NEWS: KM WORLD ARTICLES
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   NEWS: KM WORLD ARTICLES
KM World Articles
Apr 23, 2021

Aisera secures $40 million in funding round to expand its AI Service Management solution
Aisera announces strategic partnerships and integrations with Zoom, Slack, and Microsoft Teams for increased enterprise collaboration

KM World Articles
Apr 22, 2021

Kenshoo completes acquisition of Signals Analytics
The acquisition expands the company's full-circle marketing intelligence offerings

KM World Articles
Apr 22, 2021

Reynen Court introduces secure cloud offering for law firms
New model provides comprehensive solution for sourcing, testing, and strategically managing third-party software applications in secure private cloud

KM World Articles
Apr 21, 2021

Infutor joins Unified ID 2.0 to help develop an open-source identity framework
Initially developed by The Trade Desk, Unified ID 2.0 will be a common currency of digital advertising

KM World Articles
Apr 20, 2021

VMware introduces platform to assist remote workers
This new solution enables a highly engaged workforce; delivers broader, more effective security; and reduces costs and operational overhead

KM World Articles
Apr 20, 2021

Sinequa launches cloud optimized intelligent search platform on Microsoft Azure
Integrated with Microsoft 365, Sinequa also seamlessly extracts information from other data sources through a portfolio of more than 200 connectors

KM World Articles
Apr 20, 2021

NICE acquires MindTouch and launches CXone Expert
CXone takes a holistic approach to improving both agent and customer experiences

KM World Articles
Apr 20, 2021

Goodyear rolls out digital customer service with eGain?
"Service is where the customer experience rubber meets the road," said Ashu Roy, eGain CEO.

KM World Articles
Apr 19, 2021

Kaseya supports remote work with abundance of updates
Key updates allow IT professionals to discover virtual machines, customize cybersecurity training, modules, and navigate evolving CMMC guidelines

KM World Articles
Apr 16, 2021

Semafone and Avaya collaborate to provide better payment security for contact centers
Reseller agreement builds customer loyalty and trust in digital commerce and strengthens PCI DSS compliance and privacy capabilities for contact centers

KM World Articles
Apr 16, 2021

PTC Wizard announces integration with Zoom
The integration offers parent-teacher conference scheduling with Zoom video conferencing

KM World Articles
Apr 16, 2021

SingleStore partners with IEX Cloud to create innovations for the financial data market
SingleStore database of now also provides lower TCO for financial data market innovator

KM World Articles
Apr 16, 2021

Singapore Airlines taps Salesforce
Airline plans revamp of customer case and knowledge management system

KM World Articles
Apr 15, 2021

Zoho launches ?Qntrl?
New corporate division addresses mid-market gap in growing workflow orchestration market

KM World Articles
Apr 15, 2021

How to Make the Business Case for a New Intranet
Sara Teitelman discusses how to institute a new intranet during her KMWorld Connect 2020 presentation

KM World Articles
Apr 15, 2021

VPL debuts SaaS platform to support the healthcare sector
VPL introduces a SaaS supply chain visibility platform that enables greater collaboration across health systems

KM World Articles
Apr 15, 2021

Knowledge management culture and the government workforce
By continuously promoting information sharing and lessons learned, government workforces find themselves better prepared to meet mission challenges and adapt to larger shifts in the sector and the world

KM World Articles
Apr 14, 2021

Egnyte streamlines integrations to secure Microsoft 365
New capabilities deliver sensitive content management, built-in compliance, and end-to-end visibility without sacrificing M365 functionality

KM World Articles
Apr 14, 2021

OpenTexts introduces massive Cloud Editions update
OpenText announces new content services platform, industry solutions, and innovations across the OpenText portfolio

KM World Articles
Apr 14, 2021

OpenText introduces massive Cloud Editions update
OpenText announces new content services platform, industry solutions, and innovations across the OpenText portfolio

KM World Articles
Apr 13, 2021

Templafy launches platform to support business content throughout its lifecycle
The content enablement platform's newest solution supports sharing and collaboration, tracking and analytics, and e-signing for enterprise business content

KM World Articles
Apr 13, 2021

airSlate provides eSignature solution to Defa3 Cyber Security
eSignature solution will elevate Defa3 Cyber Security's technology portfolio and expand airSlate's footprint

KM World Articles
Apr 13, 2021

TeamViewer introduces customer engagement suite
TeamViewer Engage is a new browser-based customer engagement suite offering a fully digital interaction from contact to contract

KM World Articles
Apr 13, 2021

Pega Process AI delivers self-optimizing process automation
New Pega capability drives additional process efficiency and effectiveness at enterprise scale

KM World Articles
Apr 12, 2021

Snorkel AI announces AI Application Studio
Application Studio aims to be the fastest way to develop AI applications

KM World Articles
Apr 12, 2021

PDFTron purchases document automation provider Windward Studios
Together, the companies now provide a single, definitive platform for adding comprehensive document automation, generation, and collaboration capabilities to any software

KM World Articles
Apr 12, 2021

Microsoft inks deal to buy Nuance for $19.7 billion
Acquisition will combine solutions and expertise to deliver new cloud and AI capabilities across healthcare and other industries

KM World Articles
Apr 12, 2021

Rocket Software agrees to acquire ?ASG Technologies
Acquisition furthers Rocket's commitment to its customers and partners to continue to grow its portfolio of enterprise software solutions

KM World Articles
Apr 12, 2021

Rocket Software agrees to acquire ASG Technologies
Acquisition furthers Rocket's commitment to its customers and partners to continue to grow its portfolio of enterprise software solutions

KM World Articles
Apr 09, 2021

Dice makes it easier for recruiters to be matched with tech candidates
Dice provides enhanced tech-focused career marketplace, including release of new candidate profile

KM World Articles
Apr 08, 2021

How to Improve Organizational Openness Through Knowledge Sharing
Charlene Li explained how to share information and reform silos during KMWorld Connect 2020

KM World Articles
Apr 08, 2021

Digital Science adds Ripeta to its family of solutions
Ripeta will provide tools that increase the reproducibility of research

KM World Articles
Apr 07, 2021

Discover how this new era of content services can facilitate business transformation
This latest KMWorld webcast showcases content services and AI

KM World Articles
Apr 07, 2021

6 steps for engaging employees regardless of their workspace
As companies continue to navigate the challenges brought on by the COVID-19 pandemic, they must ensure employees are engaged and supported in every work environment

KM World Articles
Apr 07, 2021

Accenture snaps up Core Compete
Expands capabilities and talent in AI-powered supply chain, cloud, and data science

KM World Articles
Apr 06, 2021

M-Files acquires Hubshare
The Hubshare secure information exchange platform enables companies to drive digitalization and improve CX

KM World Articles
Apr 06, 2021

Talkwalker can now analyze speech from podcasts
Extract insights from the growing podcast market in seconds????

KM World Articles
Apr 06, 2021

KM specialists give their predictions for knowledge management in 2021
This KMWorld webinar explores top trends in knowledge management

KM World Articles
Apr 05, 2021

Cleo boosts ecommerce with the CIC Engine
With market calling for hyper-scalability as eCommerce and digital sales skyrocket,?Cleo's ecosystem integration platform delivers ?

KM World Articles
Apr 05, 2021

Intranet startup Staffbase announces $145 million financing round
Partnership with General Atlantic will help accelerate Staffbase's global growth and strengthen its position in solutions for internal communications

KM World Articles
Apr 05, 2021

PDFTron acquires PDF3D
PDFTron platform expands with the availability of the PDF3D SDK for developers

KM World Articles
Apr 02, 2021

Kingland platform lets users easily identify and act on relevant information
Simplified and automated approach to viewing client data and decision making reduces errors and improves efficiency

KM World Articles
Apr 02, 2021

Experts at Enterprise Knowledge break down knowledge graphs and machine learning
This KMWorld webinar focuses on how knowledge graphs and machine learning are transforming insights

KM World Articles
Apr 01, 2021

Optimize Microsoft 365 with Softchoice
This KMWorld Webcast offers tips and tricks for Microsoft 365 during the remote work boom

KM World Articles
Apr 01, 2021

Microsoft Viva Connections desktop app is now available for download
Following the launch of the desktop app, the mobile experience for Viva Connections will be available in Teams in the summer of 2021

KM World Articles
Apr 01, 2021

Pipeliner CRM enables enhanced reporting options for sales organizations in latest release
New functionalities include performance indicators and quota forecasting plus a set of visual aides to help sales leaders ascertain current and future performance trends

KM World Articles
Apr 01, 2021

Aikon Labs provides knowledge assistant for users of Microsoft Teams
Ariv.ai uses cutting edge AI (NLP) to extract insight and knowledge from unstructured conversation data and turns it into reusable knowledge

KM World Articles
Mar 31, 2021

Boostlingo language interpretation support is now available for Zoom ?
For companies who rely on Zoom for their video conferencing needs and agencies that use Boostlingo to manage their interpreting business, this represents another important step forward in On-Demand language and communication ubiquity

KM World Articles
Mar 31, 2021

Talkdesk introduces AI Trainer, enabling enterprises to successfully resolve more cases through automation
Talkdesk AI Trainer gives agents and supervisors the ability to observe, validate, and quickly improve artificial intelligence models

KM World Articles
Mar 31, 2021

Adlib adds deeper contract analytics capabilities
A contract is one of the riskiest, most complex, yet valuable documents any organization has

KM World Articles
Mar 30, 2021

Vyopta receives $8 million in capital to continue growing its collaboration innovations
Investment accelerates Vyopta's growth and product roadmap as it helps enterprise, government, healthcare and education customers manage increasingly complex collaboration and communication technologies

KM World Articles
Mar 30, 2021

Deloitte collaborates with Automation Anywhere
Mutual customers will experience a smooth transition to Automation 360?

KM World Articles
Mar 30, 2021

ServiceNow boosts its COVID-19 vaccine management platform
ServiceNow enables global organizations to rapidly administer COVID-19 vaccines at scale

KM World Articles
Mar 30, 2021

How remote teams can use organic self-service KM tools
Adopting strategies that incorporate organic elements can dramatically accelerate common support workflows by reducing the friction between accessing knowledge and productive output

KM World Articles
Mar 30, 2021

YSoft creates digital faxing extension
YSoft SAFEQ Digital Fax introduces simple, secure, and cost-effective digital faxing

KM World Articles
Mar 29, 2021

OpsVeda creates beginner packages for new customers to gain agility
Program unlocks easy access to the solution factory that addresses a variety of business opportunities

KM World Articles
Mar 29, 2021

Reltio Enterprise 360 aims to hasten clinical trials ?
New biopharma, life sciences, and pharmaceutical cloud service promises fast, efficient research study enrollment and improved management

KM World Articles
Mar 29, 2021

Khoros joins the Adobe Exchange Partner Program to provide connected digital customer experiences
The Khoros platform integrates across the Adobe Experience Cloud and will include features like customized customer experiences, enhanced team efficiency, and improved customer engagement

KM World Articles
Mar 26, 2021

airSlate?s latest release streamlines workflow
?Latest airSlate feature highlights the power of no-code solutions to make automation easy for businesses

KM World Articles
Mar 26, 2021

Ontic and Unicort partner to offer users access to federal and state records
Ontic Fortune 500 and emerging enterprise clients gain access to over 150 million digital state and federal court records

KM World Articles
Mar 26, 2021

Aunalytics launches Daybreak for Financial Services
Mid-sized banks and credit unions now have access to actionable data, enriched with Smart Features, to enhance customer relationships and deliver the right products and services, to the right people, at the right time

KM World Articles
Mar 25, 2021

Riskified and Dentsu collaborate to transform the ecommerce space
The partnership will help retailers digitally transform their business

KM World Articles
Mar 25, 2021

BillingPlatform creates partner program and marketplace
Partnership ecosystem coupled with world-class billing platform and other enabling technology solutions help customers grow their businesses and increase profitability

KM World Articles
Mar 25, 2021

AWS partners with Hugging Face to democratize access to NLP models
Developers can quickly get started building applications with state-of-the-art language models available through Hugging Face on Amazon SageMaker

KM World Articles
Mar 24, 2021

Metazoa announces new DevOps Solution for Salesforce
The seminal software tools that defined DevOps for Salesforce are now free?

KM World Articles
Mar 24, 2021

ITV leverages Stardog?s enterprise knowledge graph platform
With Stardog, ITV has the potential to manage its rights with greater agility and flexibility.

KM World Articles
Mar 24, 2021

KnowledgeLake platform now available via Canadian Microsoft Azure Data Centers
KnowledgeLake customers can host instances in Canadian data centers to ensure data sovereignty and improve performance

KM World Articles
Mar 24, 2021

Crownpeak snaps up digital experience platform provider e-Spirit
Extends Crownpeak's global reach

KM World Articles
Mar 24, 2021

GRID provides no-code spreadsheet-to-web solution
This productivity tool aims to ease common challenges of sharing and presenting data from spreadsheets

KM World Articles
Mar 23, 2021

Domino?s dishes up AI/ML solutions at scale
Pizza giant is using Datatron's centralized AI ModelOps and model governance platform

KM World Articles
Mar 23, 2021

ABBYY launches no-code platform Vantage 2 and AI Marketplace ?
Vantage 2 delivers ready-to-use AI skills for intelligent automation to citizen developers

KM World Articles
Mar 23, 2021

TrustGrid reveals platform that offers secure digital trust ecosystem
Patent-protected advanced blockchain technology used to provide privacy preserved, secure and private digital trust services

KM World Articles
Mar 22, 2021

Mote receives $2 million in funding to continue expanding its voice messaging solution
Innovative voice messaging startup Mote celebrates 1 million weekly users, Gmail integration and a funding boost

KM World Articles
Mar 22, 2021

Four best practices for eliminating data chaos and information silos in 2021
It's imperative that organizations establish rules of engagement and best practices for the use of content and collaboration platforms in 2021

KM World Articles
Mar 19, 2021

Pencil boosts marketers capabilities with AI for ads
Pencil's "Machine Generated Creative" platform learns from historic ads to generate new creative ideas that help brands systematically improve results

KM World Articles
Mar 19, 2021

Pencil boosts marketers' capabilities with AI for ads
Pencil's "Machine Generated Creative" platform learns from historic ads to generate new creative ideas that help brands systematically improve results

KM World Articles
Mar 19, 2021

ProxsysRX and Talon collaborate to offer outpatient follow-up solution
The partnership helps hospitals reduce readmissions and improve patient satisfaction

KM World Articles
Mar 19, 2021

O?Neil Digital Solutions provides AI platform that gives comprehensive snapshot of customers
Platform improves customer experiences, retention, and industry ratings

KM World Articles
Mar 18, 2021

How to Create a Knowledge Sharing Podcast
KM Specialist Sue-Ella Mueller described how to create a podcast at KMWorld Connect 2020

KM World Articles
Mar 17, 2021

EBI integrates SafeZone into its contact tracing solution to stop the spread of COVID-19 in the workplace
The implementation of SafeZone as Workplace Health and Safety solution helps employees maintain proper physical distancing and companies quickly track potential COVID-19 exposure

KM World Articles
Mar 16, 2021

Pramata releases solution to improve contract visibility
This approach provides immediate contract visibility for revenue teams

KM World Articles
Mar 15, 2021

Capitalizing on the Data Economy: Why MDM and Data Governance Have Never Been More Critical
Platform-style MDM solutions in particular provide the data model flexibility to allow the business to develop a common data model, often for the first time in an enterprise

KM World Articles
Mar 12, 2021

Dropbox snaps up DocSend for $165 million
DocSend provides secure document sharing and analytics used by more than 17,000 organizations

KM World Articles
Mar 12, 2021

Wix Answers offers several new products to better manage customer support
Spotter, One Inbox, and Control Room build on Wix Answers' mission to unify customer support, allowing companies to scale up operations efficiently

KM World Articles
Mar 12, 2021

CTERA launches remote work platform for post-pandemic support
New small factor edge filer and lightweight desktop agents securely extend corporate file systems to satellite branches and home offices

KM World Articles
Mar 11, 2021

OpenText Cloud Edition 21.1 delivers major enhancements
Provides updates across the five OpenText Clouds

KM World Articles
Mar 11, 2021

OpenText announces major updates across its cloud platforms
The upgrades include new API services, cloud capabilities, and major enhancements across the OpenText portfolio

KM World Articles
Mar 11, 2021

ServiceNow releases enhanced version of the Now Platform
Now Platform Quebec release features new Creator Workflows and App Engine Studio to accelerate the pace of digital transformation, enabling fast low-code app development across the enterprise to easily workflow everyday business challenges

KM World Articles
Mar 11, 2021

Stirista to acquire VDC to expand its identity solutions
Adding unique and authoritative data offerings will expand Stirista's identity assets and power its new data marketplace exchange

KM World Articles
Mar 11, 2021

How to Choose the Right Intranet Platform
Sara Teitelman discusses selecting intranet platforms during KMWorld Connect 2020

KM World Articles
Mar 11, 2021

Automation Anywhere creates new brand, Automation 360
New brand, innovations create secure, scalable, modern cloud platform to automate end-to-end business processes for greater productivity

KM World Articles
Mar 10, 2021

IFS debuts IFS Cloud to provide seamless management of company assets
IFS Cloud brings all IFS industry capabilities and functionality depth together on a single API-based platform

KM World Articles
Mar 10, 2021

Confirmit and FocusVision complete transaction to merge ?
Unites two research technology companies

KM World Articles
Mar 10, 2021

Lexalytics announces new partnerships to improve insights, efficiencies, and patient outcomes
Focus is on helping medical affairs teams apply the latest in AI and NLP technologies

KM World Articles
Mar 10, 2021

APRIL International selects Ephesoft
Insurance provider automates claims and hospital invoice processing in Asia

KM World Articles
Mar 10, 2021

MuleSoft Composer for Salesforce connects apps and data to Salesforce
Business users can unlock data and automate integrations with clicks, not code

KM World Articles
Mar 09, 2021

airSlate launches signNow integrations across the Microsoft cloud
Customers can add signNow features into their documents and processes

KM World Articles
Mar 09, 2021

Turning partners with Bongo to provide learning platform for virtual and in-person instruction
Maximize engagement between instructors and participants with a single learning platform

KM World Articles
Mar 09, 2021

Qumulo and Commvault collaborate to protect file data
New integration delivers best-in-class data management and protection to radically simplify managing massive amounts of file data

KM World Articles
Mar 08, 2021

Chargify unveils Stream by Chargify platform
The new platform pushes innovation in the B2B SaaS billing market

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