsletters, a new, intuitive feature designed to help businesses transform research into engaging, email-ready narratives.
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Jun 18, 2025
Global Platform-as-a-Service leader unifies billing for self-service and enterprise customers with subscription and usage-based billing prorated down to the second
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Jun 18, 2025
With the launch of its MCP Server, Algolia provides AI agents with secure, real-time access to business context
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Jun 17, 2025
IQVIA, the company powering smarter healthcare, is collaborating with NVIDIA to launch a series of AI orchestrator agents engineered to manage and accelerate complex pharmaceutical development workflows.
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Jun 17, 2025
Bringing its AI go-to-market platform to more businesses looking to launch sales and marketing campaigns in minutes
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Jun 16, 2025
Kore.ai, a global leader in enterprise AI technology, is announcing that it has entered a strategic partnership with TeKnowledge, aiming to "bridge the widening gap" between AI ambition and real-world implementation and empower organizations to successfully and rapidly scale their AI projects.
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Jun 16, 2025
Cresta, the leading contact center AI platform for human and AI agents, is unveiling new features for the Cresta AI Agent that deliver a true omnichannel experience, enabling greater adaptability and customization while preserving conversational context.?
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Jun 13, 2025
Dreamhub replaces bloated CRM stacks with a solution that updates itself, executes workflows, and delivers profound predictive AI insights
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Jun 13, 2025
Acquisition empowers companies to safely and efficiently engage independent professionals
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Jun 12, 2025
Leveraging advanced AI technologies, Adeptia AIDP empowers business users to automatically extract insights from unstructured documents
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Jun 11, 2025
Offers a flexible, easy-to-use, end-to-end solution for managing a company's HR, payroll, and performance needs across borders
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Jun 11, 2025
New tiers enable on-demand live video agents and humanized experiences for greater flexibility and enhanced customer support
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Jun 10, 2025
Accelerates secure cloud migration and AI empowerment for public sector clients?
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Jun 09, 2025
LandingAI, a pioneer in agentic vision technologies, is unveiling Agentic Document Extraction (ADE)?an intelligent document understanding solution that transcends traditional optical character recognition (OCR) with the power of agentic AI?for the Snowflake Marketplace.
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Jun 09, 2025
Brings a transformational leap in customer engagement, delivering intelligent, adaptive, and seamless experiences for enterprise organizations
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Jun 06, 2025
Orchestrated automation provider to accelerate secure, scalable integration capabilities thanks to SnapLogic's generative integration platform
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Jun 06, 2025
Connected Claims 2.0 will support insurers through this growth with a unified claims workflow
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Jun 05, 2025
Observe.AI, the leading AI platform for contact centers, is announcing an update to GenAI Insights, the company's voice of customer (VoC) offering that transforms raw interactions into actionable insights.
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Jun 05, 2025
Revolutionary agentic service speeds development by transforming complex PDF documents into richly structured XML
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Jun 05, 2025
HubSpot, the provider of the customer platform built on an AI-powered Smart CRM to help millions of scaling organizations grow better, is announcing that it is the first CRM to launch a deep research connector with ChatGPT.
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Jun 04, 2025
The future of work is already here?and it's being built inside Thomson Reuters
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Jun 04, 2025
A new study, sponsored by eGain and produced by Unisphere Research, revealed a concerning trust gap between executives and practitioners when implementing generative AI, even as organizations rapidly expand their AI deployments.
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Jun 03, 2025
Enterprises can deploy BizAI to increase efficiency, reduce costs, improve accuracy of tasks, and enable faster, more informed decision-making for improved business outcomes
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Jun 02, 2025
The company's secure AI transcript summarization has expanded to include on-demand service
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May 30, 2025
Partnered with leading tech firms, Context connects with more than 300 productivity tools across Salesforce, G-Suite, and more
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May 29, 2025
The division offers specialized AI software and services that work independently and can also seamlessly integrate with the Alchemy platform
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May 28, 2025
The acquisition integrates Saas offering with IG process expertise, technological innovation, and subject matter experts
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May 28, 2025
The planned acquisition will enhance Salesforce's trusted data foundation critical for deploying powerful and responsible agentic AI
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May 28, 2025
It's time again to choose the best of the best for the KMWorld Readers' Choice Awards?the 2025 KMWorld Readers' Choice Awards nominations process is now open through July 2
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May 27, 2025
Jasper's latest innovation enables marketers to deliver more relevant, high-impact campaigns faster
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May 27, 2025
Nutrient, the leading platform for document processing and workflow automation, is unveiling a series of updates to its Workflow Automation Platform and low-code integration solutions centered around securing, scaling, and automating document-heavy workflows for fast paced, compliance-focused enterprises.
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May 23, 2025
Elastic, the Search AI Company, is debuting a new Elasticsearch integration with the NVIDIA Enterprise AI Factory validated design, accelerating vector search index build times and queries.
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May 22, 2025
Jump aims to turn integrations from a costly bottleneck into a driver of sales, revenue, and customer retention
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May 21, 2025
This allows customers to automate complex end-to-end processes, enable contextual decision-making, improve scalability, and more
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May 21, 2025
Rutgers researchers will apply Neuro-Symbolic AI techniques to address challenges in clinical data interpretation, academic operations, and societal outcomes
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May 21, 2025
Agentforce operates autonomously using industry-specific data, workflows, and policies to deliver intelligent actions
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May 20, 2025
Strategic technology partnership integrates complementary data product marketplace and data integrity solutions
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May 19, 2025
New features empower marketers to increase conversions, improve ROI, and target audiences more precisely
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May 16, 2025
The partnerships transform customer support through intelligent automation
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May 15, 2025
With a sharp focus on customer success, Partner 360 underscores the essential role of partners in Stibo Systems' ecosystem
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May 15, 2025
New integrations bring gong data and insights directly into Microsoft 365 Copilot and allow customers to create autonomous agents in Microsoft Copilot Studio
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May 14, 2025
Combined technology and expertise will support clients with a deeper, data-driven understanding of their customers
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May 14, 2025
Platform empowers organizations to provide curated and controlled data sets to an enterprise's AI and analytic ecosystem?
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May 13, 2025
This collaboration aims to deliver advanced agentic AI solutions tailored specifically for Fortune 500 marketing teams
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May 12, 2025
History tells us that industrial revolutions ultimately do create more jobs, but that the transition period is long and highly turbulent. Thus, when we see resistance in the workplace to AI and automation in general, we should acknowledge that the resistance and fear are well-grounded.
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May 12, 2025
The concept of unknown unknowns provides us with some cover for not anticipating changes that are impossible to predict.
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May 12, 2025
By promoting cross-departmental collaboration and alignment, organizations can ensure a seamless and consistent customer experience across all channels.
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May 12, 2025
The long history of KM's reliance on taxonomies and ontologies is adding new, transformative possibilities as practitioners explore technological developments with AI.
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May 12, 2025
The Knowledge Age we've been talking about for so long has finally arrived. The potential for scarcity is real, but so is the potential for overflowing abundance. Let's bring every tool in our KM arsenal to bear, along with our decades of experience, and help make it happen.
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May 12, 2025
One of the strongest driving forces for launching an initiative to capture tacit knowledge is to ensure that institutional knowledge is not lost as people retire or resign. Another is for succession planning and organizational growth. Lack of succession planning results in loss of knowledge. It undermines organizational stability and impedes innovation.
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May 12, 2025
Purpose-built agents and custom applications accelerate secure, cost-efficient AI for government agencies
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May 09, 2025
Experts from M-Files, Verint, and NICE joined KMWorld's latest webinar, Faster, Smarter, Scalable KM: Leveraging Knowledge Automation and AI, to examine the ways in which the power of KM can be unlocked with leading AI technologies and best practices.
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May 09, 2025
Integrations with Microsoft Copilot Studio, Azure OpenAI Service, and Azure AI Foundry simplify AI deployment and accelerate AI adoption
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May 09, 2025
Latest version of intelligent data automaton platform includes an upgraded user experience, marketplace with preconfigured app connectors, integrations, APIs, and more
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May 08, 2025
KMWorld's webinar, Top KM Strategies For Optimizing Customer Experience through AI, highlighted the perspectives of experts from Verint in regard to upleveling both internal and external experiences with the transformative power of AI, covering both emerging tools and trending techniques.
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May 08, 2025
WisdomAI, the AI-based agentic data insights platform that delivers personalized, powerful decision-making solutions to enterprises, is emerging from stealth backed by $23 million in funding.
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May 08, 2025
data.world's simple, smart, and powerful data catalog and data governance platform will be brought into the ServiceNow AI Platform, allowing customers to enrich data with meaning, context, and relationships
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May 07, 2025
Latest iteration bolsters open, scalable, community-driven search and analytics, enabling sustainable innovation
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May 06, 2025
New release streamlines workflows and reduces costs for investment managers
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May 06, 2025
AllegroGraph 8.4 advances natural language query capabilities to drive complex agentic AI enterprise use cases
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May 05, 2025
AccessibilityNow Gateway Enterprise provides the opportunity to fully support the goals of enhanced customer satisfaction, assured regulatory compliance, and the drive for greater operational efficiency
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May 02, 2025
Foxit, a leading provider of innovative PDF and eSignature products and services, is announcing new enhancements to its AI Assistant within Foxit PDF Editor, supercharging knowledge workers' productivity. With new AI interactions and automations, Foxit revolutionizes what document software can help workers achieve, according to the company.
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May 02, 2025
Summize's new agentic, multi-agent approach to AI underpins its entire CLM software, which replicates how lawyers review more complex agreements
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May 01, 2025
Give customers the power to drive more efficient revenue growth by connecting digital marketing teams to the contact center
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Apr 30, 2025
Transforming customer feedback into strategic actions
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Apr 30, 2025
Dubbed Q-Behavior Analytics and Audit (Q-BA2) is designed to meet the mission-critical needs of government agencies and commercial enterprises
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Apr 30, 2025
Agentic AI leader pioneers a new standard for AI-native applications by introducing the Campaign Feed
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Apr 29, 2025
Developed in partnership with top clinical professionals, the solution leverages Google Gemini 2.0 Flash through Vertex AI to create a more efficient and accurate way to analyze medical documents
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Apr 29, 2025
Offers key upgrades for high-volume communication workflows
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Apr 28, 2025
New integrations bolster Expel's comprehensive protection against phishing, BEC, and inbox-based attacks
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Apr 25, 2025
Talkdesk applies agentic AI automation to bank and credit unions' customer service and support workflows to seamlessly uplevel customer experience
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Apr 25, 2025
Knowledge Domains enhance knowledge management systems by enabling tagging, improving search accuracy, supporting web navigation, facilitating semantic fingerprinting, and more
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Apr 24, 2025
Avaya Infinity transforms fragmented experiences into authentic connections that nurture relationships and build loyalty
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Apr 23, 2025
ikaun's network of AI agents execute complex, multi-step tasks, empowering teams to respond faster, smarter, and with greater strategic precision
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Apr 23, 2025
Contegra works with Fortune 500 and other dtSearch developer customers to tailor instant concurrent search implementations across terabytes of online and offline data
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Apr 22, 2025
Software company leverages Vertesia's low-code platform to rapidly deliver custom generative AI solutions
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Apr 22, 2025
Beeline AI is powered by one of the largest and most diverse proprietary data sets in contingent labor to redefine workforce management and offer businesses an intelligent, efficient, and secure platform to meet their extended workforce needs
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Apr 22, 2025
BCN, a leading managed network and technology solutions provider, is debuting the BCN Cloud Voice Call Center, a centralized, secure platform transforming call center complexity, cost, and security.
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Apr 21, 2025
Grant Spradlin, VP of product, Vertesia, and Jan ?tihec, director, data and GenAI, Shelf, discussed the significance of leveraging unstructured content in KMWorld's webinar, From Unstructured Content to Actionable Insights: Accelerating Access to Accurate, Relevant Information, offering their expertise and guidance on the utility and value of unstructured information.
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Apr 21, 2025
Collaboration aims to optimize customer service management and streamline agreement processes globally
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Apr 18, 2025
New partnership integrates firm intelligence and automated pitch and proposal creation
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Apr 17, 2025
Acquisition will create an advanced operating system with applied AI to help improve returns for real assets investors, advisors, and operators
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Apr 17, 2025
Certinia, the platform for service business, is unveiling its Spring ?25 release, complete with AI-powered capabilities that unlock value, increase productivity, and enhance workflow visibility.
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