|
Sep 17, 2019
Children's Hospital & Clinics COO Julie Morath sets out to change the culture there by instituting a policy of blameless reporting, which encourages employees to report anything that goes wrong or seems substandard without fear of reprisal for the act of reporting. Professor Amy Edmondson discusses getting an organization into the "High Performance Zone" by creating an environment of psychological safety and high accountability.
|
|
Sep 16, 2019
Hollywood insiders have created "The Black List," which helps surface good but often overlooked scripts. Does wisdom of the crowd work at the box office? Research by Hong Luo.
|
|
Sep 11, 2019
In Germany, drugmakers must prove that a new medication's benefits merit a higher price than existing drugs. Ariel Dora Stern asks whether "value-based pricing" should become the standard elsewhere.
|
|
Sep 07, 2019
Are there immediate steps business and government should take to address climate change? Somewhere between trillion-dollar solutions and the next eco-calamity are opportunities to take action, argures John Macomber.
|
|
Sep 06, 2019
Is experimentation the right strategy for startups? This analysis of the adoption of A/B testing technology by 35,000 global startups provides evidence that a strategy based on repeated experimentation will improve performance over time, but benefits vary.
|
|
Sep 05, 2019
CEOs are usually more comfortable making key hires on the business side of the house than the technology side. Here is what executives need to understand about technical hires, according to Julia Austin.
|
|
Sep 05, 2019
Despite the rise of alternative trading platforms, high-touch broker trading remains prominent in institutional equity markets. The authors analyze how fees, research, quality of execution, and information can help explain how execution decisions and preferences vary across investors.
|
|
Sep 04, 2019
We often make knee-jerk assumptions about what motivates other people's choices, a bad habit both in the political and business worlds. Kate Barasz explains what we can do about it.
|
|
Sep 02, 2019
Despite warnings of an imminent recession, the US economic expansion just hit 122 months. Is the country recession-proof more than others? asks James Heskett.
|
|
Sep 02, 2019
The second Great Migration (1940-1970) brought to the US North and West more than four million African Americans. We show that this unique episode of internal migration contributed to the development and eventual success of civil rights legislation.
|
|
Aug 28, 2019
Major industries are undergoing a digital transformation, in which key aspects of new product development are migrating to a software-driven context. In the medical device industry, experience matters, as does the geographic clustering of new product development, which gives advantages to both new entrants and incumbent firms.
|
|
Aug 26, 2019
Influencer marketing has quickly become the best way to reach beauty consumers, proving more effective than celebrity endorsements and company ads, according to research by Alessia Vettese.
|
|
Aug 23, 2019
In a recent statement from the Business Roundtable, 200 powerful CEOs said corporations should widen their missions beyond just maximizing profits for shareholders.
|
|
Aug 21, 2019
Service firms seeking prospective customers usually highlight the advantages of their offerings and downplay the tradeoffs. This study suggests a different approach: Provide transparency into advantages as well as tradeoffs. The transparency helps customers make informed decisions and can lead to better outcomes for both firms and customers over the long run.
|
|
Aug 21, 2019
Tarun Khanna and Prithwiraj Choudhury use machine-learning technology to look for links between a CEO's communications style and company performance.
|
|
Aug 20, 2019
Large, productive, or internationalized firms tend to co-locate geographically. This study of the United States and Eurozone shows greater agglomeration around high performance plants, particularly multinationals.
|
|
Aug 14, 2019
Clayton M. Christensen's seminal book, The Innovator's Dilemma, helped ignite the idea of innovative disruption. His Harvard Business School colleagues have been adding to innovation reseach ever since.
|
|
Aug 12, 2019
As small companies grow to around 100 employees, the skills of their managers are challenged in new ways. Julia Austin describes how leaders themselves must scale.
|
|
Aug 12, 2019
This series of nine working papers explores technologies that produced or significantly advanced between 1975 and 2000 that US internists say have greatly improved patient care.
|
|
Aug 10, 2019
Most popular and scholarly writing about China's global push overemphasizes the power of the state. This paper explains how three types of domestic Chinese capital differ in political vulnerability and pursue globalization in different ways.
|
|
Aug 07, 2019
Government spending on bridges, roads, and other infrastructure pieces does not always ignite economic good times, say William Kerr and Ramana Nanda. The key question: Are financiers nearby?
|
|
Aug 06, 2019
Swiss watchmaking embodies the classic strategic paradox created by the introduction of new technology: the choice between resisting and defending, or embracing and prospecting. This paper offers a model for how fields and organizational leaders experiencing similar paradoxes can adapt to environmental change while still preserving valuable aspects of their past success.
|
|
Aug 01, 2019
Is the case method, one of the most used teaching methodologies at Harvard Business School and elsewhere, showing its age? asks James Heskett.
|
|
Jul 31, 2019
Depressed employees are up to to five times more likely to experience work-related problems than employees with chronic physical illnesses. So why aren't employers helping them? asks Ashley Whillans.
|
|
Jul 30, 2019
This paper explores organizational complexity by proposing a two-dimensional framework to help us understand organizational coping mechanisms and failure modes.
|
|
Jul 30, 2019
This paper explores organizational complexity by proposing a two-dimensional framework to help us understand organizational coping mechanisms and failure modes.
|
|
Jul 29, 2019
Letting independent workers choose their locations can benefit companies, employees, and even the economy, according to research by Prithwiraj Choudhury and colleagues.
|
|
Jul 27, 2019
America's 2016 presidential election was the target of voter manupulation via social media, particularly on Facebook. George Riedel thinks history is about to repeat itself.
|
|
Jul 24, 2019
In the Harvard Business School course Behavioral Insights, students work in the UK with psychology experts to understand what motivates consumers and workers. What they learn can help businesses of all types, says Michael Luca.
|
|
Jul 22, 2019
The most valuable companies in the world have one thing in common: all are leaders in the platform economy. In a new book, David Yoffie and colleagues identify key strategies and tactics for success on digital platforms.
|
|
Jul 21, 2019
Communities of users are shaping the industrial landscape and contributing to the innovations we use every day. The effects of user communities on firms, industries, and society will continue to grow. This article discusses the relationship between user communities and firms to shed light on avenues for future research in business strategy.
|
|
Jul 18, 2019
Companies have struggled to find the right opportunities for selling the Internet of Things. Rajiv Lal says that's all about to change.
|
|
Jul 18, 2019
Companies have struggled to find the right opportunities for selling the Internet of Things. Rajiv Lal says that's all about to change.
|
|
Jul 16, 2019
In his case, JUUL and the Vaping Revolution, Harvard Business School Professor Mike Toffel discusses the controversy surrounding the exponential growth of JUUL vaping products in 2018, in particular the success of its e-cigarettes with teenage high school students who had never smoked.
|
|
Jul 15, 2019
Mihir Desai explains how managers can increase their understanding of how finance works. EXCERPT: Three valuation mistakes to avoid.
|
|
Jul 11, 2019
Providing great customer service is no longer confined to just one department. Today it's callled the "customer experience," and everyone in the company is responsible for exceeding expectations.
|
|
Jul 08, 2019
Newspapers with reputable brands and unique content are finding success behind paywalls. For most papers, however, he future is not so clear, says Doug J. Chung.
|
|
Jul 07, 2019
A recent case study by William Kerr explores Walmart's efforts on workforce makeup and training, digital infrastructure, and automation technology.
|
|
Jul 02, 2019
Using media coverage of over-radiation accidents involving CT scanners, the researchers study the impact of consumers' risk perception on firm innovation.
|
|
Jul 01, 2019
As investors speculate about the timing of an Airbnb IPO, Thales S. Teixeira discusses the analog tactics and economic conditions that helped catapult the company.
|
|
Jul 01, 2019
Forget about management by objectives. Today's flashy performance motivators are 'super stretch goals,' and they have Silicon Valley buzzing. But can their audacious targets be managed properly? asks James Heskett.
|
|
Jun 30, 2019
When sales forces are well managed, firms can induce greater performance from them. For this study, the authors collaborated with a major multinational firm to develop and estimate a dynamic structural model of sales employee responses to various management instruments like compensation, training, and recruiting/termination policies.
|
|
Jun 29, 2019
In India, the Golden Quadrilateral highway network connects four major cities. This study of the relationship between the infrastructure project and development of the local financial sector finds that, in districts along and near the GQ, initial levels of financial development shaped how, and where, infrastructure investment could jumpstart real economic activity.
|
|
Jun 27, 2019
Couples with deliberate rituals feel more satisfied with their relationships, says research by Michael I. Norton and Ximena Garcia-Rada. Can businesses benefit?
|
|
Jun 27, 2019
Online sellers in many emerging markets are in the early stages of a shift from cash-based payments to digital payments. Findings from this study of a leading Indian online retailer show that firms may enjoy gains from consumer demand on top of operational gains resulting from payment digitization.
|
|
Jun 26, 2019
US exporters have been slashing the prices of goods they sell to China to offset higher trade costs, but Chinese exporters are passing those costs to American companies, research by Alberto F. Cavallo says.
|
|
Jun 25, 2019
3QUESTIONS More executives are tapping user communities for strategic guidance, but productive relationships with fan groups require a nuanced approach, Frank Nagle says.
|
|
Jun 25, 2019
3QUESTIONS More executives are tapping user communities for strategic guidance, but productive relationships with fan groups require a nuanced approach, Frank Nagle says.
|
|
Jun 25, 2019
3QUESTIONS More executives are tapping user communities for strategic guidance, but productive relationships with fan groups require a nuanced approach, Frank Nagle says.
|
|
Jun 25, 2019
Stephane Kasriel, the CEO of Upwork, the leading platform for freelance labor, considers different pricing solutions and ways to improve the matching process as part of a business model redesign.
|
|
Jun 25, 2019
Stephane Kasriel, the CEO of Upwork, the leading platform for freelance labor, considers different pricing solutions and ways to improve the matching process as part of a business model redesign.
|
|
Jun 19, 2019
This study by Prithwiraj Choudhury and colleagues provides robust econometric evidence for how immigrant inventors shape the innovation dynamics of their receiving countries.
|
|
Jun 17, 2019
3QUESTIONS: Why is it so difficult for health care providers to compete for customers? Raffella Sadun and Leemore Dafny discuss why health care needs a business strsategy.
|
|
Jun 17, 2019
Many print media firms are switching to a business model requiring readers to pay for online content. This study of media paywall strategies in the US finds that adopting a digital paywall can lead to positive demand substitution from digital to print channels, particularly for large-sized firms and those with unique content.
|
|
Jun 17, 2019
3QUESTIONS: Why is it so difficult for health care providers to compete for customers? Raffaella Sadun and Leemore Dafny discuss why health care needs a business strategy.
|
|
Jun 17, 2019
3QUESTIONS: Why is it so difficult for health care providers to compete for customers? Raffaella Sadun and Leemore Dafny discuss why health care needs a business strategy.
|
|
Jun 12, 2019
Running a startup is an endless list of solving problems, and entrepreneurs can be quickly overwhelmened. Julia Austin advises seeking guidance from investors.
|
|
Jun 11, 2019
As you contemplate your summer reading, here are recent books from Harvard Business School management scholars that can boost your career and improve on-the-ground management skills.
|
|
Jun 11, 2019
In this study of the 1994 discovery of arsenic in ground water in Bangladesh, Reshmaan Hussam and colleagues investigate the possibility of unintended health consequences from public health interventions.
|
|
Jun 10, 2019
This study of the economic performance of nontech firms adopting digital technologies finds a persistent future increase in valuation. However, investors only slowly incorporate the value implications of digital activities into prices.
|
|
Jun 08, 2019
This chapter pulls from William Kerr's book "The Gift of Global Talent" to examine the migration dynamics of high-skilled individuals. He argues that improving our knowledge of high-skilled migration can lead to better policy decisions.
|
|
Jun 07, 2019
Linda Hill explains how the digital workplace is generating greater burdens on managers but also creating new opportunities to shine. PLUS: Book excerpt.
|
|
Jun 07, 2019
Linda Hill explains how the digital workplace is placing greater burdens on managers but also creating new opportunities to shine. PLUS: Book excerpt.
|
|
Jun 07, 2019
Investors' biases and market outcomes affect each other in a two-way feedback loop. This study develops a model of a credit market feedback loop, finding that when investors become more bullish this can predict positive returns in the short run, even if expected returns become more negative at longer horizons.
|
|
Jun 05, 2019
Consumer inertia is the tendency of some customers to buy a product, even when superior options exist. Alexander J. MacKay discusses how that tendency affects competitive strategy and regulatory oversight.
|
|
Jun 05, 2019
Three studies examined how firms can use transparency into social and environmental responsibility initiatives to differentiate themselves in the consumer market.
|
|
Jun 05, 2019
Consumer inertia is the tendency of some customers to buy a product, even when superior options exist. Alexander J. MacKay discusses how that tendency affects competitive strategy and regulatory oversight.
|
|
Jun 04, 2019
This paper uses a large sample of U.S. mergers between 1998 and 2010 to study how political connections help firms obtain favorable antitrust regulatory outcomes for mergers. Given that antitrust regulators are subject to congressional oversight, the authors predict and find evidence that outcomes systematically favor firms that are constituents of politicians serving on judiciary committees.
|
|
Jun 03, 2019
In this study, we explore the foundations of individuals' probabilistic judgments, looking to better understand the sources of systematic errors.
|
|
May 30, 2019
James Heskett suggests that West Coast companies and universities have invented their own style of management to take advantage of hyperchange in the market. Is a manager just a manager, or does geography matter? What do you think?
|
|
May 30, 2019
This article chronicles the United States judiciary's shifting interpretations of antitrust law and policy over the past 125 years.
|
|
May 28, 2019
It's becoming more difficult for investors to sue corporate auditors, which can weaken trust in US capital markets, says Suraj Srinivasan.
|
|
May 28, 2019
Rafael Di Tella and Dani Rodrik study how people's opinions about trade protectionism and compensatory financial transfers change when presented with six different types of shocks, all of which have the same effect on local labor markets.
|
|
May 27, 2019
Historically, judges were reluctant to intervene in corporations' internal affairs and displayed a particular wariness of shareholders' derivative suits. By the end of the 19th century, however, they had begun to revise their views and to see shareholders' private actions as useful checks on economic concentration.
|
|
May 23, 2019
Using business to create social change has been at the center of many entrepreneurial efforts by Harvard Business School alumni. Howard Stevenson discusses their pragmatic approaches to overcoming long odds, featured in a new book.
|
|
May 22, 2019
Without the burden of student loan debt, people seek higher-paying careers, stabilize their finances, and contribute to the economy, says Marco Di Maggio.
|
|
May 21, 2019
Managers are increasingly evaluated based on relative performance metrics, particularly relative total shareholder returns (rTSR). A significant portion of firms make relatively poor choices in the design and selection of rTSR, a result of weak governance and an overreliance on compensation consultants.
|
|
May 20, 2019
Are product sales effected by the CEO's stance on political and social issues? Michael Toffel and Aaron Chatterji study how consumers react to vocal chief executives.
|
|
May 15, 2019
Digital technologies such as artificial intelligence and robotics allow companies to create more effective codes of business conduct, says Eugene Soltes. But technology isn't the only solution.
|
|
May 15, 2019
Geoffrey G. Jones reports out on a business hiastory research conference studying the many shades of capitalism around the world and through time.
|
|
May 14, 2019
Influence is a fundamental aspect of collective decisions. It is thus crucial to consider not only the composition of evaluation panels but also their deliberation process. This study illuminates drivers of influence among an elite population of experts and contributes to our understanding of resource allocation in science and other expert domains.
|
|
May 14, 2019
Digital technologies such as artificial intelligence and robotics allow companies to create more effective codes of business conduct, says Eugene Soltes. But technology isn't the only solution.
|
|
May 13, 2019
Data from 1996 to 2016 shows that shareholder litigation against auditors has declined in recent years. Empirical evidence shows that Rule 10b-5, the Securities Act statute used for class action lawsuits, has lost its bite for use against auditors. This decline is driven, at least in part, by the Supreme Court's narrowing of liability standards. These findings suggest weakened shareholder protection with profound implications for investors.
|
|
May 13, 2019
Even unfounded allegations by whistleblowers can force government contractors to renegotiate their terms, says Jonas Heese.
|
|
May 10, 2019
Consumers are often more likely to buy a product if they have purchased it previously. This paper provides a means to estimate the magnitude of this phenomenon of consumer inertia.
|
|
May 08, 2019
Since the 2008 financial crisis, bank boards have not improved their cultural or gender diversity compared to other companies nor are they better qualified than before the crisis. Outside directorships of bank directors and the extent of CEOs also being Chairman also remains the same. However, there is some evidence of better risk oversight both from managers and the board.
|
|
May 06, 2019
3QUESTIONS Millions of people have been harmed by cigarettes, defective merchandise, pollution, addiction and other business by-products. Pioneering companies are exploring healthier ways to operate, say Amy C. Edmondson and Dr. Howard K. Koh.
|
|
May 02, 2019
To make the best decisions, managers must ask the right questions. This Harvard Business School research will help you gather the critical information you need.
|
|
May 01, 2019
Malcolm S. Salter rebuts shareholder value maximization as a de facto expression of the institutional purpose guiding many managers' decision and proposes an alternative.
|
|
May 01, 2019
CEO Susan Wojcicki and YouTube leadership must decide how to balance growth goals with criticism for posting controversial—but popular—videos. What should YouTube do? asks James Heskett.
|
|
Private Label