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Jul 06, 2026
At CrafterQ, we believe the future of digital experiences is conversational. AI agents will become a new layer across websites, applications, documentation, and customer experiences, helping people discover information, solve problems, purchase products and make decisions more effectively.
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Jul 06, 2026
Access Innovations combines decades of expertise in knowledge organization, taxonomy development, and metadata creation with advanced AI techniques to help organizations prepare their content for the next generation of intelligent applications.
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Jul 06, 2026
As AI systems evolve from assistants into autonomous collaborators, enterprises will need durable memory, explicit semantics, lineage, governance, and explainability. AllegroGraph and GraphTalker provide the semantic control plane where Knowledge Graphs become Context Graphs for trusted Agentic AI.
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Jul 06, 2026
As organisations accelerate the adoption of tools such as Microsoft Copilot and AI agents, a consistent?challenge is emerging: AI outputs are only as trustworthy?as the knowledge they are built on. In many organisations, content is fragmented, inconsistent, and lacking the structure and context required to generate reliable answers. Altuent addresses this by focusing on the foundations of knowledge.
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Jul 06, 2026
CCC is committed to making copyright work, while supporting technological advancement.
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Jul 06, 2026
Enterprises choose the eGain AI Knowledge Hub?available as a full-stack solution that can be configured in days or assembled to spec using APIs, SDKs, and MCPs on the eGain Composer platform to ensure a governed, compliant content foundation.
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Jul 06, 2026
Thought leadership and the proven methodologies and expertise within are what makes us successful in collaborating with our clients at every stage of an AI program, from initial strategy and business case development to design, piloting, and enterprise AI builds.
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Jul 06, 2026
For knowledge management teams, we address one of the most pressing challenges in the enterprise today: making organizational knowledge reliably findable, trusted, and governed at scale.
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Jul 06, 2026
By combining deeply governed generative AI with agent-driven execution, KMS Lighthouse enables organizations to move beyond passive knowledge access toward intelligent, outcome-driven knowledge operations.
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Jul 06, 2026
Lexsoft T3 now plays a critical role in supporting?the current wave of AI-led transformation of working practices in the legal sector. The company has evolved T3 from a standalone solution into a key component within the broader orchestrated workflows. KM as a solution is invisible?lawyers can simply trust that they are accessing the best knowledge documents.
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Jul 06, 2026
By unlocking enterprise knowledge sources and integrating with existing AI ecosystems, Mindbreeze transforms organizational data into a secure foundation for models, agents, and intelligent search with document-level security at scale.
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Jul 06, 2026
The Eva? platform powers a growing portfolio of Operational AI solutions, from Collaborative Agentic AI systems for high-stakes knowledge work to AI Virtual Agents, AI Voice Agents, and Digital Humans for customer and employee engagement across voice, vision, gesture, and text.
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Jul 06, 2026
Built on a layered architecture, Shelf delivers agentic experiences across chat, voice, and email, orchestrates how agents reason and act through CortexAI, and scales Super Agents across contact-center and back-office workflows.
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Jul 06, 2026
Purpose-built for complex, high-volume environments, RightAnswers empowers teams to resolve issues up to 4x faster with 49% faster search speed, achieve 80% AI-generated search response accuracy, and scale operations without increasing headcount through a proven combination of KCS-aligned workflows and next-generation capabilities including Gen Answers and RightAnswers X.?
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Jul 06, 2026
While AI holds the promise of radically transforming KM, human oversight takes on intensified responsibilities for ensuring the knowledge provided is accurate, timely, and relevant as well as guarding against violations of privacy and proactively securing sensitive data.Value is the key to adopting any technology, and AI tools are no different. AI-enabled KM provides opportunities for KM to shine and for knowledge managers to prove their value to their organizations.
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Jul 06, 2026
Over time, structured and unstructured data have moved closer together, both in terms of organizational interactions and in terms of the enabling technologies. Merging structured and unstructured data provides a richer knowledgebase and a more solid path to agentic AI, as well as greater accessibility for users. The semantic layer and knowledge graphs have gone a long way to drive this trend.
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Jul 06, 2026
Successful transformation depends on an organization's ability to manage and apply knowledge effectively. Whether the goal is digital transformation, workforce development, operational resilience, or innovation, organizations succeed when they can capture knowledge, embed it into daily work, and sustain it to improve how work gets done.
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Jul 06, 2026
As more ancient texts become digitized and translated, let's go all-in by using human-augmented AI, combining ancient knowledge artifacts with our modern body of research. And let's not just be confined to one or two disciplines. Infinitely large numbers of breakthrough innovations even more impactful than the examples shared are possible.
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Jul 06, 2026
With a semantic layer framework, an organization can actually spot where they lack explicit knowledge and information, or where people are asking questions for which explicit answers don't exist.
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Jul 06, 2026
As untrained coders adopt AI, organizations must balance risk mitigation with fostering innovation. The organizations that succeed will not be those that restrict citizen developers, but those that channel their activity within well-defined guardrails and enforceable governance frameworks. When governance enables innovation rather than reacting to it, enterprises can capture AI's value without exposing themselves to unnecessary risk.
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Jul 06, 2026
Will there every be an actual end to information overload? After all, it's been long-standing complaint and only seems to be intensifying. Relief, in the form of surfacing only relevant information, customizing summarization, aligning curation and automation with business goals, and instating visualization, lies ahead.
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Jul 06, 2026
The real error of the expert system era was not determinism itself?it was incomplete rules. Today's risk is the opposite: We have agents that are too flexible, running on too little accountability, deployed into environments where variation is not a feature but a liability.
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Jul 06, 2026
If you're a knowledge manager, work on creating a culture that discourages knowledge one-upmanship. Make sure that your knowledgebase has answers at every level of experience and knowledge. And, as a leader, embrace chances to ask dumb questions without fear or hesitation. After all, dumbness acknowledged is the most powerful knowledge tool we have.
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Jul 06, 2026
Built to govern AI agent identities, permissions, and behavior before they become a liability
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Jul 02, 2026
A platform that holds the work together, carries context forward, and meets professional standards throughout
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Jul 02, 2026
Agreement to include end-to-end Tricentis Agentic Quality Engineering Platform and new Tricentis AI Workspace
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Jul 01, 2026
Enables businesses to transform existing websites into AI-powered conversational experiences that engage, sell, and support customers
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Jun 30, 2026
Modern printing solution reduces compliance roadblock for government agencies
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Jun 29, 2026
KMWorld recently held a webinar with Aleks Cardwell, director of product marketing at M-Files, who explored why context, not just data, is the true foundation for enterprise AI that actually works.
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Jun 29, 2026
Partnership brings together intelligent orchestration, deep domain expertise, and a true human-in-the-loop model
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Jun 26, 2026
ABBYY empowers organizations with AI-ready data,?improving outcomes from?advanced LLM and agentic-based automation pipelines
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Jun 25, 2026
Intelligent Print Automation turns the File Print workflow into an AI-ready data pipeline
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Jun 24, 2026
KMWorld recently held a webinar with Fluid Topics and Guru who discussed why different knowledge domains require different approaches and solutions
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Jun 24, 2026
Instantly search terabytes across a wide range of online and offline data types
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Jun 23, 2026
New agentic AI guidance delivers on-demand, context-aware support to contact center agents during live customer interactions
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Jun 22, 2026
Continuously detects and remediates threats across the full attack lifecycle
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Jun 19, 2026
Gives employees access to benefits, pay, learning, and time-off management without leaving their daily work hub
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Jun 18, 2026
Firms can execute faster and more autonomously
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Jun 17, 2026
A natively built Salesforce solution that governs the full document lifecycle inside the system of record
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Jun 16, 2026
Entro to add complementary deep secrets discovery and non-human identity scanning
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Jun 15, 2026
Gives organizations the ability to verify workforce identities and deploy passwordless authentication on Google Cloud?
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Jun 12, 2026
New capabilities help IR teams centralize institutional knowledge and work more strategically from a unified platform
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Jun 11, 2026
The New specification complements the Docling open source project
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Jun 10, 2026
The collaboration supports Chevron's Facilities and Operations of the Future initiative and focuses on improving how robotic missions are planned, assessed, and executed within established operational standards using AI agents
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Jun 10, 2026
KMWorld recently held a webinar with Matt Garren at Guru who discussed how pairing AI-assisted maintenance with human oversight creates an AI source of truth
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Jun 09, 2026
New integration connects AI platforms with Templafy's document agents
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Jun 08, 2026
Investment will fund global expansion and the development of AI tools to manage frontline performance for human and digital workers
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Jun 03, 2026
Graph intelligence leaders join forces to deliver a customer-proven, open-standards intelligence analysis platform that ensures data sovereignty
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Jun 03, 2026
Hyland rebuilds its partner program to reduce friction, align execution, and move agentic AI from experimentation to execution
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Jun 02, 2026
New strategic partnership enables the next phase of enterprise transformation with AI ready content, global reach, and agentic execution
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Jun 01, 2026
New capability enables business teams to execute SAP data processes directly from Google Sheets with enterprise-grade governance
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May 29, 2026
New MSP offering brings faster cost takeout, reduced cybersecurity exposure, and unified legacy data for AI and analytics
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May 28, 2026
Retailers can now deliver a unified, intelligent, and personalized shopping experience across online and in-store channels
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May 27, 2026
Enables healthcare providers to implement high assurance patient identity verification and reduce portal fraud in digital healthcare environments
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May 27, 2026
New framework moves AI oversight from transaction approval to policy design, giving CFOs a governance model for autonomous finance operations
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May 26, 2026
Turns every practice session into an immediate and personal coaching conversation
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May 22, 2026
In minutes, businesses can create conversational AI agents that will build and continually improve themselves across virtually any digital or physical channel
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May 21, 2026
A next-gen approach designed to help organizations align and scale IT delivery with evolving business needs
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May 20, 2026
New AI-powered assistants and expanded workflow capabilities strengthen Casepoint FOIA
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May 19, 2026
Governed, auditable access to iManage content for AI replaces fragmented custom integrations
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May 18, 2026
With the new platform experience lawyers can open every matter in full context, with AI agents finally working from the firm's real institutional knowledge
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May 15, 2026
New capability connects fragmented order data across systems, detects fulfillment risk in real-time, and proactively notifies teams to prevent chargebacks, fines, and deductions?
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May 14, 2026
Rexel achieves improved invoice ingestion accuracy within days of deployment, signaling a turning point for autonomous enterprise operations
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May 14, 2026
Enables employees to get answers and act without leaving their flow of work
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May 13, 2026
New integration reduces manual handoffs and improves defensibility during eDiscovery
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May 13, 2026
MWorld recently held a webinar with Que Mangus, senior product marketing manager at M-Files, who explained that by helping ensure information stays current, governed, and easy to find, it enables employees to access accurate knowledge with greater confidence
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May 12, 2026
Maven is a new agentic AI capability that searches, visualizes, and analyzes internal and external data
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May 12, 2026
Self-service portal enables enterprises to independently design, test, and manage automated workflows with the Fisent BizAI agentic platform
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May 11, 2026
IT plays a role in providing a port of entry for customer service solutions and for integrating them with the various repositories that form the knowledgebase. After that point, most KM solutions can be configured and managed by subject matter experts. But the infrastructure on which they are built, whether SaaS or on-prem, must provide the capacity and speed required to deliver their potential.
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May 11, 2026
For Europe to cultivate world-leading AI companies, it needs to build the foundational conditions that have made ecosystems such as Silicon Valley so productive. This also means attracting and retaining talent through easier immigration, greater mobility across borders, and simpler equity compensation structures that make joining an early-stage startup genuinely rewarding. Without people willing and able to take risks on new ventures, there is no growth or innovation.
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May 11, 2026
We can only wonder how many breakthrough ideas remain undiscovered simply because the right pieces did not fall?into place. What better way to make those connections happen by design, rather than by chance, than for KM to provide the missing interstitial scaffolding?
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May 11, 2026
That AI has proven itself to be a revolutionary knowledge tool paints a different picture of the world itself. For millennia, we in the West counted as the highest knowledge the bedrock beliefs that ground the certainty of the layers of lesser knowledge that rest upon them. While the success of our culture proves the value of this approach in some critical areas, the rapid advances in knowledge enabled by machine learning based in multidimensional models that are too complex for us to understand remind us of what we've always already known:Our world overwhelms our smidgeon of consciousness. And there's no shame in acknowledging that. In fact, it is genuinely liberating to embrace the fact that the world consists of particulars in infinite relationships, and that we pay a price when we sand down the distinctive differences among them.
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May 11, 2026
The impact of AI on both data silos and knowledge hubs is proving to be powerful in solving some age-old problems, including curtailing the effects of siloed information while increasing the value of knowledge hubs. It can only become more impactful going forward.
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May 11, 2026
The most powerful multistep execution isn't a chain of specialized agents. It's a single model with enough context to plan, execute, and recover?informed by everything it's learned from every prior execution.
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May 11, 2026
By embracing a quantum approach, we can create an organization that is genuinely adaptive and intelligent. Agents, freed from the shackles of classical KM, can roam our knowledge graphs, identifying emergent patterns and unexpected connections that no human ever could. They can see that the support ticket trend and the new feature request in the sales call are actually the?same particle, just observed in different contexts.
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May 11, 2026
New AI specialists for IT, CRM, employee service teams, and security and risk extend governed, AI-driven execution at enterprise scale
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May 08, 2026
GraphTalker advances Neuro-Symbolic AI with an agentic natural-language interface
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May 05, 2026
Nexus moves the reasoning upstream, from retrieval to knowledge compilation
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May 04, 2026
The real beneficiary of strong knowledge management is the end customer, and customers tend to want two things. They want speed and they want accuracy. When the knowledge layer is strong, both tend to improve. The customer can solve issues through self-service, AI systems can handle our simpler requests. And when a human gets involved, they already have the right information available.?
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May 04, 2026
The real beneficiary of strong knowledge management is the end customer, and customers tend to want two things. They want speed and they want accuracy. When the knowledge layer is strong, both tend to improve. The customer can solve issues through self-service, AI systems can handle our simpler requests. And when a human gets involved, they already have the right information available.?
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May 04, 2026
Permission-aware, security-preserving AI that grounds?Copilot in verified enterprise data?starting with?CloudFS, expanding to broader file infrastructure?
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May 01, 2026
New agentic AI capabilities allow any user to automate intelligent, multi-step workflows using natural language
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Apr 30, 2026
With Elite status, Dyna Software will have early access to new innovations from ServiceNow, closer collaboration with ServiceNow executive leadership, and additional support to drive customer success
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Apr 29, 2026
Tap into Q to automate logging meetings, generate insights instantly, and enable teams to interact conversationally with their CRM data
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Apr 28, 2026
New platform delivers policy-driven compliance, proactive contractual risk management, and rapid response to external disruptions
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Apr 27, 2026
Lua enables any team, regardless of technical depth, to build, own, and manage their own agent workforce from day one
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Apr 24, 2026
Empowering law firms to turn prior work product and data into a competitive advantage
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Apr 23, 2026
Law firms and corporate legal teams using Google Workspace can now access Litera's battle-tested document comparison with AI
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Apr 22, 2026
Integrated with ServiceNow Now Assist, the new solution automates compensation insights and dispute resolution across platforms
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Apr 21, 2026
These features apply AI to classify documents, extract metadata, and support policy-driven handling at scale
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Apr 20, 2026
New funding supports expansion as demand grows for AI-driven quality oversight in customer support
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Apr 17, 2026
Tapestry will consolidate onto a single platform across markets, concentrating its messaging capabilities within a unified architecture
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Apr 17, 2026
New program provides defined 18-month support lifecycles, SBOM-backed security compliance, and accredited vendor support
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Apr 16, 2026
KMWorld recently held a webinar with John Copeland, VP of marketing at eGain, who discussed why structured, governed knowledge is the foundation that makes AI agents and automation actually work
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Apr 16, 2026
Understanding the modern knowledge lifecycle and protecting sensitive information were two approaches to ensuring trust explained at the KMWorld Europe conference.
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Apr 15, 2026
Partnership creates a single platform to launch, manage, and scale partner-led growth in an AI-driven economy
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Apr 15, 2026
Ben Clinch, Chief Data Officer & Partner, Ortecha, opened the KMWorld Europe and Taxonomy Boot Camp London conferences by taking a no nonsense view of AI and human limitations in regard to knowledge management.
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