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Jul 26, 2024
ServiceNow, the AI platform for business transformation, is entering a strategic partnership with Boomi, a leader in intelligent integration and automation, with a commitment towards enhancing customer experiences with AI-based self-service. Manifesting as a series of technological integrations, ServiceNow and Boomi's partnership centers AI as the catalyst for the connection and collaboration necessary for improving and accelerating operational efficiency at scale, according to the companies.
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Jul 25, 2024
EnterpriseDB (EDB), the leading Postgres data and AI company, is debuting a new, custom-built chatbot, EDB Envoy. Designed to accelerate time-to-value and the path to EDB solutions, EDB Envoy allows users to ask questions regarding their EDB journeys with their natural language, driving a seamless customer experience.
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Jul 24, 2024
Reveille Software (Reveille), a leader in management and monitoring solutions for Intelligent Process Automation-based applications, is announcing a partnership with ABBYY, a global leader in purpose-built AI for intelligent automation, integrating the companies' key technologies to enhance intelligent document processing. Combining Reveille's monitoring capabilities with ABBYY's Intelligent Document Processing (IDP) solution, joint customers benefit from fast onboarding, touchless processing, lower costs, and improved visibility.?
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Jul 24, 2024
Mimecast, the global Human Risk Management (HRM) platform, has acquired Code42, the insider threat management and data loss prevention company, with the goal of integrating Code42's technology with Mimecast's human-centered security risk management.?
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Jul 23, 2024
Sonatype, the end-to-end software supply chain security platform, is announcing the debut of two of its solutions?Sonatype SBOM Manager and Nexus Repository?on the AWS Marketplace. Now, AWS customers can access the full Sonatype platform?including Sonatype Firewall Repository's open source malware protection and Sonatype Lifecycle's software composition analysis solution?to secure and streamline software supply chains.
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Jul 23, 2024
Code Metal, the company powering AI-based development workflows for the edge, is announcing it has secured $13 million in seed funding, as well as $3.45 million in a pre-seed round. Led by Shield Capital and J2 Ventures?with participation from Fulcrum Venture Group, Underdog Labs, and more?this capital will propel Code Metal's efforts to build both its modular and verifiable agentic workflows that radically enhance the speed of development and its team of experts.
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Jul 23, 2024
Snowflake, the AI Data Cloud company, is announcing that it will host Meta's Llama 3.1?a collection of multilingual open source large language models (LLMs)?in Snowflake Cortex AI, the solution providing instant access to industry-leading LLMs. With Snowflake's AI research team having optimized Llama 3.1 405B for both inference and fine-tuning, this offering pairs Meta's powerful, open source LLM with Snowflake's inference system stack for real-time, high-throughput inference.
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Jul 22, 2024
SnapLogic, a leader in generative integration, is debuting its strategic partnership with Syndigo, a leading SaaS commerce data management provider, aiming to empower organizations to realize the value of their data across both critical data and transactional systems. By enabling enterprises to more rapidly integrate best-in-class Master Data Management (MDM), Product Information Management (PIM), and content syndication solutions across their data estates, joint customers can more efficiently unlock the value of their data for positive business outcomes.
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Jul 22, 2024
SecurityPal, a leader in customer assurance technology, is unveiling its Customer Assurance Suite (CAx), a comprehensive solution that combines advanced software, AI, and a team of certified security experts to enhance and accelerate the security review process.
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Jul 19, 2024
Trade businesses can optimize their field service processes and marketing capabilities to improve customer satisfaction, increase operational efficiency, and grow revenue
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Jul 19, 2024
Forcepoint, a global leader in data-first cybersecurity solutions, is debuting its comprehensive generative AI (GenAI) security solution designed to enable secure, transparent control across GenAI platforms. Featuring an integration with OpenAI's ChatGPT Enterprise Compliance API, Forcepoint's GenAI Security solution empowers both enterprise and government agencies to utilize GenAI innovations while adhering to robust data security and compliance standards.
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Jul 18, 2024
Includes a series of new capabilities that will redefine how teams bring new products and services to market
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Jul 18, 2024
Creatio works to transform legacy processes that impact enterprise productivity
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Jul 18, 2024
ScienceLogic, a leader in automated IT operations, is debuting Skylar AI, a new human-centric AI suite designed to enable enterprises to intelligently process and respond to business challenges. Skylar AI leverages generative AI (GenAI) technology paired with unsupervised machine learning and human-in-the-loop automation training models to deliver accurate predictions, tailored recommendations, and intelligent automations for business efficiency.
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Jul 17, 2024
LexisNexis?Legal & Professional, a leading global provider of information and analytics, is debuting Nexis AI, a generative AI (GenAI)-powered decision intelligence platform that enhances corporate research processes. Born from the fact that there is more data than ever, yet data consumers have less time to access that information, Nexis AI empowers these entities with highly efficient, highly effortless research processes, giving enterprises a competitive edge.
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Jul 17, 2024
Murf Speech Gen 2 provides advanced customization features; variability, emphasis and ?Say It My Way'
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Jul 16, 2024
Acquisition marks a pivotal step in corporate strategy
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Jul 15, 2024
Zone & Co, a leading provider of ERP-expanding software solutions for the CFO's office, is announcing its acquisition of Staria Flow?an end-to-end accounts payable (AP) automation solution?integrating the technology with the Zone platform. This acquisition reflects Zone's dedication toward offering the most holistic, robust ERP-expanding software for enterprises of any size, according to the vendor.
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Jul 15, 2024
This acquisition marks a significant milestone for both companies
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Jul 15, 2024
Phil Ryan, VP strategy and innovation at Lucidworks, and Eric Redman, senior director, data science and analytics at Lucidworks, joined KMWorld's webinar, Governing Enterprise Knowledge in the AI Era: Enhancing Relevance with LLMs and RAG, to examine a variety of methods that employ LLMs and RAG to revolutionize business knowledge management?including enhanced tagging, categorization, summarization, and more.
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Jul 12, 2024
These updates allow customers to better see and analyze their data in real time
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Jul 12, 2024
IGEL, provider of the secure endpoint OS for now and next, is expanding its strategic relationship with Microsoft, releasing a series of new integrations that aim to support enterprises leveraging Windows products. These enhancements?which include IGEL OS support for Windows 365 Frontline edition, new features for Microsoft Intune, and native support for Microsoft Azure stack HCI?aim to empower organizational productivity, efficiency, and security when working with Microsoft.
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Jul 11, 2024
Capacity, an AI-powered support automation platform relentlessly focused on improving the customer journey, is announcing the recent acquisition of CereProc and SmartAction, two companies that focus on enhancing touchpoints with speech tools and AI-powered agents, respectively. The acquisition will bring both talent and technology to Capacity, driving the company's ability to deliver scalable voice and virtual agent software, according to the vendor.
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Jul 11, 2024
Egnyte Copilot features include summarization, Knowledge Base Q&A, and transcription
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Jul 10, 2024
Foxit, a leading provider of innovative PDF and eSignature solutions, is debuting two new eSignature subscription plans for both individuals and organizations of all sizes. The two subscription tiers?Foxit eSign Essentials Plan and Foxit eSign Business Plan?emphasize a set of comprehensive services that fit the needs of several entities.
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Jul 09, 2024
Experts joined KMWorld's webinar, The Generative AI Advantage: Optimizing AI-Driven Product Discovery, to explore how GenAI is rapidly changing the world of search and product experiences, from technological requirements to customer expectations.
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Jul 09, 2024
The goal of the collaboration is to develop advanced algorithms that yield more efficient and user-friendly visual representations of application structures
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Jul 08, 2024
The M-Files metadata foundation drives superior AI experiences by creating a unique, customer-specific information model that surrounds all content, ensuring safe and high-quality results. With M-Files, organizations automatically get?the mandatory enablers for successful AI deployment: connectivity, confidentiality and curation.
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Jul 08, 2024
ClearPeople's flagship product, Atlas, is the first Intelligent Knowledge Platform built specifically for Microsoft 365. Atlas tackles the critical organizational challenge of unlocking knowledge within Microsoft 365 and other enterprise systems, to drive your business forward.
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Jul 08, 2024
ClearPeople's flagship product, Atlas, is the first Intelligent Knowledge Platform built specifically for Microsoft 365. Atlas tackles the critical organizational challenge of unlocking knowledge within Microsoft 365 and other enterprise systems, to drive your business forward.
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Jul 08, 2024
Throughout the many AI solutions we have developed within both the public and private sector, we differentiate ourselves by working alongside our clients to weave KM and data management practices through knowledge graphs and a semantic layer and build user-focused AI solutions that are embedded within organizational processes, support the organizational mission, and reflect how people and processes fuel enablement and adoption.
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Jul 08, 2024
Lucidworks' total AI solutions seamlessly integrate cutting-edge?generative AI models with over a decade of proven search expertise. We create personalized experiences for customers and employees, driving engagement and results across key applications like knowledge management, commerce, and service & support.
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Jul 08, 2024
Key to the accuracy of SinglePoint's GenAI responses is Northern Light's use of retrieval augmented generation (RAG); only sources from vetted content collections within the client organization's SinglePoint portal? business news, primary or licensed secondary market research, thought leaders' commentary, technology white papers, conference abstracts, or industry and government databases?are tapped for answers. There's virtually no risk of "hallucination" since SinglePoint does not rely on a commercial large language model's internet-based training data.
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Jul 08, 2024
Openstream.ai serves global enterprises with a visionary platform continually tuned by world-class AI experts, orchestrating the latest AI approaches?and tools to deliver state-of-the-art conversational experiences.
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Jul 08, 2024
Your contact center is crucial to your company, so equipping agents with cutting-edge technology is essential for delivering top-notch service. RightAnswers from Upland Software, a leader in AI knowledge management, simplifies creating, maintaining, and accessing relevant information when needed.
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Jul 08, 2024
Sugarwork is designed for companies to capture institutional knowledge?both tacit and explicit?and make it accessible to anyone in the organization. It leverages?GenAI to enable organizations to capture the information, insights, and nuances of daily operations.
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Jul 08, 2024
Developing and honing your KM team's change management capabilities are two of the most important things you can do to help your organization prepare for AI and implement it effectively. Partnerships with IT are also critical, not only for helping KM implement new technologies, but by also providing opportunities for KM to provide value back to the business.
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Jul 08, 2024
Talkdesk Knowledge Management leverages AI to enhance self-service and agent-assisted automation. It consolidates articles from third-party?platforms for federated search and uses LLM-based generation and semantic search for faster content retrieval.
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Jul 08, 2024
With the right approaches, tools, and self-service facilities, it is possible for users possessing any degree of technical aptitude to quickly find and avail themselves of non-textual content.
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Jul 08, 2024
Knowledge should always be considered as accretive, not something that's "here today, gone tomorrow."
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Jul 08, 2024
As of now, GenAI doesn't learn from the knowledge it creates any more than a paint-mixing machine learns more about colors every time it's used.
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Jul 08, 2024
The key best practice is upfront planning, including having an understanding of the potentially far-reaching impact of migration.
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Jul 08, 2024
The tech industry's glory days may be fading a little, but this is not a time for despair. It's an opportunity for renewal. By shifting to a needs-driven approach, the industry can ensure its relevance in a rapidly changing landscape.
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Jul 08, 2024
It's easy to become overwhelmed, even awestruck at the amount of information about AI, particularly GenAI, being thrown at us on a daily basis. The ability of AI technologies to process vast amounts of data, recognize patterns that humans can't see, and generate new knowledge and insights boggles the imagination. The challenge faced by knowledge managers is determining what is actually useful and will have staying power.
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Jul 08, 2024
While there are many ways AI will disrupt and advance the records management process, these four key applications will make the biggest impact: automating document classification and tagging, records retention and data hygiene, leveraging natural language processing for record analysis and predictive analytics for records management.
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Jul 08, 2024
This release helps to make vector search more universally applicable
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Jul 03, 2024
The Maxim stack provides end-to-end AI evaluation across the development lifecycle
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Jul 02, 2024
With Stream's integrated solution, the caption generation process is seamlessly integrated into the existing video management workflow, saving time and resources
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Jul 01, 2024
John Chmaj, senior director, KM strategy at Verint, and Colin Kennedy, COO and co-founder at Shelf, joined KMWorld's webinar, Rethinking KM for Agility, Efficiency, and Innovation, to explore recent advancements in AI and related technologies that propel KM strategies toward their central goals.
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Jun 28, 2024
ChatStream with AllegroGraph's Neuro-Symbolic AI capabilities unlocks contextual enterprise knowledge through text queries with long-term memory
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Jun 27, 2024
Both products leverage Medius's proprietary artificial intelligence to offer unmatched accuracy, transparency, and efficiency
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Jun 26, 2024
Solix, the provider of cloud data management and AI solutions, is unveiling Solix ECS, an affordable, all-in-one solution engineered to combat legacy paper and file management systems preventing many organizations from truly modernizing.
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Jun 26, 2024
Arcitecta extends its reach to the museum and cultural asset market
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Jun 26, 2024
Market-leading solutions enhanced with AI allow ease of integration with the CRM and ERP systems of customers' choice
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Jun 25, 2024
Nexthink, the leader in digital employee experience management software, is unveiling Nexthink Adopt, a solution built on Nexthink's Digital Employee Experience (DEX) platform designed to reduce friction in digital adoption. Nexthink Adopt aids in increasing ROI for single or multi-application environments, enabling end-to-end application success with AI-driven analytics, personalized employee guidance, and greater transparency in technical performance and reliability, according to the company.
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Jun 25, 2024
Sisense, the leader in API-first embedded analytics that transform enterprise data into a competitive edge, is announcing the beta launch of the generative AI (GenAI)-powered Sisense Analytics Chatbot?an embeddable analytics tool that empowers users to utilize their natural language to query their data and gain actionable insights with enhanced natural language narration.
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Jun 24, 2024
Boomi, the intelligent integration and automation leader, and Connor Group, a leading specialized professional services firm, are unveiling the Enterprise GenAI Governance Framework, a detailed guide and methodology for educating enterprises of all sizes on GenAI readiness, risk, and ethics. A product of the expertise of over 1,000 business leaders, academics, and industry bodies, the Enterprise GenAI Governance Framework aims to provide a structural, responsible approach for implementing AI as its popularity continues to grow.
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Jun 24, 2024
New AI features enable shop floor workers in manufacturing to work smarter, not harder
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Jun 24, 2024
Paravision, a leader in trusted Identity AI, is announcing a partnership with Checkin.com, a renowned identity verification and user onboarding platform, with the focus of combating AI-based online fraud and identity theft. This multiyear partnership will integrate key technologies from both vendors to drive greater security and trust for their joint enterprise customers.
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Jun 21, 2024
Reveille Software, a leader in management and monitoring solutions for Enterprise Content Management (ECM) systems, is debuting its summer 2024 product update, featuring a variety of integrations that help to close the intelligent automation visibility gap, reduce the time and resources necessary for service-level issues, and accelerate the automated issue recovery process, according to the company.
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Jun 21, 2024
Tabnine, the originators of the AI code assistant category, is announcing an integration with Cohere, the enterprise-focused AI platform, making Cohere's Command R model available as a large language model (LLM) within Tabnine's AI-enabled software development tools. This collaborative support will continue to enhance developers' engineering velocity, code quality, and overall workflow ease as they implement generative AI (GenAI) across the enterprise.
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Jun 20, 2024
With increasing volumes of multimedia in ediscovery data collections, ProSearch leverages AI for accurate transcription and analysis of audio and video files
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Jun 20, 2024
ID Dataweb, the leader in cross-channel identity verification, is announcing a recent expansion of its relationship with IBM, integrating ID Dataweb's identity verification workflows with IBM Security Verify, the low-friction, cloud-native, Software-as-a-Service (SaaS) approach to identity access management (IAM).
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Jun 19, 2024
Scoop Analytics, the business analytics tool powered entirely by spreadsheets, is announcing the completion of a seed funding round led by Ridge Ventures, with participation from returning investors Engineering Capital and Industry Ventures. This funding?reaching $3.5 million?will power feature engineering for Scoop's data platform built for business users that makes it easy for anyone with spreadsheet skills to get data from any application.
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Jun 19, 2024
Zeta Global, the AI-Powered Marketing Cloud, is debuting new generative AI (GenAI) functionality for its Zeta Marketing Platform (ZMP)?a solution for creating individualized experiences to drive outcomes throughout the customer lifecycle?by leveraging Amazon Bedrock, the fully managed service designed to build and scale generative AI applications with foundation models from Amazon Web Services (AWS). This collaboration focuses on the implementation of practical AI to aid customer discovery and analytics journeys within the Zeta Marketing Platform, according to the companies.
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Jun 18, 2024
Immediately accelerates growth opportunity through presence in attractive aerospace and defense sector with established blue-chip clients
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Jun 18, 2024
Total company and prospect content synthesis gives users? a competitive advantage
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Jun 17, 2024
nstructured text documents can be curated and evaluated for data quality around various document and document collection characteristics
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Jun 17, 2024
Mastek's next-gen solution dramatically reduced customer response time
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Jun 17, 2024
New capabilities signal a revolution in how enterprises think about their workflows
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Jun 14, 2024
IRONSCALES, the AI-powered email security leader protecting 13,000 global customers from advanced phishing attacks, is announcing the general availability of its Phishing Simulation Testing solution, a GPT-powered training simulation designer engineered to boost employees' awareness of socially engineered phishing attacks.?
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Jun 13, 2024
Retailers can easily use generative artificial intelligence to improve the self-service experience and empower agents to drive more business value from customer interactions
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Jun 13, 2024
Shreds.AI, the first AI capable of generating complex, business-grade software from simple descriptions in record time, is announcing the formal beta launch of its flagship product which radically accelerates time-to-market for software development.
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Jun 12, 2024
New connector drives CRM adoption and productivity without need to switch platforms
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Jun 12, 2024
The Fishers "smart mailbox" company plans to lead the Autonomous Last Mile industry and, at scale, to be a leader in AI
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Jun 12, 2024
To help shed some necessary light on advances in search, experts joined KMWorld's webinar, What's Ahead in Search: AI, NLP, Knowledge Graphs, and More, exploring what the increasingly near future may hold for these prevailing trends?both challenges and benefits alike.
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Jun 11, 2024
The enhanced GenAI capabilities and new features make it easier than ever for users to gain deep insights into their applications
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Jun 10, 2024
Hypercell for GenAI transforms complex documents into LLM and RAG-ready data, accurately, automatically, and continuously
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Jun 07, 2024
The solution offers a personalized IT support experience by leveraging AI and advanced speech recognition and natural language processing
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Jun 06, 2024
It's time again to choose the best of the best for the KMWorld Readers' Choice Awards?the 2024 KMWorld Readers' Choice Awards nominations process is now open!?This contest is unique because the winning products and services are selected by you, KMWorld's readers.
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Jun 06, 2024
New program empowers Workday partners to scale innovation and help customers realize greater value from the Workday platform
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Jun 06, 2024
AI and search experts joined KMWorld's webinar, Optimizing LLMs with RAG: Key Technologies and Best Practices, to discuss how search reliability can be maximized through retrieval augmented generation (RAG), the AI framework that improves the quality and relevance of generated text.
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Jun 06, 2024
Caldic will work with Syniti to help future-proof its data landscape and optimize data quality
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Jun 05, 2024
Latest NICE WFM release advances True-To-Interval (TTI) capabilities, enabling organizations to fuse front and back office CX operations
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Jun 03, 2024
The collaboration creates global growth opportunities for both companies, with existing and new enterprise customers seeking enhanced customer experience
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Jun 03, 2024
Combining Sinequa's Search with GenAI provides the ultimate AI Assistant and virtual coworker
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May 31, 2024
By leveraging iGrafx's process modeling and simulation capabilities, the DTO allows businesses to mirror every aspect of their operations in a virtual space, uncovering crucial insights, identifying automation opportunities, and predicting outcomes
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May 30, 2024
First-of-its-kind platform now integrates Experian's market-leading data, generative AI, and cutting-edge machine learning solutions into one unified interface
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May 30, 2024
Mutual customers can leverage the power of Vincent AI to add powerful generative AI workflows, research, and analysis
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May 28, 2024
New security compliance software gives businesses flexibility and control for audits
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May 24, 2024
Key benefits include up to 50% reduction in agent training time; up to 35% enhancement in first-contact resolution; and up to 70% deflection of agent-assisted service requests
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May 24, 2024
New capabilities make Ada's AI Agent smarter, more trustworthy, and capable of reasoning like a top performing human agent
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May 23, 2024
Yext announces Listings Recommendations, delivering AI-led insights to help customers accelerate discoverability and customer engagement
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May 23, 2024
Content experts joined KMWorld's webinar, Intelligent Content Management: Game-Changing Technologies and Strategies, to examine new solutions and strategies?often revolving around automation, integration, and AI?that catapult content management into the digital age.
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May 22, 2024
Atlantic.Net?empowers customers to advance offerings through market-leading AI cloud solutions, helping to speed up the adoption of AI compute for software developers and businesses
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May 22, 2024
dtSearch, the smart choice for text retrieval since 1991, is announcing the release of the latest version of its enterprise and developer product line, designed to search terabytes of online and offline data. Driven by the ambition to keep dtSearch's main "off the shelf" enterprise products up to the latest standards of accessibility, version 2024.01 offers a plethora of new features that increase search democratization while extending its platform support.
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May 22, 2024
Automation Bots boost data steward productivity
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May 21, 2024
The company provides AI-powered, voice-based customer support
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May 21, 2024
TrueDialog, the provider of enterprise-grade SMS text messaging solutions, is unveiling TrueDelivery, the company's SMS deliverability alerting tool designed to enhance the success rate of vendors' SMS campaigns via AI and machine learning (ML).
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May 20, 2024
Messagepoint's latest version includes key capabilities that ensure accuracy while accelerating translation processes for customer communications
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