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Oct 15, 2021
Microsoft, Oracle NetSuite, Infor, Acumatica, and Brightpearl partner with Shopify to help high-volume merchants connect ERP systems with commerce capabilities
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Oct 15, 2021
Funds will accelerate the innovation of AI-driven solutions to manage data governance, security; capture behavioral insights for human-centric workplaces????
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Oct 14, 2021
New innovations highlights Discuss.io's commitment to being an open platform built to amplify voices and accelerate insights and outcomes
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Oct 14, 2021
?New integration, analytics, and alerting functionality fuels data-driven coaching conversations and improves sales performance
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Oct 13, 2021
Partners join forces to enable desktops-as-a-service in simple, secure way, empowering productive work from anywhere
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Oct 13, 2021
Next gen cloud automation platform from Nintex features accelerate the digital transformation of public and private sector organizations????
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Oct 13, 2021
Company also adds Slack connector for efficient data ingestion and analysis during discovery
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Oct 12, 2021
Powerful content collaboration platform enriches Open-Source enterprise storage platform
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Oct 12, 2021
New solution powers CX for the digital and privacy-first era
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Oct 11, 2021
Third-party data is collected on a user but does not require a direct relationship to that user
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Oct 11, 2021
Alliance extends the power of the CrowdStrike Falcon platform to robotic process automation, providing unparalleled capabilities to enhance protection and speed of response
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Oct 08, 2021
With a comprehensive set of digital and CCaaS assets, NICE CXone creates frictionless, end-to-end experiences from the digital doorstep across the entire customer journey
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Oct 08, 2021
Engaged and satisfied CX employees are the key to customer loyalty?
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Oct 08, 2021
In addition to the 4 days of conference sessions, KMWorld Connect 2021 will also present 2 full days of workshops
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Oct 08, 2021
Built on Kore.ai's enterprise-grade no-code platform, SmartAssist accurately responds to sophisticated conversations across voice or digital channels to quickly resolve customer issues
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Oct 06, 2021
This solution demonstrates that businesses are continuing to rely on agile, dynamic AI now more than ever
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Oct 06, 2021
Blue Prism integrates ABBYY Timeline within Blue Prism Capture to offer complete process and task discovery as a standard capability
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Oct 05, 2021
Innovative new UCaaS platform powers sales teams with compliant SMS text messaging, call triggering, asset delivery, activity tracking, and more
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Oct 05, 2021
The solution gives users the ability to send instant alerts and SMS notifications to customers and employees to alert them of shipment status, completed repairs, rental status, and other time sensitive alerts
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Oct 04, 2021
ProSearch Text IQ Connector reduces time and costs incurred in review for responsiveness, privilege, and privacy
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Oct 04, 2021
New transportation analytics platform from Geotab ITS helps provide governments the context and insights they need to help make smarter, faster decisions
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Oct 04, 2021
Brings the benefits of LexisNexis directly into NetDocuments
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Oct 01, 2021
In part 2 of this interview, Schmidt outlines the approach that metaphacts takes with customers to help make knowledge democratization a reality and explains the role that knowledge graphs play in the process.
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Oct 01, 2021
Today, organizations need to make information accessible to all their users, not just a select few. But getting information to the people in an organization who need it, when they need it, continues to be a widespread challenge. In a recent KMWorld Drill Down Video Interview, Sebastian Schmidt, CEO of metaphacts, explained how to help knowledge workers gain direct access to actionable data for faster, more informed decision making.
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Oct 01, 2021
In part 2 of this interview, Schmidt outlines the approach that metaphacts takes with customers to help make knowledge democratization a reality and explains the role that knowledge graphs play in the process.
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Oct 01, 2021
The platform is all-in-one solution that helps busy professionals automate cumbersome admin tasks
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Oct 01, 2021
Contact centers have used workforce management tools for some time, but today's solutions use AI and machine learning to facilitate an agile work environment
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Oct 01, 2021
Carahsoft now offers ABBYY's full suite of process intelligence and content transformation products?
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Oct 01, 2021
U.S. government agencies and their affiliates safely and securely accelerate digital transformation and eliminate paper-based and manual processes with Nintex's next generation automation platform
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Oct 01, 2021
Today, organizations need to make information accessible to all their users, not just a select few. But getting information to the people in an organization who need it, when they need it, continues to be a widespread challenge. In a recent KMWorld Drill Down Video Interview, Sebastian Schmidt, CEO of metaphacts, explained how to help knowledge workers gain direct access to actionable data for faster, more informed decision making.
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Sep 30, 2021
Terminus CDP is purpose-built for B2B marketing, providing accurate and trusted buying committee data so customers can connect directly with key decision makers at target accounts
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Sep 30, 2021
Automate, analyze, and apply previously unreachable unstructured data into mission critical enterprise workflows
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Sep 30, 2021
New digital self-service solutions lower carrier cost to serve by 40%, achieve 0% NIGO, 2x sales efficiency, and increase CSAT by 30%
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Sep 29, 2021
The joint solution from KX and Telit brings advanced AI models to manufacturers, enhancing operational performance and production data and providing a deeper understanding of the manufacturing process, regardless of machine type or format of data
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Sep 29, 2021
Learn how AI can unlock years of enterprise core data to gain better insights
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Sep 29, 2021
The designation makes sure healthcare providers can ensure the security of patient data
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Sep 28, 2021
Learn about the technologies and best practices underpinning the new world of document management in this KM webinar
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Sep 28, 2021
The integration enables easy and secure sending, receiving, and tracking of electronic signatures without ever leaving NetDocuments
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Sep 27, 2021
Sales enablement technology leader expands patent portfolio, delivering unique solutions to optimize the performance of distributed teams
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Sep 27, 2021
New machine learning powered capability in Amazon QuickSight lets anyone type questions about their business data in natural language and receive accurate answers with relevant visualizations in seconds
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Sep 27, 2021
This KMWorld webinar focuses on process automation
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Sep 23, 2021
TeamTap fosters a culture of innovation by empowering teams for creative problem-solving
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Sep 23, 2021
International law firm uses FileTrail GPS to manage physical records and retention policies
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Sep 23, 2021
Nitro is expanding its digital-first workforce to more effectively cover global time zones
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Sep 23, 2021
LinkInSMS addresses the SMS character and formatting limitations that impair business workflow processes
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Sep 23, 2021
Helps organizations optimize cloud investments
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Sep 22, 2021
The collaboration enables DataBank to leverage intelligent document classification and data extraction tools in the cloud to help drive Automation, efficiencies, and better service for customers
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Sep 22, 2021
The collaboration enables DataBank to leverage intelligent document classification and data extraction tools in the cloud to help drive automation, efficiencies, and better service for customers
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Sep 22, 2021
The funds will be used to accelerate growth and launch new product features and integrations?
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Sep 22, 2021
ROI Calculator and Financial Impact Analytics enable prospects and customers to measure success of employee experience initiatives
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Sep 21, 2021
New offerings empower convenience retailers and fuel marketers to overcome critical industry challenges
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Sep 21, 2021
The native integration adds Act-On's powerful marketing automation solution to Zendesk's industry-leading sales CRM offering
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Sep 17, 2021
People want to have conversations with people, even when they're actually communicating with a machine
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Sep 17, 2021
?This combination expands and deepens Serviceaide's capabilities as a leading provider of modern enterprise-ready service and support solutions?
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Sep 17, 2021
Hybrid-cloud data management provider expands access to Panzura global services with new customer support options and other essential services
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Sep 16, 2021
As HelioNext grows its business process and digital offerings, the name change represents a new dawn, according to the vendor
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Sep 16, 2021
Name change reflects commitment to its BPM and IT staffing businesses
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Sep 16, 2021
Modern, intuitive interface empowers non-technical teams in sales, marketing, finance, and HR to quickly and easily develop integrations and automations
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Sep 16, 2021
The MSPCV examination is a rigorous certification process that benchmarks and verifies the quality of the company providing cloud and/or managed services
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Sep 14, 2021
New EcoTank Cartridge-Free Supertank printers deliver convenient and worry-free printing experiences
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Sep 13, 2021
Everlaw's cloud-native e-discovery platform adds an extra layer of security to safeguard sensitive information
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Sep 13, 2021
Revolutionizing contract management through human-assisted AI
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Sep 10, 2021
End users want answers that are relevant, like Google; they want answers that are insight-driven like Amazon's recommendation engine, on-demand like Spotify's personal playlist, and, of course, convenient like Apple's Siri.
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Sep 10, 2021
The product is designed to reduce millions of kilograms in CO2 emissions, reduce up to 25% in costs, and tackle staffing challenges by first-time right on-site jobs and remote assistance
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Sep 09, 2021
Turbocharged low-code ecosystem features curated Mendix Industry Clouds with thought leadership, community, and solutions that serve manufacturing industries, finance, retail, and public sector organizations
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Sep 09, 2021
Widen cloud-based DAM and PIM software enables brands to manage marketing workflows
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Sep 09, 2021
Metazoa Snapshot now includes a powerful visualization and analysis tool that gives Salesforce customers insights into their metadata asset connections
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Sep 09, 2021
This combination of technologies offers flexibility to organizations that require private, public, or hybrid cloud text analytics infrastructures
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Sep 09, 2021
User expectations of enterprise search are higher than ever. Recently, Kamran Khan, former president and CEO of Search Technologies (which was acquired by Accenture in 2017)?and now president and CEO of Pureinsights?spoke with KMWorld about what has changed in search over the last 2 decades, what Pureinsights uniquely brings to search, and how new approaches can make search work like Google at the enterprise level.
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Sep 09, 2021
Corporativo GES can see where it can improve operations down to the individual franchise location
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Sep 09, 2021
These five stages can help define priorities and smart steps for long-term business impact?
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Sep 08, 2021
With Pryon, companies can reach their KM goals in every department by enabling better customer experiences, greater employee productivity, and more efficient operations.
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Sep 08, 2021
Access Innovations is taking on cutting edge projects with our clients and partners to forward the implementation of thesauri, taxonomies, and ontologies, supporting better search, discovery, and retrieval of information.
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Sep 08, 2021
By being able to readily access the data that matters?and disregard the data that doesn't ?enterprises reduce risk, augment processes, and reach a whole new level of performance.
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Sep 08, 2021
Thanks to Bloomfire's deep indexing capabilities, all content becomes searchable?even the words spoken in video and audio files.
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Sep 08, 2021
Efficiency has been a big motivator for the use of RPA; in customer support applications, a goal has been to use bots to help agents reduce handle time for customer calls.
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Sep 08, 2021
The new, all-digital workforce will be made from a combination of AI, machine learning, computer vision, naturallanguage understanding, robotics, and more.
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Sep 08, 2021
The rich functional and contextual integration of multi-modal, predictive modeling and artificial intelligence is what distinguishes AllegroGraph as a modern, scalable, enterprise knowledge platform.
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Sep 08, 2021
With the ABBYY Marketplace filled with skills for any document type, Vantage puts the power of advanced intelligent document processing technology into the hands of more people with a "skill for that."
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Sep 08, 2021
To help showcase advanced products and services, each year KMWorld magazine looks for offerings that are designed to help organizations derive greater benefit from their information, share knowledge efficiently, make better decisions, enable compliance, effectively support employees, and communicate seamlessly with customers.
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Sep 08, 2021
Smart companies, leaders, and CEOs are now mapping out the "upgrade" they'll need to remain competitive and keep their employees happy and productive in the next normal.Without exception, these considerations have to involve ways to maintain a seamless flow of information between autonomous teams in hybrid-remote work arrangements?which includes minimizing the time employees waste searching for relevant information.
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Sep 08, 2021
Shorten your development cycles and unleash the power of Accusoft's proprietary code to improve productivity, provide actionable data, and deliver results that matter.
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Sep 08, 2021
Providing relevant, connected, and actionable web-like search experiences for your website visitors, customers on your portal, and employees.
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Sep 08, 2021
It may well be stating the obvious but we will not be returning to the old ways of working, even though some of us, myself included (as it turns out, I am in the minority), would like to.
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Sep 08, 2021
In choosing to disclose something about one's personality and interests?even though it's kept literally in thebackground?people are acknowledging that personality and personhood matter to the discussion.
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Sep 08, 2021
At its core, Access Unify helps to improve turnaround times, efficiency, cost savings and productivity.
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Sep 08, 2021
At its core, Access Unify helps to improve turnaround times, efficiency, cost savings and productivity.
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Sep 08, 2021
Content services' contemporary reliance on advanced analytics and cloud connectivity means more than an improved ability to meet its goals?which are increasingly taking the form of process automation.
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Sep 08, 2021
Captivate audiences with memorable live experiences and keep them engaged with on-demand content all in one place to accelerate customer journeys
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Sep 08, 2021
eGain Knowledge Hub fills a gap in digital customer engagement while eliminating chaos from islands of knowledge and customer context
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Sep 08, 2021
Inex One's SaaS platform helps businesses learn and share knowledge
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Sep 07, 2021
This KMWorld webinar explores cognitive search
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Sep 07, 2021
The acquisition will enable Duda to provide enhanced, integrated ecommerce solutions to design agencies, SaaS platforms, and freelance web designers
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Sep 07, 2021
Leading global UX platform launches next gen web recorder for remote website and prototype testing, complete with no-hassle participant onboarding and a draggable, resizable task window
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Sep 07, 2021
The acquisition includes ScopeAI's proprietary technology and integrations, as well as key product and engineering staff
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Sep 03, 2021
Brands such as Nespresso, L'Oreal, Clarins, MetLife, BRP and Hilti among first customers
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Sep 03, 2021
Retailers can now rapidly roll out and centrally manage cloud-native and legacy applications in 1000s of stores to transform consumer digital experiences
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Sep 03, 2021
These virtual agents, alongside skilled human agents, will assist in responding?to inquiries, enable?faster response times?and reporting?of adverse events and scale to?meet patient needs 24/7/365
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Sep 02, 2021
Integrations strengthen prospect and customer relationships through a data-first approach for revenue teams using ZoomInfo and Chorus.ai
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Sep 01, 2021
Online, interactive Marketing Plan Builder includes best practices recommendations, examples, and the ability to export into a presentation format
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