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AI note-taking app maker Granola is accused of violating privacy laws by developing software that can record conversations without all participants' consent, according to a lawsuit filed July 30 in a California federal court.
It follows a similar ongoing case in the same district, filed last year, that involves another note-taking and transcription software vendor, Otter.ai.
AI note-taking apps have proliferated in recent years, with dedicated tools emerging from vendors including Fellow, Fireflies, Otter, and others, some of which claim to have tens of millions of users. These AI assistants record and transcribe meeting conversations, generating automated summaries and follow-up items. Similar note-taking functionality is also built into virtual meeting platforms such as Google Meet, Microsoft Teams, and Zoom.
However, the use of these AI note-taking tools has raised privacy concerns over the ability of some to record and transcribe conversations without the consent of all participants.
The proposed class action complaint against Granola, filed by Florida resident Tarra Chamberlain in the US District Court for the Northern District of California, alleges the company "purposefully" designed its app to record calls without requiring disclosure to all participants.
While some note-taking tools require
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