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Dec 08, 2021
In 2021, knowledge graphs weren't just blossoming?they were blooming?and it was clear that we are now in the knowledge graph stage of KM development
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Dec 08, 2021
Partnership and integration to help financial firms detect and investigatenew sources of risk across unified communications and real-time messaging
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Dec 08, 2021
New staffing model applies the rapid scalability and flexibility seen in cloud technology to address the transformation of business and future of work
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Dec 07, 2021
Stax is an all-in-one payment technology provider and one of America's fastest-growing fintech companies
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Dec 07, 2021
RSM will KnowledgeLake to modernize document processing and case management for manufacturing and public sector clients
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Dec 07, 2021
Acquisition enables Unisys to offer advanced capabilities for addressing the rapidly-growing digital workplace solutions market
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Dec 06, 2021
The only platform that contextualizes product, operational, and customer data
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Dec 06, 2021
Non-digital natives?have become?more digitally fluent and, as such,?demand for more digital customer service touchpoints that help these consumers and address their specific needs has increased, according to NICE CXone's Chris Bauserman
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Dec 06, 2021
Email marketing leader adds highly personalized, AI-driven content recommendations to its product suite
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Dec 03, 2021
LumApps and Coveo join forces to provide customers with relevant and unified search in a comprehensive Employee Experience Platform
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Dec 02, 2021
Discover game-changing breakthroughs to bring knowledge management to the next level in your organization to boost business performance
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Dec 02, 2021
Discover game-changing breakthroughs to bring knowledge management to the next level in your organization to boost business performance
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Dec 02, 2021
New initiative extends AI Cloud platform with unique capabilities and expertise to address growth, risk, and scale needs across major industries
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Dec 01, 2021
Dig into recent industry innovations like trial websites and chatbot AI that are combating the hurdles for patient engagement and retention
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Dec 01, 2021
New feature for Pega Customer Decision Hub
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Dec 01, 2021
Discovery is also accelerating its digital transformation and enhancing viewing experiences across its more than 450 television channels
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Dec 01, 2021
Comprehensive suite of capabilities addresses technology modernization and top law department priorities
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Nov 30, 2021
With Zuora Revenue, companies now have real-time insights to instantly recognize, reconcile, and analyze revenue for subscriptions, products, and usage-based services
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Nov 30, 2021
aspenONE V12.2 includes new models to help customers identify how to reduce emissions, capture carbon, and enable recycling efficiencies across their entire value chain
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Nov 29, 2021
Integration of NICE's AI-powered CXone with Google Cloud's CCAI applications to make human agents, voice bots, and chatbots more effective
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Nov 29, 2021
Box helps Panasonic accelerate digital transformation, improve access to information, and achieve new ways of working
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Nov 29, 2021
Chargify with two-way HubSpot integration now available to help marketing, sales, and customer success teams better manage B2B subscriptions
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Nov 29, 2021
Replays of sessions and workshops will be available through Dec. 31, 2021
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Nov 24, 2021
Knowledge graphs continue to make a splash in the KM space
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Nov 24, 2021
Knowledge graphs continue to make a splash in the KM space
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Nov 24, 2021
Combination of Foxit eSign and PDF Editor creates seamless workflow for document creation, editing, collaboration, and eSignature processes
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Nov 23, 2021
Customers can activate campaigns faster with more precision by integrating and enriching Snowflake records with Zeta's CDP and Identity Graph
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Nov 22, 2021
Easily capture thoughts, ideas, and data on a virtual whiteboard and organize information in ways that make it easy to understand and take action
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Nov 22, 2021
Artificial intelligence, machine learning, and knowledge graphs are changing how search is implemented and delivered
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Nov 22, 2021
Artificial intelligence, machine learning, and knowledge graphs are changing how search is implemented and delivered
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Nov 18, 2021
Dave Snowden emphasizes the importance of the human aspect during his KMWorld Connect 2021 keynote
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Nov 18, 2021
With Applied Knowledge Sciences now past its 25th year, CEO Art Murray decided it was time to practice what he preaches and put the company's information into a knowledge base
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Nov 18, 2021
This KMWorld Connect 2021 session reflects on search
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Nov 18, 2021
At KMWorld Connect 2021, Amber Simpson, senior manager, learning & development, Walmart, and Todd Fahlberg, senior KM consultant, Enterprise Knowledge, shared details of their work together over the past 2 years to enable a seamless learning experience for Walmart
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Nov 18, 2021
Get a primer on Microsoft 365 from this KMWorld Connect 2021 presentation
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Nov 18, 2021
Get a primer on Microsoft 365 from this KMWorld Connect 2021 presentation
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Nov 18, 2021
At KMWorld Connect 2021 David Seuss, CEO, Northern Light, reviewed the dizzying array of issues, as well as the strategies for addressing them.
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Nov 18, 2021
An effective ECS guides how every part of the organization creates, shares, and accesses content in support of the overall business goals
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Nov 18, 2021
At KMWorld Connect 2021, Gary Carlson, principal taxonomist, Factor, and Theresa Putkey, content strategist, Key Pointe Consulting, discussed the components of a successful ECS
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Nov 17, 2021
In a keynote presentation, Tracey Wilen discussed the key forces impacting the future of work, industries, leadership styles, skills, and education with a focus on how to remain relevant in an ever-increasingly complex digital world
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Nov 17, 2021
This KMWorld Connect 2021 session explores knowledge graphs
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Nov 17, 2021
At KMWorld Connect, Wipro's Hariprasad Reddy, Franz's?Jans Aasman, and Verint's?John Chmaj reflected on how knowledge management requirements are changing and the technologies and services that are addressing those needs best
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Nov 17, 2021
Driven in part by the ever-increasing volume and variety of information sources, advances in technology and the accelerated by the enforced remote working environment of the pandemic, KM and knowledge managers are more critical than ever
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Nov 17, 2021
Leiden will be the first European city to present a 365-day festival that will explore science, knowledge, art, and skills through various scheduled exhibitions, workshops, excursions, activities, and events
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Nov 17, 2021
This KMWorld Connect 2021 session introduces solutions for KM innovation
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Nov 17, 2021
Experts from JPL discuss leveraging the ESP semantic tool suite, to deliver an institutional knowledge graph (IKG)
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Nov 17, 2021
Experts from JPL discuss leveraging the ESP semantic tool suite, to deliver an institutional knowledge graph (IKG)
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Nov 17, 2021
There is pressure on companies to master AI technologies such as machine learning, natural language processing, and knowledge graphs to deliver a "Google-like" experience
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Nov 17, 2021
This KMWorld Connect 2021 session discussed a new framework for strategic intelligence
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Nov 16, 2021
This KMWorld Connect session dives into natural language processing
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Nov 16, 2021
Learn how Microsoft Viva can transform the hybrid work experience during this KMWorld Connect 2021 keynote
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Nov 16, 2021
Tuesday's KMWorld Connect 2021 keynote explored how the World Economic Forum transformed its organization with strategic knowledge
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Nov 16, 2021
In this KMWorld Connect session, Pureinsights' Phil Lewis and Fuse's Steve Dineen explained how organizations can bring a "Google-like" search experience to corporate learning for long-lasting impact
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Nov 16, 2021
This KMWorld Connect 2021 session talks enriching KM with machine learning generated search
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Nov 16, 2021
When RWJF was just starting to roll out a new enterprise knowledge management function, enterprise search was part of the plan, but RWJF expected to approach it gradually. Then COVID hit, and everything changed.
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Nov 16, 2021
When RWJF was just starting to roll out a new enterprise knowledge management function, enterprise search was part of the plan, but the organization expected to approach it gradually. Then COVID hit, and everything changed.
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Nov 16, 2021
This KMWorld session journeys into the Web 3.0
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Nov 16, 2021
This keynote explores how eGain helped innovate tax season at the IRS
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Nov 15, 2021
The 2021 KM Promise Award goes to iManage, a provider of solutions that help knowledge workers and their organizations to achieve better business outcomes
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Nov 15, 2021
The 2021 KM Reality Award goes to BT Consumer, one of the world's leading communications services companies
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Nov 15, 2021
This KMWorld Connect session shares the insights of industry leaders in the KM community
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Nov 15, 2021
At KMWorld Connect 2021, Chip Gettinger,?VP Global Solutions Consulting, RWS, discussed why modernizing you content operations matters in order to deliver better customer and employee experiences
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Nov 15, 2021
Offering a definition for knowledge management, Bogue said, fundamentally, it is knowledge sharing and reuse
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Nov 15, 2021
This KMWorld Connect 2021 presentation looks at knowledge management for SharePoint
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Nov 15, 2021
Communications concerns itself with the clarity of message and how people can shape and are shaped by messages, and information architecture works in a similar fashion since information professionals work on the interpretation and organization of data
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Nov 15, 2021
This KMWorld Connect session examines Roche's KM ecosystem
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Nov 15, 2021
This KMWorld Connect presentation explores personal knowledge management
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Nov 15, 2021
Scott Parker outlined the major trends around knowledge discovery and enterprise search, priorities for leading knowledge-centric organizations, and the business improvements expected this year and beyond
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Nov 15, 2021
Scott Parker outlined the major trends around knowledge discovery and enterprise search, priorities for leading knowledge-centric organizations, and the business improvements expected this year and beyond
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Nov 15, 2021
Clarke compared and contrasted explicit rules with machine learning auto-categorization methodologies, and reviewed pros and cons and what to use when
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Nov 15, 2021
Clarke compared and contrasted explicit rules with machine learning auto-categorization methodologies, and reviewed pros and cons and what to use when
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Nov 15, 2021
Jay Liebowitz examined KM from a multidisciplinary perspective and also discussed the role of "executive intuitive awareness" in today's data-driven environment in his opening keynote at KMWorld Connect 2021
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Nov 12, 2021
Shoreline plus Terraform provides incident automation for production operations
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Nov 12, 2021
BA Insight for Amazon OpenSearch Service and BA Insight for Amazon Kendra now available
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Nov 10, 2021
Agora Analytics 3.0 provides developers with active monitoring, real-time alerts and a deeper understanding of the Quality of Experience delivered to their customers
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Nov 10, 2021
Provides IT Ops with early warning notifications and helps prevent outages
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Nov 09, 2021
Lexion, an AI-powered contract management system backed by Wilson Sonsini, introduces emailed-powered workflow capabilities to accelerate deals for in-house legal teams
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Nov 09, 2021
The new global partnership provides enterprises plug and play cloud tools to overcome hardware purchasing challenges caused by supply chain disruption
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Nov 08, 2021
Enterprises can scale with cloud-native automation integrated with contact centers powered by Genesys and Google to speed delivery of services and reduce customer hold times
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Nov 08, 2021
This joint development will start with visualizing Caron Engineering TMAC tool performance data in a comprehensive Datanomix dashboard
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Nov 05, 2021
Financial Industry standards body announces major update to open finance API to promote greater interoperability and adoption
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Nov 05, 2021
AI enables search to surmount its basic keyword limitations to become a nuanced form of simplistic linguistic interactions, and the overarching utility provided by search itself has also burgeoned into more than previously offered, even a short while ago.
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Nov 05, 2021
As more firms use the term "digital workers" in place of bots, a spotlight is being shone on the role, importance, and increasing controversy surrounding enterprise automation.
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Nov 05, 2021
BA Insight's software portfolio brings the "Google search experience" to the enterprise, transforming the outcome of digital interactions through advanced search experiences that are relevant, personalized, and actionable.
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Nov 05, 2021
BA Insight's software portfolio brings the "Google search experience" to the enterprise, transforming the outcome of digital interactions through advanced search experiences that are relevant, personalized, and actionable.
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Nov 05, 2021
The accelerating adoption in the enterprise of the Knowledge Graph?approach, which unifies business data with knowledge bases, industry terms, and domain knowledge, is clearly the future of AI and advanced analytics.
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Nov 05, 2021
To meet the increasing expectations posed by sophisticated, cross-departmental workflows and more complex buyer journeys, it is necessary to have shared, unified data.
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Nov 05, 2021
The new norm is for us to learn in public and to share what we have learned.
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Nov 05, 2021
The Delphi technique has become less effective in recent years, especially in crisis situations in which conditions, assumptions, and other variables are changing faster than the group is able to respond.
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Nov 05, 2021
Chatbot technology has become an irreplaceable part of the self-service experience
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Nov 05, 2021
The new version of QuickApps 6.16 includes helpful and efficient features for users that increase productivity
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Nov 04, 2021
With today's hybrid workforce, the volume and variety of electronic communications that regulated organizations need to retain and monitor is growing at an unprecedented rate
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Nov 04, 2021
?Cybersecurity company to provide Netcore cloud customers with DMARC, BIMI solutions
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Nov 04, 2021
New Humio Community Edition gives users 16 GB of streaming data ingestion per day with seven-day retention for free
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Nov 04, 2021
eGain Knowledge Hub for Genesys empowers agents to solve omnichannel customer queries with personalized answers and conversational guidance
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Nov 03, 2021
Users can now connect M1 controllers with Flowfinity applications to quickly create edge-to-end workflows
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Nov 03, 2021
2021 Winter software release empowers users to utilize Agiloft CLM as a connected system of record across the organization through enhanced integrations with familiar apps and systems.????
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