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ComputerWorld
Oct 03, 2022

Apple will dominate the enterprise, says Kandji CEO
In yet another sign that Apple's growth in the enterprise market is still expanding, Apple device management company Kandji has its own news in the wake of Jamf's JNUC conference last week.

Kandji unveils its new Device Harmony platform Kandji has introduced its Device Harmony platform, which the company says "tears down the wall" between enterprise IT and InfoSec teams. It brings together existing device management services, including those endpoint detection, endpoint visibility and device management, and adds vulnerability management, endpoint detection, and response services. Device Harmony bridges each of these capabilities with shared intelligence, automation, and workflows.

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ComputerWorld
Oct 03, 2022

Windows 11 22H2 is out, so why isn't your PC getting it?
Windows 11 22H2, released two weeks ago, is another step closer to being an acceptable upgrade to Windows 10. But many Windows users aren't yet being offered it for download.

It's important to understand that we're in the "seeker" era for Windows 11 22H2. Microsoft still has a variety of hardware and third-party issues to work through, which is why you might not get offered 22H2 right away. But there is a mechanism you can use to review any hard blocks on your system.

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ComputerWorld
Oct 03, 2022

Microsoft Teams cheat sheet: How to get started
If your organization uses Office, chances are you've encountered Microsoft Teams, at least for video meetings. But it's capable of a lot more, providing an effective way for groups of people to collaborate on work and advance business objectives.

Teams is, at its core, group chat software with videoconferencing capabilities and some interesting features around working with documents and spreadsheets, especially those stored in SharePoint and OneDrive for Business. It's included with Microsoft 365/Office 365 business and enterprise subscriptions, making it attractive to Microsoft customers who don't want to pay for additional chat or meeting software.

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ComputerWorld
Sep 30, 2022

The evolution of the MacBook
The MacBook (and MacBook Air) after 25 years The Evolution of the MacBook [cover]" data-license="IDG"/Image by IDG / Ash Edmonds

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ComputerWorld
Sep 30, 2022

How Taiwan deployed 400,000 iPads in a few weeks
Is it possible to deploy hundreds of thousands of iPads across multiple locations to a huge group of people with different skill levels? Absolutely. That's what's happened in Taiwan, where the Ministry of Education invested millions to put tens of thousands of tablets into the K-12 education sector.

Smart education to make kids smarter Taiwan wants to offer its children world-class digital classrooms. That's why it recently moved to extend tablet provision to elementary and junior schools, as well as K-12. (It already offers high-speed internet access and smart classrooms.)

To read this article in full, please click here



ComputerWorld
Sep 30, 2022

Is it finally time to upgrade to Windows 11?
Disclosure: Microsoft is a client of the author.

I've been following Windows since the 1980s. I was one of the designated launch analysts during the Windows 95 launch and in some ways, I owe my success as an analyst to that launch. It put me on the map as an influential analyst.

I recall some of the pain of those initial years when, for instance, I put Windows 95 on my CEO's laptop — and bricked it in the process. Then I heard an engineer at Intel had put it on a production machine in one of Intel's Fabs and crashed the FAB. That was Windows 95, and it began what was to become a long-term relationship between me and Windows. 

Now, with Windows 11's latest update in place, it looks as if this latest version of the OS is ready for the limelight. Let's look at why it may finally be time to deploy Windows 11.

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ComputerWorld
Sep 30, 2022

Smartphone satellite expectations will soon crash to Earth
Have you heard the news? Regular smartphones are getting satellite connectivity!

Apple recently announced long-rumored satellite support for the new iPhone 14, enabling users to send emergency messages outside cellular coverage areas.

The service, called Emergency SOS, was made possible through a partnership with Globalstar, the American low Earth orbit (LEO) satellite company. (Apple hinted at other future partnerships as well.) Emergency SOS is set to launch in the US and Canada in November and in other countries later.

Apple's news is just one part of a larger story about satellite connectivity coming to everyday smartphones.

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ComputerWorld
Sep 29, 2022

Atlassian takes aim at app sprawl with collaboration-suite subscription service
Atlassian is rolling out a raft of updates including new smart links and unified administration controls, as well as a new subscription service, for its work- management and collaboration products —Trello, Confluence, Atlas, and Jira Work Management.

The company also announced that Atlas, a teamwork directory that was unveiled at Atlassian '22 in April of this year, will be generally available from mid-October.

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ComputerWorld
Sep 29, 2022

iPhone users complain iOS 16 is a battery drain, has other issues
Two weeks after Apple launched iOS 16, users continue to complain the mobile OS is sucking their battery power far too quickly.

Battery life tends to take an initial hit when new OSes are rolled out because updates to software and apps, as well as the reindexing files, photos, and other functions, taxes the processor, and thus, the battery. But over time, those background updates cease, and battery usage levels typically return to normal levels.

According to the business analytics service Mixpanel, about 13.3% of iPhone users have upgraded to iOS 16 since it was rolled out on Sept. 12. That's when reports of battery issues started popping up.

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ComputerWorld
Sep 29, 2022

Apple's enterprise IT pitch: Management, security, identity
Apple took a rare public slot at Jamf's JNUC event to summarize its approach to meeting the needs of enterprise IT while enabling the consumer-simple user experiences every employee-choice scheme tells us people want.

Management, security, and identity - Apple's approach to enterprise IT Jeremy Butcher, then head of Apple education and enterprise product marketing, spoke to the Jamf JNUC crowd, sharing improvements introduced at WWDC this year that he sees as a good representation of Apple's work.

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ComputerWorld
Sep 29, 2022

MIT-based startup's cooling tech can cut data center energy costs, footprint
Jetcool says that its use of microconvection enables on-board liquid cooling and makes its devices more effective by a factor of 10, compared to traditional heat sinks or cold plates.

ComputerWorld
Sep 29, 2022

7 secrets for a smarter Android Chrome experience
Let's face it: This wishy-washy world wide web of ours can sometimes be an endless-seeming series of nuisances and annoyances.

And while you can take total control of most parts of your Android experience, the web itself is far more wily. From sites where the text is too tiny to ones that bombard you with audio-blaring auto-playing videos (cough, cough, awkward eye darting), wiggling your way around the web can often feel like an exercise in indignance.

Before you gouge your eyes out, though, lemme let you in on a little secret: The Chrome Android browser has some exceptional advanced options for making your experience more agreeable. They're out-of-the-way adjustments that'll get around some of the internet's most nettlesome quirks and get you the info you need with at least 67% less irritation.

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ComputerWorld
Sep 28, 2022

16 Wall Street firms fined $1.8B for using private text apps, lying about it
The US Securities and Exchange Commission (SEC) has fined big-name banks and brokerages a collective $1.8 billion over workers' use of private texting apps to discuss work and for not always saving those messages. The fines include $1.1 billion assessed by the SEC and a $710 million fine from the Commodity Futures Trading Commission (CFTC).

The SEC investigation uncovered what the agency called "pervasive off-channel communications," that were collected by the firms themselves from employee devices. The employees included senior and junior investment bankers and debt and equity traders.

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ComputerWorld
Sep 28, 2022

How Ukraine's MacPaw got its business ready for war
Vira Tkachenko, CTO at Ukraine software developer MacPaw, spoke remotely to Apple admins at Jamf's JNUC event. A real-world  example of a woman in a leadership position in tech, she explained how her company planned for business continuity during the war in Ukraine.

It's an excellent lesson in crisis management and planning for any business leader. Here are some of the insights shared during her session.

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ComputerWorld
Sep 28, 2022

Mozilla: Apple, Google, and Microsoft lock you into their browsers
Apple, Google, Microsoft and others have essentially locked users into their web browsers through default settings in their OS platforms, giving the platform makers an unfair advantage over competitors, according to a new report by Firefox maker Mozilla.

Mozilla researchers found each platform maker "wants to keep people within its walled garden" by steering mobile and desktop users to Apple Safari, Google Chrome, or Microsoft Edge. "All five major platforms today (Google, Apple, Meta, Amazon, Microsoft) bundle their respective browsers with their operating systems and set them as the operating system default in the prime home screen or dock position.," Mozilla wrote in a 66-page report.

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ComputerWorld
Sep 27, 2022

Jamf touts big boost to enterprise security at JNUC
Jamf opened its annual JNUC event for Apple admins today with a slew of announcements focused on device management and security, a new Jamf Trust app, further information on its recently announced ZecOps deal and other updates likely to be of interest to Apple IT professionals.

The company also committed to supporting Microsoft Device Compliance on Macs later this year, with support for Google's context-aware zero trust framework (BeyondCorp) on iOS devices in early 2023.

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ComputerWorld
Sep 27, 2022

Apple CEO Tim Cook wants more women in tech
Apple CEO Tim Cook wants to see more diversity in the tech industry, saying there are "no good excuses" for the continued lack of women in the world's tech firms.

Diversity is good for business This is not an outlier position. Cook is making what is becoming a widely accepted argument that diversity within a business makes that business better. Decisions made and executed by diverse teams deliver better results, as many surveys, such as this one and this one, have found.

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ComputerWorld
Sep 27, 2022

GoTo adds co-browsing functionality to its contact center offering
GoTo has launched a new co-browsing capability within its contact center, giving agents the ability to securely assist their customers within their web browser and provide more effective help via a single communications and support solution.

Most commonly used in customer service scenarios to improve online conversions and experiences, by having co-browsing software in place, agents and customers can collaboratively "browse" a website, web application or mobile app together in real time.

As businesses overwhelmingly look to consolidate their tech stack, by enabling co-browsing from within the GoTo application, customers will have a solution that allows them to fully serve their customers all in one place, GoTo said in a press note.

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ComputerWorld
Sep 27, 2022

How to pick the right DEX tool for the best digital employee experience
The COVID-19 pandemic dramatically changed the way people work, as working from home became the rule rather than the exception. Moving forward, many companies are continuing to support 100% remote workforces, or they're adopting a hybrid work model, with some employees working in the corporate office, some working at home, and many splitting their time between the two.

These remote and hybrid workers rely on company-provided technology to communicate with managers, co-workers, and customers. Savvy organizations want to provide every worker with a good digital employee experience (DEX) — the perception that employees have about the technology they interact with for work. To do that, companies need total visibility into how their employees are experiencing the technology they depend on to do their jobs.

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ComputerWorld
Sep 26, 2022

Windows 11 22H2 gets a slew of new group policy changes
Released officially last week, Windows 11 22H2 offers a number of new features and options, though many aren't yet available — Microsoft will be "dribbling" out changes throughout the coming year. The much-touted Windows File Explorer tabs, for example, has not yet rolled out, but the items released do include Enhanced Phishing Protection, which is available to consumers as well as businesses. (To take advantage of the new reporting and alerts, you do need a license to the Microsoft 365 security portal, which is included in a Microsoft 365 E5 license, or a Microsoft 365 business premium license. The latter is a specific license for companies with fewer than 300 seats.)

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ComputerWorld
Sep 26, 2022

Jamf buys ZecOps to bring high-end security to Apple enterprise
The Apple-in-the-enterprise story continues to unfold, this week with Jamf's announced plans to acquire mobile threat detection and response company ZecOps.

Already consumer-simple, Jamf becomes government secure Jamf will likely reveal more about the motivations behind the deal at its JNUC event for Apple admins, which begins tomorrow. The purchase is the latest move by the Apple-focused enterprise MDM provider to supplement device management with an increasingly effective set of tools to bolster device security.

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ComputerWorld
Sep 26, 2022

Four-day workweek pilot shows wide support for a 32-hour week
The largest multinational four-day workweek experiment to date has reached the midway point in the UK, and feedback from participating organizations indicates most hope to retain a 32-hour workweek after their pilot ends.

The experiment is being run by the 4 Day Week Global coalition in collaboration with researchers at Cambridge University, Boston College, and the University of Oxford. With a few exceptions, most companies taking part in the project are smaller firms.

"The pandemic made all of us reevaluate the place of work in our lives, and it showed that we could adopt new ways of working faster than we ever thought possible,"  Alex Soojung-Kim Pang, program director for the 4-day workweek, said via email. "Many people don't want to go back to office life Monday through Friday, and a four-day [workweek] offers features that for some companies make it more attractive than flexible or fully remote work (though you can combine those with a four-day week)."

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ComputerWorld
Sep 23, 2022

Podcast: iPhone 14 Pro: Buy or nah?
Macworld Executive Editor Michael Simon and Ken Mingis, executive editor at Computerworld, go over the high points of the new iPhone 14 Pro Max. Standouts include the "Dynamic Island" and always-on display.

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ComputerWorld
Sep 23, 2022

Jamf Pro now lets IT admins manage AWS Mac instances
Jamf has teamed up with Amazon Web Services (AWS) to introduce new tools that let IT admins using Jamf Pro enroll virtual EC2 Macs when they are provisioned via the AWS portal.

It means even virtual Macs can have all the security, policy, and access controls you'd expect from the Mac on your home or office desk when enrolled.

This is news because? We know AWS is one of the world's biggest cloud services firms — it has such a major presence that it is seen as a "hypervisor." Amazon began offering Mac instances in the cloud in 2020 and ramped this offer up with the later addition of M1 Mac minis as a service through AWS.

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ComputerWorld
Sep 23, 2022

3 smart settings for better Google Pixel battery life
If there's one feeling all of us phone-carrying cuttlefish can relate to, it's the sense of anxiety when that dreaded low-battery warning shows up on our screens.

Both Android itself and Google's Pixel phones, specifically, have gotten much better at managing battery life over the years. But some of the Pixel's most intelligent systems for safeguarding your stamina are options in your phone's software — and that means it's up to you to find 'em.

Google's Pixel software is absolutely overflowing with those sorts of out-of-sight treasures, so to continue our ongoing Pixel settings explorations, I want to spelunk our way into some of your device's most advanced options for stretching your battery life to the max.

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ComputerWorld
Sep 22, 2022

Windows 11 Insider Previews: What's in the latest build?
Windows 11 has been released, but behind the scenes, Microsoft is constantly working to improve the newest version of Windows. The company frequently rolls out public preview builds to members of its Windows Insider Program, allowing them to test out — and even help shape — upcoming features.

The Windows Insider program is divided into three channels:

The Dev Channel is where new features are introduced for initial testing, regardless of which Windows release they'll eventually end up in. This channel is best for technical users and developers and builds in it may be unstable and buggy. In the Beta Channel, you'll get more polished features that will be deployed in the next major Windows release. This channel is best for early adopters, and Microsoft says your feedback in this channel will have the most impact. The Release Preview Channel typically doesn't see action until shortly before a new feature update is rolled out. It's meant for final testing of an upcoming release and is best for those who want the most stable builds. The Beta and Release Preview Channels also receive bug-fix builds for the currently shipping version of Windows 11.

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ComputerWorld
Sep 22, 2022

Microsoft Viva enhancements address employee disconnect in hybrid work environments
For the majority of office-based workers, working outside the office has been the new normal for close to two and a half years. Hybrid work, however, has created a growing disconnect between employees and leaders, according to new research from Microsoft's latest Work Trend Index Pulse Report, published in conjunction with the latest product upgrades to its employee experience platform, Viva.

The report, "Hybrid Work Is Just Work. Are We Doing It Wrong?," is based on data from 20,000 people in 11 countries, in addition to trillions of Microsoft 365 productivity signals and findings from  LinkedIn and Glint People Science.

Organizations have reached a critical turning point in the evolution of hybrid work, with Microsoft's findings clearly demonstrating that a new approach is needed from companies, said Sunita Khatri, a senior director of product marketing at Microsoft.

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ComputerWorld
Sep 22, 2022

UK's Ofcom to probe cloud services, messenger apps, and smart devices
FaceTime, WhatsApp, and Zoom could be in the crosshairs of UK communications regulator Ofcom, which has announced a probe into cloud services, messenger apps, and smart devices. It's just the latest in a global sequence of regulatory investigations likely to impact Big Tech.

UK is looking into the clouds The UK regulator says it plans to examine the positions of Amazon, Microsoft, and Google in the UK's $17 billion cloud services market. These three "hyperscalers" account for the vast majority (81%) of that market.

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ComputerWorld
Sep 22, 2022

Tech event calendar 2022: Upcoming US shows, conferences, and IT expos
Regional IT events Africa Australia India Middle East Southeast Asia Global security events All IDG US events All IDC North America events Computerworld has compiled a list of upcoming technology events for the IT industry taking place in the following weeks and months.

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ComputerWorld
Sep 22, 2022

Google Sheets power tips: How to use filters and slicers
If you're building a large spreadsheet in Google Sheets or need to read one that has a hefty amount of data, it's helpful to apply filters to it. A filter lets you hide specific data (such as numbers or text) inside a range of cells that you select so that you can see what your spreadsheet looks like without this information. In other words, it filters out the data that you don't want to see in your spreadsheet.

For example, you can design a filter that shows only cells that have numbers that are 50 or greater inside them, and another filter that shows only cells containing numbers of 30 or less. You could then switch between these two filters to see your spreadsheet in these different ways — and then return to your spreadsheet's original state with its full cell data.

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ComputerWorld
Sep 21, 2022

Six in 10 workers want to ditch the 40-hour work week, survey finds
Workers want their productivity measured by the results they achieve, not by how many hours they log during the work week, according to a survey of 3,500 employees in the US, UK, Australia and Canada.

The survey by business software and services provider Adaptavist found 58% of workers want to eliminate the 40-hour work week, and nerly half (47%) believe the best flexible work option would be a four-day work week. Nearly a third (28%) also said their employer already offers a four-day work week option.

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ComputerWorld
Sep 21, 2022

A tale of two companies: How Intel and Dell are creating better places to work
Disclosure: Dell and Intel are clients of the author.

Last week, I visited Intel's Israel Development Center; this week I spoke with Jenn Saavedra, Dell's chief human resources officer. From both the trip and that call, I was able to learn about some of the best practices each company is using to create a better workplace. They're the kinds of moves other companies should keep in mind and even try to roll out for their workers.

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ComputerWorld
Sep 21, 2022

How to share Safari Tab Groups on iPhone
Apple's latest addition to the litany of tools for project and research collaboration, while inherently limited to Mac, iPhone, and iPad users, might even be of use to pros from time to time.

Apple's keeping tabs for you Despite wailing from bookmark reactionaries like myself, Apple seems truly committed to the notion of organizing the web using tabs, rather than traditional bookmarks. It introduced Tab Groups with iOS 15.

These are designed so you can keep dozens of tabs organized and available without needing to have them all open at once. This lets you use your browser in a slightly different way. So, if you were researching components for a major architectural project, you might create Tab Groups for different parts of the project, while also having a third Tab Group within which you gather research for your next vacation.

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ComputerWorld
Sep 20, 2022

Windows 11 2022 Update is the version enterprises can move to
Microsoft today announced the rollout of the first major feature upgrade to Windows 11. Many of the changes are incremental and focus on user interface and productivity enhancements, but there are some useful additions — including a new password security feature.

Mostly, Windows 11 version 22H2, known as the Windows 11 2022 Update, is about polishing up the user experience introduced with Windows 11, while rounding out the feature set with some additional enterprise-targeted capabilities, according to Stephen Kleynhans, a vice president analyst at research firm Gartner.

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ComputerWorld
Sep 20, 2022

Windows 11 22H2: Small but welcome changes
After years of twice-annual Windows 10 feature updates, the yearlong wait for the first feature update to Windows 11 has seemed especially lengthy. But Windows 11 version 22H2 is here at last. (The "22" stands for the year 2022, and "H2" means it's being released in the second half of the year.)

Unlike the frequently released quality and security updates, which fix bugs, plug security holes, and occasionally add a feature or two, feature updates typically add a host of new features to the OS, so there's been a lot of anticipation about 22H2.

What's in it? Does it live up to its billing, or is it a dud? I've been living with it for quite some time, and here are my answers to those questions and pretty much anything else you'd like to know about it.

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ComputerWorld
Sep 20, 2022

Macs still lead the ACSI survey as PCs go mobile and work goes remote
The latest American Customer Satisfaction Index data seems to show that Apple's iconic Mac is losing a little luster in comparison to PCs from other makers, but I'm not entirely convinced.

Got to keep the customer satisfied You see, the data shows Apple narrowly leads in the PC category (82% v. 79%). It also shows that some of Apple's larger PC manufacturing competitors are gaining ground. Perhaps. But dig a little more deeply into the survey results and you'll find the biggest innovation across the industry in the last couple of years (other than the move to Apple Silicon) involves improvements in customer services, specifically in call centers. 

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ComputerWorld
Sep 20, 2022

Slack launches new Slack Canvas tool at Dreamforce 2022
Slack has announced the launch of its new Slack Canvas tool, a brand new digital surface that allows teams to capture and store information directly inside their workspace.

The announcement was made at this year's Dreamforce conference in San Francisco, 14 months after Salesforce announced it had completed its $27.7 billion acquisition of the messaging platform.

Research undertaken by the company shows that lots of its customers are split between several different modes of work, with about 34% of knowledge workers spending at least part of their week back in the office, according to Olivia Jade, senior director of product at Slack.

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ComputerWorld
Sep 20, 2022

Android's underappreciated design revolution
Over the past couple years, those of us who pay close attention to mobile-tech matters have been watching a whole new paradigm of design shape up right before our overly moist eyeballs.

And you know I have to be talking about something important here, 'cause I'm using big words like "paradigm" and, erm, "eyeballs."

The subject in question is something core to the Android experience — particularly for anyone who's palming a Google-made Pixel phone, where the core Android software exists in its most undiluted form.

[Psst: Got a Pixel? Any Pixel? Check out my free Pixel Academy e-course to find all the advanced intelligence lurking within your favorite Googley gadget.] It's a little somethin' called Material You, and having lived with a Pixel through a full year of Android 12 and now the beginning of Android 13, I'm here to tell you it's one of the most shape-shifting and underappreciated advancements we've seen in modern tech — even if hardly anyone seems to be giving it the credit it deserves.

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ComputerWorld
Sep 19, 2022

As Windows 11 22H2 draws near, Windows 10 hangs on
If you're an IT professional, you are likely still focused on Windows 10. Your network is mostly running it, Windows 11 is still in testing and you aren't really sure when you'll deploy the year-old OS. If this sounds like you, congratulations — you sound like the majority of respondents to my unofficial and unscientific survey on what businesses are planning to do with Windows 11.

Slightly more than 89% reported that Windows 10 remains the key desktop operating system used in their network. The rest are using Windows 7 — with or without Extended security updates — (3.92%); Windows 11 (3.43%), Windows 8.1 (.49%), macOS (.49%) or Linux (.49%). The few remaining respondents use a mix of Windows 10 and 11 and macOS.

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ComputerWorld
Sep 19, 2022

Google Workspace vs. Microsoft 365: What's the best office suite for business?
Once upon a time, Microsoft Office ruled the business world. By the late ‘90s and early 2000s, Microsoft's office suite had brushed aside rivals such as WordPerfect Office and Lotus SmartSuite, and there was no competition on the horizon.

Then in 2006 Google came along with Google Docs & Spreadsheets, a collaborative online word processing and spreadsheet duo that was combined with other business services to form the Google Apps suite, later rebranded as G Suite, and now as Google Workspace. Although Google's productivity suite didn't immediately take the business world by storm, over time it has gained both in features and in popularity, boasting 6 million paying customers, according to Google's most recent public stats in March 2020.

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ComputerWorld
Sep 16, 2022

Critical zero-days make September's Patch Tuesday a 'Patch Now' release
With 63 updates affecting Windows, Microsoft Office and the Visual Studio and .NET platforms — and reports of three publicly exploited vulnerabilities (CVE-2022-37969, CVE-2022-34713, CVE-2021-40444) — this month's Patch Tuesday release gets a "Patch Now" priority. Key testing areas include printing, Microsoft Word, and in general application un-installations. (The Microsoft Office, .NET and browser updates can be added to your standard release schedules.)

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ComputerWorld
Sep 16, 2022

What's new in Notifications in iOS 16?
If you've switched to iOS 16, you've probably already realized Apple has tweaked the system. Notifications now appear at the bottom of the display and there are other changes that must be learned.

We all use them, we all need them With the recent introduction of iOS 16 and the extent to which mobile pros depend on notifications — and the arrival today of the new iPhone 14 line-up — this is a ood time to look at how Apple has changed the system.

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ComputerWorld
Sep 16, 2022

Sadly, IT can no longer trust geolocation for much of anything
Geolocation was once a glorious way to know who your company is dealing with (and sometimes what they are doing). Then VPNs started to undermine that. And now, things have gotten so bad that the Apple App Store and Google Play both offer apps that unashamedly declare they can spoof locations — and neither mobile OS vendor does anything to stop it.

Why? It seems both Apple and Google created the holes these developers are using.

In a nutshell, Apple and Google — to test their apps across various geographies — needed to be able to trick the system into thinking that their developers are wherever they wanted to say that they are. What's good for the mobile goose, as they say.

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ComputerWorld
Sep 15, 2022

Workday expands service that surfaces employee skills
Workday this week announced an expansion to its Skills Cloud service, which uses existing employee information culled from third-party systems to discover talents that can be put to use within an organization.

Introduced in 2018, Skills Cloud comes natively with Workday's Human Capital Management platform, machine learning software that helps client companies build talent management programs.

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ComputerWorld
Sep 15, 2022

BrandPost: In the Battle Against Ransomware, Organizations Need to Enhance their Data Protection Capabilities
Recently, my colleagues have discussed in depth the need for premium ransomware protection. This isn't without reason:

Ransomware caused losses up to US $20 billion for global governments and enterprises in 2021, 57 times that in 2015; One business or device is attacked by ransomware every 11 seconds globally, costing an average of US$1.85 million in ransom; 80% of victims who pay a ransom are targeted a second time. All this simply solidifies the need for one thing - data protection.

I'll give a simple example about data protection. Consider how smartphones are indispensable in our day-to-day lives - to stay in touch with our friends, pay for goods and services, and record those precious moments in our lives. Now imagine your phone is stolen, or even worse, your password is easy to crack. You are flooded with anxiety because there is a good chance the thief can get your bank card number, ID card number, and key contacts.

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ComputerWorld
Sep 15, 2022

Adobe's $20B Figma acquisition highlights web-based collaboration trends
Adobe announced today that it would pay $20 billion in cash and stock to acquire Figma, a web-based collaborative design platform. Figma will be folded into the larger Adobe family of products, and will continue to operate independently until the deal closes.

The $20 billion figure is a substantial step up in valuation for Figma, which was valued at $10 billion in its last funding round in 2021. The company was founded in 2012, and Adobe said that it has since developed a dedicated following among developers. Figma offers a rich range of collaboration options for joint software development, as well as the popular FigJam collaborative whiteboarding environment.

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ComputerWorld
Sep 15, 2022

Google's failure to quash EU antitrust ruling has broad implications for tech companies
The EU General Court's decision Wednesday to largely uphold the ruling of the European Commission that fined Google €4 billion (US$3.9 billion) for antitrust violations could have wide-ranging implications for other tech companies.

The case dates back to 2018, when the EU's competition chief, Margrethe Vestager, issued a ruling that Google used its Android mobile operating system to undermine competitors.

The ruling dealt with three types of agreements that involved Google's mobile application distribution agreements (MADAs), antifragmentation agreements (AFAs), and revenue sharing agreements (RSAs).

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ComputerWorld
Sep 15, 2022

iPhone users have become more cautious about fast iOS upgrades
The urgency with which IT needs to prepare for major iOS releases seems to have slowed since the early days when everyone rushed to install the latest version of Apple's mobile software.

At least this year, iPhone users appear to have become a little more laid back.

The installation patterns are changing The reasons for thinking this are suggested by the latest Mixpanel stats. As of earlier today, Mixpanel claims roughly 13.3% of iPhone users have upgraded to iOS 16 since it was introduced this week. That's a slightly more rapid adoption rate than iOS 15 saw (11.7%) last year, damaged as that release was by user reluctance to accept on-device content monitoring.

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ComputerWorld
Sep 15, 2022

Digital whiteboards: The next must-have tool for hybrid teams?
The scope of workplace collaboration tools available to teams today stretches far beyond anything employees might have imagined two and a half years ago. When work-from-home orders swept the globe in early 2020, most organizations were focused on ensuring they had viable video and chat platforms in place. Now, as a significant proportion of employees have decided to work outside of the office for at least part of the work week, tools that do more than just support workers' basic communication needs are becoming more sought after.

One product that has seen an explosion in growth this year has been the digital whiteboard. Also known as visual collaboration platforms or shared canvas apps, these tools let hybrid teams collaborate visually via an online interface.

To read this article in full, please click here



ComputerWorld
Sep 14, 2022

Want to change a dysfunctional culture? Intel's Israel Development Center shows how
Disclosure: Intel is a client of the author.

Many tech firms have a reputation for paying well, but treating employees — particularly women and minorities — poorly. Some of this follows from decades of bad behavior, as highlighted in books such as "Brotopia: Breaking Up the Boys' Club of Silicon Valley" and "Technically Wrong: Sexist Apps, Biased Algorithms, and Other Threats of Toxic Tech."

To read this article in full, please click here



ComputerWorld
Sep 14, 2022

The evolution of Apple's iPhone
The iPhone, then and now The Evolution of the iPhone [cover]" data-license="IDG"/Image by IDG / Apple

The iPhone has come a long way since its arrival in 2007.

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ComputerWorld
Sep 14, 2022

Canva launches workplace product suite to improve visual collaboration
Australia-based graphic design company Canva has launched a suite of new workplace products and features, designed to help remote workers visually collaborate more effectively via any device from any location.

Canva's newly introduced Visual Worksuite consists of Docs, Websites, Whiteboards, Video, and Data Visualization, alongside several new features to improve Canva's user experience. The launch comes as the company recorded more than 85 million global users and 4.4 million paying customers.

Visual communication is becoming an increasingly critical skill for teams of every size across almost every industry, Canva co-founder and CEO Melanie Perkins said in a press release.

To read this article in full, please click here



ComputerWorld
Sep 14, 2022

Coming in Windows 11 22H2, a change of update cadence?
Microsoft is apparently again changing the way it updates Windows 11, after having said the platform would receive just one major service upgrade per year in the fall, according to various reports.

The company is also expected to announce the first major features upgrade to Windows 11 later this month, likely on Sept. 20. Microsoft has not confirmed the date.

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ComputerWorld
Sep 14, 2022

Why Apple's October event matters to business
As the dust settles on Apple's iPhone 14 launch, get ready for the next big moment on the company's calendar — the joint Mac and iPad introductions we now expect to take place in October. What do business leaders need to know?

What hardware is coming? Apple may introduce a new breed of MacBook Pro equipped with M2 Pro chips, though some sources warn these may not appear until 2023. It's thought highly probable the company will introduce a new iPad Pro range, likely boasting an M2 chip, putting that machine on a par with the Mac.

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ComputerWorld
Sep 14, 2022

Noteworthy tech acquisitions 2022
Amid the on-going coronavirus pandemic, 2021 followed in the footsteps of its predecessor, continuing to be an unpredictable, and at times incredibly difficult, year. But one thing that stayed constant was the steady flow of mergers and acquisitions (M&A) across the tech sector.

According to research by Global Data, global tech M&A deals had already neared $3 trillion by Q3, largely supported by the tech, media, and telecom sectors. Although nothing rivalled Xilinx's $35 billion acquisition of Advanced Micro Devices in 2020, last year did see Intuit buy Mailchimp for $12 billion and Square splash out a princely sum — $29 billion — for Afterpay.

To read this article in full, please click here



ComputerWorld
Sep 14, 2022

The 20-minute Android tune-up
The start of fall sure is a special time, isn't it? Colors are changing, leaves are falling, and fancy new phones are poppin' up practically everywhere you look.

And that's not all, either. With the official onset of autumn now just days away, there's never been a better time to clean up, freshen up, and make sure your own existing work spaces are perfectly primed for productivity.

Making your physical desk presentable is all on you (seriously, pal, would it kill ya to do a little dusting once in a while?), but when it comes to that virtual office in your pocket — y'know, that shiny ol' smartphone of yours — I'm here to help.

A handful of simple-seeming steps can go an impressively long way in clearing out the virtual clutter and turning your Android phone back into the optimal work companion it oughta be. And best of all? It won't take you more than 20 minutes to pull off.

To read this article in full, please click here



ComputerWorld
Sep 14, 2022

Windows troubleshooting tips, tools, and techniques
As people use Windows 10 or 11 in their daily work, problems, issues, and outright errors will sometimes occur. Then, it may be necessary to engage in troubleshooting exercises to attempt to diagnose underlying causes.

Sometimes such identification can lead to attempted fixes. Sometimes such attempts even succeed. Other times, fixes may not be available, which may necessitate working around problems and/or reporting those problems to Microsoft.

All this said, a certain discipline to troubleshooting Windows is likely to help users and admins get through the process and get back to work with minimum disruption.

What troubleshooting is all about Three basic activities, each involving careful observation and some documentation, drive most troubleshooting efforts. Briefly described, these consist of:

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ComputerWorld
Sep 13, 2022

The quick and easy guide to eSIM on Apple's iPhone 14
Apple's move to eliminate the SIM tray in US models of its new iPhone 14 could be a bigger move than its decision to abandon the old headphone port with iPhone 7. The obvious questions: what does eSIM offer and how do you provision devices?

Apple's journey to eSIM Apple first introduced electronic Subscriber Identity Module (eSIM) support in the iPhone XS, but it was optional — the handset also had a SIM tray for use with physical SIM cards. But Apple's newly introduced iPhone 14 line-up has no SIM tray in the US, which means carriers must provision the device exclusively using an eSIM. (The new iPhones arrive on Friday.)

To read this article in full, please click here



ComputerWorld
Sep 13, 2022

Tech salaries on the rise globally: report
A new report from tech-focused recruiting marketplace Hired.com has found that over the last two and a half years, there has been a global increase in salaries across nearly all tech roles.

According to Hired.com's 2022 State of Tech Salaries: Navigating an Uncertain Hiring Market report, salaries for tech candidates remain at an all-time high, with remote salaries outpacing local salaries in most markets. This has primarily been driven by the growth in salaries of professionals with three or more years of experience.

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ComputerWorld
Sep 13, 2022

Yes, 'quiet quitting' is real
To me, "quiet quitting" — just doing the basics of your job and not going above and beyond the call of duty — is a mystery. Then again, I'm a lifelong workaholic who loves his work. Unfortunately, not everyone is lucky enough to be able to make a living doing what they love.

That said, a recent Gallup survey found, sure enough, that at least half of the U.S. workforce is "quiet quitting."

So, what is this all about?

Well, for one thing, it's a matter of perception. In the 1980s, when I was working as a developer, many people were already quiet quitters. We just didn't call them that. 

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ComputerWorld
Sep 13, 2022

Q&A: From parkourist to data analyst — how upskilling launched a tech career
With the unemployment rate hovering just above 2% for tech workers, companies are focusing their recruitment efforts on skills-based hiring and dropping college degree requirements.

Among middle-skilled occupations, the openings that require college degrees are for the most part similar to those for which no degree is required, according to a recent study by Harvard Business School's Project on Managing the Future of Work and the Burning Glass Institute.

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ComputerWorld
Sep 12, 2022

Email woes gotcha worried? How to fix problems and fend off attacks
Email is one of those tools people keep saying will one day die and be replaced with a better communication platform. And yet, because it is nearly universal and works across platforms so well, it's still here.

But working across platforms is not the same as working well for everyone all the time. I've seen a lot of concern about the rising number of email-based attacks and a lot of complaints from people having email trouble in general — with many blaming Outlook or some other client for recent problems.

In fact, the underlying cause might be more straightforward: ISPs have been moving to more modern authentication processes (to fend off attacks) and some email clients can't handle the changes. Case in point: Microsoft, which is slowly but surely disabling basic authentication and moving to better levels of protection. (If your mail platform still uses basic authentication, attackers are almost certainly trying to crack your passwords with password spraying and harvested credentials.)

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ComputerWorld
Sep 12, 2022

14 reasons enterprises should upgrade to iOS 16
When it comes to reasons to upgrade to iOS 16 it's no surprise that most of the focus is on the consumer-friendly features of the new OS. But there are plenty of reasons for enterprise users to upgrade — including these productivity-enhancing tweaks.

Big improvements in SSO Single sign-on (SSO) lets an employee sign into their managed device once to see it set up for use, including applications and services deployments. Like most simple things, it relies on a complex web of technologies first introduced with Sign in with Apple in 2019. Significant enhancements have been introduced in iOS 16, including support for user enrollment for iOS 16. You can enroll via an MDM provider or via a Managed Apple ID, depending on company deployment strategy.

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ComputerWorld
Sep 12, 2022

As telehealth use plummets, the healthcare industry faces a crossroads
After reaching historically high adoption rates during the height of the COVID-19 pandemic, the use of telehealth services has plummeted since the beginning of the year.

Experts say that places the healthcare industry at a fork in the road, where providers, payors, and tech companies must choose whether to embrace an effective and convenient healthcare medium or be left behind as telehealth marches forward.

The road toward adoption of telehealth — the use of electronic communications to provide care and other services — has been long. Before the COVID-19 pandemic took hold in 2020, the adoption rate in the US, nearly 60 years after telehealth technology was first introduced, was just 0.9% of outpatient visits.

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ComputerWorld
Sep 10, 2022

It's time to quit quitting on the quiet quitters
The "quiet quitting" trend gained attention because one quiet quitter wasn't so quiet about it. Quiet quitting gained notoriety on TikTok in a July video by engineer Zaid Khan (@zkchillin), followed by an August Wall Street Journal article about it.

Though definitions vary, quiet quitting is the deliberate withholding by an employee of their full potential effort at work.

In the wake of quiet quitting, the phrase "quiet firing" emerged — the deliberate withholding by employers of raises, promotions, development, and leadership opportunities.

Of course, neither of these approaches to the employee-employer relationship is new.

To read this article in full, please click here



ComputerWorld
Sep 09, 2022

Will your enterprise app dev teams visit Apple's Dynamic Island?
When you think about it, Apple's newly introduced Dynamic Island feature is likely to become a critical interaction point between apps and users of the iPhone 14 Pro and Pro Max phones that support it. It looks like a great opportunity for B2C and B2B app experiences that can build digital connection with end users.

What is Dynamic Island? Dynamic Island turns Apple's boring notch, behind which the FaceID camera sits, into an excitingly interactive area that lets users monitor important app activity (such as delivery service ETA, music playback, and sports scores) and take control of apps.

To read this article in full, please click here



ComputerWorld
Sep 09, 2022

Extended reality — where we are, what's missing, and the problems ahead
Disclosure: Qualcomm, Microsoft, HP and Lenovo are clients of the author.

Qualcomm this week offered up a comprehensive presentation on where it is with mixed reality (MR). This matters because Qualcomm is the key technology provider for untethered MR solutions. To date, MR has seen success in business for training, manufacturing, and repair — particularly in areas like aerospace, where Microsoft's HoloLens AR has been widely adopted.

Meta is the leader on the consumer side of the market, but is struggling with the typical problem of price point vs. capability, which has fallen short because Meta's bar is too low and expectations too high. (It's coming out with a better option soon that could close that gap if the market buys the higher price point.)

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ComputerWorld
Sep 09, 2022

20 great uses for an old Android device
Got extra smartphones sitting around your office? How about tablets? As we move multiple generations into mobile technology, more and more of us are building up collections of old, dated devices from both our work and our personal lives. And more often than not, those devices do little more than take up space and gather dust.

Here's a little secret, though: Your abandoned Android gadgets are actually virtual gold mines. You just have to find the right way to tap into their potential and give them new life.

So grab the nearest DustBuster and get ready: Here are 20 ways to make your old phone or tablet useful again.

1. Use it as a wireless trackpad and controller for your computer With the right software and a couple minutes of configuration, your old Android device can act as an on-demand controller for your Windows, Mac, or Linux computer.

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ComputerWorld
Sep 07, 2022

After Apple's iPhone 14 launch event, a few things to consider
Apple today confirmed most of the pre-event speculation when it introduced its iPhone 14 range (with only the Pro models equipped with a new A16 chip), a three-model Apple Watch range and new AirPods Pro. No surprise: this was primarily a consumer-focused event with enterprise considerations few and far between.

But here are a few insights I picked up.

Satellite connectivity for the iPhone Is there an enterprise consequence to Apple's decision to enable satellite connectivity for iPhone? There might be.

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ComputerWorld
Sep 07, 2022

US Commerce Dept. unveils strategy for distributing CHIPS Act funds
An announcement made this week by the US Department of Commerce detailed the agency's plans for distribution of $50 billion appropriated under the CHIPS and Science Act, which was signed into law last month by President Joe Biden.

The Act is aimed primarily at revitalizing the domestic semiconductor manufacturing industry in the US, which has seen its market share slip drastically in recent years due to high operational costs compared to its East Asian competition.

About $28 billion of the CHIPS and Science Act funds earmarked for the Commerce Department will go toward underwriting expansions of existing semiconductor manufacturing facilities or the construction of new ones. Specifically, the funds will be made available as loan guarantees and subsidies or grants and cooperative agreements, and the department has said that it hopes to focus more on loan underwriting in order to maximize how far the CHIPS Act dollars will go.

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ComputerWorld
Sep 07, 2022

America is (almost) ready for Apple Reality distortion
Ahead of what will be Apple's iPhone, Apple Watch, and AirPods Pro refresh event later today, don't forget another big reveal we think it has planned: mixed reality glasses branded Reality One. What kind of reception can these things expect?

To read this article in full, please click here



ComputerWorld
Sep 07, 2022

Slack offers new DocuSign integration to streamline e-signature process
Slack has announced a new contact lifecycle management (CLM) integration with e-signature platform DocuSign, allowing users to navigate the full agreement processes inside their Slack workspace.

Although users already had the ability to send, sign and collaborate on agreements with DocuSign eSignature for Slack, much of the process still required the need for access to multiple, disparate systems, for internal and external stakeholders alike.

The new DocuSign CLM for Slack app instead allows colleagues and customers to navigate the full agreement process, including redlining, reviewing and approving, directly within Slack. This removes the need for signatories to check their emails or switch to different systems in order to receive status updates.

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ComputerWorld
Sep 07, 2022

Collaboration tech evolves for the post-COVID future
Although many organizations were already in the process of planning or implementing digital transformation strategies when COVID-19 struck, the pandemic pushed those companies to fast-track their efforts. As work from home become the rule, not the exception, enterprises rushed to deploy collaboration tools so employees could work together and remain productive from disparate locations.

Now, with return-to-office and hybrid work ramping up, companies need to consider what collaboration will look like in the "post-pandemic" world.

In the hybrid workplace, organizations are trying to figure out the right balance between giving remote employees the flexibility they need to be productive and ensuring the technology also meets the needs of in-office workers, said Megha Kumar, research vice president, software and cloud services at IDC. "So when it comes down to collaboration tools, organizations are realizing that they need to put policies in place in terms of how employees will engage with one another effectively," she said.

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ComputerWorld
Sep 06, 2022

Is Apple preparing its big idea for digital health?
As this year's iPhone and Apple Watch launch approaches, it is always good sport to read through the pre-event hype. But one topic that doesn't appear much discussed is how Apple may be setting the scene for platform proliferation for its smartwatch.

Big change in tiny packages The company is reaching into its "tried and tested" playbook to achieve this. In this case, it looks as if the company plans to give us more for less as recent speculation suggests a new and lower cost Apple Watch SE. If this is true, any Apple move to bring its smartwatch within the grasp of more people than before is going to be 99% business and 1% altruism. So what's the business motivation?

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ComputerWorld
Sep 06, 2022

When Windows updating goes bad — the case of the problematic patch
Every month, Windows users and administrators receive updates from Microsoft on Patch Tuesday (or Wednesday, depending on where you're located). And each month, most users all apply the same updates. 

But should we?

Case in point: KB5012170, a patch released on Aug. 9 that either causes no issues — or triggers Bitlocker recover key requests or won't install at all, demanding that you go find a firmware update. This patch, called the Security update for Secure Boot DBX, applies to nearly all supported Windows releases. Specifically, it affects Windows Server 2012; Windows 8.1 and Windows Server 2012 R2; Windows 10, version 1507; Windows 10, version 1607 and Windows Server 2016; Windows 10, version 1809 and Windows Server 2019; Windows 10, versions 20H2, 21H1, and 21H2; Windows Server 2022; Windows 11, version 21H2 (original release), and Azure Stack HCI, version 1809, all the way to Azure Stack Data Box, version 1809 (ASDB).

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ComputerWorld
Sep 02, 2022

Office 365: A guide to the updates
Office 365 and Microsoft 365 subscribers get more frequent software updates than those who have purchased Office without a subscription, which means subscribers have access to the latest features, security patches, and bug fixes. But it can be hard to keep track of the changes in each update and know when they're available. We're doing this for you, so you don't have to.

Following are summaries of the updates to Office 365/Microsoft 365 for Windows, with the latest releases shown first. We'll add info about new updates as they're rolled out.

Note: This story covers updates released to regular Office 365/Microsoft 365 for Windows subscribers. If you're a member of Microsoft's Office Insider preview program or want to get a sneak peek at upcoming features, see the company's "Release notes for Office for Windows Desktop (Beta builds)" page.

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ComputerWorld
Sep 02, 2022

Apple wasn't fooling when it said it wanted to make Macs more secure
When Craig Federighi, Apple's senior vice president of software engineering last year said, "We have a level of malware on the Mac that we don't find acceptable," he apparently really meant it. And Apple seems to be doing about something about it.

Apple is giant taking steps to secure the Mac Federighi characterized Apple as being in an enduring battle against malware on the Mac. He also explained that between May 2020 and May 2021 the company identified 130 types of Mac malware that infected 300,000 systems.

Given the Mac's reputation for security, that may seem counter intuitive, but maintaining a secure platform requires constant watchfulness.

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ComputerWorld
Sep 02, 2022

Decline in PC and tablet shipments will continue through 2023, says IDC
Global shipments of PCs and tablets are in steep decline, but will pick up again in 2024, according to a new study by IDC.

Shipments of traditional PCs are forecast to decline 12.8% to 305.3 million units in 2022, while IDC expects tablet shipments will fall 6.8% to 156.8 million. The combined market for PCs and tablets will decline by 2.6% in 2023 before returning to growth in 2024, according to IDC. 

It attributes the reduced outlook to inflation, the weakening global economy, and the surge in buying over the past two years. Consumer demand has slowed, education demand has largely been fulfilled, and enterprise demand is getting pushed out due to worsening macroeconomic conditions, IDC said. 

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ComputerWorld
Sep 01, 2022

Apple pushes out emergency updates to address zero-day exploits
Apple this week released urgent security updates to address zero-day vulnerabilities on older model iPhones, iPads, and iPods.

The patches, pushed out on Wednesday, address an out-of-bounds write issue that could be exploited by an attacker enabling them to take control of the affected device. The US Cybersecurity and Infrastructure Agency (CISA) today encouraged users and IT admins to review Apple's advisory HT213428 and apply the necessary updates.

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ComputerWorld
Sep 01, 2022

Podcast: Far Out up close — previewing Apple's big iPhone event
Join Macworld Executive Editor Michael Simon and Computerworld Executive Editor Ken Mingis as they look ahead to Apple's big Sept. 7 iPhone event.

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ComputerWorld
Sep 01, 2022

Will Apple make the App Store (more) business-friendly?
With hundreds of thousands of available apps, Apple's App Store is the core dispensary for software applications across all its computing platforms. The store already has multiple ways in which it can support enterprise users, but there is work to do.

What Apple does provide is good Apple offers a lot already.

The Apple Developer Enterprise Program lets large organizations build their own apps internally and then deploy them  privately to employees. Apple Business Manger lets developers distribute apps to specific clients or internally; organizations can then manage app distribution internally using MDM or special redemption codes. Apple has TestFlight and its own MDM system, Apple Business Essentials, which can also be used to manage app distribution remotely across Apple devices. Apple also has its Apps and Books Program in which enterprise and education customers can purchase bulk quantities of items for workforces. The problem is that not every app developer wants to make their apps available via any of these business-focused schemes. They may be selling perfectly great apps with premium features that can be unlocked by subscription, but Apple Business Manager doesn't support subscription payments. They may also be offering apps with useful features that must be unlocked through in-app purchase.



ComputerWorld
Sep 01, 2022

How to build a ‘citizen developer' workforce
With a tech talent gap that's expected to worsen in the next few years, organizations and business users are increasingly looking to low-code and no-code app development to fill digital transformation needs.

In fact, for many business users, knowing how to use low-code and no-code to build apps is becoming more of the rule than the exception. (The difference between no-code and low-code is that the latter enables some customization because developers have access to command-line coding; no-code depends on visual tools such as pull-down menus and drag-and drop building blocks.)

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ComputerWorld
Sep 01, 2022

Blockchain, AI, and the metaverse — tools for better decision-making?
Last week, I was on a panel for the World Talent Economy Forum to talk about building consensus in the metaverse. While this virtual world has potential, it's nowhere near ready to replace tools like Zoom or in-person meetings. In fact, it falls short of today's alternatives in an important way: because it relies on avatars, there's a higher risk of stolen identities and fraud. 

Generally, when building consensus, people like to look each other in the eye and use body language and personality to get others to agree. That's true on video calls and in person. Even then, the loudest (or best connected) person in a meeting — not the most knowledgeable or capable — wins the day.

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ComputerWorld
Aug 31, 2022

Addigy enables IT to automate Apple device configuration policies
There's yet more news from the ever-effervescent Apple-in-the-enterprise space, as Apple device management company Addigy has introduced a new tool called Flex Policies.

Making policies remote, automated, and easier The tool is designed to make it much easier for enterprise IT to apply policies across their Apple device fleets. What tends to happen when attempting to apply policies at a device level is that IT must do so manually doing. This seems likely to get easier with iOS 16, iPadOS 16, and macOS Ventura, but it remains a time-consuming challenge for IT.

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ComputerWorld
Aug 31, 2022

Got a Google Pixel? Flip this secret Android 13 switch
Friends, Android-appreciators, fellow Pixel-persons — listen up, for what I'm about to tell you may very well change how you think about getting around your favorite Googley phone:

No matter what you've seen with Android 13 so far or how much digging you've done to unearth its many buried treasures, you almost certainly haven't experienced the software's most significant and shape-shifting addition. And there's good reason for that: The addition isn't technically available on your device.

Android 13, as you may know by now, is a tale of two different operating systems. And while the improvements on the standard Pixel phone front are certainly not insignificant, the advancement that has the potential to make the most meaningful difference in your day-to-day life isn't intended to be used in that environment. It's limited only to foldable phones and tablets (for now, at least).

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ComputerWorld
Aug 30, 2022

Windows 10: A guide to the updates
The launch of a major Windows 10 update isn't the end of a process — it's really just the beginning. As soon as one of Microsoft's feature updates (such as Windows 10 version 21H2) is released, the company quickly gets to work on improving it by fixing bugs, releasing security patches, and occasionally adding new features.

In this story we summarize what you need to know about each update released to the public for the most recent versions of Windows 10 — versions 21H2, 21H1, 20H2, and 2004. (Microsoft releases updates for those four versions together.) For each build, we've included the date of its initial release and a link to Microsoft's announcement about it. The most recent updates appear first.

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ComputerWorld
Aug 30, 2022

How Apple is improving Mac device management in macOS 13
Enterprises that use MDM solutions providers to manage their Macs will see a variety of useful new software update management tools this fall when macOS 13 Ventura ships laster this year.

Here's a look at some of what's coming.

Better fleet management tools The new tools address many of the needs that have emerged with the shift to remote work over the past two years. One of the biggest of these has been the challenge of ensuring your entire fleet of devices is up to date and to protect against devices being used outside your MDM system.

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ComputerWorld
Aug 30, 2022

Google Slides cheat sheet: How to get started
Need to build a slide presentation for a meeting, training, or other event? Google Slides is an easy-to-use web app that comes with the essential tools and more. It stores your presentations in the cloud with Google Drive. Anyone with a Google account can use Slides and Drive for free, and they're also included with a Google Workspace (formerly G Suite) subscription for business and enterprise customers. There are Google Sheets mobile apps for Android and iOS, too.

This guide will help you become familiar with the Google Slides web interface and show you how to start a new presentation, upload a Microsoft PowerPoint file to edit in Google Slides, collaborate with others on your presentation, and finally, present it to others.

To read this article in full, please click here



ComputerWorld
Aug 29, 2022

For most users, Windows 11 22H2 doesn't move the needle
Last week, I wrote about a survey I'm using to ask PC users about their plans for Windows 11. With the 22H2 release just around the corner — and with Windows 11 now a year old — the operating assumption has been that many would be ready to move forward with deployment.

As I've said before, this is an unscientific survey, merely an attempt at getting a feel for everyone's plans. I didn't limit who could answer questions, nor try to establish bias. (The survey is still open if you'd like to weigh in on what sort of Windows 10 or 11 topics you're interested in.)

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ComputerWorld
Aug 29, 2022

Facebook agrees to settle class action lawsuit related to Cambridge Analytica data breach
The four-year-old lawsuit claimed Facebook allowed the British political consulting firm access to private data of over 80 million users.

ComputerWorld
Aug 29, 2022

Why Apple is building two different smartglasses platforms
A revolution is coming. And even the general public understands it has something to do with headsets, goggles or glasses.

But what is the reality of the coming revolution, exactly? Virtual reality (VR), augmented reality (AR), extended reality (ER), mixed reality (XR)?

Meta CEO Mark Zuckerberg changed the name of his company from "Facebook" to "Meta," then miraculously convinced the media to refer to all of these realities as "the metaverse." That marketing miracle also led many to view Zuckerberg as the leader — or, at least, the thought leader — of this new trend.

That's why people were shocked (and Zuckerberg mocked) when Zuck shared a selfie from Horizon Worlds, Meta's virtual reality game, as part of its European debut; instead of looking like the future, it looked like the 1990s. He later explained on Instagram that the graphics were "pretty basic"… "taken very quickly to celebrate a launch."

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ComputerWorld
Aug 26, 2022

How Generation Z workers are different from everyone else
Members of Generation Z, or people born between 1997 and 2012, will comprise 27% of the workforce by 2025. That means they will soon be working in your company if they aren't already.

What makes this generation different from the ones that came before it? Statistically, a few facts are worth noting.

Gen Z is on track to be the most diverse and best-educated generation yet. More than 20% of its members identify as LGBT. Yet, they have little or no memory of 9/11.  Nearly every one of them owns a smartphone, at least in the developed world.

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ComputerWorld
Aug 26, 2022

Windows 11: A guide to the updates
A Windows launch isn't the end a process — it's really just the beginning. As with Windows 10, Microsoft continually works on improving Windows 11 by fixing bugs, releasing security patches, and occasionally adding new features.

In this story we summarize what you need to know about each update released to the public for Windows 11. For each build, we've included the date of its release and a link to Microsoft's announcement about it. The most recent updates appear first.

The easiest way to install updates is via Windows Update. Not sure how? See "How to handle Windows 10 and 11 updates" for full instructions.

To read this article in full, please click here



ComputerWorld
Aug 26, 2022

What is Managed Device Attestation on Apple platforms?
Announced at WWDC 2022, Managed Device Attestation protection shows that Apple is adjusting device security protections to adapt to an increasingly distributed age.

Secure the endpoints, not the end times This adjustment reflects a reality shift. Work doesn't happen on specific servers or behind defined firewalls today. VPN access can differ across teams. And yet, in a workplace defined by multiple remote devices (endpoints), the security threat is greater than ever.

Managed Device Attestation works to create a second boundary of trust around which device management solutions can work to protect against attack.

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ComputerWorld
Aug 26, 2022

The need to ‘work happy'
Disclosure: HP is a client of the author.

At HP's Amplify event this week (which is focused on partners), I initially got excited about an update to my favorite laptop, the HP Folio. But what really caught my attention was the opening video, which shows employees in a variety of locations and situations working, and having fun.

I often wonder if companies and their leaders realize we are in a very different world than we were before the COVID-19 pandemic. Employees are rethinking priorities and whether they are working to create unions, thinking about resigning (the Great Resignation), or have tuned out (quiet quitting), the goal seems to be the same — a renewed focus on work/life balance.

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ComputerWorld
Aug 26, 2022

Planned ‘fixes' for credit-card interchange fees will actually make fraud easier
I love it when organizations try and do something good, but don't think things through and end up delivering unintended negative consequences.

Today's case in point: the US Senate and the Federal Reserve, both of whom are looking to reduce high interchange costs, but are unintentionally increasing costs for merchants and sharply boosting the undiscovered fraud rate. Not bad for government work.

Let's start with the Senate, where Sens. Dick Durbin (D-IL) and Roger Marshall (R-KS) have crafted The Credit Card Competition Act of 2022. Its stated goal: reduce the interchange fee that financial institutions and card brands (Visa, MasterCard, Amex, etc.) charge retailers. 

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ComputerWorld
Aug 26, 2022

Android, ChromeOS, and the future of app discovery
Android and ChromeOS. ChromeOS and Android. Has there ever been a more enigmatic and question-creating couple in the mobile-tech universe?

From the get-go, Google's two primary platforms have been the subject of endless scorn and speculation. Folks who don't actually use a Chromebook and haven't experienced ChromeOS since its earliest days have long been convinced that the platform serves no practical purpose and is destined for death. For ages, the popular narrative revolved around the notion that Google was gonna somehow "merge" the two into a single consolidated entity.

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ComputerWorld
Aug 25, 2022

Apple Business Essentials now supports non-App Store installs on Macs
If you blinked you might have missed it, but Apple recently introduced support for packages to its Apple Business Essentials solution for small business IT management.

What is Apple Business Essentials? Aimed at the 31 million or so US small and mid-sized businesses (SMBs), Apple Business Essentials lets business owners or tech support teams manage fleets of Apple devices effectively using Apple's existing APIs and a nice, simple management console. The company already makes training resources for its solution available.

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ComputerWorld
Aug 25, 2022

5 productivity tips for hybrid workers
As the world returns to the office, many people are finding themselves working in a new hybrid environment, where some of the workweek is spent at home and some is spent in the office.

Working from essentially two different offices can make productivity in both places challenging. A collaborative study from researchers at the Autonomous Technological Institute of Mexico (ITAM), Stanford, the University of Chicago, and MIT found that six out of 10 workers reported being more productive at home than they expected to be, in part because they were able to cut out commute time and unwanted conversations with chatty co-workers. The majority of respondents thought home was a great place to get some heads-down uninterrupted work done; however, many found some collaborative tasks were a bit more challenging to do from their home office.

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ComputerWorld
Aug 24, 2022

The new workplace will be distributed, digital — and full of purpose
On a stressed-out planet, employee wellbeing is becoming an important consideration in the workplace, and so it's easy to sympathize with Apple employees rebelling (again) against the company's inflexible take on flexible work.

Flexibility empowers employees and speaks of trust Flexible work has not only already proved to be productive, but to deliver significant benefits in terms of better work/life balance. It accepts the reality that there is no one-size-fits-all approach that suits all the individuals, teams, and functions that drive corporate success.

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