NEWS: KM WORLD ARTICLES
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   NEWS: KM WORLD ARTICLES
KM World Articles
Apr 02, 2020

Capacity?s latest platform update enhances worker productivity
With the introduction of new features, Capacity provides a more comprehensive support automation platform for organizations

KM World Articles
Apr 02, 2020

Virtual agents can take enterprise service management to new levels
Virtual agents can provide satisfying and productive service experiences for customers in the process. Best of all, they are always available.

KM World Articles
Apr 02, 2020

Digital Science to collaborate with Zhipu.AI to build a COVID-19 information portal
The partnership will leverage technology to improve information flows and encourage collaboration to facilitate research and innovation

KM World Articles
Apr 02, 2020

Madwire and Marketing360 offer online order and delivery app for restaurants
Allows customers to seamlessly order online for pickup or delivery

KM World Articles
Apr 01, 2020

Accenture completes acquisition of ESR Labs
Helps automotive companies drive greater value from software

KM World Articles
Mar 31, 2020

Unique Software expands team of consultants to support Microsoft SharePoint and Teams during COVID-19
As owners and executives navigate potential business disruption, Unique Software Development offers solutions to support business continuity

KM World Articles
Mar 31, 2020

SignSpace enables EU eIDAS-compliant digital signatures
Electronic signature service provides is built on Nixu's cybersecurity expertise

KM World Articles
Mar 31, 2020

Hyland adds more file formats within the Document Filters platform
Document Filters delivers a deeper inspection of file contents, seamless rendering and annotating, and the ability to easily transform and output content

KM World Articles
Mar 31, 2020

John Snow Labs makes healthcare platforms free during COVID-19
John Snow Labs offers one platform for the entire AI lifecycle

KM World Articles
Mar 30, 2020

Global Governance Advisors to make platform free during COVID-19 pandemic
emPower is specifically designed to maximize workplace productivity and allow board of directors and senior management to continue to work uninterrupted from any work environment

KM World Articles
Mar 30, 2020

4 Guiding Principles of Knowledge Governance (Video)
Land Title & Survey Authority of British Columbia (LTSA) policy manager Lisa Poeckert discusses the principles the LTSA applied in building its data governance model in this clip from her presentation at KMWorld 2019.

KM World Articles
Mar 27, 2020

TransPerfect uses AI to enhance translation services
TransPerfect Metrics Service tracks best-practice indicators at each phase of the translation process while also amplifying critical elements such as brand voice, style, tone and reader engagement in parallel with human aesthetic direction

KM World Articles
Mar 27, 2020

Northern Light adds COVID-19 research and information to Clinician Insights
Northern Light applies its unique search and content aggregation capabilities to do its part during the current global pandemic

KM World Articles
Mar 27, 2020

Brother and Kofax partner to offer unified solution
Unified print management and capture with unprecedented document security creates a high value, compelling, and comprehensive solution

KM World Articles
Mar 27, 2020

Aisera offers AI remote working assistant to healthcare providers during COVID-19 pandemic
The Aisera Virtual Assistant will help hospitals and government agencies deliver responses to the high volume of questions, concerns, and inquiries

KM World Articles
Mar 26, 2020

Cato Networks introduces solution to deliver remote work tools
With Instant Access for Cato SDP, enterprises can deliver large scale, secure, high-performance remote access worldwide at the flip-of-a-switch

KM World Articles
Mar 26, 2020

Creatio offers its products for free for organizations fighting the pandemic
Service Creatio, customer center edition, offers a single point of contact with integrated tools for omnichannel service

KM World Articles
Mar 26, 2020

Copyright Clearance Center offers support for educators
CCC partners with 40 rightsholders to authorize new uses of existing learning materials at no cost as educators cope with remote teaching during COVID-19 crisis

KM World Articles
Mar 26, 2020

Replicant's AI Voice Responder supports call centers during COVID-19
Enables call centers to respond to increased customer calls without adding agents

KM World Articles
Mar 26, 2020

New York City Department of Transportation relies on Mindbreeze InSpire ?
NYCDOT's objective is to deliver widely scattered but valuable information to the appropriate users and departments at the right time and in the right context

KM World Articles
Mar 25, 2020

Zendesk and Tata Consultancy Services partner to offer enriched CRM solutions
As part of this alliance, global companies will benefit from TCS' technology expertise and Zendesk's support, sales, and engagement software to meet customers' rapidly evolving demands and transform their experience

KM World Articles
Mar 25, 2020

Language I/O receives high security designation
Having an ISO 27001:2013 certification not only guarantees that these customers are protected, but it also means that the onboarding process for these customers will be much faster

KM World Articles
Mar 25, 2020

Intelligent Education offers free teaching tools to boost remote learning during COVID-19
This will allow educators to make online courses quickly and easily

KM World Articles
Mar 24, 2020

Pegasystems creates free app to track COVID-19 employee exposure
Pega developed this app to help clients ensure the well being of their employees and customers while also helping to mitigate their business risks

KM World Articles
Mar 24, 2020

InterSystems Unveils New Version of IRIS Data Platform
IRIS now features a beta version of IntegratedML, which enables application and SQL developers to develop machine learning (ML) algorithms and embed them into sophisticated applications in a simple, intuitive, and scalable way

KM World Articles
Mar 24, 2020

Intact grants access to Microsoft Cloud Services for remote work
Intact rapidly delivers edge computing apps with automated no-code Azure cloud services

KM World Articles
Mar 23, 2020

Igloo Software offers workplace bundle for remote working
Igloo provides solutions for employees to continue to communicate, collaborate, and share knowledge wherever they work

KM World Articles
Mar 23, 2020

3 Key Themes for KM in 2020 and Beyond (Video)
Kim Glover, TechnipFMC director, knowledge management, discusses the importance of embracing technology, being flexible in KM, and acknowledging the human factor in KM in this clip from her presentation at KMWorld 2019.

KM World Articles
Mar 22, 2020

Kofax ControlSuite now integrated with Kofax TotalAgility
TotalAgility's intelligent automation capabilities extend the time-to-value and competitive differentiation of ControlSuite

KM World Articles
Mar 19, 2020

X1 provides search platform to remote workers at discounted rate
X1 is making its desktop productivity technology more accessible for remote workers globally

KM World Articles
Mar 19, 2020

Thomson Reuters acquires Pondera Solutions
Adds technology, analytics, and human analysis to combat fraud, waste and abuse

KM World Articles
Mar 19, 2020

Smartsheet offers COVID-19 resources for government agencies
Smartsheet Gov is a secure, enterprise-grade platform designed for government agencies, built on AWS GovCloud (U.S.) and is a FedRAMP-authorized collaborative work management platform

KM World Articles
Mar 19, 2020

The Financial Data Exchanges releases new version of its platform for tax season
The FDX API 4.0 introduces critical improvements to tax applications and brings full compliance with REST conventions, other international standards

KM World Articles
Mar 18, 2020

Cognitive computing and AI begin to grow together
How do we manage the hype and promise for new inventions while making sure that they represent a realistic opportunity? Can we invent self-driving cars or a Boeing 737 MAX without exposure to the risks these innovations can pose to our lives?

KM World Articles
Mar 18, 2020

Engineerica Systems offers access to Accudemia to Colleges and Universities transitioning to online learning
The center management and cloud based software allows center staff and students to arrange appointments and meet virtually

KM World Articles
Mar 18, 2020

Harnessing the Power of Text Analysis
Understanding natural language processing, common obstacles faced, and methodologies to overcome them

KM World Articles
Mar 18, 2020

Proven strategies to manage a work-from-home workforce
The global coronavirus (COVID-19) outbreak has accelerated this decision making process for many companies that still rely on traditional office-based work structures.

KM World Articles
Mar 18, 2020

Smartsheet provides disaster response with Smartsheet Gov platform
The company is providing COVID-19 resources for government agencies, private sector planning, and response

KM World Articles
Mar 17, 2020

Will AI Surpass Past Technologies in Displacing Human Work? (Video)
Microsoft Modern Workplace Supportability Engineer Ross Smith compares the potential impact of AI to replace human work to earlier landmark technologies in this clip from the opening keynote at KMWorld 2019.

KM World Articles
Mar 17, 2020

Alfresco acquires content services specialist
Acquisition adds industry expertise and out-of-the-box solutions

KM World Articles
Mar 17, 2020

The great aim of education is not knowledge but action.
Herbert Spencer

KM World Articles
Mar 16, 2020

Tacton expands visualization for manufacturing
The improved offering shortens the sales cycle, reduces order errors, and educates customers by enabling real-time collaboration throughout the buying process

KM World Articles
Mar 16, 2020

Fusion Risk Management unveils pandemic response toolkit
The company is offering dynamic emergency planning and response resource freely available to all

KM World Articles
Mar 13, 2020

Sinequa Intelligent Search platform now available on AWS
AWS Marketplace will enable clients to purchase software directly from AWS and have charges be seamlessly integrated into their AWS bill

KM World Articles
Mar 13, 2020

Remesh raises $25 million for to expand its AI research platform
Agile research platform to use funds to further expand product offering and drive strategic growth

KM World Articles
Mar 12, 2020

Centra Health improves patient care with Oracle Cloud apps
Hospital network moves finance, procurement, human resources, and supply chain applications to the cloud to increase efficiency and improve business insights

KM World Articles
Mar 11, 2020

Medicus IT acquires Nexus Practice IT to enhance healthcare resources
The combined entity is one of the largest healthcare-focused MSP in the country

KM World Articles
Mar 11, 2020

Priority Software boosts mobile ERP application
Updates include expanded portfolio of out-of-the-box mobile apps and advanced Mobile App Generator capabilities

KM World Articles
Mar 10, 2020

Cardknox revamps Merchant Portal
Cardknox's new Merchant Portal enables its clientele to manage their payment activity and access robust reporting with ease

KM World Articles
Mar 10, 2020

Why Taxonomy Rules Matter (Video)
Jason Hein, Earley Information Science director, delivery services, outlines taxonomy basics and the value of metadata and accurate definitions in this clip from his presentation at KMWorld 2019.

KM World Articles
Mar 10, 2020

Siren 10.4 enables improved search across records
In 10.4 the key new feature is the ability to find the "shortest" paths across connected records

KM World Articles
Mar 10, 2020

Netwrix improves data classification for Google Drive
Data tagging improves compliance with CCPA

KM World Articles
Mar 09, 2020

OpenText Acquires XMedius
The acquisition will make OpenText a leader in secure information exchange and unified communications

KM World Articles
Mar 09, 2020

OpenText acquires XMedius for $75 million
The acquisition will make OpenText a leader in secure information exchange and unified communications

KM World Articles
Mar 09, 2020

Perspective on Knowledge: 250 Columns later
Knowledge management has indeed become a multi-threaded discipline, embracing just about everything related to knowledge.

KM World Articles
Mar 09, 2020

Preparing ECM platforms for the future - KMW Webcasts KMWorld Live
Modern content requires support for digital form factors, the bridging of information silos, the ability to deliver insight and intelligence, the support of new content types, governance and security, cloud adoption acceleration, the ability to operate at extreme scale, and an easy way to build new apps.

KM World Articles
Mar 09, 2020

KMWorld 100 Companies That Matter in Knowledge Management 2020
In selecting organizations for the list each year, we look for companies that are innovative in advancing their products and capabilities to meet changing customer requirements?whether they are using the newest technologies available or continuing with proven, tried-and-true approaches.

KM World Articles
Mar 09, 2020

Jans Aasman, CEO, Franz: Knowledge Graphs enrich and contextualize the understanding of data


KM World Articles
Mar 09, 2020

Keith Berg, General Manager, Upland Software: Top Five Trends for The Contact Center in 2020


KM World Articles
Mar 09, 2020

BI and ANALYTICS sustain smart city initiatives
Despite the challenges, cities of all sizes have succeeded in setting up smart city programs, although most consist of one or more point solutions rather than a full ecosystem.

KM World Articles
Mar 09, 2020

Bill Priemer, President and CEO, Hyland: Unlock productivity gains and improve the customer experience with a modern content services strategy


KM World Articles
Mar 09, 2020

Daniel Fallmann, Founder & CEO, Mindbreeze: Intelligently linking information with machine learning, natural language processing, and AI-supported search functions


KM World Articles
Mar 09, 2020

Deep project management
Given the increased negative media exposure that comes from project failure, organizations need more tightly integrated, intelligent project management systems, in addition to people who have the requisite skills. This need will grow as systems continue to become more complex and timelines more tightly compressed.

KM World Articles
Mar 09, 2020

Heather Kotula, VP Marketing and Communications, Access Innovations: Use artificial intelligence to unlock new potential for your knowledge base


KM World Articles
Mar 09, 2020

Zach Wahl, Founder and CEO, Enterprise Knowledge: Laying the foundation for Enterprise Artificial Intelligence


KM World Articles
Mar 09, 2020

The critical role of enterprise content management in digital transformation
The ability to personalize is an indicator that an organization is managing its content well enough to deliver what each individual needs.

KM World Articles
Mar 09, 2020

THE SMART MONEY: Decoupling financial services for cross-departmental big data integration
Monetizing data while complying with regulations in finance is increasingly dependent on the ability to decouple the enterprise?across departments, business lines, and individual services.

KM World Articles
Mar 09, 2020

Using knowledge graphs and search - KMW Webcasts KMWorld Live
Semantic knowledge graphs can help connect users and employees to the most relevant information they need to make better and faster decisions in the real world.

KM World Articles
Mar 09, 2020

David Weinberger's new book, Everyday Chaos, is honored with Axiom Award
While most of the examples come from the business world, Weinberger says the book uses them to get at the effect machine learning may be having on everything from the role of strategy, to our ideas about fairness, even to how we think things have meaning

KM World Articles
Mar 09, 2020

Creatio and Industrie Reply partner to offer automation solutions
The partnership will help companies automate their operations

KM World Articles
Mar 06, 2020

Sage Clarity partners with Toward Zero to improve manufacturing analysis
Sage Clarity solutions are high-value options to improve manufacturing performance

KM World Articles
Mar 06, 2020

Cadient Talent collaborates with EmployUs on employment referral platform
The solution will help clients attract and retain talent in today's labor market

KM World Articles
Mar 05, 2020

Coveo In-Product Experience aims to enrich customer experiences
The AI-powered solution understands context, reduces friction, and enhances customer experience

KM World Articles
Mar 05, 2020

LENSEC and Zensors partner on security platform using CCTV images and analysis
Zensors captures images from Perspective VMS to provide artificial intelligence

KM World Articles
Mar 05, 2020

Active Navigation helps strengthen Equifax?s cybersecurity footprint
Investments in new technologies help Equifax protect sensitive data?

KM World Articles
Mar 05, 2020

Scismic to join the Digital Science family of companies
Digital Science welcomes Boston-based Scismic to the family to help improve diversity in the STEM workforce

KM World Articles
Mar 04, 2020

Zendesk transforms the customer experience with latest updates
New product suites democratize service and sales software by making it easy to try, buy, and use

KM World Articles
Mar 03, 2020

What Is a Content Rulebook? (Video)
Jason Hein, Earley Information Science director, delivery services, discusses the purpose and essential elements of internal content rulebooks in this clip from his presentation at KMWorld 2019.

KM World Articles
Mar 03, 2020

Sourcegraph receives $23 million in funding round to expand
Sourcegraph Universal Code Search lets developers focus on solving problems, not struggle to find code while managing rapidly changing and complex codebases.

KM World Articles
Mar 03, 2020

Bridging the data gap with semantic search
This KMWorld webcast discussed how semantic search bridges the gap between the user and the content

KM World Articles
Mar 03, 2020

OpenDS4AII is now an open source project to facilitate data science programs
OpenDS4All allows educators anywhere to access the information, built their curriculum, for free, and contribute back to the project so that it is constantly evolving and improving

KM World Articles
Mar 02, 2020

Asset Control launches Ops360 solution
Ops360 offers a rich web user interface based on a new business domain model and RESTful API

KM World Articles
Mar 02, 2020

Quzara assists AWS in receiving FedRAMP compliance
Quzara specializes in cloud security services, risk assessments and managed security services for government and commercial customers

KM World Articles
Mar 02, 2020

U.S. Air Force selects Fluree?s data management platform to support global communications
Fluree platform was selected to provide secure communications using an encrypted, distributed, blockchain-backed graph database shared between partners

KM World Articles
Mar 02, 2020

CloudCheckr Federal receives FedRAMP designation
CloudCheckr Federal will enable United States federal, state, and local governments to securely govern their cloud infrastructure with its FedRAMP Ready cloud management platform

KM World Articles
Mar 02, 2020

New Research: Businesses face a 'digital ceiling' in their transformation progress
Companies have a difficult challenge breaking through to the most advanced levels of digital maturity

KM World Articles
Feb 28, 2020

Air launches signature platform after raising $6 million in funding
Air offers an end-to-end workplace collaboration tool

KM World Articles
Feb 28, 2020

Knoema continues to expand in knowledge management space
Acquires? alternative data aggregator and solutions provider

KM World Articles
Feb 28, 2020

Akumina partners with BlueModus to improve content management
The collaboration will bring personalized digital employee experiences that align with the content management needs of organizations

KM World Articles
Feb 28, 2020

Conga improves its Digital Document Transformation Suite
Digital Document Transformation Suite offers new features that enable professionals to transform and automate

KM World Articles
Feb 27, 2020

Alcide Kubernetes security platform supports PCI and GDPR security regulations
Alcide Kubernetes Security Platform to enable automated Kubernetes compliance checks

KM World Articles
Feb 27, 2020

PMG.net joins Blue Prism?s Technology Alliance to advance hyperautomation
Customers will reap the benefits of no code process automation and orchestration

KM World Articles
Feb 27, 2020

Up-leveling customer communications infrastructure?with RPA
With RPA, AI-powered robots observe humans using software and then learn to use the software themselves

KM World Articles
Feb 27, 2020

Verint Systems and Adobe expand partnership to power personalized customer journeys
The partnership will surface customer experience data to automate the process of predicting and acting on experience drivers

KM World Articles
Feb 26, 2020

Algolia unveils enhancements for search with Winter ?20 release
Latest release includes powerful new search tools

KM World Articles
Feb 26, 2020

Applause partners with Infosys
Launches digital testing services for clients

KM World Articles
Feb 26, 2020

Kitman Labs receives investment from the Sony Innovation Fund
The funds will support continued innovation and ongoing global expansion

KM World Articles
Feb 25, 2020

What Drives the Need for KM in Organizations? (Video)
Collins Aerospace director, knowledge & change strategies, operations & quality Lynda Braksiek discusses recent APQC findings on what is driving organizational KM needs in this clip from her presentation at KMWorld 2019.

KM World Articles
Feb 25, 2020

Ripcord adds $45 million investment led by CDK Global to modernize the car buying process
Ripcord and CDK Global to develop joint solutions to transform automotive retail; total investment now more than $120 million

KM World Articles
Feb 25, 2020

Bizagi 11.2.4 introduces the new Business Insights service
Bizagi launches a wide range of platform enhancements to accelerate intelligence and integration in enterprise automation initiatives

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