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Feb 01, 2023
Remember the viral video of the United passenger being removed from a plane? An analysis of Twitter activity and corporate misconduct by Jonas Heese and Joseph Pacelli reveals the power of social media to uncover questionable situations at companies.
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Jan 31, 2023
Many academics consider remote and hybrid work the future, but some business leaders are pushing back. Can colleagues working from anywhere still create the special glue that bonds teams together? asks James Heskett.
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Jan 30, 2023
High fees prevent many drivers from buying auto insurance—often with catastrophic consequences. Raymond Kluender offers a novel way to make coverage affordable and roads safer: Let drivers pay for only the days they drive.
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Jan 30, 2023
Many college graduates will accept lower salaries for roles that have the potential to give back to society, says research by Letian Zhang. Could trading pay for altruism help shrink the income gap?
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Jan 26, 2023
Elizabeth Holmes. Sam Bankman-Fried. George Santos. The list of leaders caught trying to con the public keeps getting longer, often with dire consequences, says Bill George. Do we no longer value the truth?
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Jan 23, 2023
Does showing passion mean doing whatever it takes to get the job done? Employees and managers often disagree, says research by Jon Jachimowicz. He offers four pieces of advice for leaders who yearn for more spirit and intensity at their companies.
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Jan 22, 2023
Rating agencies, such as Standard & Poor's and Moody's, have been criticized for not warning investors of risks that led to major financial catastrophes. But an analysis of thousands of ratings by Anywhere Sikochi and colleagues suggests that agencies have learned from past mistakes.
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Jan 18, 2023
While executives are quick to adopt artificial intelligence, front-line employees might be less willing to take orders from an algorithm. Research by the Laboratory for Innovation Science at Harvard sheds light sheds light on what it takes for people to get comfortable with machine learning.
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Jan 16, 2023
Quiet quitting. Inflation. The economy. This year could bring challenges for executives and entrepreneurs, but there might also be opportunities for focused leaders to gain advantage, say Harvard Business School faculty.
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Jan 16, 2023
It's time for leaders to go beyond "check the box" compliance programs. Through corporate cases involving Walmart, Wells Fargo, and others, Eugene Soltes explores the thorny legal issues executives today must navigate in his book Corporate Criminal Investigations and Prosecutions.
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Jan 12, 2023
More companies than ever use ESG reports to showcase their social consciousness. But are these disclosures meaningful or just marketing? Research by Ethan Rouen delves into the murky world of voluntary reporting and offers advice for investors.
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Jan 09, 2023
People need all kinds of relationships to thrive: partners, acquaintances, colleagues, and family. Research by Michael Norton and Alison Wood Brooks offers new reasons to pick up the phone and reconnect with that old friend from home.
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Jan 09, 2023
So many people shift from one job to the next, with little time to consider how the experience changed them and what they want out of future ventures. Julia Austin recommends that entrepreneurs look within and reflect on these questions before they jump into a new opportunity.
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Jan 02, 2023
Frances Hesselbein's mission-driven leadership helped shift the nonprofit's image, and expand and diversify its membership. James Heskett reflects on the late executive director's reputation for storytelling and change management. Would her tactics work today?
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Jan 02, 2023
Power dynamics tied up with race and gender underlie almost every workplace interaction, says Tina Opie. In her book Shared Sisterhood, she offers three practical steps for dismantling workplace inequities that hold back innovation.
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Dec 19, 2022
Employees need to feel that they're on the same team as managers—not adversaries in a zero-sum game. Michael Beer offers six guiding principles for senior leaders who are ready to listen to and act on employee feedback.
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Dec 18, 2022
The most-read stories about Harvard Business School faculty research and ideas point to a year filled with pandemic soul-searching, but also conviction to move forward with business priorities, such as digital transformation.
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Dec 18, 2022
Some people donate to get that warm-and-fuzzy feeling. Others do it to avoid being asked again. Christine Exley and Julian Zlatev delve into the psychology and economics of charity to explain why people give.
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Dec 15, 2022
Engineers designed "fair-ranking algorithms" to prevent artificial intelligence from marginalizing certain groups. While these tools help, research by Himabindu Lakkaraju finds that they can't completely override the most stubborn source of bias: people.
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Dec 12, 2022
Prejudice persists in private equity, despite efforts to expand racial diversity in finance. Research by Josh Lerner sizes up the fundraising challenges and performance double standards that Black and Hispanic investors confront while trying to support other ventures—often minority-owned businesses.
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Dec 11, 2022
Diversifying clinical trials could build trust in new treatments among Black people and their physicians. Research by Joshua Schwartzstein, Marcella Alsan, and colleagues probes the ripple effects of underrepresentation in testing, and offers a call to action for drugmakers.
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Dec 07, 2022
Many companies immediately withdrew from Russia, but a boycott by Nestlé could deprive civilians of essential goods, such as baby formula. A case study by Nien-hê Hsieh explores how the consumer goods giant made this complex decision and offers advice for leaders weighing fraught questions.
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Dec 05, 2022
Consumers can't pass up a product upgrade—even if there's no improvement. Research by Leslie John, Michael Norton, and Ximena Garcia-Rada illustrates the powerful allure of change. Are we really that naïve?
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Dec 04, 2022
Some consider Jack Welch the best CEO of the 20th century, but two recent books question his effectiveness as a leader. James Heskett ponders his early interactions with Welch and his complex legacy.
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Dec 04, 2022
IBM, Southwest Airlines, and other companies are aggressively helping workers advance their careers to try to retain them. Research by Joseph Fuller also shows how the employer a person chooses can impact their future salary and job prospects.
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Nov 29, 2022
Many job seekers want to join inclusive companies that reflect their values. Research by Joseph Pacelli shows how employers can attract more talent by promoting the diversity of their workforce.
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Nov 28, 2022
Economic worries will make pricing strategy even more critical this holiday season. Research by Chiara Farronato reveals the value that hip consumers see in hard-to-find products. Are companies simply making too many goods?
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Nov 28, 2022
Economic worries will make pricing strategy even more critical this holiday season. Research by Chiara Farronato reveals the value that hip consumers see in hard-to-find products. Are companies simply making too many goods?
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Nov 28, 2022
Elon Musk's brash management style has upended the social media platform, but was bold action necessary to address serious problems? Andy Wu discusses the tech entrepreneur's takeover of Twitter.
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Nov 21, 2022
When conflict stems from honest and open listening, disagreement can be a good thing, say Francesca Gino and Julia Minson. But developing those skills requires patience and discipline.
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Nov 20, 2022
More consumers may take advantage of buy now, pay later services this holiday season, but what happens if they can't make that last payment? Research by Marco Di Maggio and Emily Williams highlights the risks of these financing services, especially for lower-income shoppers.
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Nov 17, 2022
Diverse hiring, deep research, and a collaborative culture have defined Brown Capital's successful investment approach. But would those qualities endure after its founder retires? A case study by Luis Viceira and Emily McComb explores how the second-largest Black-founded investment firm is preparing for its next phase.
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Nov 14, 2022
Quirky amateur video clips might draw people to TikTok, but its algorithm keeps them watching. John Deighton and Leora Kornfeld explore the factors that helped propel TikTok ahead of established social platforms, and where it might go next.
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Nov 14, 2022
People routinely overlook wrongdoing, even in situations that cause significant harm. In his book Complicit: How We Enable the Unethical and How to Stop, Max Bazerman shares strategies that help people do the right thing even when those around them aren't.
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Nov 09, 2022
Research by Christine Exley shows how people mistakenly assume that women managers are more generous and fair when it comes to giving money. Could that misperception prevent companies from shrinking the gender pay gap?
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Nov 08, 2022
The US government plans to spend $370 billion to cut greenhouse gases and expand renewable energy—its biggest investment yet. In the wake of COP27, we asked Harvard Business School faculty members how executives could seize this moment.
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Nov 07, 2022
Going back to pre-industrial times, efforts to limit women's sexuality have had a simple motive: to keep them faithful to their spouses. Research by Anke Becker looks at the deep roots of these restrictions and their economic implications.
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Nov 02, 2022
As startups mature and introduce more managers, early employees may lose the easy closeness they once had with founders. However, with transparency and healthy boundaries, entrepreneurs can help employees weather this transition and build trust, says Julia Austin.
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Oct 31, 2022
Employment contracts that try to squeeze more productivity out of workers can thwart innovative thinking, says research from Susanna Gallani. She offers advice to help companies align incentives with expectations.
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Oct 31, 2022
Immigration fuels the American economy, feeds the talent pool, and can directly affect company performance. And yet few executives and entrepreneurs have waded into the policy dialogue, says James Heskett.
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Oct 30, 2022
A community's biggest minority group endures the most discrimination from a majority who fears losing status, says research by Marco Tabellini and colleagues. Findings from 20 years of crime and demographic data could help policymakers improve race relations.
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Oct 25, 2022
Influencers aspire to turn "likes" into dollars through brand sponsorships, but these deals can erode their reputations, says research by Shunyuan Zhang. Marketers should seek out authentic voices on YouTube, not necessarily those with the most followers.
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Oct 24, 2022
With its slower pace and limited on-field action, major league baseball trails football in the US, basketball, and European soccer in revenue and popularity. Stephen Greyser discusses the state of "America's pastime."
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Oct 20, 2022
Companies should do more to confront climate change, the changing labor market, and racism, according to a survey of 14,000 people in 14 countries by Edelman in collaboration with the Institute for the Study of Business in Global Society. Is it time for more business leaders to step up?
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Oct 18, 2022
Like any other long-term partnership, finding the right cofounder is a complicated decision with big implications for a venture. Julia Austin offers practical advice for entrepreneurs who are trying to find "the one."
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Oct 17, 2022
Even when companies actively try to prevent it, bias can creep into algorithms and skew decision-making. Ayelet Israeli and Eva Ascarza offer a new approach to make artificial intelligence more accurate.
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Oct 16, 2022
A hefty bonus might do little to inspire a truly checked-out employee. It's time for managers to genuinely connect with their colleagues, and build more community and meaning in the workplace, say Rawi Abdelal and Thomas DeLong.
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Oct 11, 2022
Airbnb bookings dropped 12 percent more for hosts with Asian names than other hosts during the early months of the COVID-19 pandemic, says research by Michael Luca. Could better design deter bias, particularly during times of crisis?
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Oct 10, 2022
If banks hired more minority loan officers, more people of color might benefit from a crucial means of wealth building: buying a home. Research by Adi Sunderam comes on the heels of a real estate frenzy that has mostly benefited white Americans.
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Oct 03, 2022
COVID-19 made remote work and instant delivery mainstays of life for many people, but will the need for community render these concepts obsolete after the pandemic ends? asks James Heskett.
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Oct 02, 2022
Go ahead and launch that venture. Even if it fails, the experience you gain will likely earn you a job that's more senior than those of your peers, says research by Paul Gompers.
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Sep 28, 2022
People tend to seek sameness, but they can teach themselves to relish in the differences of the human experience. Francesca Gino offers these three principles from improv to anyone who's trying to lead more inclusively.
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Sep 22, 2022
It's a harsh reality: The majority of new products fail. In the book Productive Tensions, Rory McDonald and his coauthor say the key to survival is figuring out how to pivot during the innovation process.
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Sep 20, 2022
Before you give notice and go on a vision quest, consider this: Fulfillment doesn't require big change, says research by Julian De Freitas and colleagues. In fact, you can find more meaning even in a job you don't love.
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Sep 19, 2022
Senior leaders—who tend to lean Republican—are more likely to leave if their beliefs differ from those of their colleagues, with costly consequences for companies and investors. Research by Elisabeth Kempf also suggests that corporate American isn't as 'woke' as some might think.
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Sep 14, 2022
Debating whether to connect on LinkedIn with that more senior executive you met at that conference? You should, says new research about professional networks by Iavor Bojinov and colleagues. That person just might help you land your next job.
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Sep 11, 2022
A study of an international robotics competition reveals how experts prioritize easy-to-execute inventions over moonshot ideas. Are companies missing out on potential breakthroughs? Research by Jacqueline Lane and Karim Lakhani.
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Sep 07, 2022
Generation X and Millennials—eagerly waiting to succeed Baby Boom leaders—have the opportunity to bring more collaboration and purpose to business. In the book True North: Emerging Leader Edition, Bill George offers advice for the next wave of CEOs.
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Sep 05, 2022
It's a debate raging at companies everywhere: How often should employees come to the office? In the first large-scale study of its kind, Prithwiraj Choudhury finds that hybrid schedules might offer the best answer for everyone.
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Sep 05, 2022
Policymakers of every leaning have vowed to rein in prescription drug costs, with little success. But research by Leemore Dafny shows how closing a loophole on drugmaker donations could eliminate one driver of rising expenses.
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Aug 31, 2022
Many of the tariffs levied by the Trump administration on Chinese goods remain in place. James Heskett weighs whether the US should prioritize renegotiating trade agreements with China, and what it would take to move on from the trade war.
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Aug 28, 2022
Policymakers trying to shrink the income gap have long relied on a statistical benchmark to guide decisions. But taking a broader view of inequality might lead to better solutions, say Jon Jachimowicz and colleagues.
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Aug 24, 2022
Attracting high-quality talent is a challenge for any young firm. Shai Bernstein says startups get a reputation boost and draw more job applicants when they're backed by well-known venture capital investors.
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