NEWS: KM WORLD ARTICLES
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KM World Articles
Sep 22, 2020

Law firm picks iManage Cloud
Given the complicated nature of the estate planning documents that Sub Rosa Law creates for its clients, strong versioning capabilities are essential

KM World Articles
Sep 22, 2020

Sub Rosa Law picks iManage Cloud
Given the complicated nature of the estate planning documents that the law firm creates for its clients, strong versioning capabilities are essential

KM World Articles
Sep 17, 2020

Synoptek to collaborate with NPWR Group to expand Salesforce connectivity
Leading managed service provider and global systems integrator announces partnership with npwr to extend its ability to plan, migrate, implement and support Salesforce

KM World Articles
Sep 16, 2020

Fluent partners with AWS to launch marketing platform
The AWS partnership and accompanying product enhancements will support the company's plans for international expansion and help drive continued growth for key trading partners

KM World Articles
Sep 16, 2020

Managed services and governance requirements in a new virtual reality
Expect managed digital workspace services to grow into an in-demand offering, as more companies embrace remote work both during and after the current global pandemic

KM World Articles
Sep 16, 2020

Enview launches 3D AI as a web application solution
Application empowers users with expert visualization and analysis of LiDAR

KM World Articles
Sep 16, 2020

Identifying new risks to ensure business continuity amid a pandemic
As the key source of information for an organization, knowledge managers must leverage and distribute new information using learning techniques that are most appropriate for the organization's varying audiences

KM World Articles
Sep 16, 2020

Kofax accelerates automation initiatives with latest upgrades
The new release focuses on reducing the time-to-value and improving the user experience by streamlining the development and deployment solutions

KM World Articles
Sep 15, 2020

Cuddle joins Nielsen Connect Partner Network to transform how retail and CPG customers consume market data
The new partnership combines the power of Cuddle's analytics platform with Nielsen insights

KM World Articles
Sep 15, 2020

Symphonic Source supercharges Cloudingo with the ability to restore merged records in Salesforce
Cloudingo, releases first-to-market feature enabling the restoration of merged records in Salesforce CRM

KM World Articles
Sep 15, 2020

Kodak Alaris adds ?edge capture? enhancements to INfuse
The updates are designed to drive further adoption of ?edge capture,' which involves scanning at the edge of a business process where documents enter an organization

KM World Articles
Sep 15, 2020

Observe.AI?raises $54 million in series B funding round to expand contact center AI solution
Observe.AI helps customers transform their contact centers by delivering AI-powered customer experiences?

KM World Articles
Sep 15, 2020

Kryon Process Discovery adds real-time visibility
Designed for scaling Robotic Process Automation programs in enterprise environments, Kryon Process Discovery provides unmatched visibility into processes

KM World Articles
Sep 14, 2020

Relativity creates next generation user interface
The powerful interface delivers an intuitive experience backed by RelativityOne's robust capabilities??

KM World Articles
Sep 14, 2020

Relativity creates next-generation user interface
The powerful interface delivers an intuitive experience backed by RelativityOne's robust capabilities

KM World Articles
Sep 14, 2020

eGain achieves FedRamp ?In Process? status
FedRamp is a government-wide program that enables government agencies to rapidly leverage mission-enabling, secure, and cost-effective cloud-based solutions

KM World Articles
Sep 14, 2020

eGain achieves FedRamp 'in process' status
FedRamp is a government-wide program that enables government agencies to rapidly leverage mission-enabling, secure, and cost-effective cloud-based solutions

KM World Articles
Sep 14, 2020

ResultsCX rebrands its AI-powered customer assistant software solutions
Resolution-centered CX technologies combine agent support, self-service, agent AI & bots software

KM World Articles
Sep 11, 2020

MEGA accelerates business transformation with HOPEX IT Business Management
This new solution provides business architecture capability, application portfolio management, technology risk management, and a data glossary all in one solution

KM World Articles
Sep 11, 2020

Cognitive Computing and AI change the way knowledge management is done
This KMWorld webinar explores how cognitive computing can support KM

KM World Articles
Sep 10, 2020

The Trustworthy Accountability Group launches certification program to strengthen digital advertising
More than 110 Major Companies Certified at Launch, Including Amazon, Facebook, Google, GroupM, Havas, Kroger, Omnicom Media Group, Twitter, Walmart

KM World Articles
Sep 09, 2020

Hyland to acquire Alfresco
Alfresco brings significant geographic and industry experience to Hyland

KM World Articles
Sep 09, 2020

RelativityOne is now available in Switzerland
Complete Discovery Source (CDS) and Deloitte are key partners providing RelativityOne to customers in Switzerland

KM World Articles
Sep 09, 2020

Best practices for becoming a self-service business?
Businesses that resist a self-service workflow are limiting their growth and closing themselves off to new markets and customers

KM World Articles
Sep 09, 2020

Crawford Technologies and Nuxeo partner to provide document management solution
New integration allows organizations to store all document-based information, regardless of format, in one easy-to-access repository for a complete view of the customer

KM World Articles
Sep 08, 2020

Ncontracts acquires Banc Intranets to boost risk management solutions
A leader in integrated risk management solutions adds key capabilities for financial institution boards and employees to access information and mitigate risks

KM World Articles
Sep 08, 2020

Nuxeo releases Salesforce Connector for content management
New innovation provides even tighter integration with Salesforce, enabling fast, easy and secure access to Nuxeo's content services from within the Lightning interface

KM World Articles
Sep 08, 2020

Athennian emerges from stealth, receives $8 million in latest funding round
Athennian's software is used by legal departments and professional services firms to automate subsidiary and entity management

KM World Articles
Sep 04, 2020

Boosting Organizational Efficiencies with Insight Engines


KM World Articles
Sep 04, 2020

Ensuring Optimal Information Governance with Digital Transformation


KM World Articles
Sep 04, 2020

Discover Deep Connections with a Holistic, Future-Proofed Knowledge Graphs


KM World Articles
Sep 04, 2020

Disruptive innovation: No better time


KM World Articles
Sep 04, 2020

Perspective on knowledge: Data is never just data
As with all tools, data has uses because of complex contexts that include other objects, physics, social norms, social institutions, and human intentions.

KM World Articles
Sep 04, 2020

Illuminating Your Customer Experience Path with Knowledge Management Solutions


KM World Articles
Sep 04, 2020

KMWorld Trend-Setting Products of 2020
Each year KMWorld compiles a list of Trend-Setting Products. These offerings push the limits of what is possible with knowledge management. Some are mature and have evolved over many years by adding new features and capabilities, while others are newer entrants in the KM market. But whether time-tested or cutting-edge, the common theme through all is the potential value they offer to organizations by transforming information into insight.

KM World Articles
Sep 04, 2020

Sinequa TSP article


KM World Articles
Sep 04, 2020

Sinequa: Sinequa Insight Platform


KM World Articles
Sep 04, 2020

Streamlining Global Enterprise Use Cases with Intelligent Content Platforms


KM World Articles
Sep 04, 2020

Text analytics reaches new territory
If you only want to sort through documents and classify them, text analytics may not be necessary, but if you are interested in understanding the meaning of the text for purposes such as concept extraction, then text analytics provides the best approach.

KM World Articles
Sep 04, 2020

The secret of the cloud: Remote collaboration, elasticity, and the e-discovery paradigm
E-discovery is a microcosm of data management's macrocosm. Winning in the cloud with the former illustrates how to do so with the latter.

KM World Articles
Sep 04, 2020

The twisted case of facial recognition
Machine translation continues to make strides forward. Facial recognition, on the other hand, has entered the twilight zone.

KM World Articles
Sep 04, 2020

Uncover New Insights with Collective Intelligence


KM World Articles
Sep 04, 2020

Understanding conversational technology through the evolution of communication


KM World Articles
Sep 04, 2020

Utilizing?Indispensable Taxonomies to Streamline Metadata Creation


KM World Articles
Sep 04, 2020

Arria for Excel adds NLG to Microsoft Excel
New integration turns Excel data into instant contextual narratives reducing the time it takes to identify and communicate key insights for speed to decision-making

KM World Articles
Sep 04, 2020

TELUS launches International Digital Solutions on the heels of integrating with Xavient Digital
TELUS International completes buy-out of Xavient Digital and launches homegrown intelligent bot platform

KM World Articles
Sep 04, 2020

MEGA International makes enhancements to HOPEX
MEGA's latest release of HOPEX supports project alignment from strategy to execution in a seamless, collaborative manner.

KM World Articles
Sep 03, 2020

ProPay Software releases cloud-based HR management solution
With a focus to enhance user experience with business management tools, ProPaySoft aims to make business activities such as payroll and employee tracking secure and accurate

KM World Articles
Sep 03, 2020

M-Files and Iron Mountain extend partnership to the Asian market
Intelligent information management platform accelerates enterprise digital transformation and remote workforce enablement

KM World Articles
Sep 03, 2020

Algolia integration with Salesforce powers search and discovery capabilities for commerce
Collaboration powers rich, engaging omnichannel and digital experiences

KM World Articles
Sep 02, 2020

Quest Software acquires Binary Tree, expands support for Microsoft Office/365
This move offers organizations seeking best-in-breed technologies and unmatched support, a go-to solutions provider for migrating, managing, and securing their Microsoft environments

KM World Articles
Sep 02, 2020

How AI will help to shape the new normal
To achieve its potential, there is no escaping the fact that AI must have accurate, clean, and managed data

KM World Articles
Sep 02, 2020

Chorus.ai offers analytics for customer interactions
Conversation Intelligence leaders' new analytics experience delivers unmatched insights into revenue key performance indicators

KM World Articles
Sep 02, 2020

Ripcord and Fuji Xerox create joint venture to accelerate digital transformation
Focused on Japan and APAC, aim with the joint venture is to reach sales of $300 million-plus by the mid-2020s

KM World Articles
Sep 01, 2020

How to Measure Engagement Based on a Range of Behaviors (Video)
Community Roundtable's Rachel Happe identifies four categories of behaviors organizations should consider when measuring engagement with their KM initiatives in this clip from her presentation at KMWorld 2019.

KM World Articles
Sep 01, 2020

Nintex offers online courses for customer success
Valuable training, certification and coaching programs accelerate the transformation of inefficient processes with the Nintex Process Platform

KM World Articles
Sep 01, 2020

Kodak Alaris and IDT help DMVs achieve Real ID compliance ?
New INfuse/CAPSYS Solution offers cost savings, simplified deployment,and improved end-user experience?

KM World Articles
Sep 01, 2020

The Library Corporation taps Oracle Cloud Infrastructure
Moving from a co-location model to Oracle Cloud will allow TLC to apply more resources to improving library management and services

KM World Articles
Sep 01, 2020

Zignal Labs selects Lexalytics
Media intelligence company chooses Lexalytics to provide AI-based NLP

KM World Articles
Aug 28, 2020

Knowledge graphs can aid successful KM strategies
This latest KMWorld webinar focuses on how knowledge graphs can transform KM

KM World Articles
Aug 27, 2020

RWS Holdings to merge with SDL
Combined company will be a global provider of language services and technology

KM World Articles
Aug 27, 2020

West Monroe releases suite of assets to address today?s business challenges
Growing set of proprietary consulting assets merges the firm's business, industry, and technology expertise to power integrated offerings

KM World Articles
Aug 27, 2020

ZL Technologies adds governance and compliance policies for Microsoft Teams
Management of employee-created data becomes priority as workforces go remote and use of collaboration platforms increases

KM World Articles
Aug 26, 2020

Zendesk debuts real-time analytics solution
Advanced capabilities in Explore Enterprise will allow businesses to use customer service data to inform decisions

KM World Articles
Aug 26, 2020

reevert creates tools to strengthen network security for remote workers
reevert introduces advanced tools to enhance network security and efficiency for remote workforces

KM World Articles
Aug 25, 2020

The call center of the future: WFH is here to stay
Companies that take advantage of the real benefits associated with remote teams will be better able to compete in the future

KM World Articles
Aug 25, 2020

State Electric Supply Co. chooses Progress
Electrical products distributor leverages Progress Sitefinity to launch ecommerce website

KM World Articles
Aug 25, 2020

SailPoint Predictive Identity integrates with Microsoft Teams, Jira, and Epic
?Secures access to collaboration and essential COVID-19 technologies

KM World Articles
Aug 25, 2020

2020 KMWorld Promise and Reality Awards: Submit your nomination now
The 2020 KMWorld Awards are designed to celebrate the success stories of knowledge management

KM World Articles
Aug 25, 2020

PDFTron acquires ActivePDF
Acquisition advances PDFTron's position as a document technology platform powering digital transformation

KM World Articles
Aug 24, 2020

NetDocuments launches new 'work inspired' solutions
Series of solutions is supported by a collaborative task management system and a document preview and collaboration engine

KM World Articles
Aug 21, 2020

Hyland snaps up RPA software provider Another Monday
Acquisition complements Hyland's product portfolio of automation and integration tools

KM World Articles
Aug 20, 2020

Cleo Integration Cloud Cockpit provides end-to-end visibility across the extended supply chain
Cleo Integration Cloud Cockpit shields integration complexity from operational and business teams by exposing mission-critical business process integrations

KM World Articles
Aug 20, 2020

SupportLogic raises $12 million to extend its Intelligent Support platform
SupportLogic uses artificial intelligence to extract signals and provide prescriptive recommendations that elevate an organization's support service

KM World Articles
Aug 19, 2020

Kofax Power PDF 4 empowers remote workers with digital document tools
Provides expanded accessibility to support highly distributed mobile workforces

KM World Articles
Aug 19, 2020

Datadobi partners with Melillo Consulting to assist healthcare data management
Datadobi and Melillo Consulting will reduce successful project completion time from years to just months

KM World Articles
Aug 19, 2020

Zyter CMS Interoperability solution helps healthcare providers meet compliance standards
Enables compliance with U.S. interoperability and patient access regulations

KM World Articles
Aug 18, 2020

How to Improve Knowledge Flow with Discussion Boards (Video)
Nielsen director, business enablement, Susan Ostreicher explains how Nielsen has created active and archived knowledge flow within the organization using discussion forums in this clip from KMWorld 2019.

KM World Articles
Aug 18, 2020

InteliSecure releases security tool for Microsoft 365
Organizations of all sizes that use Microsoft 365 can now integrate their disparate security tools under one service platform in a comprehensive data protection program

KM World Articles
Aug 18, 2020

Agiloft?secures $45 million growth equity investment
Agiloft provides a no-code platform that drives configurability and automates complex enterprise workflows

KM World Articles
Aug 18, 2020

Assembl launches beta for a blockchain-based timestamping service for scientists
Assembl's decentralized software enables global, cross-border research collaboration in the scientific community, reduces risk of research theft

KM World Articles
Aug 18, 2020

New version of Thomson Reuters HighQ improves project management
Adds integration with Contract Express, AI-driven contract analysis, and data visualization

KM World Articles
Aug 18, 2020

Dutch Ridge Consulting Group creates case management solution for remote workers
SABR improves each phase of the case management process by highlighting issues requiring immediate attention and empowering staff with the tools to effectively address them

KM World Articles
Aug 18, 2020

Amazon Web Services announces AWS Contact Center Intelligence solutions
AWS CCI solutions let organizations leverage machine learning functionality such as text-to-speech, translation, enterprise search, chatbots, business intelligence, and language comprehension

KM World Articles
Aug 18, 2020

AWS announces Contact Center Intelligence solutions
AWS CCI solutions let organizations leverage machine learning functionality such as text-to-speech, translation, enterprise search, chatbots, business intelligence, and language comprehension in their current contact center environments

KM World Articles
Aug 18, 2020

Merck KGaA selects Cambridge Semantics
Leading science and technology company is establishing an enterprise data fabric to support multiple data management initiatives

KM World Articles
Aug 18, 2020

Smarter content connections: The key to digital business process innovation
To transform everyday business processes and create new employee/customer/supplier experiences, organizations first need to be able to link related content intuitively?and that requires unfettered inter-systems integration, an open approach to data exchange, and targeted use of AI

KM World Articles
Aug 14, 2020

Shared Results offers Tech-Talk to libraries to patch technology deficits due to remote work
The tool helps people stay up-to-date in using technology and become better communicators in the workplace

KM World Articles
Aug 14, 2020

What on Earth is a CDP?
A generic CDP solution, promising end-to-end capability is going to leave you dissatisfied in the end

KM World Articles
Aug 13, 2020

BillingPlatform releases solution to better manage debt management and collection processes
Easy-to-use software allows customers to track and automate collections activities, optimizing productivity, and minimizing revenue leakage

KM World Articles
Aug 13, 2020

BillingPlatform releases solution for debt management and collection processes
Easy-to-use software allows customers to track and automate collections activities, optimizing productivity, and minimizing revenue leakage

KM World Articles
Aug 13, 2020

Gong raises $200 million in latest funding round to continue growth
Revenue intelligence platform has grown 2.5x in 2020, enabling companies to sell in the remote work era

KM World Articles
Aug 12, 2020

Alteryx and UiPath partner to simplify end-to-end automation of business processes
The companies have also introduced integration via the?Alteryx Activity Pack, allowing users to easily trigger Alteryx workflows within UiPath Studio, and the?UiPath Activity Pack

KM World Articles
Aug 12, 2020

Zyter releases COVID-19 Suite to ensure employee safety
Four integrated or stand-alone tools help organizations keep personnel safe during covid-19 pandemic

KM World Articles
Aug 12, 2020

DocStar Enterprise Content Management now connects to ArcGIS
New ArcGIS connector enables users to access maps, data, and documents on the cloud anywhere, anytime

KM World Articles
Aug 11, 2020

LiveIntent collaborates with FullContact to provide persistent ID recognition
Empowering publishers, brands, and technology providers with real-time person-level marketing capabilities, without relying on third-party cookies

KM World Articles
Aug 11, 2020

atSpoke launches Integrations Command Center
Modernizes the workplace service desk and includes Okta integration

KM World Articles
Aug 11, 2020

New Ivanti enhancements improve service desk outcomes
New biometric authentication, integrated self-service chat, new asset discovery and automation bots, deliver better employee experiences and outcomes

KM World Articles
Aug 11, 2020

Metacake announces ecommerce tools for DTC companies struggling during COVID-19
Ecommerce Growth Plan aims to help businesses with their ecommerce strategies

KM World Articles
Aug 11, 2020

Leading ERP software provider chooses Creatio
Aledger is aligning its marketing, sales, and account management processes

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