NEWS: KM WORLD ARTICLES
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   NEWS: KM WORLD ARTICLES
KM World Articles
Nov 21, 2018

Aprimo Updates its Suite of Digital Asset Management Tools
Aprimo boosts its suite with new integrations, eliminates manual jobs, and more

KM World Articles
Nov 21, 2018

Kofax Enhances AI Functionalities for the Digital Workforce
Kofax RPA's unique architecture and complementary smart automation solutions in its Intelligent Automation platform enable enterprises to plan, deploy, and manage a digital workforce that scales

KM World Articles
Nov 20, 2018

AppTek Announces More Than 200 Language Pairs for Machine Translation Platform
Expanded capability enables enterprise organizations to integrate bi-directional translation of text into communication and commercial applications

KM World Articles
Nov 19, 2018

2018 KM Promise Award Winner: Sinequa
The Sinequa platform incorporates artificial intelligence, machine learning, and natural language processing to ingest and analyze structured and structured data from disparate data sources

KM World Articles
Nov 19, 2018

2018 KM Reality Award Winner: Delta Air Lines
Delta's relaunched platform offers knowledge management experience with responsive design and anytime, anywhere, any device access.

KM World Articles
Nov 19, 2018

Canon U.S.A. Announces New Document Scanners for High-Volume Scanning
Designed to process large volumes of documents and withstand the rigors of production-level scanning

KM World Articles
Nov 19, 2018

Intranet DASHBOARD Changes Name to GreenOrbit
New branding reflects a focus on moving the intranet industry forward by taking the complexity out of digital workplaces

KM World Articles
Nov 19, 2018

Gonzaga University gives Oracle Cloud high marks
Leading private university accelerates innovation and drives business transformation

KM World Articles
Nov 16, 2018

Diligen and NetDocuments Form Partnership
The integration will allow users to analyze legal documents for accurate reviews

KM World Articles
Nov 16, 2018

Dilligen and NetDocuments Form Partnership
The integration will allow users to analyze legal documents for accurate reviews

KM World Articles
Nov 16, 2018

UCB and Verint Release Digital Health Assistant App
Verint automation is powering UCB's innovative, patient-centric app?a solution that modernizes patient interactions and improves the overall patient journey for those with Parkinson's disease, regardless of treatment

KM World Articles
Nov 15, 2018

Fueling Sales and Marketing with Presentation Management


KM World Articles
Nov 15, 2018

AI or IA?Intelligent Assistants?
True AI-enabled intelligent assistants will be possible in the not-so-distant future

KM World Articles
Nov 15, 2018

BloomReach Introduces Collaboration Features for the Enterprise
With brXM v13, BloomReach introduces Enterprise Collaboration with Multi Team Support

KM World Articles
Nov 15, 2018

KMWorld 2018 Puts Sharp Focus on AI, Machine Learning, and Collaboration


KM World Articles
Nov 15, 2018

Nuance Signs to Sell Document Imaging Division to Kofax for $400 Million
Nuance to sharpen focus on conversational AI- and cloud-related technologies

KM World Articles
Nov 15, 2018

Nuance to Sell Document Imaging Division to Kofax for $400 Million
Nuance to sharpen focus on conversational AI- and cloud-related technologies

KM World Articles
Nov 14, 2018

Cloudtenna Releases DirectSearch and DirectSearch Core for Global File Search
File search infrastructure faces requirements that go beyond the footprint of traditional search infrastructure used for log-search and site-search

KM World Articles
Nov 14, 2018

The Role of the KM Implementer in Ensuring Positive Change
KM perceptions and the KM mindset are an excellent basis for managing?and creating a culture receptive to?change

KM World Articles
Nov 13, 2018

Ephesoft Launches New Global Partner Program
Addresses increasingly diverse partner ecosystem and the shift toward cloud-based solutions

KM World Articles
Nov 12, 2018

ABBYY Recognition Server Rebrands as ABBYY FineReader Server
The server-based OCR service joins the FineReader product family

KM World Articles
Nov 12, 2018

SDL Introduces New Tools for Launching Multilingual Content
SDL's next-generation NMT 2.0 solution has been developed with and for enterprises that require deployment flexibility to rapidly process high volumes of multilingual content for a global audience across multiple use cases and scenario

KM World Articles
Nov 12, 2018

Hanor works leaner With DocStar
Tenth largest pork producer in the U.S. is increasing efficiency with DocStar ECM

KM World Articles
Nov 09, 2018

IntelliChief Boosts Workflow Platform
IntelliChief ECM 4.2 improves information workflow

KM World Articles
Nov 09, 2018

Adobe and Dropbox Partner on E-Signature Integration
Adobe Sign makes it easier than ever to incorporate e-signatures into the way individuals and companies of all sizes do business.

KM World Articles
Nov 08, 2018

6 Essential Skills for Expanding Intelligence and Knowledge Sharing
There are six essential skills that everyone can learn from successful entrepreneurs, says Amy Wilkinson, who delivered a keynote at KMWorld 2018 in Washington, DC this week

KM World Articles
Nov 08, 2018

Important Insights Into Creating a People-Centric Workplace
Geoff Ables, managing partner, C5 Insight offered his best tips at KMWorld 2018

KM World Articles
Nov 08, 2018

Transforming Work with Knowledge Tech
At KMWorld 2018, EY explained how it is using cognitive services and natural language processing to disambiguate search queries, improving relevance and accelerating content retrieval paired with Office 365-based collaboration capabilities that transform creating and sharing content

KM World Articles
Nov 08, 2018

The Importance of the Digital Employee Experience
If employees are the heart of the business, company policies should reflect that, said Rebecca Rodgers, principal consultant, Step Two, during her KMWorld 2018 session

KM World Articles
Nov 07, 2018

Getting Back on Track to Thinking Creatively to Make Better KM Decisions
Dan Pontefract, Head, Learning & Collaboration, TELUS and & Author, Flat Army, opened up the second day of KMWorld 2018 with a passionate plea to focus on the moment

KM World Articles
Nov 06, 2018

Best Practices for Using AI for Future KM Programs
Onkar Chanel, Global KM Lead, Red Hat Inc., discussed how to utilize AI for future KM programs during his KMWorld 2018 session, AI For Next Gen KM Programs.

KM World Articles
Nov 06, 2018

Industry Veterans Share Their Tips and Tricks for KM
Two KM veterans shared their insights at KMWorld 2018

KM World Articles
Nov 06, 2018

KM and AI, Working to Eliminate Bias and AI?s role in the Future
Daniel W. Rasmus, founder & principal analyst, serious insights and Bellevue College, Faith and AI, discussed the future of KM and AI at KMWorld 2018

KM World Articles
Nov 06, 2018

Knowledge Management: Using Design Thinking to Go from Insights to Innovation
KM can be seen as overhead and hard to justify, but it must be presented as what it is: a problem-solver, something that makes life better for everyone

KM World Articles
Nov 06, 2018

Tips for Creating a Culture of KM-Enabled Change
Key strategies for enabling KM-enabled organizational change were explored at KMWorld 2018

KM World Articles
Nov 06, 2018

Tips for Enabling a Culture of KM-Enabled Change
Key strategies for enabling KM-enabled organizational change were explored at KMWorld 2018

KM World Articles
Nov 06, 2018

Veterans Share Their Tips and Tricks for KM
Two KM veterans shared their insights at KMWorld 2018

KM World Articles
Nov 05, 2018

What Sandwiches, Categories, and Ethics Have to Do with Machine Learning
In a machine learning context, taxonomists must be careful with categories and naming not only because it's ethical?but also because machine learning is a garbage in, garbage out operation

KM World Articles
Nov 05, 2018

The Need for Taxonomy Skills in the New World Of AI
Taxonomy roles are going to become more important because machine learning systems must have well tagged content in order to create useful models

KM World Articles
Nov 05, 2018

The Importance of ?Smart? Taxonomy- and Ontology-Enabled Resources
Taxonomies and ontologies are seeing a resurgence of interest and usage, according to a keynote at Taxonomy Boot Camp 2018

KM World Articles
Nov 05, 2018

Taxonomy 101 ? Key Terms and Concepts
At Taxonomy Boot Camp 2018, Heather Hedden, author of The Accidental Taxonomist, presented a Taxonomy Workshop, a wide-ranging introductory taxonomy tutorial

KM World Articles
Nov 05, 2018

Taxonomy and its Applications in Business
Taxonomy is becoming increasingly important as data continues to grow

KM World Articles
Nov 05, 2018

Taxonomy Experts at Indeed Discuss How they Built and Managed the Job Searching Database
Experts discussed how they classified one of the largest job listing databases

KM World Articles
Nov 05, 2018

Shell drives industry transformation and innovation with Microsoft
Collaboration with Microsoft gives Shell a solid digital platform

KM World Articles
Nov 05, 2018

How the Knot Leverages Taxonomies and ML to Help Enable the Perfect Wedding
Preparing data for machine learning involves identifying what data can (and should) be collected to improve the product in the future

KM World Articles
Nov 05, 2018

MindTouch Knowledge Management Platform Achieves KCS v6 Verification
Verification signifies proven knowledge management best practices and techniques

KM World Articles
Nov 05, 2018

Creating Effective Taxonomy for Fast-Changing Industries
At Taxonomy Boot Camp 2018, Daniel Hooker, senior item taxonomy analyst, Target Corp., described how to measure Taxonomy effectiveness

KM World Articles
Nov 05, 2018

Best Practices for Taxonomy Governance
In a presentation at Taxonomy Boot Camp 2018, Joseph A. Busch, founder and principal, Taxonomy Strategies, shared the rationale and best practices for taxonomy governance processes

KM World Articles
Nov 02, 2018

Conversica Receives $31 Million in Latest Funding Round, Will Extend AI Technology
Conversica uses conversational AI technologies to power intelligent assistants that automate routine business conversations

KM World Articles
Nov 01, 2018

Seva Raises Seed Financing to Change How Knowledge Workers Search for Information
Funding will be used to scale engineering team and execute early go-to-market activities

KM World Articles
Oct 31, 2018

The future of the future: Crossing the epistemic divide
As the world races ahead, purely ?data-driven ?approaches will ?become less ?attractive. Instead, ?we need to start ?gaining a deeper ?understanding of how to bridge the great ?divide which ?separates the artificial and the natural.

KM World Articles
Oct 31, 2018

Cognitive Computing: AI: The issue is execution
By demonstrating on Jeopardy! that a machine could understand and analyze many fields of human knowledge and answer questions faster and more accurately than the reigning human experts, Watson's victory created an instant global brand.

KM World Articles
Oct 31, 2018

Behind the scenes in search
New solutions are emerging that help connect searchers with content, but established principles also need to ?be followed. ?In the past, users might go to a company's home page and look for information, but now, they are asking questions like what time a store in a particular location is open.' Ideally, onsite search should be integrated with enterprise systems that also help pro?vide as complete a picture of the user as possible.

KM World Articles
Oct 31, 2018

2018 KMWorld Promise and Reality award finalists: KM Promise Award
The award recipient provides innovative technology that breaks through the hype to help customers gain insights, collaborate, and compete in a mobile and global business environment.

KM World Articles
Oct 31, 2018

2018 KMWorld Promise and Reality award finalists: KM Reality Award
To be considered for the Reality Award, the knowledge management program must be in place for at least one year, receive support from senior management, and have defined metrics to evaluate the initiative and its impact on organizational goals.

KM World Articles
Oct 31, 2018

Money-making opportunities in manufacturing: Translating big data into ongoing revenue streams
Manufacturing's metamorphosis is related to the constant generation of commerce-related big data in general. And, it may very well serve as a harbinger of the evolution of business itself in days to come.

KM World Articles
Oct 31, 2018

New approaches for smarter collaboration
Regardless of the variations, the fundamental message is clear: Collaboration is a growth industry. Most solutions offer enterprise-grade features that allow even the largest enterprises to share information securely within and outside of the organization.

KM World Articles
Oct 31, 2018

Perspective on knowledge: When knowledge isn?t enough
If knowledge is a tool intended to enable us to make decisions that are more likely to protect us and advance our shared interests, then it is clear that knowledge can fail us. Each domain has at least informal rules about what counts as evidence.

KM World Articles
Oct 31, 2018

Knowledge management thrives on partnership
If a KM program historically has not played well with others, now is a good time to change the approach. And even if there are already strong collaborative relationships, strengthening those ties?and forging new ones with less obvious partners?can help prepare for the people, process, and technology changes taking shape as part of digital transformation.

KM World Articles
Oct 30, 2018

Calabrio Releases Calabrio ONE with Speech Analytics and Other Workforce Management Features
Calabrio ONE includes a variety of updates to allow users to provide a single view of the customer for an improved experience

KM World Articles
Oct 29, 2018

Pramata Simplifies the Billing Process with Release of New Platform Update
Pramata's platform simplifies and speeds the deployment of a broad range of revenue leakage solutions needed to help billing and finance teams

KM World Articles
Oct 29, 2018

Preservica and Enwoven Partner to Unlock the Power of Company and Brand Stories
Helps create narratives that draw on authentic corporate and brand heritage

KM World Articles
Oct 29, 2018

Oil company integrates service and information management
Apex Oil Company combines enterprise service management solution Cherwell with M-Files for enhanced document management

KM World Articles
Oct 29, 2018

SmartRecruiters Introduces SmartCRM
SmartCRM helps recruiters find the best candidate

KM World Articles
Oct 26, 2018

Unifi Software Boosts Data Catalogue with Natural Language Search
The Unifi Data Catalog and Unifi Data Platform Version 3.0 offers a suite of self-service data tools that are inclusive of data preparation alongside data catalog

KM World Articles
Oct 26, 2018

Neural Technologies Releases Platform Supporting Event Data from Business Processes
Optimus Ecosystem has built in big data capability and powers its own event data lake, which has the capability to manage and store infinitely scalable volumes of event data

KM World Articles
Oct 25, 2018

OpenText Makes Customer Service in the Cloud Easier
The integration of Qfiniti with Amazon Connect signals a new standard in cloud-based customer support and workforce optimization and enables all organizations using Amazon Connect to deliver world-class customer support

KM World Articles
Oct 25, 2018

CallMiner Updates Real-Time Speech Analytics Platform
Enhances scalability, speed to insight, and integration with existing agent desktops and workflows

KM World Articles
Oct 25, 2018

RedPoint Global Enhances Data Marketing Capabilities in Latest Update
The RedPoint Customer Engagement Hub allows organizations to better recognize customers through enhanced capabilities

KM World Articles
Oct 24, 2018

Why your DAM needs an asset librarian
Across industries, from media and manufacturing to oil exploration and law, businesses have requirements that librarians are best suited to meet. Organizations want employees, authorized third parties and clients to easily access corporate assets (e.g., media, documents, designs, graphics, etc.) through a DAM system. Making that happen requires knowing how to sort and classify content, create, manage and govern metadata and construct workflows.

KM World Articles
Oct 23, 2018

Tableau Unveils New Product Roadmap
Introduces new way to interact with data through natural language

KM World Articles
Oct 23, 2018

Tableau Unveils Product Roadmap
Introduces new way to interact with data through natural language

KM World Articles
Oct 23, 2018

Converseon.AI Launches Library of Pre-Built AI-Powered Language Models
Accelerates the adoption, value, and use of social listening data

KM World Articles
Oct 23, 2018

Oracle Puts Data First to Eliminate Customer Blind Spots
Oracle CX Unity enables view into customer interactions across channels and applications

KM World Articles
Oct 23, 2018

Hugo and Freshworks Announce Integrations to Power Customer Engagement Suite
Hugo translates customer insights into work for other teams, improving team alignment and velocity

KM World Articles
Oct 22, 2018

Preparing for California?s New Data Privacy Act: Q&A with ASG?s Rob Perry
California recently passed the California Consumer Privacy Act of 2018, a new privacy law that will give individuals more control over the information that businesses collect about them and impose new penalties on companies that fail to comply.

KM World Articles
Oct 22, 2018

Contract Leasing Corporation Implements Digital Business Solution on BP Logix
Digital technology platform enables business transformation

KM World Articles
Oct 19, 2018

NOS Microsystems Releases Encrypted Cloud Platform
get2Clouds secures intellectual property and offers protected messaging

KM World Articles
Oct 16, 2018

LogMeIn Introduces New Support Solutions for Employees
Both products bring the IT Help Desk directly to the employee to offer a much simpler and more efficient support experience.

KM World Articles
Oct 16, 2018

FileWave?s Latest Update Supports Apple?s Fall Releases
FileWave v13 allows users to leverage Apple enhancements

KM World Articles
Oct 15, 2018

Ontotext Releases GraphDB 8.7
Offers vector-based concept matching and better scalability, performance, and data governance

KM World Articles
Oct 15, 2018

SecOps firm transforms CX and contact center operations
Rapid7 will use NewVoiceMedia firm to enable more personalized customer experience

KM World Articles
Oct 15, 2018

United Records Management Becomes URM Technologies
Company rebrands to reflect its forward-thinking mission, services, and technology offerings

KM World Articles
Oct 12, 2018

Breakthrough Technologies in Knowledge Management
This KMWorld webcast explores a variety of breakthroughs in Knowledge Management

KM World Articles
Oct 11, 2018

Content Automation Emerges to Extract Value Fast-Growing Stores
As organizations increase their embrace of digital transformation, there is a greater appreciation for the value of content automation to deliver information quickly and effectively to both customers and employees, according to new research by Information Today, Inc. and Quark Software, Inc.

KM World Articles
Oct 11, 2018

Content Automation Emerges to Extract Value from Fast-Growing Stores
As organizations increase their embrace of digital transformation, there is a greater appreciation for the value of content automation to deliver information quickly and effectively to both customers and employees, according to new research by Information Today, Inc. and Quark Software, Inc.

KM World Articles
Oct 11, 2018

Iron Mountain Announces Cloud-Based Content Services Platform Powered by Google Cloud's AI and Machine Learning
The InSight SaaS content services platform unlocks value from data to drive revenue and better decision making

KM World Articles
Oct 10, 2018

Kapost Creates Suite of Tools for Content Operations
These two new tools will support marketing teams

KM World Articles
Oct 10, 2018

CallMiner and Medallia Partner to Empower Voice of the Customer Insights with Direct and Indirect Feedback
Combines CallMiner contact center engagement analytics with Medallia's solicited feedback data

KM World Articles
Oct 08, 2018

Insurance company works with OnBase as part of technology transformation
OnBase will act as the content services platform, helping to eliminate data silos

KM World Articles
Oct 08, 2018

Tangoe Launches New Product Strategy, Looks to Machine Learning and AI
Intelligent automation extends to every aspect of the Tangoe Atlas Platform and their managed services including touch-free processing of invoices, integration, reporting and analytics, and optimization

KM World Articles
Oct 05, 2018

Progress Updates Kendo UI For Users with Disabilities
Kendo UI now meets all 17 criteria including mobile accessibility, help for individuals with low vision as well as cognitive and learning disabilities

KM World Articles
Oct 05, 2018

SDL Releases Provides Document Translation in New Platform for Legal Professionals
The SDL Multilingual eDiscovery solution will allow legal professionals to translate any document, anywhere

KM World Articles
Oct 03, 2018

Wrike Adds Tableau Connectors, Boosts its Work Management Platform
Wrike Integrate allows users to automate complex workflows at scale across people and teams

KM World Articles
Oct 02, 2018

InterSystems Launches Solution to Extract Value from Healthcare Data
InterStystems IRIS for Health extends the power of the data platform with healthcare-specific capabilities necessary to build today's real-time connected care solutions

KM World Articles
Oct 02, 2018

Adobe Continues to Revolutionize the PDF with Latest Update to Acrobat Document Cloud
Adobe Acrobat Document Cloud will centralize how people connect and use PDFs

KM World Articles
Oct 01, 2018

Louisiana hospital works with Health Catalyst to improve analytics
The Health Catalyst DOS transforms raw data from virtually any data source into deep data?data that is meaningful, actionable, and provides actual business value

KM World Articles
Oct 01, 2018

SearchStax Releases Cloud Solr Service on the Google Cloud Platform
SearchStax Cloud Solr allows support for Solr in the Google Cloud Platform

KM World Articles
Oct 01, 2018

Perfect Sense Enhances its Content Management Publishing System in Latest Update
Brightspot 4.0 offer users with a variety elements to customize content

KM World Articles
Oct 01, 2018

Slack Acquires Astro Technology to Streamline Chat and Email
The acquisition will allow Slack to further unify chat, email, and boost search

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