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   NEWS: MCKINSEY QUARTERLY
McKinsey Quarterly
Jun 16, 2019

Social Responsibility Report 2018
In this report, we share stories of the things we are doing, beyond our client work, to make a difference in our communities and for our planet.

McKinsey Quarterly
Jun 14, 2019

For better healthcare claims management, think "digital first"
Although end-to-end digital claims management is still a distant vision, much can be gained from digitizing portions of the claims process today.

McKinsey Quarterly
Jun 14, 2019

Capturing value in machinery and industrial automation as market dynamics change
Shifting growth patterns and digitization are reshaping the sector. A strategic response can help machinery and industrial automation companies to keep pace.

McKinsey Quarterly
Jun 14, 2019

The importance of a growth-leadership mindset in capturing growth
Business leaders need three capabilities to drive growth: mind-set, curiosity, and a willingness to adapt to the client and the market.

McKinsey Quarterly
Jun 13, 2019

Defining ‘on-time, in-full' in the consumer sector
Managing modern consumer-goods supply chains is demanding, but measuring supply-chain performance should be simple. It isn't yet— because of an inconsistent approach to the critical OTIF metric.

McKinsey Quarterly
Jun 12, 2019

A vision for medical affairs in 2025
Four core areas of medical-affairs activity combine to maximize patient experiences and outcomes.

McKinsey Quarterly
Jun 12, 2019

Meet the missing ingredient in successful sales transformations: Science
Data and analytics, combined with a personalized approach to performance management, are helping B2B sales execs inculcate best practices and significantly improve growth.

McKinsey Quarterly
Jun 11, 2019

All in: From recovery to agility at Spark New Zealand
Three members of the telco's top team describe the challenges and rewards of implementing agile rapidly—and the power of a "no plan B" approach to change.

McKinsey Quarterly
Jun 11, 2019

Change vehicles: How robo-taxis and shuttles will reinvent mobility
Uncertainties surround the future of shared autonomous vehicles. Modeling scenarios for their development and adoption can help companies on the road ahead.

McKinsey Quarterly
Jun 10, 2019

Artificial intelligence in the United Kingdom: Prospects and challenges
The United Kingdom is one of Europe's AI leaders, and now needs to build on its strengths and tackle weaknesses.

McKinsey Quarterly
Jun 10, 2019

How banks can use ecosystems to win in the SME market
Profitably serving small and medium-sized enterprises has been a challenge for banks. An ecosystem approach may be the key to tapping this vast market.

McKinsey Quarterly
Jun 10, 2019

The future of women at work in the United Kingdom
Millions of women in the United Kingdom may need to transition between occupations and into higher-skilled jobs due to automation but those transitions could be challenging.

McKinsey Quarterly
Jun 07, 2019

Women in the healthcare industry
To see how the healthcare sector stacks up on gender equality, we look at employee experiences, policies, and the effectiveness of industry programs intended to promote diversity and inclusion.

McKinsey Quarterly
Jun 07, 2019

How to unlock marketing-led growth: Data, creativity, and credibility
Marketing has been on the front lines of the digital revolution, but the landscape has become much more complicated, requiring a focus on growth, data, and new modes of creativity.

McKinsey Quarterly
Jun 07, 2019

Agile: The new active ingredient in pharma development
Roche's Frank Duff and Malte Schutz explain how trust, a faster pace, and evolutionary design have transformed their highly technical (and highly regulated) work.

McKinsey Quarterly
Jun 07, 2019

Blockchain and retail banking: Making the connection
Caution is understandable when it comes to blockchain, but there are a number of areas where the technology could create value for retail banks.

McKinsey Quarterly
Jun 06, 2019

Why personalization matters for consumer privacy
A recent survey shows that personalized benefits can help address consumer data-privacy concerns.

McKinsey Quarterly
Jun 06, 2019

Used cars, new platforms: Accelerating sales in a digitally disrupted market
Dealers, investors, and disruptors can up their games to cater to digitally savvy used-car consumers.

McKinsey Quarterly
Jun 06, 2019

Tackling bias in artificial intelligence (and in humans)
AI has the potential to help humans make fairer decisions—but only if we carefully work toward fairness in AI systems as well.

McKinsey Quarterly
Jun 05, 2019

Solutions and services in medical devices: White space or white elephants?
Medical-device players are venturing into adjacent value pools through solutions and services. What do they require to capitalize on the opportunity and deliver on their profitable growth aspirations?

McKinsey Quarterly
Jun 04, 2019

Navigating Asia's booming art market: An interview with Rebecca Wei, chairman of Christie's Asia
This 253-year-old auction house is betting on China as a source of growth.

McKinsey Quarterly
Jun 04, 2019

Five fifty: Getting small
Small, independent teams are the lifeblood of agile. Here's how senior executives can help them thrive.

McKinsey Quarterly
Jun 04, 2019

The future of women at work: Transitions in the age of automation
Concerted and creative new solutions are needed to enable women to seize new opportunities in the automation age; without them, women may fall further behind in the world of work.

McKinsey Quarterly
Jun 04, 2019

The present and future of women at work in Canada
The future of the Canadian economy holds opportunities for women but to capture them, women will need to successfully reskill and transition.

McKinsey Quarterly
May 31, 2019

The importance of innovation and purpose in capturing growth
At British telco giffgaff, growth comes from a formula for making the best decisions.

McKinsey Quarterly
May 31, 2019

What makes Asia ‘Asian'?
Global-strategy adviser Parag Khanna describes what makes Asia's political economy distinctive.

McKinsey Quarterly
May 31, 2019

Finding the future of care provision: the role of smart hospitals
Smart hospitals make extensive use of innovative technologies to improve care quality and patient experience while reducing costs.

McKinsey Quarterly
May 31, 2019

Globalization's next chapter
Globalization isn't in retreat, but it has morphed into a very different phenomenon, increasingly powered by trade in services and by intraregional trade.

McKinsey Quarterly
May 30, 2019

Offshore-drilling outlook to 2035
Our perspective on the global offshore-drilling market offers projections to 2035.

McKinsey Quarterly
May 30, 2019

For all the hubbub about the US-China trade war, trade is a fraction of China's economy
If China and the world were to diminish their engagement with each other, significant value could be lost for both, write Jonathan Woetzel and Jeongmin Seong in Quartz.

McKinsey Quarterly
May 30, 2019

Collaborating for the common good: Navigating public-private data partnerships
Public-private data collaboration holds great promise for solving some of society's toughest challenges, but a holistic data-governance framework is needed to help build trust and address risks.

McKinsey Quarterly
May 29, 2019

Compound growth at MilliporeSigma
CEO Udit Batra describes what it took to fuse two vibrant R&D organizations, as well as the business value realized from their integration.

McKinsey Quarterly
May 29, 2019

Debunking four myths of organic growth
New analysis suggests that companies are missing some growth opportunities.

McKinsey Quarterly
May 29, 2019

Bringing major improvements to education in Colombia
Over the course of her eight-year tenure as Colombia's minister of education, Cecilia María Vélez White oversaw a massive overhaul of the country's approach to student enrollment and achievement.

McKinsey Quarterly
May 29, 2019

Biopharma in China: Insights into a market at a crossroads
Biopharma in China is poised for change that will transform commercial and operating models, and require a step change in capabilities.

McKinsey Quarterly
May 28, 2019

Four success factors for workforce automation
Work is changing, for the better. Top companies manage to capture the benefits of automation for their business—and their workers.

McKinsey Quarterly
May 28, 2019

How a cosmetics giant reaches Chinese consumers: An interview with Shiseido CEO Masahiko Uotani
China has become a critical growth engine for this global cosmetics powerhouse.

McKinsey Quarterly
May 27, 2019

Dynamic pricing: Using digital and analytics to take value pricing in the chemical industry to the next level
Rapid, customer-tailored pricing adjustments being made possible by new digital and advanced-analytics capabilities can generate substantial revenue improvement for chemical companies.

McKinsey Quarterly
May 27, 2019

The hospital is dead, long live the hospital!
Hospital care is changing both rapidly and radically. Because of innovations in care delivery and organisational structures, future hospitals are likely to be very different from those of today.

McKinsey Quarterly
May 24, 2019

The endgame for postal networks: How to win in the age of e-commerce
The e-commerce megatrend is a big opportunity for postal players, but market and competitive dynamics are squeezing incumbents. Three winning tactics can help these companies stay competitive.

McKinsey Quarterly
May 24, 2019

Why the future is Asian
Global-strategy adviser Parag Khanna describes the ways that the world economy is increasingly Asia-centric and will be moving even more swiftly in that direction.

McKinsey Quarterly
May 23, 2019

Bridging the gap between a company's strategy and operating model
Four questions can help a company translate business goals into operating-model design.

McKinsey Quarterly
May 23, 2019

Automation in retail: An executive overview for getting ready
Automation will reshape retail business models and the broader value chain, creating organizations with fewer layers and a better trained and trusted workforce empowered by real-time data and analytics. The winners in the sector will be those who understand these implications and act quickly to address them.

McKinsey Quarterly
May 23, 2019

Private equity opportunities in healthcare tech
Although private equity firms have been hesitant to invest in healthcare tech, they have reason to invest in promising targets now.

McKinsey Quarterly
May 22, 2019

How digital innovation is transforming agriculture: Lessons from India
Four leaders in Indian agriculture discuss the sector's challenges and digital innovation's potential impact on smallholder farmers.

McKinsey Quarterly
May 22, 2019

How Gulf companies can overcome the five biggest challenges to their digital transformation
Although many businesses in the Gulf region are interested in digitization, few of them have moved aggressively enough. But there is a clear way forward.

McKinsey Quarterly
May 22, 2019

How much is your company worth to its customers?
Established companies with long histories of performance, increasingly face new competitors with no track record and lower prices. What's the value of experience?

McKinsey Quarterly
May 22, 2019

A new look at autonomous-vehicle infrastructure
What infrastructure improvements will promote the growth of autonomous vehicles while simultaneously encouraging shared ridership?

McKinsey Quarterly
May 22, 2019

A new look at the declining labor share of income in the United States
Globalization, technology, and other often-cited factors may not be the main causes.

McKinsey Quarterly
May 22, 2019

Transformation 101: How universities can overcome financial headwinds to focus on their mission
Troubled universities can reset their financial trajectory.

McKinsey Quarterly
May 21, 2019

Twenty-five years of digitization: Ten insights into how to play it right
The world that has been radically transformed since the commercial internet emerged a quarter century ago. Ten insights help frame the digital journey.

McKinsey Quarterly
May 21, 2019

Building resilient operations
In the face of rising uncertainty, get ready for the unexpected. To build resilience, accelerate productivity improvement and operational flexibility.

McKinsey Quarterly
May 21, 2019

Bubbles pop, downturns stop
Economic downturns are impossible to predict and sure as sunrise. Build resilience now, because when the sun comes up, you'd better be moving.

McKinsey Quarterly
May 21, 2019

Getting beyond gridlock in cities
With more than half the world's population living in cities, congestion and pollution are worsening. Technology may hold the solution—but only if city governments and companies collaborate.

McKinsey Quarterly
May 21, 2019

Overcoming limiting mind-sets to improve safety
Companies looking to improve workplace safety have a number of methods at their disposal. But to embed a sustainable safety culture, they must overcome the mind-sets that underlie unsafe behaviors.

McKinsey Quarterly
May 20, 2019

A technology blueprint for personalization at scale
Personalization at scale requires companies to take on the challenges of technology and business in tandem, starting in the C-suite.

McKinsey Quarterly
May 16, 2019

Expanding the economic pie in the Peach State
Georgia faces challenges to its growth from its uneven distribution of prosperity. More of the state's workforce, regions, and firms need to be brought into the fold to extend the state's success.

McKinsey Quarterly
May 16, 2019

Recharging economies: The EV-battery manufacturing outlook for Europe
As uptake of electric vehicles (EVs) increases, the EV-battery market represents an opportunity for European players. We assess the potential and look at factors guiding the location of production capacity.

McKinsey Quarterly
May 15, 2019

‘Tech for Good': Using technology to smooth disruption and improve well-being
Focusing on innovation, skills, and labor fluidity will be keys to good social outcomes of technology adoption.

McKinsey Quarterly
May 15, 2019

Value creation in European building materials—where do the opportunities lie?
Six factors will determine whether Europe's building-materials players can grow at the same rate as the construction industry they supply.

McKinsey Quarterly
May 14, 2019

The era of exponential improvement in healthcare?
Technology-driven innovation holds the potential to improve our understanding of patients, enable the delivery of more convenient, individualized care—and create $350 billion-$410 billion in annual value by 2025.

McKinsey Quarterly
May 14, 2019

Five Fifty: The need for speed
Changes in what people want, and where they want it, means companies must move fast—without breaking things.

McKinsey Quarterly
May 13, 2019

Latin America's missing middle of midsize firms and middle-class spending power
Digital could help the region reboot inclusive growth and regain lost ground.

McKinsey Quarterly
May 13, 2019

How artificial intelligence will transform Nordic businesses
AI is driving a substantial part of the automation potential in the Nordics, and it could unlock $80 billion of value for businesses.

McKinsey Quarterly
May 13, 2019

Shifting the dial in procurement
Procurement has an opportunity, indeed an imperative, to transform from an enabler of cost reduction to a creator of sustainable competitive advantage.

McKinsey Quarterly
May 10, 2019

The pros and cons of activist investors
Management teams that engage positively with attackers may find activist campaigns bring ideas that create value and improve shareholder performance.

McKinsey Quarterly
May 10, 2019

The journey to an agile organization
You know what an agile organization is, and why it's important. But figuring out how to pull off an agile transformation is another question.

McKinsey Quarterly
May 10, 2019

2019 global insurance trends and forecasts
Our 2019 analysis of McKinsey's Global Insurance Pools database offers a detailed look at global insurance trends, with analysis by region and line of business.

McKinsey Quarterly
May 09, 2019

A path to successful state procurement transformation
Transforming the state procurement function is a large undertaking, but it can result in significant improvements in compliance, speed, cost, and quality.

McKinsey Quarterly
May 09, 2019

Catering to China's diverse appetites: An interview with Kang Shi Fu CEO James Wei
The company has maintained a competitive edge by catering to the diverse and hyperlocal tastes of Chinese consumers.

McKinsey Quarterly
May 09, 2019

Fueling the energy transition: Opportunities for financial institutions
As renewable-energy sources proliferate, power grids become smarter, and industries electrify, strong financial partners will play a critical role in providing funding for a capital-intensive sector.

McKinsey Quarterly
May 09, 2019

Is a leverage reckoning coming?
Not yet. Despite rising corporate-debt levels, research shows companies can cover their obligations for now. But they should prepare for a possible downturn by stress-testing their capital structure.

McKinsey Quarterly
May 09, 2019

Winning with new models in packaging
The global packaging industry could change significantly by 2030. Here is what you need to know to stay competitive.

McKinsey Quarterly
May 08, 2019

Want a better decision? Plan a better meeting
Effective meetings produce better business decisions. Yet too many decision meetings are doomed from the get-go. You can do better.

McKinsey Quarterly
May 08, 2019

Talent in wholesale banking: Building a sustainable competitive advantage
People with the right skills and talents are the greatest differentiator for banks. They are also the scarcest resource.

McKinsey Quarterly
May 08, 2019

Refueling the innovation engine in vaccines
Vaccine development has slowed over the past five years, but changes to investment strategies and a shift in focus to more technical and complex vaccines could renew the innovation engine.

McKinsey Quarterly
May 07, 2019

Brexit: The bigger picture—Rethinking supply chains in a time of uncertainty
UK companies can and should see the current high-uncertainty environment as a spur to rethink their supply chain strategies and make them more resilient.

McKinsey Quarterly
May 07, 2019

The right digital-platform strategy
Many incumbents are starting to build their own platforms or to forge ties with others. The penalty for not playing may be steep.

McKinsey Quarterly
May 07, 2019

Three questions about emerging economies
Four leading voices share their perspective on whether emerging markets will continue to drive growth, and how.

McKinsey Quarterly
May 07, 2019

What high-reliability organizations get right
Technology isn't the only—or even the most important—reason high-reliability organizations outperform their peers.

McKinsey Quarterly
May 03, 2019

The coming shakeout in industrial distribution
And five keys to outperformance in the years ahead.

McKinsey Quarterly
May 03, 2019

‘Power partnerships': Manufacturer-retailer collaborations that work
Our research shows that when consumer-goods manufacturers collaborate more closely with retailers, they outperform their competitors. We identified four principles for fruitful partnerships.

McKinsey Quarterly
May 03, 2019

A transformation in store
Brick-and-mortar retail stores need to up their game. Technology could give them significant boost.

McKinsey Quarterly
May 03, 2019

Giants can dance: Agile organizations in asset-heavy industries
The agile revolution is sweeping across industries, and asset-heavy companies are taking note. We explore how and where they can capture the benefits of agility while preserving safety and assurance.

McKinsey Quarterly
May 02, 2019

Leading your organization to responsible AI
Company values can offer a compass for the appropriate application of AI, but CEOs must provide employees with further guidance.

McKinsey Quarterly
May 01, 2019

Managing data as an asset: An interview with the CEO of Informatica
Anil Chakravarthy draws on his experience leading a data-management business to discuss new technical and organizational approaches that help companies create value with data.

McKinsey Quarterly
May 01, 2019

Navigating a perfect storm in the Middle East's consumer sector
Amid major shifts in the consumer and business landscape, companies in the Middle East must revamp their value propositions and relentlessly push for productivity—while investing in digital, analytics, and M&A capabilities.

McKinsey Quarterly
May 01, 2019

Good decisions don't have to be slow ones
Executives often assume that speed comes at the cost of quality in decision making. A survey challenges this belief and offers tips on getting the best of both worlds.

McKinsey Quarterly
May 01, 2019

How to move fast: Innovation at speed and scale
Leading start-ups innovate, go to market, and scale quickly with limited resources. What can large companies learn from the start-up playbook?

McKinsey Quarterly
May 01, 2019

Three keys to faster, better decisions
Decision makers fed up with slow or subpar results take heart. Three practices can help improve decision making and convince skeptical business leaders that there is life after death by committee.

McKinsey Quarterly
Apr 30, 2019

Insights from McKinsey's Consumer Social Determinants of Health Survey
Survey findings shed light on how social determinants of health affect healthcare utilization rates and consumers interest in social program offerings.

McKinsey Quarterly
Apr 30, 2019

Second-life EV batteries: The newest value pool in energy storage
With continued global growth of electric vehicles (EV), a new opportunity for the power sector is emerging: stationary storage powered by used EV batteries, which could exceed 200 gigawatt-hours by 2030.

McKinsey Quarterly
Apr 30, 2019

Addressing the social determinants of health: Capturing improved health outcomes and ROI for state Medicaid programs
The social determinants of health (SDoH) strongly contribute to variations in health status. Addressing SDoH can help ensure access to high-quality care, improve outcomes, and manage costs.

McKinsey Quarterly
Apr 30, 2019

Decision making in the age of urgency
Decision making takes up a lot of time, much of it used ineffectively. New survey results offer lessons for making quick, high-quality decisions that support outperformance.

McKinsey Quarterly
Apr 30, 2019

Five Fifty: Decision factories
Want to reduce the staggering cost of bad decisions? Turn your organization into a "decision factory."

McKinsey Quarterly
Apr 29, 2019

Building a habit of disruption in marketing
To be successful, creative disruption must be a constant process.

McKinsey Quarterly
Apr 29, 2019

Performance management in agile organizations
Performance management is tough enough in traditional organizations; in agile organizations, three changes are essential to success.

McKinsey Quarterly
Apr 29, 2019

Going digital in collections to improve resilience against credit losses
With delinquencies on the rise, lenders need to transform their contact approaches now to suit customer preferences.

McKinsey Quarterly
Apr 28, 2019

Reinforcing Switzerland's attractiveness to multinational companies
Switzerland could reestablish itself as the leading location for multinationals by reviving its business-friendly and pragmatic mind-set.

McKinsey Quarterly
Apr 26, 2019

Growth leadership is about empowering your team
Developing a marketing team focused on growth calls for leadership that is supportive, focused on performance, and has a clear vision of the CMO's role.

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