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Nov 21, 2018
Aprimo boosts its suite with new integrations, eliminates manual jobs, and more
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Nov 21, 2018
Kofax RPA's unique architecture and complementary smart automation solutions in its Intelligent Automation platform enable enterprises to plan, deploy, and manage a digital workforce that scales
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Nov 20, 2018
Expanded capability enables enterprise organizations to integrate bi-directional translation of text into communication and commercial applications
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Nov 19, 2018
The Sinequa platform incorporates artificial intelligence, machine learning, and natural language processing to ingest and analyze structured and structured data from disparate data sources
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Nov 19, 2018
Delta's relaunched platform offers knowledge management experience with responsive design and anytime, anywhere, any device access.
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Nov 19, 2018
Designed to process large volumes of documents and withstand the rigors of production-level scanning
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Nov 19, 2018
New branding reflects a focus on moving the intranet industry forward by taking the complexity out of digital workplaces
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Nov 19, 2018
Leading private university accelerates innovation and drives business transformation
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Nov 16, 2018
The integration will allow users to analyze legal documents for accurate reviews
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Nov 16, 2018
The integration will allow users to analyze legal documents for accurate reviews
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Nov 16, 2018
Verint automation is powering UCB's innovative, patient-centric app?a solution that modernizes patient interactions and improves the overall patient journey for those with Parkinson's disease, regardless of treatment
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Nov 15, 2018
True AI-enabled intelligent assistants will be possible in the not-so-distant future
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Nov 15, 2018
With brXM v13, BloomReach introduces Enterprise Collaboration with Multi Team Support
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Nov 15, 2018
Nuance to sharpen focus on conversational AI- and cloud-related technologies
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Nov 15, 2018
Nuance to sharpen focus on conversational AI- and cloud-related technologies
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Nov 14, 2018
File search infrastructure faces requirements that go beyond the footprint of traditional search infrastructure used for log-search and site-search
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Nov 14, 2018
KM perceptions and the KM mindset are an excellent basis for managing?and creating a culture receptive to?change
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Nov 13, 2018
Addresses increasingly diverse partner ecosystem and the shift toward cloud-based solutions
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Nov 12, 2018
The server-based OCR service joins the FineReader product family
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Nov 12, 2018
SDL's next-generation NMT 2.0 solution has been developed with and for enterprises that require deployment flexibility to rapidly process high volumes of multilingual content for a global audience across multiple use cases and scenario
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Nov 12, 2018
Tenth largest pork producer in the U.S. is increasing efficiency with DocStar ECM
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Nov 09, 2018
IntelliChief ECM 4.2 improves information workflow
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Nov 09, 2018
Adobe Sign makes it easier than ever to incorporate e-signatures into the way individuals and companies of all sizes do business.
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Nov 08, 2018
There are six essential skills that everyone can learn from successful entrepreneurs, says Amy Wilkinson, who delivered a keynote at KMWorld 2018 in Washington, DC this week
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Nov 08, 2018
Geoff Ables, managing partner, C5 Insight offered his best tips at KMWorld 2018
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Nov 08, 2018
At KMWorld 2018, EY explained how it is using cognitive services and natural language processing to disambiguate search queries, improving relevance and accelerating content retrieval paired with Office 365-based collaboration capabilities that transform creating and sharing content
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Nov 08, 2018
If employees are the heart of the business, company policies should reflect that, said Rebecca Rodgers, principal consultant, Step Two, during her KMWorld 2018 session
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Nov 07, 2018
Dan Pontefract, Head, Learning & Collaboration, TELUS and & Author, Flat Army, opened up the second day of KMWorld 2018 with a passionate plea to focus on the moment
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Nov 06, 2018
Onkar Chanel, Global KM Lead, Red Hat Inc., discussed how to utilize AI for future KM programs during his KMWorld 2018 session, AI For Next Gen KM Programs.
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Nov 06, 2018
Two KM veterans shared their insights at KMWorld 2018
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Nov 06, 2018
Daniel W. Rasmus, founder & principal analyst, serious insights and Bellevue College, Faith and AI, discussed the future of KM and AI at KMWorld 2018
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Nov 06, 2018
KM can be seen as overhead and hard to justify, but it must be presented as what it is: a problem-solver, something that makes life better for everyone
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Nov 06, 2018
Key strategies for enabling KM-enabled organizational change were explored at KMWorld 2018
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Nov 06, 2018
Key strategies for enabling KM-enabled organizational change were explored at KMWorld 2018
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Nov 06, 2018
Two KM veterans shared their insights at KMWorld 2018
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Nov 05, 2018
In a machine learning context, taxonomists must be careful with categories and naming not only because it's ethical?but also because machine learning is a garbage in, garbage out operation
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Nov 05, 2018
Taxonomy roles are going to become more important because machine learning systems must have well tagged content in order to create useful models
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Nov 05, 2018
Taxonomies and ontologies are seeing a resurgence of interest and usage, according to a keynote at Taxonomy Boot Camp 2018
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Nov 05, 2018
At Taxonomy Boot Camp 2018, Heather Hedden, author of The Accidental Taxonomist, presented a Taxonomy Workshop, a wide-ranging introductory taxonomy tutorial
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Nov 05, 2018
Taxonomy is becoming increasingly important as data continues to grow
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Nov 05, 2018
Experts discussed how they classified one of the largest job listing databases
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Nov 05, 2018
Collaboration with Microsoft gives Shell a solid digital platform
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Nov 05, 2018
Preparing data for machine learning involves identifying what data can (and should) be collected to improve the product in the future
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Nov 05, 2018
Verification signifies proven knowledge management best practices and techniques
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Nov 05, 2018
At Taxonomy Boot Camp 2018, Daniel Hooker, senior item taxonomy analyst, Target Corp., described how to measure Taxonomy effectiveness
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Nov 05, 2018
In a presentation at Taxonomy Boot Camp 2018, Joseph A. Busch, founder and principal, Taxonomy Strategies, shared the rationale and best practices for taxonomy governance processes
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Nov 02, 2018
Conversica uses conversational AI technologies to power intelligent assistants that automate routine business conversations
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Nov 01, 2018
Funding will be used to scale engineering team and execute early go-to-market activities
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Oct 31, 2018
As the world races ahead, purely ?data-driven ?approaches will ?become less ?attractive. Instead, ?we need to start ?gaining a deeper ?understanding of how to bridge the great ?divide which ?separates the artificial and the natural.
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Oct 31, 2018
By demonstrating on Jeopardy! that a machine could understand and analyze many fields of human knowledge and answer questions faster and more accurately than the reigning human experts, Watson's victory created an instant global brand.
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Oct 31, 2018
New solutions are emerging that help connect searchers with content, but established principles also need to ?be followed. ?In the past, users might go to a company's home page and look for information, but now, they are asking questions like what time a store in a particular location is open.' Ideally, onsite search should be integrated with enterprise systems that also help pro?vide as complete a picture of the user as possible.
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Oct 31, 2018
The award recipient provides innovative technology that breaks through the hype to help customers gain insights, collaborate, and compete in a mobile and global business environment.
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Oct 31, 2018
To be considered for the Reality Award, the knowledge management program must be in place for at least one year, receive support from senior management, and have defined metrics to evaluate the initiative and its impact on organizational goals.
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Oct 31, 2018
Manufacturing's metamorphosis is related to the constant generation of commerce-related big data in general. And, it may very well serve as a harbinger of the evolution of business itself in days to come.
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Oct 31, 2018
Regardless of the variations, the fundamental message is clear: Collaboration is a growth industry. Most solutions offer enterprise-grade features that allow even the largest enterprises to share information securely within and outside of the organization.
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Oct 31, 2018
If knowledge is a tool intended to enable us to make decisions that are more likely to protect us and advance our shared interests, then it is clear that knowledge can fail us. Each domain has at least informal rules about what counts as evidence.
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Oct 31, 2018
If a KM program historically has not played well with others, now is a good time to change the approach. And even if there are already strong collaborative relationships, strengthening those ties?and forging new ones with less obvious partners?can help prepare for the people, process, and technology changes taking shape as part of digital transformation.
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Oct 30, 2018
Calabrio ONE includes a variety of updates to allow users to provide a single view of the customer for an improved experience
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Oct 29, 2018
Pramata's platform simplifies and speeds the deployment of a broad range of revenue leakage solutions needed to help billing and finance teams
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Oct 29, 2018
Helps create narratives that draw on authentic corporate and brand heritage
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Oct 29, 2018
Apex Oil Company combines enterprise service management solution Cherwell with M-Files for enhanced document management
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Oct 29, 2018
SmartCRM helps recruiters find the best candidate
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Oct 26, 2018
The Unifi Data Catalog and Unifi Data Platform Version 3.0 offers a suite of self-service data tools that are inclusive of data preparation alongside data catalog
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Oct 26, 2018
Optimus Ecosystem has built in big data capability and powers its own event data lake, which has the capability to manage and store infinitely scalable volumes of event data
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Oct 25, 2018
The integration of Qfiniti with Amazon Connect signals a new standard in cloud-based customer support and workforce optimization and enables all organizations using Amazon Connect to deliver world-class customer support
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Oct 25, 2018
Enhances scalability, speed to insight, and integration with existing agent desktops and workflows
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Oct 25, 2018
The RedPoint Customer Engagement Hub allows organizations to better recognize customers through enhanced capabilities
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Oct 24, 2018
Across industries, from media and manufacturing to oil exploration and law, businesses have requirements that librarians are best suited to meet. Organizations want employees, authorized third parties and clients to easily access corporate assets (e.g., media, documents, designs, graphics, etc.) through a DAM system. Making that happen requires knowing how to sort and classify content, create, manage and govern metadata and construct workflows.
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Oct 23, 2018
Introduces new way to interact with data through natural language
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Oct 23, 2018
Introduces new way to interact with data through natural language
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Oct 23, 2018
Accelerates the adoption, value, and use of social listening data
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Oct 23, 2018
Oracle CX Unity enables view into customer interactions across channels and applications
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Oct 23, 2018
Hugo translates customer insights into work for other teams, improving team alignment and velocity
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Oct 22, 2018
California recently passed the California Consumer Privacy Act of 2018, a new privacy law that will give individuals more control over the information that businesses collect about them and impose new penalties on companies that fail to comply.
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Oct 22, 2018
Digital technology platform enables business transformation
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Oct 19, 2018
get2Clouds secures intellectual property and offers protected messaging
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Oct 16, 2018
Both products bring the IT Help Desk directly to the employee to offer a much simpler and more efficient support experience.
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Oct 16, 2018
FileWave v13 allows users to leverage Apple enhancements
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Oct 15, 2018
Offers vector-based concept matching and better scalability, performance, and data governance
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Oct 15, 2018
Rapid7 will use NewVoiceMedia firm to enable more personalized customer experience
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Oct 15, 2018
Company rebrands to reflect its forward-thinking mission, services, and technology offerings
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Oct 12, 2018
This KMWorld webcast explores a variety of breakthroughs in Knowledge Management
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Oct 11, 2018
As organizations increase their embrace of digital transformation, there is a greater appreciation for the value of content automation to deliver information quickly and effectively to both customers and employees, according to new research by Information Today, Inc. and Quark Software, Inc.
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Oct 11, 2018
As organizations increase their embrace of digital transformation, there is a greater appreciation for the value of content automation to deliver information quickly and effectively to both customers and employees, according to new research by Information Today, Inc. and Quark Software, Inc.
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Oct 11, 2018
The InSight SaaS content services platform unlocks value from data to drive revenue and better decision making
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Oct 10, 2018
These two new tools will support marketing teams
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Oct 10, 2018
Combines CallMiner contact center engagement analytics with Medallia's solicited feedback data
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Oct 08, 2018
OnBase will act as the content services platform, helping to eliminate data silos
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Oct 08, 2018
Intelligent automation extends to every aspect of the Tangoe Atlas Platform and their managed services including touch-free processing of invoices, integration, reporting and analytics, and optimization
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Oct 05, 2018
Kendo UI now meets all 17 criteria including mobile accessibility, help for individuals with low vision as well as cognitive and learning disabilities
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Oct 05, 2018
The SDL Multilingual eDiscovery solution will allow legal professionals to translate any document, anywhere
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Oct 03, 2018
Wrike Integrate allows users to automate complex workflows at scale across people and teams
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Oct 02, 2018
InterStystems IRIS for Health extends the power of the data platform with healthcare-specific capabilities necessary to build today's real-time connected care solutions
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Oct 02, 2018
Adobe Acrobat Document Cloud will centralize how people connect and use PDFs
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Oct 01, 2018
The Health Catalyst DOS transforms raw data from virtually any data source into deep data?data that is meaningful, actionable, and provides actual business value
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Oct 01, 2018
SearchStax Cloud Solr allows support for Solr in the Google Cloud Platform
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Oct 01, 2018
Brightspot 4.0 offer users with a variety elements to customize content
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Oct 01, 2018
The acquisition will allow Slack to further unify chat, email, and boost search
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