NEWS: KM WORLD ARTICLES
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KM World Articles
Dec 08, 2023

KMWorld 2023 Video - AI and the Future of Work
Dion Hinchcliffe, VP & Principal Analyst, Constellation Research, explores AI's impact on the future of work in this clip from his opening keynote at KMWorld 2023.

KM World Articles
Dec 08, 2023

Kroll partners with Agiloft to boost corporate legal solutions
Kroll joins Agiloft's global network of service partners to help businesses enhance the way they manage contracts throughout their lifecycle

KM World Articles
Dec 08, 2023

Crawford Technologies provides workflow efficiency and cost savings with latest DTE release
Every new release of the DTE core engine is focused on providing even more advanced, comprehensive solutions

KM World Articles
Dec 07, 2023

Neo4j and AWS collaborate to drive accurate, transparent, and explainable GenAI
Neo4j, one of the world's leading graph database and analytics companies, has unveiled a multi-year Strategic Collaboration Agreement (SCA) with AWS aimed toward enabling enterprises to improve generative AI (GenAI) results with greater accuracy, transparency, and explainability by leveraging a combination of knowledge graphs, native vector search, and AWS integrations.

KM World Articles
Dec 07, 2023

InMoment adds AI advancements to its customer experience portfolio
Every product and service developed is geared toward helping businesses succeed by understanding their customers better

KM World Articles
Dec 07, 2023

KM and AI: Experts look at what lies ahead for 2024
AI and dreams of its potential rocked this past year as companies moved quickly to embed and offer their own version of chat assistants, predictive and generative AI, and more

KM World Articles
Dec 07, 2023

ISN debuts InsightAI to help customers dissect large and complex datasets to inform worksite safety decisions
InsightAI harnesses the power of Generative AI to help ISN customers discover insights from large sets of data and better inform worksite safety and business improvement decisions

KM World Articles
Dec 04, 2023

Adapting and accepting GenAI in KM and content delivery
David Seuss, CEO at Northern Light, and Johnny Kinnaird, director of AI success at Shelf, joined KMWorld's webinar, Using Generative AI for Fast, Accurate Knowledge from Unstructured Content, to highlight the role that generative AI (GenAI) can play in optimizing unstructured content access, driving better decision making, lower operational costs, and increased revenue overall.

KM World Articles
Dec 01, 2023

Maptician collaborates with Embrava to elevate workplace productivity
The combined expertise will provide clients with a dynamic suite of workplace optimization solutions

KM World Articles
Nov 30, 2023

1Kosmos BlockID validates the authenticity of government identity documents
1Kosmos BlockID enables organizations to extend web identity proofing sessions to mobile devices for app-less document verification

KM World Articles
Nov 30, 2023

MeteorAI by Caylent accelerates quality GenAI app development for AWS customers
Caylent, a leading cloud services company helping businesses build competitive IP, is unveiling MeteroAI by Caylent, a proprietary generative AI (GenAI) framework underpinned by Caylent's platform, process, and practice expertise in developing GenAI apps. Built on AWS, MeteorAI merges the power of both Caylent and the AWS ecosystem to ensure that enterprises building GenAI apps do so with powerful data and an expedited experimentation cycle.

KM World Articles
Nov 29, 2023

Rocket Software intends to acquire OpenText?s Application Modernization and Connectivity business
Combined entity will offer compelling portfolio of solutions to support the world's largest companies in their modernization and hybrid cloud journeys

KM World Articles
Nov 28, 2023

Version 23.3 of Armis Centrix supercharges cyber exposure intelligence and applicability
Armis, the asset intelligence cybersecurity company, is unveiling version 23.3 of the Armis Centrix platform, the cyber exposure management solution that sees, secures, protects, and manages billions of assets around the world in real time. The latest release focuses on expanding the applicability of the platform, introducing enhanced integrations for more strategic, intelligent outcomes, as well as automation and alert improvements for enhanced granularity.

KM World Articles
Nov 28, 2023

KX launches KDB.AI Server for enterprise-scale generative AI
KDB.AI Server Edition isn't just a new product, it's a leap into the generative AI era

KM World Articles
Nov 27, 2023

Unlocking the power of ChatGPT for customer service with USU
Robbie Plourde, global principal solution engineer at USU, and Florian Schwingenschloegl, enterprise sales manager at USU, joined KMWorld's webinar, Unlocking the Future: ChatGPT Integration and Digital Transformation of Customer Service, to examine how USU's knowledge management expertise can invite digital transformation that leverages the true power of GenAI.

KM World Articles
Nov 27, 2023

KM and Customer Engagement in the Age of AI: Q&A with Ashu Roy, CEO eGain
Three capabilities that are crucial for GenAI to do well in an organization. Number one is the presence and availability of correct content, which is continuously refreshed and updated. The second is appropriate controls so that you can point GenAI to the right sort of tasks and subtasks, and do it in a way that you are constantly monitoring whether it is in fact working well or not. The last bit is analytics?to be able to see what, ultimately, is the operational impact of having GenAI in your environment, delivering some sort of assistance either to your employees or to your end customers, depending on your level of comfort and the type of use case. So those are the three things that knowledge really brings in and dovetails well with eGain AI capabilities.

KM World Articles
Nov 27, 2023

KM and Customer Engagement in the Age of AI: Q&A with Ashu Roy, CEO, eGain
Three capabilities that are crucial for GenAI to do well in an organization. Number one is the presence and availability of correct content, which is continuously refreshed and updated. The second is appropriate controls so that you can point GenAI to the right sort of tasks and subtasks, and do it in a way that you are constantly monitoring whether it is in fact working well or not. The last bit is analytics?to be able to see what, ultimately, is the operational impact of having GenAI in your environment, delivering some sort of assistance either to your employees or to your end customers, depending on your level of comfort and the type of use case. So those are the three things that knowledge really brings in and dovetails well with eGain AI capabilities.

KM World Articles
Nov 27, 2023

Cohesity brings enhanced data security and backup protections to Microsoft 365
Integration of Cohesity DataProtect and Microsoft 365 Backup Storage aims to deliver fast data recovery and resilience against cyber risk

KM World Articles
Nov 22, 2023

Uniphore amplifies enterprise AI with breakthrough capabilities for the X Platform
Uniphore delivers real-time AI that processes multiple modes of data across an enterprise-grade platform

KM World Articles
Nov 21, 2023

Spiff revamps its mobile application to simplify how sales reps access commission data
Enhanced app re-orients the mobile statement view around deals rather than payout rules, making it easier for reps to understand what's driving their commission payouts

KM World Articles
Nov 21, 2023

How Pryon mitigates the risks of GenAI in enterprise contexts
Experts from Pryon joined KMWorld's webinar, Navigating the Risks of Generative AI for Knowledge Management, to explore how Pryon's AI knowledge management platform can aid in achieving that risk/reward balance when implementing GenAI in the workplace.

KM World Articles
Nov 20, 2023

Alorica and Genesys collaborate to deliver AI-powered results for global enterprises
To meet the demand for reliable AI interventions, Alorica and Genesys are teaming up to unlock the highest value of emerging technology for brands

KM World Articles
Nov 20, 2023

Rockset achieves billion-scale similarity search, driving scalable AI apps
Rockset, the search and analytics company, is unveiling expanded vector search capabilities that achieve billion-scale similarity search in the cloud. Approximate nearest neighbor (ANN) search, the latest capability, builds off Rockset's investment into supporting machine learning (ML) and AI applications.

KM World Articles
Nov 17, 2023

Redis Cloud supports LangChain OpenGPTs Project
Latest collaboration continues companies' work to unlock developer's ability to create innovative AI-driven applications and experiences

KM World Articles
Nov 15, 2023

Messagepoint introduces generative AI capabilities for accessible communication and translation
Features provide quick and accurate translation of customer communications into 80-plus languages and plain language rewrites of content that meets ISO standards

KM World Articles
Nov 14, 2023

TELUS and Five9 collaborate to provide end-to-end contact center as a service with AI-driven insights
Strategic partnership revolutionizes customer support solutions and uplevels customer interactions, delivering unmatched efficiency and personalization

KM World Articles
Nov 14, 2023

Peloton leverages Conga solutions to boost efficiencies and reduce risk
Leading professional services firm leverages Conga solutions to improve productivity, reduce contract review and execution time from several days to mere minutes

KM World Articles
Nov 13, 2023

Transform the enterprise with UiPath?s Business Automation Platform enhancements
Includes powerful new capabilities with specialized AI and generative AI, new developer productivity tools, and UiPath Automation Cloud improvements

KM World Articles
Nov 10, 2023

Copyleaks offers a plagiarism detection platform, an AI-generated source code detector
The new tool, Codeleaks, can detect AI-made source code with 99.8% accuracy

KM World Articles
Nov 09, 2023

2023 KM PROMISE AWARD WINNER: eGain
The award-winning organization demonstrates how it goes beyond simply delivering technology to working with clients to ensure that both the technology and knowledge processes are embedded into the work processes

KM World Articles
Nov 09, 2023

2023 KM REALITY AWARD WINNER: Inter-American Development Bank
The winners of the KM Promise and KM Reality awards are designed to celebrate the success stories of knowledge management

KM World Articles
Nov 08, 2023

Jakub Zavrel of Zeta Alpha talks putting GPT on a leash at KMWorld 2023
At KMWorld 2023, Jakub Zavrel,?CEO,?Zeta Alpha discussed the core concepts of retrieval in augmented generative AI, including neural and vector search, prompting frameworks like LangChain, tips and tricks for prompt engineering, and proprietary and open source large language model

KM World Articles
Nov 08, 2023

Generative AI in KM initiatives at KMWorld 2023
Jason McCullagh, director, marketplace alliances, Upland BA Insight Software, led KMWorld 2023's session, "Generative AI in KM Initiatives," to consider the ways GenAI and KM initiatives can find success as a formidable unit rather than warring concepts, walking attendees through? trends, technologies, and practical considerations of a united GenAI and KM strategy.?

KM World Articles
Nov 08, 2023

Systematic knowledge sharing at KMWorld 2023
At KMWorld 2023, Thais Colicchio and Fernando Fukunaga, shared successful case studies from the Brazilian KM Society; learnings about their main challenges, practical solutions, implementations; and more

KM World Articles
Nov 08, 2023

Tips on hosting knowledge-sharing events at KMWorld 2023
Luis Rodriguez, manager of knowledge management, Technip Energies, led KMWorld 2023's session, "Humans Connect as AI Surges!" to share tips and lessons learned from the Technology Day (previously Expertise Day) event, offering insights on uniting humans and AI in effort to drive engagement and learning.

KM World Articles
Nov 08, 2023

AI and ethics for the enterprise at KMWorld 2023
Anthony J Rhem, CEO/principal consultant, A. J. Rhem & Associates, and author, Knowledge Management in Practice and Essential Topics in Artificial Intelligence, led KMWorld 2023's Enterprise AI World session, "AI & Ethics for the Enterprise," to explore viable and comprehensive ways that enterprises can cultivate truly responsible and trustworthy AI.

KM World Articles
Nov 08, 2023

Marrying KM with AI at KMWorld 2023
At KMWorld 2023, Ian Hook, director, KM and insights excellence,?Novartis, discussed Novartis' journey to implement GPT-like solutions and how proper KM principles are essential to making it work during his session, "How KM Saved AI: The GPT Journey"

KM World Articles
Nov 08, 2023

KMWorld 2023?s second day keynotes strike the balance between human connection and AI
At KMWorld's keynote session, experts in their fields covered a myriad of KM topics pertinent to the dynamic nature of modern business. Each speaker emphasized an overarching purpose regarding knowledge at the proprietary level?that it should spark joy and productivity, bringing users extraordinary experiences and new, exciting opportunities.

KM World Articles
Nov 07, 2023

Discovering KM solutions for the enterprise at KMWorld 2023
Emma Galdo, discussed "Driving Successful KM Outcomes in the Age of AI," during her KMWorld 2023 session

KM World Articles
Nov 07, 2023

Utilizing technology as an enabler for knowledge management at KMWorld 2023
At KMWorld 2023, Kemi Ayanda discussed the considerations and best practices in selecting and deploying a next-generation KM system in a multi-dimensional setting

KM World Articles
Nov 07, 2023

KMWorld 2023 opening keynotes focus on the future of work
KMWorld 2023's opening keynotes discussed AI, taxonomies, transforming the employee experience, and more

KM World Articles
Nov 07, 2023

KM and the future of work at KMWorld 2023
Lynda Braksiek, principal research lead, knowledge management, APQC, and Jeff Willinger, digital experience director, Withum, led KMWorld 2023's session, "KM & the Future of Work," to discuss the latest advancements in technology and how that will alter the path of KM and its practitioners.

KM World Articles
Nov 07, 2023

Putting enterprise search in perspective at KMWorld 2023
Sebastian Klatt, senior consultant, Raytion GmbH, led KMWorld 2023's Enterprise Search and Discovery session, "Putting Enterprise Search in Perspective," to examine the principles of enterprise search, bringing back into focus its true value and use cases.

KM World Articles
Nov 07, 2023

Using tech to create KM secret sauce at KMWorld 2023
Brad English, Michele Myers, Pablo Gomes discuss "Using Tech to Create KM Secret Sauce" during their KMWorld 2023 session

KM World Articles
Nov 07, 2023

Communication, collaboration, and employee platforms at KMWorld 2023
Experienced KM practitioners from TechnipFMC led KMWorld 2023's session, "Communication, Collaboration, and Employee Platforms," to share their tips and techniques for engaging employees across the globe and the digital landscape.

KM World Articles
Nov 07, 2023

Institutionalizing global KM and organizational learning at KMWorld 2023
At KMWorld 2023, Adrian Rivera-Reyes,?Melissa Patsalides, and Thom Sinclair,? explained the KMOL process during their session

KM World Articles
Nov 07, 2023

Metasearch: the latest in accurate search solutions at KMWorld 2023
Sid Probstein, president, Swirl and Jim Ford AI talked "Metasearch: The Missing Element for Enterprise Search" during their session in the Enterprise Search & Discovery track

KM World Articles
Nov 07, 2023

Evolution or transformation? Rethinking KM in the chaos of disruption at KMWorld 2023
Suzan Pickels, knowledge manager at CRB, led KMWorld 2023's session, "Evolution or Transformation? Rethinking KM in the Chaos of Disruption," to exemplify the ways in which CRB is leveraging new tech to prioritize knowledge efforts, address clients' needs, and invest in AI analysis and application.

KM World Articles
Nov 07, 2023

Generative AI search: preventing defects and creating an answer engine
Colin Harman, head of technology, Nesh, and Ryan Welsh, founder and CEO, Kyndi, led KMWorld 2023's session, "Generative AI Search: Preventing Defects and Creating an Answer Engine," to explore the shortcomings and potential successes of generative AI (GenAI) search.

KM World Articles
Nov 06, 2023

Harnessing Narrative Sensemaking at KMWorld 2023
KMWorld returned to the J.W. Marriott in Washington D.C. on November 6-9, with pre-conference workshops held on November 6

KM World Articles
Nov 06, 2023

Communities of practice for knowledge sharing and innovation at KMWorld 2023
Stan Garfield, author of five KM books and founder of SIKM Leaders Community led KMWorld 2023's workshop, "Communities of Practice for Knowledge Sharing & Innovation," discussing community fundamentals and foundations that invite successful CoPs that emphasize community culture, management, goals, and measurements.

KM World Articles
Nov 06, 2023

Building a governance model for enterprise knowledge at KMWorld 2023
Art Murray, CEO, Applied Knowledge Sciences, Inc. and director, enterprise of the future program, International Institute for Knowledge and Innovation, led KMWorld 2023's workshop, "Building a Governance Model for Enterprise Knowledge," to explore the seven major facets of organizational knowledge governance that, in the face of the proliferation of KM assets, place KM joy at the forefront.

KM World Articles
Nov 06, 2023

Pairing text analytics with GPT and LLMs at KMWorld 2023
KMWorld returned to the J.W. Marriott in Washington D.C. on November 6-9, with pre-conference workshops held on November 6

KM World Articles
Nov 03, 2023

ControlUp ITSM Connector now integrates with ServiceNow to boost the digital employee experience
ControlUp IT Service Management Connector delivers efficiency, automation, and cost reduction for ServiceNow operational workflows with real-time desktop performance metrics

KM World Articles
Nov 03, 2023

SnapLogic and Acolad partner to deliver GenAI translation and integration solutions
SnapLogic, the generative integration company, is announcing its partnership with Acolad, a content and language solutions provider, aimed at developing and delivering generative AI (GenAI) translation solutions for both language and integration professionals alike.

KM World Articles
Nov 02, 2023

Truth, lies, and large language models
The good news is that the problem of chat AI's proclivity for hallucinating is well-recognized by the organizations creating these marvels, and they realize that it is a danger to the world and to their success, not necessarily in that order of priority. Until that problem is solved, chat AI engines need to lose their self-confidence and make it crystal clear that they are the most unabashed and charming liars the world has ever seen.

KM World Articles
Nov 02, 2023

The fun side of future tech
Everything about the future doesn't have to be so frightening or serious. Instead, let's take a break from all of that and look at the fun side of what lies ahead.

KM World Articles
Nov 02, 2023

The future of knowledge management: Talking to documents with generative AI
The fundamental pillars of KM?taxonomies, domain-specific data models, knowledge extraction, search, and text analytics?are as pertinent today as they ever were. Now, generative AI has rendered these constructs much more accessible to the enterprise. Its long-standing utility will be determined by surmounting models' tendencies to generate contrived, inaccurate responses while embedding them into core KM processes.

KM World Articles
Nov 02, 2023

When is good enough enough?
Our goal should be to improve the quality of knowledge assets and their accuracy and relevance in use. Much of this will come from human expertise and effort, increasingly combined with the power of AI.

KM World Articles
Nov 02, 2023

Decoding the data deluge; use ECM to navigate the unstructured content labyrinth
Obtaining contextual knowledge about how users create and interact with unstructured data is an essential business practice to plan for data storms effectively. Enterprises need to understand that it's not enough to know these user activities but also must take remediation action when necessary.

KM World Articles
Nov 02, 2023

2023 Readers' Choice Award- Best Enterprise Search: Lucidworks - Lucidworks makes search a superpower.
There is undeniable potential in generative AI and large language models, but these tools alone come with significant gaps and challenges. Fusion provides the data enrichment,?facet controls, security trimming, recommendations, and merchandising intelligence needed to deliver transformational AI capabilities.

KM World Articles
Nov 02, 2023

2023 Readers' Choice Award- Best Knowledge Graphs: Franz Inc. AllegroGraph - LLMs and Knowledge Graphs for AI in the Enterprise
Franz Inc. not only offers cutting-edge technology but also provides a suite of services for building industrial-strength Knowledge Graphs. By combining the semantic richness of AllegroGraph with the natural language processing capabilities of LLMs, organizations can unlock the full potential of their data, ensuring that AI-driven insights are grounded in facts.

KM World Articles
Nov 02, 2023

In Memoriam - Remembering Larry Prusak


KM World Articles
Nov 02, 2023

KM leverages data mesh
An underlying premise of data mesh is that business units should be able to control their own data and interact with one another by sharing data.

KM World Articles
Nov 02, 2023

KMWorld Readers' Choice Award Winners 2023
It borders on the incredible the speed at which KM tools, products, and services have evolved recently, creating challenges for those charged with identifying the best ones for their KM projects. We hope that our Readers' Choice winners' list will be a resource for you to choose wisely.

KM World Articles
Nov 02, 2023

MangoApps Search now includes SharePoint, Teams, and Google Drive files for a unified search experience
Federating SharePoint, Teams, and Drive into MangoApps Search ensures customers get the most complete enterprise search experience possible

KM World Articles
Nov 02, 2023

Thinking critically of GenAI and its knowledge management application
Expert panelists joined KMWorld's roundtable webinar, Leveraging Generative AI in Knowledge Management, to offer their expertise in cutting-edge applications and benefits of GenAI for capturing, curating, and distributing knowledge successfully.

KM World Articles
Nov 01, 2023

Questco selects Gradient AI to streamline health insurance underwriting
Questco improves underwriting accuracy, enhances member experience

KM World Articles
Oct 31, 2023

White House issues executive order to create AI regulations
The extensive order touches on matters of privacy, civil rights, consumer protections, scientific research, and worker rights

KM World Articles
Oct 31, 2023

DeltaXML launches ConversionQA for enhanced converted document integrity
DeltaXML, an innovator in the world of document management and XML comparison, is launching ConversionQA, a document assurance solution that examines document content that has undergone conversion, driving confidence in documents' adherence to its original source.

KM World Articles
Oct 30, 2023

Datasaur releases LLM Lab to build and train custom LLMs
All-in-one platform enables an integrated LLM building process to improve efficiency and save time for data scientists and engineers

KM World Articles
Oct 27, 2023

Talkdesk GenAI innovation further demonstrates the company?s commitment to simplify AI for specialized customer experiences
Global enterprises benefit from the company's enhanced generative AI-powered cloud platform that makes it easy to transform contact centers into fast, accurate, and personalized sources of information

KM World Articles
Oct 27, 2023

The GenAI surge: Navigating best practices and strategies for successful usage
A panel of experts joined KMWorld's webinar, Unlocking the Power of Data-Driven Strategies: A GenAI Journey, to examine GenAI strategies and best practices for maximizing ROI, operational efficiency, personalization, and more, in the midst of an AI surge.

KM World Articles
Oct 26, 2023

Digibee debuts AI-based documentation for rapid understanding of pipeline integrations
Digibee, an integration Platform-as-a-Service (iPaaS) company that helps organizations build flexible, highly scalable integration architecture, is introducing the AI Generator for Pipeline Documentation?a capability leveraging generative AI (GenAI) practices to help enterprises understand their integration processes?to its integration platform.

KM World Articles
Oct 26, 2023

Grammarly introduces plethora of features to support AI for enterprises
The company doubles down on enterprise AI by adding personalized voice capabilities and making its generative AI features generally available

KM World Articles
Oct 25, 2023

Appian?s Connected Underwriting Life Workbench optimizes workflows for insurance underwriting
Appian, the software company that automates business processes, is announcing the availability of the Connected Underwriting Life Workbench, a solution engineered to centralize and improve the underwriting experience for the insurance sector.

KM World Articles
Oct 25, 2023

Smartbug Media acquires Globalia to offer solutions for the entire customer lifecycle
Acquisition fuses SmartBug's digital business with Globalia's digital transformation and technical excellence, offering an integrated suite of services across the entire HubSpot platform

KM World Articles
Oct 24, 2023

Databricks snaps up Arcion to accelerate data and AI journeys
Arcion's connectors will simplify and accelerate ingesting data from enterprise databases to the Databricks Lakehouse Platform

KM World Articles
Oct 24, 2023

Sinequa and Google Cloud expand partnership to bring augmented generation features to the workplace
Sinequa accelerates the use case applications of Google Cloud's commercial generative AI tools via integration with Vertex AI

KM World Articles
Oct 23, 2023

The University of Cincinnati and Onymos collaborate on innovative document conversion and data validation tool
With Onymos, the University can now quickly and securely scan and enter data from its student body through a simple and secure application

KM World Articles
Oct 23, 2023

UiPath?s Autopilot blends AI and automation for enhanced workflow productivity
UiPath, a leading enterprise automation software company, is debuting Autopilot?the latest AI-powered solution that blends generative AI (GenAI), specialized AI, and automation?enabling UiPath Business Automation Platform users to rapidly automate workflows using natural language.

KM World Articles
Oct 23, 2023

Optimizing document and workflow productivity with the Foxit PDF Editor Suite
Deboshree Sarkar, senior product marketing manager at Foxit, and Zlatko Gornjevski, EMEA senior solutions engineer at Foxit, joined KMWorld's webinar, Exploring Foxit PDF Editor Suite: All-In-One Productivity Platform, to offer webinar viewers the solution to this age-old KM inefficiency: A comprehensive, unified workflow productivity product designed to empower workers with flexibility, efficacy, and efficiency in an increasingly disparate and digital era.

KM World Articles
Oct 20, 2023

airSlate to acquire Instapage to enhance digital advertising outcomes
Instapage's alignment with airSlate's mission, centered on intuitive and cost-effective automation of critical business and marketing operations, will bring tremendous value to businesses across industries

KM World Articles
Oct 20, 2023

Exploring content management, security, and governance in the digital era
Experts joined KMWorld's webinar, Managing, Securing, and Governing Content Across the Digital Landscape, to guide viewers through mastering content governance, security, and management while making room for contemporary digital practices.

KM World Articles
Oct 19, 2023

CTERA Fusion offers unified file and object access for the enterprise
First global file system to provide ubiquitous data services across file and object protocols

KM World Articles
Oct 18, 2023

Cognizant and Vianai partner to empower enterprise LLM development and application
Cognizant, the engineers of modern business, and Vianai Systems, Inc., the human-centered AI platform and products company, are announcing a strategic partnership aimed at accelerating global go-to-market strategies for human-centered AI solutions.

KM World Articles
Oct 18, 2023

Mediaflux Pocket combines multifactor authentication with authorization for enhanced data access security
Arcitecta, the data management software company, is releasing Mediaflux Pocket, a new multifactor authentication and authorization (MFA&A) application designed to address the myriad issues associated with unauthorized access to data repositories and file systems filled with sensitive data.

KM World Articles
Oct 17, 2023

Leostream 2023.2 enhances remote IT with new vendor support, self-hosting options, and UI
Leostream, the Remote Desktop Access Platform provider, is announcing the launch of Leostream 2023.2, the latest iteration of the company's Remote Desktop Access Platform, designed to empower IT teams to "work-from-anywhere."

KM World Articles
Oct 16, 2023

SYSPRO and SugarCRM partner to deliver an integrated ERP and CRM solution
SYSPRO, a global provider of industry-built enterprise resource planning (ERP) software, and SugarCRM, the provider of the award-winning AI-driven CRM platform, are announcing their recent partnership aimed at offering mid-market manufacturers and distributors a tightly integrated ERP and CRM solution for improved operational efficiency.

KM World Articles
Oct 13, 2023

AvePoint debuts AI-powered information lifecycle management solution
Next generation solution enables customers to better manage information, reduce costs, and improve efficiencies

KM World Articles
Oct 12, 2023

ClearDATA continues to offer healthcare orgs comprehensive, secure, and configurable cloud data management
ClearDATA, the provider of cloud security and compliance software and services purpose-built for healthcare, is unveiling a SaaS iteration of its healthcare-native cloud security posture management (CSPM) solution, the CyberHealth Platform. Additionally, ClearDATA is enhancing its portfolio with service and support options that focus on accommodating customers' unique cloud maturities, compliance requirements, and security expertise.

KM World Articles
Oct 12, 2023

Tiger Eye Blueprint relaunches with specific focus on longevity, scalability, and legal KM
Tiger Eye, the provider of solutions for every step of the document and email journey, is announcing the relaunch of Tiger Eye Blueprint, revamped with future-proof capabilities, enhanced scalability, and specific features for legal KM workloads.

KM World Articles
Oct 12, 2023

Clio unveils generative AI assistant for legal professionals
Artificial Intelligence defines the next era of Clio's legal operating system, beginning with its built-in AI assistant, Clio Duo

KM World Articles
Oct 11, 2023

Kore.ai enables enterprise contact centers to deliver personalized services with integration to Genesys Cloud CX
By integrating with Genesys Cloud CX, Kore.ai enables enterprise contact centers to deliver superior and personalized service experiences at scale, across multiple voice and digital channels

KM World Articles
Oct 10, 2023

Onspring Portal offers a secure, personalized workspace for the customer user ecosystem
Launched at Onspring's connect user conference, the Onspring Portal delivers a secure, convenient, personalized workspace for internal business users and external business partners

KM World Articles
Oct 09, 2023

HumanFirst?s Google Cloud alliance empowers advanced unstructured data management and AI performance
HumanFirst, the low-code data productivity suite, is announcing a new Google Cloud alliance aimed at enabling enterprises all over the world to enhance data insight discovery and AI application performance based on unstructured, text-based data.?

KM World Articles
Oct 09, 2023

Content Annotation, Taxonomy and Search Findability A conversation with Lynette Ledoux, Customer Success and Search Specialist, SearchUnify
SearchUnify created a set of content tools to help automate what would otherwise be a manual process of content managers having to apply a consistent taxonomy across multiple content sources, possibly thousands of assets. The content tools are powered by machine learning. They work together to, again, automate the process. Admins have to go to their different content teams, stakeholders, and get agreement on a consistent taxonomy. Once they have that, they can go into the SearchUnify admin panel and enter the taxonomy. Then go into content sources and actually map the taxonomy to the various content sources, the objects within the content sources.

KM World Articles
Oct 09, 2023

Caylent unveils RAG knowledge base framework for rapid and comprehensive genAI implementation
Caylent, the cloud services company and AWS Premier Tier partner, is debuting the Generative AI (GenAI) Knowledge Base Catalyst, a proprietary Retrieval Augmented Generation (RAG) knowledge base framework, built on AWS Bedrock and powered by Anthropic's Claude 2, that accelerates the implementation of genAI-based knowledge management.

KM World Articles
Oct 06, 2023

$7.5M in Pre-Series A funding supercharges Aampe?s marketing AI
Aampe, the AI-native user engagement platform, is announcing the recent achievement of a funding milestone, having accrued $7.5 million in a Pre-Series A funding round led by Matrix Partners India and Peak XV Partners (formerly Sequoia Capital India and SEA). This funding round brings Aampe's total finances raised since its inception in 2020 to $9.3 million.

KM World Articles
Oct 05, 2023

Apica?s Generative AI Assistant enriches data context and fills knowledge gaps
Apica, a leader in data management and active observability, is debuting a new generative AI (genAI) assistant for the Apica Ascent Platform, designed to enrich data context and fill knowledge gaps.

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