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 NEWS: KM WORLD ARTICLES
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   NEWS: KM WORLD ARTICLES
KM World Articles
May 28, 2024

Strike Graph boosts security compliance with VerifyAI
New security compliance software gives businesses flexibility and control for audits

KM World Articles
May 24, 2024

TELUS International and eGain collaborate to offer elevated CCaaS with KM and AI
Key benefits include up to 50% reduction in agent training time; up to 35% enhancement in first-contact resolution; and up to 70% deflection of agent-assisted service requests

KM World Articles
May 24, 2024

Ada improves its AI Agent for customer service
New capabilities make Ada's AI Agent smarter, more trustworthy, and capable of reasoning like a top performing human agent

KM World Articles
May 23, 2024

Yext adds AI-led recommendation capabilities to revolutionize search strategies
Yext announces Listings Recommendations, delivering AI-led insights to help customers accelerate discoverability and customer engagement

KM World Articles
May 23, 2024

Navigating the modern world of content management
Content experts joined KMWorld's webinar, Intelligent Content Management: Game-Changing Technologies and Strategies, to examine new solutions and strategies?often revolving around automation, integration, and AI?that catapult content management into the digital age.

KM World Articles
May 22, 2024

Atlantic.Net joins NVIDIA?s Cloud Service Provider Program to support AI adoption
Atlantic.Net?empowers customers to advance offerings through market-leading AI cloud solutions, helping to speed up the adoption of AI compute for software developers and businesses

KM World Articles
May 22, 2024

dtSearch 2024.01 centers accessibility and expansion for terabyte search
dtSearch, the smart choice for text retrieval since 1991, is announcing the release of the latest version of its enterprise and developer product line, designed to search terabytes of online and offline data. Driven by the ambition to keep dtSearch's main "off the shelf" enterprise products up to the latest standards of accessibility, version 2024.01 offers a plethora of new features that increase search democratization while extending its platform support.

KM World Articles
May 22, 2024

Alation Workflow Automation closes data governance gaps
Automation Bots boost data steward productivity

KM World Articles
May 21, 2024

PolyAI secures $50M in recent funding round to transform outcomes in high-call-volume organizations
The company provides AI-powered, voice-based customer support

KM World Articles
May 21, 2024

TrueDelivery protects SMS marketing campaigns against spam filters with adaptive AI
TrueDialog, the provider of enterprise-grade SMS text messaging solutions, is unveiling TrueDelivery, the company's SMS deliverability alerting tool designed to enhance the success rate of vendors' SMS campaigns via AI and machine learning (ML).

KM World Articles
May 20, 2024

Messagepoint introduces AI-powered translation capabilities
Messagepoint's latest version includes key capabilities that ensure accuracy while accelerating translation processes for customer communications

KM World Articles
May 17, 2024

Recall.ai eases proprietary AI integration with meeting platforms
Recall.ai, the provider of a single API for accessing real-time meeting data from platforms like Zoom, Microsoft Teams, Google Meet, and more, is announcing the results of its latest funding round, having raised $10 million. Following the company's 10x growth in the past year, the funding will propel Recall.ai's ambition to provide engineers with the means to integrate with any popular meeting platform?including Zoom, Google Meet, Microsoft Teams, Slack Huddles, and those without an API?with greater efficiency.?

KM World Articles
May 17, 2024

Agilot powers new GenAI Prompt Lab to bolster contract lifecycle management
Agiloft's new GenAI Prompt Lab capabilities power unmatched connectivity between contracts, generative AI large language models, and the people using them

KM World Articles
May 17, 2024

Agiloft powers new GenAI Prompt Lab to bolster contract lifecycle management
Agiloft's new GenAI Prompt Lab capabilities power unmatched connectivity between contracts, generative AI large language models, and the people using them

KM World Articles
May 16, 2024

The White House issues set of AI principles to support workers
According to the Biden administration, this initiative underscores the administration's commitment to ensuring AI technologies strengthen worker empowerment and well-being while addressing risks to workers

KM World Articles
May 16, 2024

Coveo expands partnership with Genesys to empower contact center agents with various types of AI
Coveo for?Genesys?Cloud is now available on?Genesys?AppFoundry

KM World Articles
May 16, 2024

Rockset redefines vector databases with search hybridity
Rockset, the leading search and analytics database built for the cloud, is announcing native support for hybrid search, redefining the potential of search and AI applications. Now, users can benefit from search that can retrieve vector, test, geospatial, and structured data within a single query.

KM World Articles
May 15, 2024

Apromore and Soroco team up to drive AI-powered process optimization for operational excellence
Apromore, a provider of AI-driven process mining and simulation, is announcing a strategic partnership with Soroco, an AI and interaction data company, driven by the need to give enterprises in-depth visibility into their end-to-end business processes, thereby propelling more effective and efficient business outcomes, according to the companies.

KM World Articles
May 15, 2024

Veritext Legal Solutions adds support for workers comp and insurance in new Smart Summary update
Company's AI-generated, secure, editable transcript summary now offered formats specific to workers' compensation and insurance litigation

KM World Articles
May 14, 2024

QorusDocs injects AI intelligence into proposal processes with QPilot
QorusDocs, an AI-powered proposal management software provider, is debuting QorusDocs' QPilot, a secure, private AI copilot that streamlines pitch, proposal, and RFP responses for service organizations in legal, consulting, accounting, AEC, and technology industries. Unlike other copilots available on the market, QPilot is a specialized tool that utilizes an enterprise's CRM records and private data to drive decisions and team productivity with security at the forefront, according to the company.

KM World Articles
May 14, 2024

Precisely expands its data enrichment and geo addressing portfolio
New global Address Fabric and Property Attributes offerings help customers access unparalleled location-based insights, supercharged by the PreciselyID

KM World Articles
May 13, 2024

Zuora plans to acquire Togai to boost usage-based offerings
Acquisition empowers developers and finance teams to accelerate usage-based offerings

KM World Articles
May 10, 2024

Gray DI uses AI to drive growth and efficiency in higher education with the release of AI Reports
AI Reports provides an easy-to-understand text summary of more than 50 metrics enabling provosts, deans, and higher-education decision-makers to pick the right academic programs

KM World Articles
May 10, 2024

Pushing the boundaries of knowledge curation
Knowledge democratization occurs in two directions, seemingly engaged in an endless tug of war: acquisition and dissemination.

KM World Articles
May 10, 2024

AppDirect to acquire Builtfirst to become the top-tier destination for marketplace platform technology
Builtfirst joins AppDirect to combine expertise and accelerate growth

KM World Articles
May 10, 2024

Healthcare giants partner with Quadient to utilize its Intelligent Communication Automation platform
Quadient delivers powerful, reliable, and transformative solutions to drive substantial business value for highly regulated industries

KM World Articles
May 09, 2024

Dataiku Answers empowers teams to develop custom AI chatbots
Dataiku Answers brings secure, tailored, and scalable conversational AI to the enterprise?

KM World Articles
May 09, 2024

Elastic introduces AI-driven security analytics to redefine SEIM
Prioritize attacks, not alerts, with new Attack Discovery capability, powered by Search AI

KM World Articles
May 09, 2024

SmartBug Media provides Zendesk to HubSpot Service Hub migration solution
Solution guides organizations in maximizing the value of HubSpot by driving customer success at scale throughout the entire customer lifecycle

KM World Articles
May 03, 2024

$2.6M supercharges Plotline?s no-code, AI-powered user engagement platform
Plotline, a startup enabling consumer app companies to rapidly and effortlessly customize their apps, is announcing the results of a funding round led by Elevation Capital, having raised $2.6 million. This funding empowers Plotline's mission to improve user adoption and loyalty for consumer brands?especially in an era of user disengagement and complex app offerings.?

KM World Articles
May 02, 2024

Securiti revolutionizes firewall protection for GenAI systems and apps
Securiti, the pioneer of the Data AI Command Center, is debuting the Securiti LLM Firewall, a new category of firewall designed to enhance the protection of generative AI (GenAI) systems and applications from inbound attacks. Built to understand both the context and the nature of GenAI apps at its core, the Securiti LLM Firewall represents a new frontier of protection for the AI technology sweeping every corner of industry.?

KM World Articles
May 02, 2024

The third place of knowledge management
The third place I alluded to goes far beyond mechanistic KM or curated knowledge and takes us into the actual world of tacit knowledge. Here, knowledge comes from and often remains as personal experience, impressions, and intuition; it's undocumented and often hidden and elusive.

KM World Articles
May 02, 2024

Will AGI be intelligent?
AGI's holistic approach not only could enhance the accuracy and reliability of its decisions, but it would also mirror the interconnectedness of the real world.

KM World Articles
May 02, 2024

Cloud technology: A synergistic environment for KM and generative AI
Cloud technology may have become a commodity to some extent, but it is not a simple commodity. The technology that allows cloud computing to be dynamic and agile is composed of many interrelated components, which means that when one thing goes wrong, the problem can cascade. Despite the fact that nearly every organization is using the cloud, about one-third report that their cloud implementations have failed completely, and about one-fourth report that their migration has not met the intended schedule.

KM World Articles
May 02, 2024

How (and when) to update your KM strategy
Ensuring that KM endeavors support different access points, systems, and user preferences is a prime consideration for updating KM strategies. Vendors may also supply newfound capabilities (which an organization previously hadn't had access to) that warrant updating a KM strategy to avail organizations of new possibilities.

KM World Articles
May 02, 2024

Navigating the risks and challenges of AI (quickly): Create an AI governance program
A strong AI governance program is essential to ensuring compliance and reducing risk. An equally important benefit is that by developing the governance program at the same time the AI application is being developed, issues can be identified early, thus avoiding system redesign or rework on the tail end.

KM World Articles
May 02, 2024

Altair acquires Cambridge Semantics, marrying data analytics and AI with knowledge graph power
Altair, a global leader in computational intelligence, is announcing its acquisition of Cambridge Semantics, a modern data fabric provider and creator of one of the industry's leading analytical graph databases. This acquisition merges the power of Cambridge Semantics' graph-powered data fabric technology with Altair's tools for data analytics and data science, enabling organizations to cultivate a robust DataOps and knowledge foundation?especially for the GenAI era.?

KM World Articles
May 01, 2024

Snapshot Reviews by Flatiron offers AI-driven, business-enhancing developer assessment
Flatiron Software Co., the full-stack software development business, is unveiling Snapshot Reviews, a data-driven developer assessment platform designed to enhance strategic decision making of development leaders. Leveraging real-time productivity data, this platform redefines performance measurement for developers by extracting crucial, precise insights through AI-powered code analysis.?

KM World Articles
Apr 30, 2024

Boosting end user, analyst, and executive workflows with SymphonyAI?s latest copilot
SymphonyAI, a leader in predictive and generative enterprise AI SaaS, is debuting the Apex Enterprise IT Copilot, a generative AI (GenAI) copilot designed to supercharge employee productivity and customer satisfaction via rapid issue resolution and dynamic, on-demand information and support. By addressing the needs of three categories of users?end users, analysts, and leadership?the Apex Enterprise IT Copilot optimizes each workflow with context, speed, and high-quality experiences in mind.

KM World Articles
Apr 29, 2024

Cultivating a symbiosis of GenAI and KM in the enterprise
Sanjeev Sahni, senior director, product marketing at eGain, and Eric Anderson, director, product management at eGain, joined KMWorld's webinar, Knowledge Revolution with Generative AI: Megatrends and Success Stories, to discuss the "sweet spot" of GenAI and business impact?particularly within the realm of customer service?by exploring big trends and real-world successes.

KM World Articles
Apr 29, 2024

$50M in new funding supercharges Tines? workflow efficiency, automation, and AI innovation
Tines, the trusted leader in smart, secure workflows, is announcing $50 million in new funding as an extension of its Series B funding round, led by Accel and Felicis with participation from pre-existing investors Addition, CrowdStrike Falcon Fund, and SVCI. Bringing the company's total capital raised to $146.2 million, the latest funding round will be used to supercharge Tines' innovation roadmap.?

KM World Articles
Apr 29, 2024

Franz adds ChatStream to AllegroGraph to power natural language queries
ChatStream transforms data analysis by empowering users to access complex enterprise knowledge through simple questions

KM World Articles
Apr 26, 2024

TomTom utilizes Storyblok?s CMS to streamline content operations
TomTom migrated to Storyblok within 3 months and decreased content development costs by 30%, according to the company

KM World Articles
Apr 26, 2024

Salesforce introduces Einstein Copilot to drive enterprise AI adoption
Einstein Copilot, Salesforce's conversational AI assistant, is now generally available with new out-of-the-box actions for driving sales productivity

KM World Articles
Apr 25, 2024

ScreenSteps - Faster onboarding, confident & independent employees, and less stress.
Real operational improvements don't come from better documentation or?better technology. Real improvements come from changing a company's culture around how knowledge is used and shared within the organization.

KM World Articles
Apr 25, 2024

Top 30 Startups in Knowledge Management
The innovation personified by the startup companies on this list is moving KM forward in interesting and thought-provoking ways. Technological advances allow organizations to uncover new information in existing knowledge bases, make information easily accessible to both employees and customers, and encourage faster, better decision making.

KM World Articles
Apr 25, 2024

Guidde - Helps you explain the most complex tasks in?seconds with AI generated documentation
Guidde is the generative AI platform enabling teams to deliver know-how 11x faster for easy sharing with customers or employees. Market leading companies use Guidde video documentation to answer customer questions, onboard and train employees and drive self service, enabling teams to perform better.

KM World Articles
Apr 25, 2024

Curiosity - Revolutionizing Knowledge Management with Secure AI
For knowledge managers seeking cutting-edge AI and data management solutions that prioritize security and customization, Curiosity stands out as a transformative partner, ready to revolutionize enterprise data strategies.

KM World Articles
Apr 25, 2024

ControlUp advances EX functionality for IT support solution
ControlUp, at the forefront of Digital Employee Experience (DEX) management, is unveiling a series of enhancements for its ControlUp Edge DX solution?which reduces IT support expenditure for physical desktops?that improve operational excellence and employee engagement.

KM World Articles
Apr 25, 2024

Moveworks releases its next-generation copilot, taking action across all business systems using natural language
The company previewed its web search UI and a first-of-its-kind Plugin Template Library for the Moveworks Copilot

KM World Articles
Apr 24, 2024

Cowbell aims to optimize underwriting workflows with Prime Tech with Cowbell Co-Pilot
Cowbell delivers Prime Tech through an existing partnership with Obsidian, now providing customers with Technology E&O Primary coverage?

KM World Articles
Apr 24, 2024

Jitterbit supports ecommerce transformation with promotions that drive hyperautomation
Jitterbit's promotions include special offers for organizations using NetSuite and Shopify; Vinyl 'Build Fast' Bundle for turnkey web and mobile application development?

KM World Articles
Apr 23, 2024

OMNIQ?s seeQ tool empowers intuitive, connected device management
OMNIQ, the advanced technology solutions provider, is debuting seeQ, a device management software application designed to bring transparency to device traffic and performance. Having been tested, and is currently operational, across 500 site lanes, seeQ offers a variety of tailored features that leverage OMNIQ's AI Machine Vision solution, enabling organizations to effectively manage and improve device and site operations.

KM World Articles
Apr 22, 2024

KLoBot launches a virtual legal assistant powered by GenAI
DIY no-code virtual assistants trained with knowledge from NetDocuments, time and billing, iManage, SharePoint, Experience Management, SQL Databases, and more

KM World Articles
Apr 19, 2024

Quark adds semantic AI into structured content in latest release of Quark Publishing Platform NextGen
New Semantic AI capabilities supercharge self-service content creation and publishing processes to support faster time to value?

KM World Articles
Apr 18, 2024

Thomson Reuters expands vision for CoCounsel, its professional-grade GenAI assistant
Designed to enable professionals to accelerate and streamline entire workflows to increase efficiency, produce better work, and deliver more value for their clients

KM World Articles
Apr 18, 2024

CAST Highlight now features AI chat integration for understanding custom app complexities
CAST, the software intelligence leader, is debuting a new generative AI (GenAI)-based capability to CAST Highlight, the automated observability and governance solution for custom-built software. This AI functionality, AI Advisor (currently in beta), puts IT executives closer to insights regarding their complex custom application portfolios, surfacing key strategic data relating to cloud, technical debt, compliance, costs, and sustainability.?

KM World Articles
Apr 18, 2024

Docuvela debuts Veladocs, aims to transform document management on AWS
Industry veterans unveil a cloud-native solution featuring intuitive natural language searching and an exclusive early access program for select customers

KM World Articles
Apr 17, 2024

o9 expands partnership with Microsoft Azure OpenAI to centralize unstructured data for enterprise supply chain planning
Breaking down silos will enable every supply chain planner to perform at the level of the most experienced planners within the organization in real-time

KM World Articles
Apr 16, 2024

Stravito supercharges confident knowledge search with latest conversational AI
Stravito, the enterprise insights platform democratizing access to market research in the world's largest organizations, is debuting Stravito Assistant, a generative AI (GenAI)-powered insights companion that enables insights professionals and business stakeholders to make informed, trusted decisions by engaging with proprietary data via rapid conversational search.

KM World Articles
Apr 16, 2024

ZBeta debuts Enterprise Security Risk Practice to reshape security consulting services
The heart of ZBeta's methodology is data, revolutionizing the way the value of security initiatives is demonstrated and measured

KM World Articles
Apr 15, 2024

Five9 introduces Zendesk integrations to unify the agent workspace
New tools streamline contact center workflows and improve agent and customer experiences

KM World Articles
Apr 12, 2024

Descope drives greater self-service and frictionless onboarding for its CIAM platform
Descope, the drag-and-drop customer authentication and identity management platform, is introducing new onboarding and self-service capabilities to its CIAM platform that enable enterprises to keep up with the evolving demands of customer expectations.

KM World Articles
Apr 12, 2024

Dolfi1920 Chooses Rootstock Software to boost its CRM and ERP
Luggage repair and claims specialist selects Rootstock Manufacturing Cloud ERP to transform global operations and support future growth??

KM World Articles
Apr 11, 2024

Pipeliner CRM v5.4 delivers enhanced reporting capabilities
Latest v5.4 release addresses customer requests to enrich in-platform CRM reporting

KM World Articles
Apr 10, 2024

Accenture invests in Sanctuary AI to reinvent the workforce
Sanctuary AI bring human-like intelligence to general-purpose robots

KM World Articles
Apr 09, 2024

KMWorld 2023 Video - Chat AI and Metadata
Can metadata generate its own data?

KM World Articles
Apr 09, 2024

Elastic now supports Cohere?s text embedding models
Developers can now natively use the Elastic vector database to store and search Cohere's new int8 text embeddings

KM World Articles
Apr 08, 2024

Botkeeper Infinite brings elevated and innovative approach to bookkeeping
Botkeeper Infinite is now available to accounting firms

KM World Articles
Apr 05, 2024

Mindee transforms the data preparation process with new AI document-processing tool
docTI leverages AI to enable custom document processing in minutes

KM World Articles
Apr 04, 2024

Scrut Automation secures $10M in funding round to help companies maintain compliance programs
Scrut Automation is a Governance, Risk, and Compliance (GRC) platform that helps mid-market companies build, manage, and maintain enterprise-grade risk and compliance programs

KM World Articles
Apr 04, 2024

Investigating LLM ethics, safety, and misuse
Eduardo Kassner, chief data and AI officer for high tech segment at Microsoft and Zoiner Tejada, CEO at Solliance joined KMWorld's webinar, Safeguarding LLM Deployment: Model Evaluation and Red Teaming, moderated by Rahul Singhal, chief product and marketing officer at Innodata, to explore the practice of red teaming?or the rigorous evaluation and testing of a technology for the purpose of enhancing it?the world of LLMs, examining best practices and real-world case studies.

KM World Articles
Apr 03, 2024

Supersimple raises $2.2M to empower B2B companies to answer complex ad-hoc data questions with no code
Pre-seed company and repeat AI founders target B2B SaaS companies with AI-native data analytics platform

KM World Articles
Apr 02, 2024

KMWorld 2023 Video - How to Guard Against AI Bias
AI reflects the conscious and unconscious biases of the knowledge that's fed into it and the learning model at its core. So how do we arrive at a better understanding of our AI systems' biases-knowing that we may share them and have contributed to them-and take measures to curb and counteract them?

KM World Articles
Apr 02, 2024

SQream and Qantm AI empower customers to extract deeper insights from their data and accelerate AI initiatives
Qantm AI will incorporate SQream's offerings to streamline data analytics for complex insights across industries

KM World Articles
Apr 02, 2024

Augmenting KM with AI: 2024 trends, impacts, and solutions
Joe McKendrick, author and analyst for Unisphere Research, and Jason Zhou, VP of solutions, services, and customer success at Pryon, joined KMWorld's webinar, Knowledge AI in 2024: Trends, Impacts & Predictions, to examine how AI can be effectively used to extract knowledge from enterprise content, acknowledging both its barriers and crucial strategies.

KM World Articles
Apr 01, 2024

Coveo adds groundbreaking GenAI innovations in the New Coveo Spring Release
Innovations?to Coveo's Enterprise AI Platform facilitate deployment of multi-channel enterprise-grade generative answering that delivers bottom-line business results, with the click of a button

KM World Articles
Mar 29, 2024

SS&C unveils Blue Prism Next Generation, a hybrid intelligent automation platform
SS&C Blue Prism Next Generation represents a milestone in intelligent automation (IA), facilitating cloud adoption without compromising security and compliance

KM World Articles
Mar 29, 2024

Managing the intersection of KM and exceptional customer experiences
Experts in CX joined KMWorld's webinar, Top KM Practices for Optimizing Customer Experience, to discuss the top KM strategies for inviting top-notch CX, including approaches to customer context, knowledge creation tools, standards, and workflows, AI-powered tech, and more.

KM World Articles
Mar 28, 2024

MineOS AI Asset Discovery ensures AI data usage remains private, secure, and compliant
New AI Asset Discovery and Risk Assessment module will meet the new demands of AI governance?

KM World Articles
Mar 28, 2024

Federal agencies directed to draw up AI safeguards for government use
Agencies "will be required to implement concrete safeguards when using AI in a way that could impact Americans' rights or safety" including detailed public disclosures, so the public knows how and when AI is being used by the government

KM World Articles
Mar 27, 2024

MicroStrategy Auto builds on MicroStrategy AI, makes enterprise analytics accessible to anyone
MicroStrategy ONE??Users can ask for AI-powered insights in natural language without relying on a dashboard

KM World Articles
Mar 27, 2024

Beekeeper invites simple, positive, and holistic frontline employee management with latest solution
Beekeeper, a leading app for frontline teams, is debuting Frontline Employee Lifecycle Management, a solution suite engineered to redefine the frontline employee lifecycle, ultimately reducing disengagement and churn while inviting more positive business outcomes.

KM World Articles
Mar 26, 2024

KMWorld 2023 Video - The Global Knowledge Center: A Big Picture View
What are the key elements of a Global Knowledge Center, and what does it take to build one?

KM World Articles
Mar 26, 2024

Amelia reveals Amelia Answers, using generative and deterministic AI
Amelia's Conversational AI platform delivers reliable digital experiences built for enterprise environments

KM World Articles
Mar 25, 2024

Talkdesk unveils Talkdesk Ascend Connect, a GenAI suite compatible with all CX platforms
Talkdesk Ascend Connect enhances customer experience and streamlines operations without overhauling infrastructure, revolutionizing customer service?

KM World Articles
Mar 25, 2024

Talkdesk announces Talkdesk Ascend Connect, a GenAI suite compatible with all CX platforms
Talkdesk Ascend Connect enhances customer experience and streamlines operations without overhauling infrastructure, revolutionizing customer service?

KM World Articles
Mar 22, 2024

Hexaware unveils tensai GPT to advance employee industry expertise
This marks the next generation of collaboration tools coming together with Microsoft's OpenAI capabilities

KM World Articles
Mar 21, 2024

SugarCRM and Mediafly partner to empower enhanced, data-driven sales at scale
SugarCRM, the provider of the award-winning AI-driven sales automation platform, and Mediafly, a leader in sales enablement and content management, are announcing a technology partnership with the goal of helping sales teams maximize their customer engagement with innovative new tooling.?

KM World Articles
Mar 20, 2024

CybeReady brings engaged, continuous cybersecurity communications in latest innovation
CybeReady, a global leader in autonomous cybersecurity learning, is debuting its Internal Communications Center, a management dashboard that simplifies and improves how employees engage in their organizations' cybersecurity environments.

KM World Articles
Mar 20, 2024

PrestigePEO sees success with Gradient AI's SAIL, delivering enhanced group health risk assessment and underwriting
PrestigePEO leverages AI-driven insights for informed decision-making and optimal pricing strategies

KM World Articles
Mar 19, 2024

KMWorld 2023 Video - How to Measure the Impact of Your Enterprise KM Solution
Choosing the right enterprise KM solution for your organization is only half the battle; measuring its impact after you implement it, both in terms of quantitative and qualitative metrics identifiable business outcomes, is just as critical to realizing your goals and demonstrating the impact of your efforts on the business.

KM World Articles
Mar 19, 2024

Cordial unveils AI roadmap to deliver greater brand impact
With its unrivaled data platform, Cordial's AI strategy and capabilities lay a foundation of deep understanding to transform customer experience

KM World Articles
Mar 18, 2024

Quadient expands partner program to include its financial automation solutions
The expansion gives companies in the financial services, insurance, public sector and government, healthcare, service provider, telecom, utilities, manufacturing, technology, staffing, transportation and logistics industries more functions to communicate at the highest level possible with their customers

KM World Articles
Mar 15, 2024

Gain the AI-experience advantage - Coveo
Coveo powers the digital experiences of the world's most innovative brands: serving millions of people and billions of interactions. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage.

KM World Articles
Mar 15, 2024

Nanonets secures $29M in funding to produce an Autonomous AI Agent for back-office operations
Nanonets-powered automation has saved companies over $500 million

KM World Articles
Mar 15, 2024

Quantexa rolls out initiatives to help enterprises and government agencies get data ready for AI
Quantexa supporting rising wave of organizations using data, analytics, and AI to break down silos?

KM World Articles
Mar 14, 2024

Proxiio makes debut in the United States to shake up the legal industry
Bringing technology-driven legal solutions to law firms and legal departments

KM World Articles
Mar 14, 2024

Cohere introduces Command-R for LLM workloads
Command-R is a scalable generative model targeting RAG and tool use to enable production-scale AI for enterprise

KM World Articles
Mar 13, 2024

Three Keys to Generative AI in KM for Enterprise Business Research - Northern Light
Organizations can't just drop ChatGPT into an enterprise?KM system. In fact, there are several keys to effectively implementing generative AI in an enterprise application for business research.

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