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Dec 08, 2023
Dion Hinchcliffe, VP & Principal Analyst, Constellation Research, explores AI's impact on the future of work in this clip from his opening keynote at KMWorld 2023.
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Dec 08, 2023
Kroll joins Agiloft's global network of service partners to help businesses enhance the way they manage contracts throughout their lifecycle
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Dec 08, 2023
Every new release of the DTE core engine is focused on providing even more advanced, comprehensive solutions
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Dec 07, 2023
Neo4j, one of the world's leading graph database and analytics companies, has unveiled a multi-year Strategic Collaboration Agreement (SCA) with AWS aimed toward enabling enterprises to improve generative AI (GenAI) results with greater accuracy, transparency, and explainability by leveraging a combination of knowledge graphs, native vector search, and AWS integrations.
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Dec 07, 2023
Every product and service developed is geared toward helping businesses succeed by understanding their customers better
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Dec 07, 2023
AI and dreams of its potential rocked this past year as companies moved quickly to embed and offer their own version of chat assistants, predictive and generative AI, and more
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Dec 07, 2023
InsightAI harnesses the power of Generative AI to help ISN customers discover insights from large sets of data and better inform worksite safety and business improvement decisions
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Dec 04, 2023
David Seuss, CEO at Northern Light, and Johnny Kinnaird, director of AI success at Shelf, joined KMWorld's webinar, Using Generative AI for Fast, Accurate Knowledge from Unstructured Content, to highlight the role that generative AI (GenAI) can play in optimizing unstructured content access, driving better decision making, lower operational costs, and increased revenue overall.
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Dec 01, 2023
The combined expertise will provide clients with a dynamic suite of workplace optimization solutions
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Nov 30, 2023
1Kosmos BlockID enables organizations to extend web identity proofing sessions to mobile devices for app-less document verification
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Nov 30, 2023
Caylent, a leading cloud services company helping businesses build competitive IP, is unveiling MeteroAI by Caylent, a proprietary generative AI (GenAI) framework underpinned by Caylent's platform, process, and practice expertise in developing GenAI apps. Built on AWS, MeteorAI merges the power of both Caylent and the AWS ecosystem to ensure that enterprises building GenAI apps do so with powerful data and an expedited experimentation cycle.
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Nov 29, 2023
Combined entity will offer compelling portfolio of solutions to support the world's largest companies in their modernization and hybrid cloud journeys
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Nov 28, 2023
Armis, the asset intelligence cybersecurity company, is unveiling version 23.3 of the Armis Centrix platform, the cyber exposure management solution that sees, secures, protects, and manages billions of assets around the world in real time. The latest release focuses on expanding the applicability of the platform, introducing enhanced integrations for more strategic, intelligent outcomes, as well as automation and alert improvements for enhanced granularity.
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Nov 28, 2023
KDB.AI Server Edition isn't just a new product, it's a leap into the generative AI era
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Nov 27, 2023
Robbie Plourde, global principal solution engineer at USU, and Florian Schwingenschloegl, enterprise sales manager at USU, joined KMWorld's webinar, Unlocking the Future: ChatGPT Integration and Digital Transformation of Customer Service, to examine how USU's knowledge management expertise can invite digital transformation that leverages the true power of GenAI.
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Nov 27, 2023
Three capabilities that are crucial for GenAI to do well in an organization. Number one is the presence and availability of correct content, which is continuously refreshed and updated. The second is appropriate controls so that you can point GenAI to the right sort of tasks and subtasks, and do it in a way that you are constantly monitoring whether it is in fact working well or not. The last bit is analytics?to be able to see what, ultimately, is the operational impact of having GenAI in your environment, delivering some sort of assistance either to your employees or to your end customers, depending on your level of comfort and the type of use case. So those are the three things that knowledge really brings in and dovetails well with eGain AI capabilities.
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Nov 27, 2023
Three capabilities that are crucial for GenAI to do well in an organization. Number one is the presence and availability of correct content, which is continuously refreshed and updated. The second is appropriate controls so that you can point GenAI to the right sort of tasks and subtasks, and do it in a way that you are constantly monitoring whether it is in fact working well or not. The last bit is analytics?to be able to see what, ultimately, is the operational impact of having GenAI in your environment, delivering some sort of assistance either to your employees or to your end customers, depending on your level of comfort and the type of use case. So those are the three things that knowledge really brings in and dovetails well with eGain AI capabilities.
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Nov 27, 2023
Integration of Cohesity DataProtect and Microsoft 365 Backup Storage aims to deliver fast data recovery and resilience against cyber risk
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Nov 22, 2023
Uniphore delivers real-time AI that processes multiple modes of data across an enterprise-grade platform
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Nov 21, 2023
Enhanced app re-orients the mobile statement view around deals rather than payout rules, making it easier for reps to understand what's driving their commission payouts
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Nov 21, 2023
Experts from Pryon joined KMWorld's webinar, Navigating the Risks of Generative AI for Knowledge Management, to explore how Pryon's AI knowledge management platform can aid in achieving that risk/reward balance when implementing GenAI in the workplace.
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Nov 20, 2023
To meet the demand for reliable AI interventions, Alorica and Genesys are teaming up to unlock the highest value of emerging technology for brands
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Nov 20, 2023
Rockset, the search and analytics company, is unveiling expanded vector search capabilities that achieve billion-scale similarity search in the cloud. Approximate nearest neighbor (ANN) search, the latest capability, builds off Rockset's investment into supporting machine learning (ML) and AI applications.
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Nov 17, 2023
Latest collaboration continues companies' work to unlock developer's ability to create innovative AI-driven applications and experiences
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Nov 15, 2023
Features provide quick and accurate translation of customer communications into 80-plus languages and plain language rewrites of content that meets ISO standards
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Nov 14, 2023
Strategic partnership revolutionizes customer support solutions and uplevels customer interactions, delivering unmatched efficiency and personalization
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Nov 14, 2023
Leading professional services firm leverages Conga solutions to improve productivity, reduce contract review and execution time from several days to mere minutes
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Nov 13, 2023
Includes powerful new capabilities with specialized AI and generative AI, new developer productivity tools, and UiPath Automation Cloud improvements
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Nov 10, 2023
The new tool, Codeleaks, can detect AI-made source code with 99.8% accuracy
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Nov 09, 2023
The award-winning organization demonstrates how it goes beyond simply delivering technology to working with clients to ensure that both the technology and knowledge processes are embedded into the work processes
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Nov 09, 2023
The winners of the KM Promise and KM Reality awards are designed to celebrate the success stories of knowledge management
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Nov 08, 2023
At KMWorld 2023, Jakub Zavrel,?CEO,?Zeta Alpha discussed the core concepts of retrieval in augmented generative AI, including neural and vector search, prompting frameworks like LangChain, tips and tricks for prompt engineering, and proprietary and open source large language model
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Nov 08, 2023
Jason McCullagh, director, marketplace alliances, Upland BA Insight Software, led KMWorld 2023's session, "Generative AI in KM Initiatives," to consider the ways GenAI and KM initiatives can find success as a formidable unit rather than warring concepts, walking attendees through? trends, technologies, and practical considerations of a united GenAI and KM strategy.?
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Nov 08, 2023
At KMWorld 2023, Thais Colicchio and Fernando Fukunaga, shared successful case studies from the Brazilian KM Society; learnings about their main challenges, practical solutions, implementations; and more
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Nov 08, 2023
Luis Rodriguez, manager of knowledge management, Technip Energies, led KMWorld 2023's session, "Humans Connect as AI Surges!" to share tips and lessons learned from the Technology Day (previously Expertise Day) event, offering insights on uniting humans and AI in effort to drive engagement and learning.
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Nov 08, 2023
Anthony J Rhem, CEO/principal consultant, A. J. Rhem & Associates, and author, Knowledge Management in Practice and Essential Topics in Artificial Intelligence, led KMWorld 2023's Enterprise AI World session, "AI & Ethics for the Enterprise," to explore viable and comprehensive ways that enterprises can cultivate truly responsible and trustworthy AI.
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Nov 08, 2023
At KMWorld 2023, Ian Hook, director, KM and insights excellence,?Novartis, discussed Novartis' journey to implement GPT-like solutions and how proper KM principles are essential to making it work during his session, "How KM Saved AI: The GPT Journey"
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Nov 08, 2023
At KMWorld's keynote session, experts in their fields covered a myriad of KM topics pertinent to the dynamic nature of modern business. Each speaker emphasized an overarching purpose regarding knowledge at the proprietary level?that it should spark joy and productivity, bringing users extraordinary experiences and new, exciting opportunities.
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Nov 07, 2023
Emma Galdo, discussed "Driving Successful KM Outcomes in the Age of AI," during her KMWorld 2023 session
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Nov 07, 2023
At KMWorld 2023, Kemi Ayanda discussed the considerations and best practices in selecting and deploying a next-generation KM system in a multi-dimensional setting
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Nov 07, 2023
KMWorld 2023's opening keynotes discussed AI, taxonomies, transforming the employee experience, and more
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Nov 07, 2023
Lynda Braksiek, principal research lead, knowledge management, APQC, and Jeff Willinger, digital experience director, Withum, led KMWorld 2023's session, "KM & the Future of Work," to discuss the latest advancements in technology and how that will alter the path of KM and its practitioners.
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Nov 07, 2023
Sebastian Klatt, senior consultant, Raytion GmbH, led KMWorld 2023's Enterprise Search and Discovery session, "Putting Enterprise Search in Perspective," to examine the principles of enterprise search, bringing back into focus its true value and use cases.
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Nov 07, 2023
Brad English, Michele Myers, Pablo Gomes discuss "Using Tech to Create KM Secret Sauce" during their KMWorld 2023 session
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Nov 07, 2023
Experienced KM practitioners from TechnipFMC led KMWorld 2023's session, "Communication, Collaboration, and Employee Platforms," to share their tips and techniques for engaging employees across the globe and the digital landscape.
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Nov 07, 2023
At KMWorld 2023, Adrian Rivera-Reyes,?Melissa Patsalides, and Thom Sinclair,? explained the KMOL process during their session
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Nov 07, 2023
Sid Probstein, president, Swirl and Jim Ford AI talked "Metasearch: The Missing Element for Enterprise Search" during their session in the Enterprise Search & Discovery track
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Nov 07, 2023
Suzan Pickels, knowledge manager at CRB, led KMWorld 2023's session, "Evolution or Transformation? Rethinking KM in the Chaos of Disruption," to exemplify the ways in which CRB is leveraging new tech to prioritize knowledge efforts, address clients' needs, and invest in AI analysis and application.
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Nov 07, 2023
Colin Harman, head of technology, Nesh, and Ryan Welsh, founder and CEO, Kyndi, led KMWorld 2023's session, "Generative AI Search: Preventing Defects and Creating an Answer Engine," to explore the shortcomings and potential successes of generative AI (GenAI) search.
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Nov 06, 2023
KMWorld returned to the J.W. Marriott in Washington D.C. on November 6-9, with pre-conference workshops held on November 6
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Nov 06, 2023
Stan Garfield, author of five KM books and founder of SIKM Leaders Community led KMWorld 2023's workshop, "Communities of Practice for Knowledge Sharing & Innovation," discussing community fundamentals and foundations that invite successful CoPs that emphasize community culture, management, goals, and measurements.
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Nov 06, 2023
Art Murray, CEO, Applied Knowledge Sciences, Inc. and director, enterprise of the future program, International Institute for Knowledge and Innovation, led KMWorld 2023's workshop, "Building a Governance Model for Enterprise Knowledge," to explore the seven major facets of organizational knowledge governance that, in the face of the proliferation of KM assets, place KM joy at the forefront.
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Nov 06, 2023
KMWorld returned to the J.W. Marriott in Washington D.C. on November 6-9, with pre-conference workshops held on November 6
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Nov 03, 2023
ControlUp IT Service Management Connector delivers efficiency, automation, and cost reduction for ServiceNow operational workflows with real-time desktop performance metrics
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Nov 03, 2023
SnapLogic, the generative integration company, is announcing its partnership with Acolad, a content and language solutions provider, aimed at developing and delivering generative AI (GenAI) translation solutions for both language and integration professionals alike.
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Nov 02, 2023
The good news is that the problem of chat AI's proclivity for hallucinating is well-recognized by the organizations creating these marvels, and they realize that it is a danger to the world and to their success, not necessarily in that order of priority. Until that problem is solved, chat AI engines need to lose their self-confidence and make it crystal clear that they are the most unabashed and charming liars the world has ever seen.
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Nov 02, 2023
Everything about the future doesn't have to be so frightening or serious. Instead, let's take a break from all of that and look at the fun side of what lies ahead.
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Nov 02, 2023
The fundamental pillars of KM?taxonomies, domain-specific data models, knowledge extraction, search, and text analytics?are as pertinent today as they ever were. Now, generative AI has rendered these constructs much more accessible to the enterprise. Its long-standing utility will be determined by surmounting models' tendencies to generate contrived, inaccurate responses while embedding them into core KM processes.
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Nov 02, 2023
Our goal should be to improve the quality of knowledge assets and their accuracy and relevance in use. Much of this will come from human expertise and effort, increasingly combined with the power of AI.
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Nov 02, 2023
Obtaining contextual knowledge about how users create and interact with unstructured data is an essential business practice to plan for data storms effectively. Enterprises need to understand that it's not enough to know these user activities but also must take remediation action when necessary.
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Nov 02, 2023
There is undeniable potential in generative AI and large language models, but these tools alone come with significant gaps and challenges. Fusion provides the data enrichment,?facet controls, security trimming, recommendations, and merchandising intelligence needed to deliver transformational AI capabilities.
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Nov 02, 2023
Franz Inc. not only offers cutting-edge technology but also provides a suite of services for building industrial-strength Knowledge Graphs. By combining the semantic richness of AllegroGraph with the natural language processing capabilities of LLMs, organizations can unlock the full potential of their data, ensuring that AI-driven insights are grounded in facts.
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Nov 02, 2023
An underlying premise of data mesh is that business units should be able to control their own data and interact with one another by sharing data.
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Nov 02, 2023
It borders on the incredible the speed at which KM tools, products, and services have evolved recently, creating challenges for those charged with identifying the best ones for their KM projects. We hope that our Readers' Choice winners' list will be a resource for you to choose wisely.
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Nov 02, 2023
Federating SharePoint, Teams, and Drive into MangoApps Search ensures customers get the most complete enterprise search experience possible
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Nov 02, 2023
Expert panelists joined KMWorld's roundtable webinar, Leveraging Generative AI in Knowledge Management, to offer their expertise in cutting-edge applications and benefits of GenAI for capturing, curating, and distributing knowledge successfully.
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Nov 01, 2023
Questco improves underwriting accuracy, enhances member experience
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Oct 31, 2023
The extensive order touches on matters of privacy, civil rights, consumer protections, scientific research, and worker rights
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Oct 31, 2023
DeltaXML, an innovator in the world of document management and XML comparison, is launching ConversionQA, a document assurance solution that examines document content that has undergone conversion, driving confidence in documents' adherence to its original source.
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Oct 30, 2023
All-in-one platform enables an integrated LLM building process to improve efficiency and save time for data scientists and engineers
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Oct 27, 2023
Global enterprises benefit from the company's enhanced generative AI-powered cloud platform that makes it easy to transform contact centers into fast, accurate, and personalized sources of information
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Oct 27, 2023
A panel of experts joined KMWorld's webinar, Unlocking the Power of Data-Driven Strategies: A GenAI Journey, to examine GenAI strategies and best practices for maximizing ROI, operational efficiency, personalization, and more, in the midst of an AI surge.
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Oct 26, 2023
Digibee, an integration Platform-as-a-Service (iPaaS) company that helps organizations build flexible, highly scalable integration architecture, is introducing the AI Generator for Pipeline Documentation?a capability leveraging generative AI (GenAI) practices to help enterprises understand their integration processes?to its integration platform.
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Oct 26, 2023
The company doubles down on enterprise AI by adding personalized voice capabilities and making its generative AI features generally available
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Oct 25, 2023
Appian, the software company that automates business processes, is announcing the availability of the Connected Underwriting Life Workbench, a solution engineered to centralize and improve the underwriting experience for the insurance sector.
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Oct 25, 2023
Acquisition fuses SmartBug's digital business with Globalia's digital transformation and technical excellence, offering an integrated suite of services across the entire HubSpot platform
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Oct 24, 2023
Arcion's connectors will simplify and accelerate ingesting data from enterprise databases to the Databricks Lakehouse Platform
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Oct 24, 2023
Sinequa accelerates the use case applications of Google Cloud's commercial generative AI tools via integration with Vertex AI
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Oct 23, 2023
With Onymos, the University can now quickly and securely scan and enter data from its student body through a simple and secure application
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Oct 23, 2023
UiPath, a leading enterprise automation software company, is debuting Autopilot?the latest AI-powered solution that blends generative AI (GenAI), specialized AI, and automation?enabling UiPath Business Automation Platform users to rapidly automate workflows using natural language.
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Oct 23, 2023
Deboshree Sarkar, senior product marketing manager at Foxit, and Zlatko Gornjevski, EMEA senior solutions engineer at Foxit, joined KMWorld's webinar, Exploring Foxit PDF Editor Suite: All-In-One Productivity Platform, to offer webinar viewers the solution to this age-old KM inefficiency: A comprehensive, unified workflow productivity product designed to empower workers with flexibility, efficacy, and efficiency in an increasingly disparate and digital era.
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Oct 20, 2023
Instapage's alignment with airSlate's mission, centered on intuitive and cost-effective automation of critical business and marketing operations, will bring tremendous value to businesses across industries
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Oct 20, 2023
Experts joined KMWorld's webinar, Managing, Securing, and Governing Content Across the Digital Landscape, to guide viewers through mastering content governance, security, and management while making room for contemporary digital practices.
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Oct 19, 2023
First global file system to provide ubiquitous data services across file and object protocols
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Oct 18, 2023
Cognizant, the engineers of modern business, and Vianai Systems, Inc., the human-centered AI platform and products company, are announcing a strategic partnership aimed at accelerating global go-to-market strategies for human-centered AI solutions.
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Oct 18, 2023
Arcitecta, the data management software company, is releasing Mediaflux Pocket, a new multifactor authentication and authorization (MFA&A) application designed to address the myriad issues associated with unauthorized access to data repositories and file systems filled with sensitive data.
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Oct 17, 2023
Leostream, the Remote Desktop Access Platform provider, is announcing the launch of Leostream 2023.2, the latest iteration of the company's Remote Desktop Access Platform, designed to empower IT teams to "work-from-anywhere."
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Oct 16, 2023
SYSPRO, a global provider of industry-built enterprise resource planning (ERP) software, and SugarCRM, the provider of the award-winning AI-driven CRM platform, are announcing their recent partnership aimed at offering mid-market manufacturers and distributors a tightly integrated ERP and CRM solution for improved operational efficiency.
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Oct 13, 2023
Next generation solution enables customers to better manage information, reduce costs, and improve efficiencies
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Oct 12, 2023
ClearDATA, the provider of cloud security and compliance software and services purpose-built for healthcare, is unveiling a SaaS iteration of its healthcare-native cloud security posture management (CSPM) solution, the CyberHealth Platform. Additionally, ClearDATA is enhancing its portfolio with service and support options that focus on accommodating customers' unique cloud maturities, compliance requirements, and security expertise.
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Oct 12, 2023
Tiger Eye, the provider of solutions for every step of the document and email journey, is announcing the relaunch of Tiger Eye Blueprint, revamped with future-proof capabilities, enhanced scalability, and specific features for legal KM workloads.
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Oct 12, 2023
Artificial Intelligence defines the next era of Clio's legal operating system, beginning with its built-in AI assistant, Clio Duo
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Oct 11, 2023
By integrating with Genesys Cloud CX, Kore.ai enables enterprise contact centers to deliver superior and personalized service experiences at scale, across multiple voice and digital channels
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Oct 10, 2023
Launched at Onspring's connect user conference, the Onspring Portal delivers a secure, convenient, personalized workspace for internal business users and external business partners
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Oct 09, 2023
HumanFirst, the low-code data productivity suite, is announcing a new Google Cloud alliance aimed at enabling enterprises all over the world to enhance data insight discovery and AI application performance based on unstructured, text-based data.?
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Oct 09, 2023
SearchUnify created a set of content tools to help automate what would otherwise be a manual process of content managers having to apply a consistent taxonomy across multiple content sources, possibly thousands of assets. The content tools are powered by machine learning. They work together to, again, automate the process. Admins have to go to their different content teams, stakeholders, and get agreement on a consistent taxonomy. Once they have that, they can go into the SearchUnify admin panel and enter the taxonomy. Then go into content sources and actually map the taxonomy to the various content sources, the objects within the content sources.
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Oct 09, 2023
Caylent, the cloud services company and AWS Premier Tier partner, is debuting the Generative AI (GenAI) Knowledge Base Catalyst, a proprietary Retrieval Augmented Generation (RAG) knowledge base framework, built on AWS Bedrock and powered by Anthropic's Claude 2, that accelerates the implementation of genAI-based knowledge management.
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Oct 06, 2023
Aampe, the AI-native user engagement platform, is announcing the recent achievement of a funding milestone, having accrued $7.5 million in a Pre-Series A funding round led by Matrix Partners India and Peak XV Partners (formerly Sequoia Capital India and SEA). This funding round brings Aampe's total finances raised since its inception in 2020 to $9.3 million.
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Oct 05, 2023
Apica, a leader in data management and active observability, is debuting a new generative AI (genAI) assistant for the Apica Ascent Platform, designed to enrich data context and fill knowledge gaps.
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