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Jan 21, 2020
Independent bookstores are resurging. How they did it offers lessons for all disrupted industries for competing against Amazon and other digital retailers, says Ryan Raffaelli.
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Jan 21, 2020
While many countries consider implementing their own versions of privacy and data protection regulations, there are concerns about whether such regulations may negatively impact the growth of the internet and reduce technology firms' incentives in operating and innovating. Results of this study suggest limited effects of such regulations on the internet layer.
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Jan 17, 2020
What do the best leaders do differently? Harvard Business School faculty members highlight the leadership skills and qualities that separate good from great.
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Jan 14, 2020
By creating opportunities for cross-disciplinary scientists to meet and talk as part of a natural field experiment, this study analyzes and finds evidence for a systematic relationship between knowledge sharing and knowledge production in the sciences.
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Jan 14, 2020
New research by Frank Nagle and Florenta Teodoridis shows that a jack-of-all-trades may be better equipped than a specialist to jump on novel knowledge.
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Jan 13, 2020
Elizabeth Warren calls them Wall Street "looting," but a recent study by Josh Lerner and colleagues shows private equity buyouts have both good and bad impacts.
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Jan 13, 2020
What gets workers to go the extra mile in creative problem solving? A field experiment and interviews with NASA employees finds that employees respond to managerial appreciation above other incentives.
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Jan 09, 2020
For the first time in 100 years, new technologies such as artificial intelligence are causing firms to rethink their competitive strategy and organizational structure, say the authors of a new book, "Competing in the Age of AI".
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Jan 08, 2020
Football team owners are hiring younger head coaches, hoping to unleash innovation and fresh thinking. How's that working out? Research by Boris Groysberg and colleagues.
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Jan 06, 2020
Companies are sitting on a largely untapped resource to improve employee performance, says HBS professor Christopher Stanton—the knowledge of their co-workers.
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Jan 06, 2020
The authors examine the future of executive education on a technological and cultural landscape that is imminent but different to the one we are accustomed to.
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Jan 06, 2020
This paper guides providers as well as chief learning officers and chief talent officers who want to chart effective routes through the emerging landscape of executive development.
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Jan 02, 2020
A public insurance option could use its scale to hold prices down, but only if the approach avoids the financing gimmicks that are undermining Medicare, say Regina E. Herzlinger and James Wallace.
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Jan 01, 2020
The United States limits the number of skilled workers allowed to immigrate to the country. Is it time to expand the H-1B visa program? James Heskett asks.
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Dec 29, 2019
Here are the most-read stories published by Harvard Business School Working Knowledge in 2019. Now it's your turn: What will be the biggest stories—the most significant business trends—of 2020?
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Dec 28, 2019
This paper reviews what constitutes a tech cluster, how they function internally, and the degree to which policy makers can purposefully foster them.
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Dec 18, 2019
What does it take to truly change the world? In The Wise Company, Hirotaka Takeuchi shares the practices that help leading companies turn knowledge into lasting breakthroughs.
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Dec 17, 2019
How do technology stores, particularly those owned by Apple and Microsoft, affect retail sales and market dynamics at malls? Through modeling and simulation, the authors found that these stores helped malls draw more high-income consumers, supporting the entry of upscale stores and exit of midscale and discount stores.
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Dec 16, 2019
Giving women in rural India more control over household finances reduced the social stigma of working, says research by Natalia Rigol.
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Dec 12, 2019
Intergroup conflict can grind office productivity to a halt. Jeffrey Lees discusses how understanding psychological stereotypes can help divided parties compromise.
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Dec 11, 2019
Using a series of experiments, the authors studied gender differences in how job-seekers perceive their own qualifications for different opportunities and how this affects their decision to apply. Results suggest that soft touch employer interventions can improve the diversity of applicant pools even if candidate beliefs about their own ability are unchanged.
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Dec 10, 2019
Attempts to replicate experimental findings in economics and other disciplines have had a disappointing track record. This paper proposes and shows proof-of-concept for one way to ensure replication: contracting by a journal after a study is accepted for publication, but (ideally) before the actual publication occurs.
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Dec 09, 2019
Using data from their very first transaction, companies can identify shoppers who have the best long-term value, says Eva Ascarza.
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Dec 04, 2019
How companies, working with a catalyst, can redesign supply chains to achieve economic, environmental, and social returns.
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Dec 04, 2019
This paper provides a framework for understanding and predicting how environmental, social, and governance (ESG) issues become financially material.
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Dec 04, 2019
New tools allow companies to innovate on an unprecedented scale, in every aspect of business. But the organization must also change. Stefan Thomke discusses his fortcoming book, "Experimentation Works".
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Dec 02, 2019
Boeing's deadly tragedies with its 737 Max aircraft may have resulted from a "gap" problem after departments came in conflict. How can organizations mend their own gaps? asks James Heskett.
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Nov 27, 2019
Company brands can be magic in the marketplace. But just what are the components of a great brand? How do you build one? And how do they survive over time?
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Nov 25, 2019
Passion is supposed to be the secret sauce that transforms average managers into dynamic leaders. The reality is more complicated, says Jon M. Jachimowicz.
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Nov 25, 2019
This study by Susanna Gallani and colleagues provides insights for designing effective management control systems.
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Nov 20, 2019
New research shows people don't trust recommendations from algorithms—and that's a problem for companies that increasingly rely on AI-based technology to persuade consumers. Michael H. Yeomans explains how businesses can overcome that bias.
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Nov 19, 2019
Geoffrey Jones discusses his case study, "Thomas J. Watson, IBM and Nazi Germany," exploring the options and responsibilities of multinationals with investments in politically reprehensible regimes.
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Nov 19, 2019
The possibility that Apple Card applicants were subject to gender bias opens a new frontier for the financial services sector in which regulators are largely absent, argues
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Nov 18, 2019
Days before yet another Democratic presidential debate, Vincent Pons reports that TV forums don't influence voters.
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Nov 14, 2019
The business history of modern Turkey has been largely hidden from view, but a new book edited by Geoffrey Jones and Asli M. Colpan pulls back the covers.
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Nov 13, 2019
Shareholder resolutions can influence corporate transparency even if they fail. After being targeted with shareholder resolutions on environmental topics, companies are more likely to publicly disclose their climate change risks—and that such disclosure increases these companies' valuation.
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Nov 13, 2019
Lacking human insight, artificial intelligence will be limited when it comes to helping marketers open the black box of market prediction, says Tomomichi Amano.
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Nov 13, 2019
When required to assess their own ability and performance for potential employers, women systematically give less favorable assessments than equally performing men. The study rules out potential explanations for the gap and discusses implications.
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Nov 12, 2019
Nearly a third of US patents rely directly on government-funded research, says Dennis Yao. Is government too involved in supporting private sector innovation—or not enough?
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Nov 12, 2019
Collecting and analyzing microdata on prices and the reaction of importers, retailers, and exporters to US trade policy since 2018, this study finds most of the tariffs' incidence rests with the US firms.
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Nov 06, 2019
With climate change scorching the planet, business leaders have a once-in-a-lifetime opportunity to change the world—and make money in the process, says Rebecca Henderson.
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Nov 06, 2019
This paper represents the first systematic attempt to identify and compare investment in education across emerging economies, specifically in Africa, Asia, Latin America, Turkey, and the Persian Gulf between the 1960s and the present day.
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Nov 05, 2019
This study of 6,000 US buyouts between 1980 and 2013 finds that the real-side effects of buyouts on target firms and their workers vary greatly by deal type and market conditions.
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Nov 05, 2019
In 2014, Neel Ghose (MBA 2019) created the Robin Hood Army, an entirely volunteer-based organization working to get surplus food to hungry people. Just four years later, they had served more than 9 million people in 103 cities around the world, all while maintaining their "golden rule" of being zero-funds. Harvard Business School's Susanna Gallani and Ghose discuss the most pressing challenge facing the organization with its fast growth and no monetary assets: how to attract, retain, and motivate workers.
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Nov 01, 2019
Non-compete clauses bind employees to their employers, preventing workers from bringing secrets to competitors. But increasingly, NCCs are unnecessarily restricting job mobility for low-level jobs. Should they be banned? asks James Heskett.
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Oct 30, 2019
It's hard to call it quits on a business venture, but entrepreneurs can wind down a struggling startup while keeping their reputations and sanity intact, says Tom Eisenmann. The first step is knowing when to accept defeat.
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Oct 29, 2019
Understanding cloud technology was the No. 1 imperative for executives this decade. Next up: How does artificial intelligence change business and management?
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Oct 29, 2019
Research on the traumatic 1947 partition of British India has most often been carried out by scholars in the humanities and qualitative social sciences. This article presents mixed methods research and analysis to explore tensions within current scholarship and to inspire new understandings of the Partition, and more generally, mass migrations and displacement.
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Oct 28, 2019
Left for dead alongside the retail highway, physical stores are suddenly finding new ways to compete, say Jill Avery and Antonio Moreno.
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Oct 23, 2019
This paper contributes to a growing knowledge base about how climate change impacts investor expectations, capital allocations and thereby pricing and returns. It provides actionable insights into how to decarbonize portfolios and evaluate the likely performance and carbon exposure differences across strategies.
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Oct 22, 2019
Setting sales targets has always been an inexact science, with serious consequences if done poorly. Using AI-based advanced analytics might be the answer, argues Doug Chung.
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Oct 17, 2019
Just how far will women go to avoid products labeled "for women?" Research by Leslie K. John and colleagues explores why gender marketing usually offends the very people a company is trying to attract.
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Oct 17, 2019
This paper studies data generated prior to the 2015 Argentine presidential ballotage, when a government propaganda campaign was used to attack the opposition candidate and influence voter preferences. Results show the propaganda was persuasive.
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Oct 16, 2019
From using machine learning to study CEOs to the value of work-from-anywhere policies, these were the stories that clicked most with our readers over the last three months.
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Oct 16, 2019
Using a novel dataset of earnings-related disclosures embedded in the 10-Ks, this paper shows how detailed financial statement analysis can produce a measure of core earnings that is more persistent than traditional earnings measures and forecasts future performance. Analysts and market participants are slow to appreciate the importance of transitory earnings.
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Oct 15, 2019
This study of 61 elections around the world finds that vote choices aggregate a lot of information obtained during the electoral season, but the contribution of TV debates to this process is negligible.
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Oct 14, 2019
Presenting a scenario in which non-Paris Club lending and borrowing is fully disclosed, this study illustrates that transparency has potential effects of decreased debt sustainability for investors such as China, and significant welfare gains for recipient countries. Effects are particularly strong if the debt is large.
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Oct 10, 2019
TV debates offer ample fodder for political pundits, but do they sway voters? Using voter data from 61 elections in nine countries, the team behind this paper sheds light on the most important factors behind election outcomes.
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Oct 10, 2019
Does culture eat strategy for breakfast? By analyzing the role of a company's social norms—how they develop and why people reinforce them, despite their personal beliefs—this paper offers new insights about the power of culture.
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Oct 09, 2019
Better ideas emerge when extroverts and people open to new experiences put their heads together, according to research by Rembrand M. Koning. But what about introverts?
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Oct 07, 2019
It happens to the best of companies. One fine day a public relations nightmare explodes and shatters your hard-won trust with customers. What should you do next?
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Oct 04, 2019
This paper argues with examples and predictions that while marketing science theory, engineering, and machine learning capabilities are changing the way we think about marketing, true advances will come when marketing managers know when to trust the machine and when to trust their instincts.
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Oct 02, 2019
A business model determines the opportunity's value creation potential and suggests how the resulting value might be distributed among participants pursuing that model. Strategists need to understand the interaction of elements of the job to be done and asset configuration in order to create differing strategic prescriptions.
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Oct 02, 2019
This paper explains the role dynamic capabilities play in competitive advantage, identifies conditions that make them valuable, and describes two types and various levels of the phenomenon.
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Oct 02, 2019
The Business Roundtable proposes that companies be judged on a much higher standard than the traditional "maximize shareholder value." James Heskett asks, is Walmart's recent response to gun violence a sign of things to come?
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Oct 02, 2019
Professors John Deighton and Jeffrey Rayport discuss how two former public radio producers launched the Gimlet Media podcast network, entering the last frontier of digital media. How can they turn a content supplier into a disruptive platform?
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Sep 30, 2019
Rafael Di Tella analyzes a paper by Federico Sturzenegger, the Governor of the Central Bank of Argentina under President Mauricio Macri, detailing the country's efforts to stabilize the economy following 12 years of a populist administration.
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Sep 30, 2019
In this excerpt from Race, Work, & Leadership: New Perspectives on the Black Experience, the authors discuss the deterioriating state of race relations in the US.
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Sep 30, 2019
To support black employees, business leaders must challenge biases and help employees be themselves, says a new book co-edited by Anthony J. Mayo.
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Sep 26, 2019
Almost 1 million Rohingya refugees are sinking deeper into despair while sitting idle in a camp they can't easily leave. But the opportunity to work might provide a resource more scarce than cash: hope. Research by Reshmaan N. Hussam.
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Sep 25, 2019
Doctor burnout takes a toll on physicians and patient care, but there is another cost to be accounted for, says .
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Sep 25, 2019
This study shows that corporate purpose varies greatly according to the nature of firm ownership, and these differences can be least partly explained by the choices and compensation of the CEOs.
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Sep 24, 2019
It's a paradox about innovation. Inventors want to keep secret the inner workings of their most commercial technologies, while technological progress relies on transparency. Daniel Gross looks to the secrets of WW II for insights.
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Sep 24, 2019
This study examines the responses and performance impacts resulting from industry self-regulation to improve the nutritional content of children's cereals. Dynamic links between product positioning and product brand equity resources are explored.
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Sep 20, 2019
Can company growth rates persist over long periods of time? A new study of long-lasting enterprises might make CEOs rethink their strategies, says Gary Pisano.
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Sep 18, 2019
Does the gender of inventors make a difference for who benefits from their inventions? An analysis by Rembrand Koning and colleagues shows that research teams with women were more likely to produce patents addressing women's health conditions.
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Sep 18, 2019
"Model persuasion" happens when would-be persuaders offer receivers a streamlined way of understanding data they already know, especially when the data is open to interpretation. Using examples from finance, politics, and law, the authors find that truthtellers do not eliminate the impact of misleading persuasion because wrong models may better fit the past than correct models.
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Sep 18, 2019
WeWork's IPO has been one of the most debated in recent memory. But the real controversy, says Nori Gerardo Lietz, is what is contained in the company's prospectus.
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Sep 17, 2019
Children's Hospital & Clinics COO Julie Morath sets out to change the culture there by instituting a policy of blameless reporting, which encourages employees to report anything that goes wrong or seems substandard without fear of reprisal for the act of reporting. Professor Amy Edmondson discusses getting an organization into the "High Performance Zone" by creating an environment of psychological safety and high accountability.
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Sep 16, 2019
Hollywood insiders have created "The Black List," which helps surface good but often overlooked scripts. Does wisdom of the crowd work at the box office? Research by Hong Luo.
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Sep 16, 2019
Hollywood insiders have created "The Black List," which helps surface good but often overlooked scripts. Does the wisdom of the crowd work at the box office? Research by Hong Luo.
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Sep 11, 2019
In Germany, drugmakers must prove that a new medication's benefits merit a higher price than existing drugs. Ariel Dora Stern asks whether "value-based pricing" should become the standard elsewhere.
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Sep 07, 2019
Are there immediate steps business and government should take to address climate change? Somewhere between trillion-dollar solutions and the next eco-calamity are opportunities to take action, argures John Macomber.
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Sep 06, 2019
Is experimentation the right strategy for startups? This analysis of the adoption of A/B testing technology by 35,000 global startups provides evidence that a strategy based on repeated experimentation will improve performance over time, but benefits vary.
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Sep 05, 2019
CEOs are usually more comfortable making key hires on the business side of the house than the technology side. Here is what executives need to understand about technical hires, according to Julia Austin.
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Sep 05, 2019
Despite the rise of alternative trading platforms, high-touch broker trading remains prominent in institutional equity markets. The authors analyze how fees, research, quality of execution, and information can help explain how execution decisions and preferences vary across investors.
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Sep 04, 2019
We often make knee-jerk assumptions about what motivates other people's choices, a bad habit both in the political and business worlds. Kate Barasz explains what we can do about it.
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Sep 02, 2019
Despite warnings of an imminent recession, the US economic expansion just hit 122 months. Is the country recession-proof more than others? asks James Heskett.
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Sep 02, 2019
The second Great Migration (1940-1970) brought to the US North and West more than four million African Americans. We show that this unique episode of internal migration contributed to the development and eventual success of civil rights legislation.
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Aug 28, 2019
Major industries are undergoing a digital transformation, in which key aspects of new product development are migrating to a software-driven context. In the medical device industry, experience matters, as does the geographic clustering of new product development, which gives advantages to both new entrants and incumbent firms.
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Aug 26, 2019
Influencer marketing has quickly become the best way to reach beauty consumers, proving more effective than celebrity endorsements and company ads, according to research by Alessia Vettese.
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Aug 23, 2019
In a recent statement from the Business Roundtable, 200 powerful CEOs said corporations should widen their missions beyond just maximizing profits for shareholders.
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