NEWS: KM WORLD ARTICLES
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KM World Articles
Jan 26, 2021

Fusion Connect to provide calling services for Microsoft Teams
The ability to make voice calls to anyone extends the reach of Microsoft teams

KM World Articles
Jan 26, 2021

Agiloft partners with Boomi to refine contract lifecycle management
New partnership aims to improve the contract management experience

KM World Articles
Jan 26, 2021

Accenture and Salesforce boost partnership with sustainability services
Innovative technologies and services will empower C-suite to accelerate progress toward ESG goals, meet new customer and stakeholder expectations, and drive growth

KM World Articles
Jan 26, 2021

Internationally recognized law firm adopts iManage Knowledge Unlocked
Knowledge Unlocked is the first step in an ongoing journey for how the law firm connects and unlocks insights

KM World Articles
Jan 25, 2021

Datatron releases new governance dashboard
Data scientists and analysts can monitor and optimize their AI solutions to produce predictable and reliable business outcomes

KM World Articles
Jan 25, 2021

Kofax announces new ReadSoft online integration with Microsoft Dynamics 365 ?
Integration with Dynamics 365 digitally transforms procure-to pay workflows and automates manual tasks

KM World Articles
Jan 25, 2021

Lands? End extends decades-long relationship with ASG Technologies
ASG's Mobius Content Services will continue to power information governance needs for the apparel retailer

KM World Articles
Jan 25, 2021

Transforming chatbots with next-gen knowledge
This KMWorld webinar dives deep into the world of chatbots

KM World Articles
Jan 25, 2021

Aisera collaborates with Cisco Webex to enhance remote work
New integration delivers AI Service Management for enterprise-wide automation and user engagement for remote workforces

KM World Articles
Jan 25, 2021

Verint and 8x8 partner to deliver integrated cloud solutions
Offers 8x8 Contact Center customers integration with Verint Monet and Verint Enterprise

KM World Articles
Jan 22, 2021

IBM helps Audi UK reimagine the digital CX
IBM implemented Adobe Experience Manager along with Adobe Analytics to facilitate faster content-led experiences

KM World Articles
Jan 22, 2021

Canvs and Toluna form partnership to offer automated emotion measurement and coding
Toluna will leverage Canvs' patented emotion measurement AI-driven platform to add additional on-demand capabilities to Toluna Start

KM World Articles
Jan 21, 2021

Nuxeo achieves HITRUST CSF certification
Certification validates Nuxeo is committed to meeting key regulations and protecting sensitive information

KM World Articles
Jan 21, 2021

Nuxeo earns HITRUST CSF certification
Certification validates Nuxeo is committed to meeting key regulations and protecting sensitive information

KM World Articles
Jan 21, 2021

Data Visualization Demo: Creating Mind Maps with FreeMind
Ron Arons demonstrates data visualization tools at KMWorld Connect 2020

KM World Articles
Jan 21, 2021

Enterprise Knowledge launches Enterprise AI Readiness Assessment
Provides organizations with scores and recommendations across four key factors

KM World Articles
Jan 20, 2021

Zaloni achieves AWS Digital Customer Experience Competency
This AWS Competency certifies Zaloni as an AWS Partner that provides technical proficiency with proven customer success associated with Customer 360 data initiatives.

KM World Articles
Jan 19, 2021

Infragistics? Indigo.Design App Builder now in public preview
Indigo.Design's App Builder transforms app designs into code; Increases productivity by bringing designers and developers together in a common platform??

KM World Articles
Jan 19, 2021

Agiloft?s contract management software is now available on the Salesforce AppExchange
Customers can now benefit from real-time, bi-directional integration with Agiloft to streamline the contracting process, connecting sales, legal, procurement, and other enterprise functions

KM World Articles
Jan 18, 2021

Discover game-changing breakthroughs in knowledge management
This KMWorld webinar explores different solutions that are evolving the KM space

KM World Articles
Jan 18, 2021

Oqton secures $40 million in latest funding round to shake up the manufacturing software space
Built as a ?cloud end-to-end production platform', Oqton's platform represents the next level of manufacturing software

KM World Articles
Jan 18, 2021

Nuvolo launches workplace platform, signifying new era in company
Nuvolo expands beyond the traditional IWMS concept by also providing modern field service management, warehouse management, and operational technology (OT) security

KM World Articles
Jan 15, 2021

MetaSource buys document management company Digiscribe
Combination creates breadth of expertise in digital mailroom capabilities and implementation

KM World Articles
Jan 15, 2021

Clarabridge CX Analytics launches AWS Contact Center Intelligence solution
Clarabridge CX Analytics with integrated AWS CCI call analytics capabilities provides a holistic voice-of-the-customer platform

KM World Articles
Jan 15, 2021

AWS announces global expansion of ML-powered Contact Center Intelligence (CCI)
Solutions use a combination of AWS AI-powered services for text-to-speech, translation, intelligent search, conversational AI, transcription, and language comprehension capabilities

KM World Articles
Jan 14, 2021

On your mark, get set, Zoom: Starting off right in collaboration app e-discovery
Considerations lawyers should explore to get a handle on the role of collaboration tools and Zoom in their broader e-discovery landscape

KM World Articles
Jan 14, 2021

NCI to support GSA as federal IT leader after the award of $807 million contract
Company will leverage its NCI Empower AI-as-a-Service platform to support agency-wide innovation

KM World Articles
Jan 14, 2021

COVID-19, Digital Transformation, and the Moderna Model
Professor of Business Administration at?Harvard Business School and Coauthor, "Competing in the Age of AI" Marco Iansiti discussed the COVID-19 vaccination process at KMWorld Connect 2020

KM World Articles
Jan 14, 2021

Salesforce introduces loyalty management to help drive more meaningful customer experiences
Salesforce says that many companies rely on outdated, fragmented technology that fail to provide integrated experiences and are unable to evolve with industry trends?

KM World Articles
Jan 14, 2021

Salesforce rolls out loyalty management to help drive more meaningful customer experiences
Salesforce says that many companies rely on outdated, fragmented technology that fail to provide integrated experiences and are unable to evolve with industry trends?

KM World Articles
Jan 13, 2021

Klaviyo collaborates with PrestaShop to offer automated ecommerce solutions
Starting today, PrestaShop merchants can automate personalized owned marketing fueled by data

KM World Articles
Jan 12, 2021

Jellyfish receives $31.5 million in funding round, empowering the company to boost its engineering management platform
Led by Insight Partners, the new investment will accelerate Jellyfish's mission to help engineering leaders align engineering work with strategic business objectives

KM World Articles
Jan 12, 2021

Veritone and Alteryx form partnership to deliver AI-powered insights from unstructured video and audio-based data
Integration enables Alteryx customers to gain unparalleled insight into unstructured data sources

KM World Articles
Jan 11, 2021

Informatica introduces its first Customer 360 platform to transform customer experience
Company announces industry's first "all-in-one" enterprise scale master data management SaaS solution

KM World Articles
Jan 11, 2021

Information governance 101: The regulatory compliance survival kit
Mapping data's flow throughout the enterprise is pivotal for securing information assets since it allows organizations to consider what they're trying to protect and what that requires.

KM World Articles
Jan 11, 2021

Looking to the future: 2021 Insight
KM teams should focus not just on pushing new technology but also on how they can better support foundational capabilities such as collaboration and expertise location in the digital workplace.

KM World Articles
Jan 11, 2021

Graph databases team up with BI: It?s all about relationships
BI software, which is widely used and deeply embedded in many enterprises, can be enhanced bygraph databases that focus on connections.

KM World Articles
Jan 11, 2021

The enterprise of the future: Yesterday, today, and tomorrow
Today, much of the knowledge we need is readily available. The problem is having the courage and fortitude to properly act on it.

KM World Articles
Jan 11, 2021

The rise of machine teaching
In contrast to some jobs that can indeed be automated and removed from the human payroll, KM practitioners have the potential to see their skills in much higher demand and volume in the future.

KM World Articles
Jan 11, 2021

Writing as empathy
Communication is about revealing something about the world that the other person hasn't noticed?and often hasn't been able to notice because their ideas get in the way.

KM World Articles
Jan 11, 2021

Pega acquires cloud-based, real-time speech analytics solution
Qurious.io's SaaS offering uses speech-to-text, NLP, and emotion detection capabilities to analyze the dialog

KM World Articles
Jan 11, 2021

Pega snaps up cloud-based, real-time speech analytics solution
Qurious.io's SaaS offering uses speech-to-text, NLP, and emotion detection capabilities to analyze the dialog

KM World Articles
Jan 11, 2021

Confirmit plans merger with FocusVision
Merger is expected to accelerate growth by creating a one-stop-shop of complementary solutions offering greater benefits

KM World Articles
Jan 11, 2021

Smart Communications inks deal to buy Assentis Technologies
Through the acquisition, Smart Communications can more effectively serve enterprises in the financial services industry and throughout continental Europe

KM World Articles
Jan 08, 2021

AEGIS selects expert.ai to enhance data strategy with AI-based natural language understanding
Insurance company for the energy industry chooses expert.ai to augment risk engineering capabilities

KM World Articles
Jan 07, 2021

Fusion Connect releases signature platform with Cisco Webex
The release enables greater collaboration and flexibility across organizations

KM World Articles
Jan 07, 2021

Infragistics provides new version of its UX and UI solution to support Microsoft?s latest release of the .NET platform
Enterprise-grade UI/UX toolkit innovates new products for cross platform app development

KM World Articles
Jan 07, 2021

Are We Approaching the End of Search?
David Seuss discusses search at KMWorld Connect 2020

KM World Articles
Jan 05, 2021

Knowledge management 2021: KM is entering a new stage
The knowledge graph stage emerged in full at KMWorld Connect 2020

KM World Articles
Jan 05, 2021

Knowledge management in 2021: KM enters a new stage
The knowledge graph stage emerged in full at KMWorld Connect 2020

KM World Articles
Jan 05, 2021

Khoros acquires Topbox to supercharge AI CX management
The partnership will support the growing CX market, which is expanding rapidly as enterprises realize the urgent need to transform the way they listen to and engage with customers

KM World Articles
Jan 05, 2021

Khoros buys Topbox to supercharge AI CX management
Supports the growing CX market, which is expanding rapidly as enterprises realize the urgent need to transform the way they listen to and engage with customers

KM World Articles
Jan 05, 2021

Exterro Granted Patent for Gateway Coordinator Technology
Reduces the amount of data leaving an organization's security firewalls

KM World Articles
Jan 05, 2021

Blue Prism accelerates intelligent automation for cloud users on Microsoft Azure
Delivers on Blue Prism's vision of giving customers end-to-end automation solutions spanning IT environments, including on-premise, hybrid, public cloud, and SaaS

KM World Articles
Jan 04, 2021

HelpSystems scoops up FileCatalyst
Leader in large-file transfer acceleration complements strong suite of managed file transfer and robotic process automation solutions

KM World Articles
Dec 29, 2020

Robotic Process Automation 101
If you have legacy systems and high-volume, repetitive tasks, RPA can probably save you time and money?but there are some things you should never automate

KM World Articles
Dec 23, 2020

Get acclimated to the new world of document management
This webcast explores the technologies and best practices underpinning the new world of document management

KM World Articles
Dec 22, 2020

Knowledge management leaders offer their predictions for 2021
If 2020 has taught us anything, it's just how imperative agility is to the success of companies trying to maintain momentum during uncertain times

KM World Articles
Dec 22, 2020

KnowledgeLake introduces intelligent document processing with AI
?Cloud-native platform enables organizations to intelligently capture, classify, and extract data from documents in high volume environments

KM World Articles
Dec 21, 2020

Rockset announces integration with Retool to augment customer support tools
New release enables developers to build internal tools with powerful real-time analytics, in record time

KM World Articles
Dec 18, 2020

Novatech to acquire United Laser to shake up the Managed Print services market
United Laser's Managed Print model is innovative and lends itself nicely to the market shift to higher A4 print utilization

KM World Articles
Dec 18, 2020

New partnership between Ephesoft and JIFFY.ai
Focuses on cloud, low-code technology solution to accelerate loan and mortgage document processing

KM World Articles
Dec 17, 2020

Kenshoo looks to acquire Signals Analytics
First-of-its-kind intelligence platform will help brands make smarter, faster decisions by connecting consumer and market insights to performance marketing

KM World Articles
Dec 17, 2020

Xecuit releases Slack app for improving employee morale as companies switch to remote work
Kooler sparks the unique team building experience remotely

KM World Articles
Dec 16, 2020

Veritone launches Automate Studio
New low-code, drag-and-drop application unleashes the power of the world's first OS for AI for organizations to easily deploy and integrate AI workflows for unstructured data insight

KM World Articles
Dec 16, 2020

Lexalytics announces breakthrough OCR error correction tool? ?
Solution leverages NLP Platform and ML models to reduce errors to less than 1%

KM World Articles
Dec 16, 2020

Asigra boosts security for Microsoft 365
Cloud-based data protection platform mitigates ransomware threat to popular business application suite

KM World Articles
Dec 15, 2020

Twitter to use AWS cloud infrastructure to deliver real-time services ?
Twitter will use AWS's industry-leading services and global infrastructure to power the real-time, global traffic and improve the experience for people who use Twitter

KM World Articles
Dec 15, 2020

Onfido provides identity verification solution on the Salesforce AppExchange
Remote identity verification enables banks to go branchless faster

KM World Articles
Dec 15, 2020

Nebula Graph secures $10 Million in latest funding round
The Graph Database Solution Has Now Secured $18 Million in Funding in 2020

KM World Articles
Dec 15, 2020

Serviceaide announces new integration
Luma virtual agent is integrated with? POB platform acquired from Wendia

KM World Articles
Dec 15, 2020

Kofax digital signing solution is integrated with the 'Sign with SingPass' feature developed by Singapore government
SingPass is part of Singapore's National Digital Identity (NDI) Smart Nation strategic national project

KM World Articles
Dec 14, 2020

Nationwide selects AWS as its preferred cloud provider
Insurance and financial services leader migrates to AWS to unlock data-driven insights

KM World Articles
Dec 14, 2020

How to hire your organization?s first knowledge manager
Common pitfalls to avoid and skills to look for when hiring your first KM manager

KM World Articles
Dec 10, 2020

Adobe enhances its Customer Journey Analytics solution
The new AI enhancements include anomaly detection and intelligent alerts features

KM World Articles
Dec 10, 2020

xMatters increases automation features with new updates
New Post-Incident Report Builder automatically drives informative postmortem reviews critical for continuous improvement

KM World Articles
Dec 10, 2020

Verint unveils engagement data management solution
Helps create an enterprisewide interaction data hub

KM World Articles
Dec 09, 2020

Refinitiv completes acquisition of GIACT to expand risk and compliance solutions
Addition of payment fraud prevention extends expertise in anti-money laundering and financial crime

KM World Articles
Dec 09, 2020

GraphDB 9.5 offers data virtualization from tables to graphs and back
New release allows data in relational databases to be accessed via virtual graphs

KM World Articles
Dec 08, 2020

BA Insight delivers internet-like search for Egnyte customers
This solution increases user productivity by providing users with a single place to find information

KM World Articles
Dec 08, 2020

NTT DATA Services digitally transforms procurement
With the help of SAP and its own NTT DATA SAP practice, the company centralized its procurement model covering end-to-end processes

KM World Articles
Dec 08, 2020

AODocs debuts on Google Cloud Marketplace
Content services platform is optimized to run on the Google Cloud Platform

KM World Articles
Dec 07, 2020

Plaqad announces marketing platform that leverages automation
Affordable solution automates entire marketing campaign workflow, opens up access to quality tools and talent

KM World Articles
Dec 07, 2020

Dremio offers Professional Services in the AWS Marketplace
Amazon Web Services (AWS) customers can now find and purchase professional services from Dremio in AWS Marketplace

KM World Articles
Dec 07, 2020

SearchBlox introduces SearchAI SmartSuggest, Answers, and Personalization
Provides better CX

KM World Articles
Dec 04, 2020

Accelerating the delivery of digital experiences with Acquia
This KMWorld webinar explores the top three tips to help the whole team - from marketers to IT - expedite the delivery of digital experiences

KM World Articles
Dec 04, 2020

Reltio attains AWS Travel and Hospitality Competency status
Unprecedented challenges demand connected enterprise data and digital transformation

KM World Articles
Dec 04, 2020

IRI strengthens data masking for FieldShield and DarkShield
FieldShield 5 and DarkShield 4 find and mask more PII

KM World Articles
Dec 03, 2020

U.K. hospital deploys DAM solution
Reduces contact between patients and staff during COVID-19 lockdown, reducing risk of infection

KM World Articles
Dec 03, 2020

Exterro acquires AccessData to support the growth of GRC solutions
The acquisition extends the Enterprise Legal GRC Software platform across data privacy, forensics, and e-discovery

KM World Articles
Dec 02, 2020

Creating a solid digital strategy with enChoice
This KMWorld webcast explores the importance of a digital strategy

KM World Articles
Dec 02, 2020

Verint?adds digital behavior analytics to its Experience Cloud solution
Enables understanding of how customers navigate digital properties and to enhance the quality of customer experiences?

KM World Articles
Dec 02, 2020

Salesforce to acquire Slack for $27.7 billion
Acquisition will provide a unified platform, addressing the expanding transformation to an all-digital, work-anywhere world

KM World Articles
Dec 02, 2020

ServiceNow eyes acquisition of Element AI
Element AI enhances ServiceNow's commitment to building the world's most intelligent workflow platform, making work, work better for people

KM World Articles
Dec 01, 2020

Metazoa launches User Stories for its Salesforce org management solution
Metazoa adds User Stories to its Salesforce org management solution Metazoa Snapshot, giving Salesforce administrators a window into project sprints

KM World Articles
Dec 01, 2020

Graylog provides end-user advancements in latest platform update
Graylog adds customer-driven enhancements to Open Source, Enterprise, and Illuminate products; Introduces SSPL to protect the Open Source community

KM World Articles
Dec 01, 2020

AODocs unveils new release of modern cloud-native content services platform
"In many ways, 2020 has re-shaped how we live and how we work, and agile enterprises that can adapt quickly will be the ones that succeed in the new digital workplace," said AODocs CEO St?phan Donz?

KM World Articles
Dec 01, 2020

Apptio expands integration with Atlassian to manage product development spending
Integration will enable joint customers to seamlessly act on and track cloud optimization recommendations via Apptio Cloudability, Jira service management, and Jira software

KM World Articles
Nov 30, 2020

Model N offers new revenue management and channel performance capabilities
Model N introduces new revenue management and channel performance solutions with enhanced AI/ML reach for deal and channel intelligence

KM World Articles
Nov 25, 2020

Pegasystems creates solution for managing bot workloads
New capability enables organizations to significantly reduce RPA licensing, management, and infrastructure costs

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