NEWS: KM WORLD ARTICLES
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   NEWS: KM WORLD ARTICLES
KM World Articles
Sep 30, 2020

Xillio introduces content migration solution
Xillio is dedicated to providing a seamless content migration process to clients worldwide

KM World Articles
Sep 30, 2020

DocuSign announces AI-powered solution designed for incoming contracts ?
?New release builds on AI acquisition of Seal Software

KM World Articles
Sep 30, 2020

Actifio and Dell collaborate to speed up digital transformations
Database cloning for DevOps and cloud connectivity helps customers speed new apps, digital transformation

KM World Articles
Sep 30, 2020

PagerDuty creates DigitalOps solution for customer service agents
Customer Service representatives can now see an incident unfold, kick off and escalate a response, and collaborate with Dev and IT teams to proactively resolve issues for customers

KM World Articles
Sep 30, 2020

U.S. Air Force to enhance satellite imagery analysis
Veritone awarded $1.3 million of subcontracts for software license and technology development services

KM World Articles
Sep 29, 2020

MetaCX transforms the customer lifecycle with latest product enhancements
Milestone product release fuses real-time data with the most advanced CX for B2B available today

KM World Articles
Sep 29, 2020

Kodak Alaris expands remote solutions with new monitoring-as-a-service offerings
Allows scanners to be seamlessly integrated into device monitoring solutions for smarter reporting and management

KM World Articles
Sep 29, 2020

Northern Light adds business thought leaders content set to SinglePoint knowledge management platform
Insights from business strategy consultants and researchers are now available within the enterprise market research and competitive intelligence portals Light adds business thought leaders content set to SinglePoint Knowledge Management platform

KM World Articles
Sep 29, 2020

Northern Light adds content set to SinglePoint knowledge management platform
Insights from business strategy consultants, and researchers are now available within the enterprise market research and competitive intelligence portals

KM World Articles
Sep 29, 2020

Northern Light adds content to SinglePoint knowledge management platform
Insights from business strategy consultants, and researchers are now available within the enterprise market research and competitive intelligence portals

KM World Articles
Sep 29, 2020

Colligo announces Content Manager for Microsoft 365
Brings SharePoint collaboration into Outlook

KM World Articles
Sep 29, 2020

Is your online support community leaving money on the table?
Online customer support communities provide a basis for real customer dialogue and feedback that goes beyond simple online surveys

KM World Articles
Sep 28, 2020

Evosus creates LOU to transform business operations
LOU is cloud ERP software built by Evosus

KM World Articles
Sep 25, 2020

Reltio Connected Customer 360 now available on AWS
AWS marketplace expands addressable market for Reltio Cloud Data Services

KM World Articles
Sep 24, 2020

Aternity and Intel partner to empower employees with greater visibility as they work remotely
The collaboration will deliver deep insights for enterprise IT customers

KM World Articles
Sep 24, 2020

YSoft SAFEQ portfolio becomes certified for Ricoh
YSoft SAFEQ Cloud family and YSoft SAFEQ 6 customers will enjoy an efficient and even easier user experience on Ricoh's range of multifunction devices with Smart Operation Panel--

KM World Articles
Sep 24, 2020

Serviceaide launches Luma 2.5
Knowledge-centered virtual agent for streamlines enterprise service and support

KM World Articles
Sep 24, 2020

FDA selects Cambridge Semantics to support its Intelligent Data Lake
Cambridge Semantics provides data integration and analytics capabilities to support the FDA's strategic digital initiatives

KM World Articles
Sep 24, 2020

FDA opts for Cambridge Semantics
FDA's intelligent data lake, when complete, will provide a platform for integrating data for analytics and insights

KM World Articles
Sep 23, 2020

Translating the voice of your customer (VoC) into business intelligence
Most organizations know that there are disconnects and mistakes that occur among their customer service teams that directly correlate to poor business performance

KM World Articles
Sep 23, 2020

Informatica receives FedRAMP in Process designation
Industry-leading enterprise integration platform as a service ready to tackle federal data strategies and achieve mission critical outcomes

KM World Articles
Sep 23, 2020

MindManager expands collaboration tools with Microsoft Teams and Windows 21 compatibility
Going beyond mind mapping, MindManager enables teams to evolve ideas into actionable plans, projects, and processes

KM World Articles
Sep 22, 2020

Law firm picks iManage Cloud
Given the complicated nature of the estate planning documents that Sub Rosa Law creates for its clients, strong versioning capabilities are essential

KM World Articles
Sep 22, 2020

Sub Rosa Law picks iManage Cloud
Given the complicated nature of the estate planning documents that the law firm creates for its clients, strong versioning capabilities are essential

KM World Articles
Sep 17, 2020

Synoptek to collaborate with NPWR Group to expand Salesforce connectivity
Leading managed service provider and global systems integrator announces partnership with npwr to extend its ability to plan, migrate, implement and support Salesforce

KM World Articles
Sep 16, 2020

Fluent partners with AWS to launch marketing platform
The AWS partnership and accompanying product enhancements will support the company's plans for international expansion and help drive continued growth for key trading partners

KM World Articles
Sep 16, 2020

Managed services and governance requirements in a new virtual reality
Expect managed digital workspace services to grow into an in-demand offering, as more companies embrace remote work both during and after the current global pandemic

KM World Articles
Sep 16, 2020

Enview launches 3D AI as a web application solution
Application empowers users with expert visualization and analysis of LiDAR

KM World Articles
Sep 16, 2020

Identifying new risks to ensure business continuity amid a pandemic
As the key source of information for an organization, knowledge managers must leverage and distribute new information using learning techniques that are most appropriate for the organization's varying audiences

KM World Articles
Sep 16, 2020

Kofax accelerates automation initiatives with latest upgrades
The new release focuses on reducing the time-to-value and improving the user experience by streamlining the development and deployment solutions

KM World Articles
Sep 15, 2020

Cuddle joins Nielsen Connect Partner Network to transform how retail and CPG customers consume market data
The new partnership combines the power of Cuddle's analytics platform with Nielsen insights

KM World Articles
Sep 15, 2020

Symphonic Source supercharges Cloudingo with the ability to restore merged records in Salesforce
Cloudingo, releases first-to-market feature enabling the restoration of merged records in Salesforce CRM

KM World Articles
Sep 15, 2020

Kodak Alaris adds ?edge capture? enhancements to INfuse
The updates are designed to drive further adoption of ?edge capture,' which involves scanning at the edge of a business process where documents enter an organization

KM World Articles
Sep 15, 2020

Observe.AI?raises $54 million in series B funding round to expand contact center AI solution
Observe.AI helps customers transform their contact centers by delivering AI-powered customer experiences?

KM World Articles
Sep 15, 2020

Kryon Process Discovery adds real-time visibility
Designed for scaling Robotic Process Automation programs in enterprise environments, Kryon Process Discovery provides unmatched visibility into processes

KM World Articles
Sep 14, 2020

Relativity creates next generation user interface
The powerful interface delivers an intuitive experience backed by RelativityOne's robust capabilities??

KM World Articles
Sep 14, 2020

Relativity creates next-generation user interface
The powerful interface delivers an intuitive experience backed by RelativityOne's robust capabilities

KM World Articles
Sep 14, 2020

eGain achieves FedRamp ?In Process? status
FedRamp is a government-wide program that enables government agencies to rapidly leverage mission-enabling, secure, and cost-effective cloud-based solutions

KM World Articles
Sep 14, 2020

eGain achieves FedRamp 'in process' status
FedRamp is a government-wide program that enables government agencies to rapidly leverage mission-enabling, secure, and cost-effective cloud-based solutions

KM World Articles
Sep 14, 2020

ResultsCX rebrands its AI-powered customer assistant software solutions
Resolution-centered CX technologies combine agent support, self-service, agent AI & bots software

KM World Articles
Sep 11, 2020

MEGA accelerates business transformation with HOPEX IT Business Management
This new solution provides business architecture capability, application portfolio management, technology risk management, and a data glossary all in one solution

KM World Articles
Sep 11, 2020

Cognitive Computing and AI change the way knowledge management is done
This KMWorld webinar explores how cognitive computing can support KM

KM World Articles
Sep 10, 2020

The Trustworthy Accountability Group launches certification program to strengthen digital advertising
More than 110 Major Companies Certified at Launch, Including Amazon, Facebook, Google, GroupM, Havas, Kroger, Omnicom Media Group, Twitter, Walmart

KM World Articles
Sep 09, 2020

Hyland to acquire Alfresco
Alfresco brings significant geographic and industry experience to Hyland

KM World Articles
Sep 09, 2020

RelativityOne is now available in Switzerland
Complete Discovery Source (CDS) and Deloitte are key partners providing RelativityOne to customers in Switzerland

KM World Articles
Sep 09, 2020

Best practices for becoming a self-service business?
Businesses that resist a self-service workflow are limiting their growth and closing themselves off to new markets and customers

KM World Articles
Sep 09, 2020

Crawford Technologies and Nuxeo partner to provide document management solution
New integration allows organizations to store all document-based information, regardless of format, in one easy-to-access repository for a complete view of the customer

KM World Articles
Sep 08, 2020

Ncontracts acquires Banc Intranets to boost risk management solutions
A leader in integrated risk management solutions adds key capabilities for financial institution boards and employees to access information and mitigate risks

KM World Articles
Sep 08, 2020

Nuxeo releases Salesforce Connector for content management
New innovation provides even tighter integration with Salesforce, enabling fast, easy and secure access to Nuxeo's content services from within the Lightning interface

KM World Articles
Sep 08, 2020

Athennian emerges from stealth, receives $8 million in latest funding round
Athennian's software is used by legal departments and professional services firms to automate subsidiary and entity management

KM World Articles
Sep 04, 2020

Discover Deep Connections with a Holistic, Future-Proofed Knowledge Graphs


KM World Articles
Sep 04, 2020

Disruptive innovation: No better time


KM World Articles
Sep 04, 2020

Boosting Organizational Efficiencies with Insight Engines


KM World Articles
Sep 04, 2020

Ensuring Optimal Information Governance with Digital Transformation


KM World Articles
Sep 04, 2020

Illuminating Your Customer Experience Path with Knowledge Management Solutions


KM World Articles
Sep 04, 2020

Perspective on knowledge: Data is never just data
As with all tools, data has uses because of complex contexts that include other objects, physics, social norms, social institutions, and human intentions.

KM World Articles
Sep 04, 2020

KMWorld Trend-Setting Products of 2020
Each year KMWorld compiles a list of Trend-Setting Products. These offerings push the limits of what is possible with knowledge management. Some are mature and have evolved over many years by adding new features and capabilities, while others are newer entrants in the KM market. But whether time-tested or cutting-edge, the common theme through all is the potential value they offer to organizations by transforming information into insight.

KM World Articles
Sep 04, 2020

Streamlining Global Enterprise Use Cases with Intelligent Content Platforms


KM World Articles
Sep 04, 2020

Sinequa TSP article


KM World Articles
Sep 04, 2020

Sinequa: Sinequa Insight Platform


KM World Articles
Sep 04, 2020

Text analytics reaches new territory
If you only want to sort through documents and classify them, text analytics may not be necessary, but if you are interested in understanding the meaning of the text for purposes such as concept extraction, then text analytics provides the best approach.

KM World Articles
Sep 04, 2020

The twisted case of facial recognition
Machine translation continues to make strides forward. Facial recognition, on the other hand, has entered the twilight zone.

KM World Articles
Sep 04, 2020

The secret of the cloud: Remote collaboration, elasticity, and the e-discovery paradigm
E-discovery is a microcosm of data management's macrocosm. Winning in the cloud with the former illustrates how to do so with the latter.

KM World Articles
Sep 04, 2020

Uncover New Insights with Collective Intelligence


KM World Articles
Sep 04, 2020

Understanding conversational technology through the evolution of communication


KM World Articles
Sep 04, 2020

Utilizing?Indispensable Taxonomies to Streamline Metadata Creation


KM World Articles
Sep 04, 2020

Arria for Excel adds NLG to Microsoft Excel
New integration turns Excel data into instant contextual narratives reducing the time it takes to identify and communicate key insights for speed to decision-making

KM World Articles
Sep 04, 2020

TELUS launches International Digital Solutions on the heels of integrating with Xavient Digital
TELUS International completes buy-out of Xavient Digital and launches homegrown intelligent bot platform

KM World Articles
Sep 04, 2020

MEGA International makes enhancements to HOPEX
MEGA's latest release of HOPEX supports project alignment from strategy to execution in a seamless, collaborative manner.

KM World Articles
Sep 03, 2020

ProPay Software releases cloud-based HR management solution
With a focus to enhance user experience with business management tools, ProPaySoft aims to make business activities such as payroll and employee tracking secure and accurate

KM World Articles
Sep 03, 2020

M-Files and Iron Mountain extend partnership to the Asian market
Intelligent information management platform accelerates enterprise digital transformation and remote workforce enablement

KM World Articles
Sep 03, 2020

Algolia integration with Salesforce powers search and discovery capabilities for commerce
Collaboration powers rich, engaging omnichannel and digital experiences

KM World Articles
Sep 02, 2020

Quest Software acquires Binary Tree, expands support for Microsoft Office/365
This move offers organizations seeking best-in-breed technologies and unmatched support, a go-to solutions provider for migrating, managing, and securing their Microsoft environments

KM World Articles
Sep 02, 2020

How AI will help to shape the new normal
To achieve its potential, there is no escaping the fact that AI must have accurate, clean, and managed data

KM World Articles
Sep 02, 2020

Chorus.ai offers analytics for customer interactions
Conversation Intelligence leaders' new analytics experience delivers unmatched insights into revenue key performance indicators

KM World Articles
Sep 02, 2020

Ripcord and Fuji Xerox create joint venture to accelerate digital transformation
Focused on Japan and APAC, aim with the joint venture is to reach sales of $300 million-plus by the mid-2020s

KM World Articles
Sep 01, 2020

How to Measure Engagement Based on a Range of Behaviors (Video)
Community Roundtable's Rachel Happe identifies four categories of behaviors organizations should consider when measuring engagement with their KM initiatives in this clip from her presentation at KMWorld 2019.

KM World Articles
Sep 01, 2020

Nintex offers online courses for customer success
Valuable training, certification and coaching programs accelerate the transformation of inefficient processes with the Nintex Process Platform

KM World Articles
Sep 01, 2020

Kodak Alaris and IDT help DMVs achieve Real ID compliance ?
New INfuse/CAPSYS Solution offers cost savings, simplified deployment,and improved end-user experience?

KM World Articles
Sep 01, 2020

The Library Corporation taps Oracle Cloud Infrastructure
Moving from a co-location model to Oracle Cloud will allow TLC to apply more resources to improving library management and services

KM World Articles
Sep 01, 2020

Zignal Labs selects Lexalytics
Media intelligence company chooses Lexalytics to provide AI-based NLP

KM World Articles
Aug 28, 2020

Knowledge graphs can aid successful KM strategies
This latest KMWorld webinar focuses on how knowledge graphs can transform KM

KM World Articles
Aug 27, 2020

RWS Holdings to merge with SDL
Combined company will be a global provider of language services and technology

KM World Articles
Aug 27, 2020

West Monroe releases suite of assets to address today?s business challenges
Growing set of proprietary consulting assets merges the firm's business, industry, and technology expertise to power integrated offerings

KM World Articles
Aug 27, 2020

ZL Technologies adds governance and compliance policies for Microsoft Teams
Management of employee-created data becomes priority as workforces go remote and use of collaboration platforms increases

KM World Articles
Aug 26, 2020

Zendesk debuts real-time analytics solution
Advanced capabilities in Explore Enterprise will allow businesses to use customer service data to inform decisions

KM World Articles
Aug 26, 2020

reevert creates tools to strengthen network security for remote workers
reevert introduces advanced tools to enhance network security and efficiency for remote workforces

KM World Articles
Aug 25, 2020

The call center of the future: WFH is here to stay
Companies that take advantage of the real benefits associated with remote teams will be better able to compete in the future

KM World Articles
Aug 25, 2020

State Electric Supply Co. chooses Progress
Electrical products distributor leverages Progress Sitefinity to launch ecommerce website

KM World Articles
Aug 25, 2020

SailPoint Predictive Identity integrates with Microsoft Teams, Jira, and Epic
?Secures access to collaboration and essential COVID-19 technologies

KM World Articles
Aug 25, 2020

2020 KMWorld Promise and Reality Awards: Submit your nomination now
The 2020 KMWorld Awards are designed to celebrate the success stories of knowledge management

KM World Articles
Aug 25, 2020

PDFTron acquires ActivePDF
Acquisition advances PDFTron's position as a document technology platform powering digital transformation

KM World Articles
Aug 24, 2020

NetDocuments launches new 'work inspired' solutions
Series of solutions is supported by a collaborative task management system and a document preview and collaboration engine

KM World Articles
Aug 21, 2020

Hyland snaps up RPA software provider Another Monday
Acquisition complements Hyland's product portfolio of automation and integration tools

KM World Articles
Aug 20, 2020

Cleo Integration Cloud Cockpit provides end-to-end visibility across the extended supply chain
Cleo Integration Cloud Cockpit shields integration complexity from operational and business teams by exposing mission-critical business process integrations

KM World Articles
Aug 20, 2020

SupportLogic raises $12 million to extend its Intelligent Support platform
SupportLogic uses artificial intelligence to extract signals and provide prescriptive recommendations that elevate an organization's support service

KM World Articles
Aug 19, 2020

Kofax Power PDF 4 empowers remote workers with digital document tools
Provides expanded accessibility to support highly distributed mobile workforces

KM World Articles
Aug 19, 2020

Datadobi partners with Melillo Consulting to assist healthcare data management
Datadobi and Melillo Consulting will reduce successful project completion time from years to just months

KM World Articles
Aug 19, 2020

Zyter CMS Interoperability solution helps healthcare providers meet compliance standards
Enables compliance with U.S. interoperability and patient access regulations

KM World Articles
Aug 18, 2020

How to Improve Knowledge Flow with Discussion Boards (Video)
Nielsen director, business enablement, Susan Ostreicher explains how Nielsen has created active and archived knowledge flow within the organization using discussion forums in this clip from KMWorld 2019.

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