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 NEWS: MCKINSEY QUARTERLY
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   NEWS: MCKINSEY QUARTERLY
McKinsey Quarterly
Jan 21, 2022

Bold moves to boost European rail freight
Europe's big aspiration to reverse the decline of its rail freight industry will require significant effort, with substantial investment and smart thinking. Governments and industry players can help to achieve this goal, as there are examples of success to draw on and some key levers to pull.

McKinsey Quarterly
Jan 21, 2022

From speech to insights: The value of the human voice
In a digital age, live voice contacts matter even more in providing a high-quality customer experience. New technologies make voice-data analysis easier to achieve, for lasting results.

McKinsey Quarterly
Jan 20, 2022

How to prepare for a sustainable future along the value chain
Consumer-goods companies are setting ambitious sustainability targets for themselves. To reach those targets, however, changes are required along the entire value chain—with a concrete road map.

McKinsey Quarterly
Jan 20, 2022

Nurses and the great attrition
A recent McKinsey survey found that more than 30 percent of nurses are thinking of leaving direct patient care. What can be done to inspire them to stay?

McKinsey Quarterly
Jan 20, 2022

Risk and resilience in consumer-goods supply chains
Consumer-goods makers' supply chains are weathering enormous strain. Here's a quick look at how to strengthen them for the future.

McKinsey Quarterly
Jan 20, 2022

Want to drive inclusive economic growth? Start with manufacturing
The decline of the US manufacturing industry has contributed to rising inequality and hurt the country's global competitiveness—a revitalization could contribute to sustainable and inclusive growth.

McKinsey Quarterly
Jan 19, 2022

What the future holds for Medicare beneficiaries
Medicare patients are at the forefront of much of the change sweeping the healthcare industry, including shifts to virtual care delivery, more home care, and the adoption of value-based care models.

McKinsey Quarterly
Jan 19, 2022

Six practical actions for building the cloud talent you need
Despite a shortage of cloud talent, top companies are finding ways to get past table stakes and build the capabilities needed.

McKinsey Quarterly
Jan 19, 2022

The powerful role financial incentives can play in a transformation
Generous and specific financial incentives can help drive and sustain a rapid performance improvement. Seven principles can assist in delivering the maximum benefit during a transformation.

McKinsey Quarterly
Jan 19, 2022

Building 21st century companies in Asia
Asia's corporate landscape is changing rapidly and the role and priorities of CEOs may need to evolve.

McKinsey Quarterly
Jan 19, 2022

Author Talks: How to gain a competitive edge with organizational culture
James Heskett examined leading companies around the world and found that organizational culture makes employees more loyal, more productive, and more creative.

McKinsey Quarterly
Jan 18, 2022

Prioritizing customer experience in government
The COVID-19 pandemic has highlighted the necessity to center customer experience in dealings with government agencies. This benefits customers, government employees, and agencies' reputations alike.

McKinsey Quarterly
Jan 18, 2022

Insights to impact: Creating and sustaining data-driven commercial growth
How B2B sales pioneers empower their sellers and drive sustained growth with data and analytics.

McKinsey Quarterly
Jan 14, 2022

Road freight global pathways report
Freight transport is responsible for a high percentage of vehicle emissions. Substantial reductions will require a greater focus on medium- and heavy-duty trucks.

McKinsey Quarterly
Jan 14, 2022

Addressing the unprecedented behavioral-health challenges facing Generation Z
A series of consumer surveys and interviews conducted by McKinsey finds Gen Zers reporting the least positive life outlook, including lower levels of emotional and social well-being than older generations.

McKinsey Quarterly
Jan 14, 2022

Digital disruption: The rise of eB2B in fragmented retail
Fragmented routes to market are being digitalized around the world. Profitability has been elusive for the disruptors, but a thorough blueprint, the right value proposition, and an ecosystem model can help.

McKinsey Quarterly
Jan 13, 2022

How to deal with price increases in this inflationary market
The return of inflation makes price negotiation a more demanding—and strategically critical—capability.

McKinsey Quarterly
Jan 13, 2022

The CEO agenda in 2022: Harnessing the potential of growth jolts
Despite uncertainties, the US economy is robust. The year ahead could jolt further growth.

McKinsey Quarterly
Jan 13, 2022

The data-driven future of storytelling: MIT's Deb Roy on the message and the medium
The head of MIT's Center for Constructive Communication talks about how data can help storytellers, what audiences of the future might look like, and why artificial intelligence cannot replace human creativity.

McKinsey Quarterly
Jan 12, 2022

Supply chain steps up: An interview with Kimberly-Clark's Shane Azzi
What is it like to steer one of the world's largest consumer supply chains through a pandemic?

McKinsey Quarterly
Jan 12, 2022

Forward Thinking on the transformative role of intangible assets in companies and economies with Jonathan Haskel and Stian Westlake
"William Blake talked about the dark Satanic mills, these inhuman pieces of tangible capital. Intangible capital is in some ways about what makes us human. It's about ideas, and it's about relationships. It's about expressiveness. Some people may ask whether we should we be making that the basis of the economy. But we would argue that this is actually making those things that matter to us as humans more central to our thriving."

McKinsey Quarterly
Jan 12, 2022

Redefining corporate functions to better support strategy and growth
Striking the right balance between decentralized functions and centralized control starts with addressing the needs of business units.

McKinsey Quarterly
Jan 12, 2022

Decarbonizing the built environment: Takeaways from COP26
How can the cement and construction industry achieve net zero by 2050? Here are the key takeaways from a roundtable discussion McKinsey hosted at the COP26 Climate Change Conference.

McKinsey Quarterly
Jan 11, 2022

Analytics transformation in wealth management
Today's clients want a cutting-edge client experience. To deliver it, wealth firms must boldly scale up analytics.

McKinsey Quarterly
Jan 11, 2022

Author Talks: How to conquer fear, prepare for death, and embrace your power
Personal-development coach Tareq Azim discusses how his life experiences shaped his training philosophy to help NFL greats overcome fears, achieve emotional and mental resilience, and gain physical strength.

McKinsey Quarterly
Jan 11, 2022

Tulsa's innovative program supports remote workers and economic development through COVID-19 and beyond
Tulsa Remote's program to attract and support remote workers has become even more relevant during the pandemic and has big ambitions for the future of work.

McKinsey Quarterly
Jan 10, 2022

The raw-materials challenge: How the metals and mining sector will be at the core of enabling the energy transition
As the world gears up for net zero, demand for raw materials is set to soar. The energy transition presents unique challenges for metals and mining companies, which will need to innovate and rebuild their growth agenda.

McKinsey Quarterly
Jan 10, 2022

Achieving supply-chain resiliency in consumer goods amid disruption
Dirk Holbach, chief supply-chain officer for Henkel's Laundry & Home Care business unit, shares lessons from his seven-year journey in the role and what leaders should be prepared for in the future.

McKinsey Quarterly
Jan 10, 2022

Children's health during the COVID-19 pandemic: What have we learned?
Since the pandemic began, there has been an increase in the number of children and young adults with behavioral- and mental-health issues. How can these issues be tackled holistically?

McKinsey Quarterly
Jan 10, 2022

COP26 and Implications for Asia
Asia faces several key challenges in undertaking the net-zero transition, while standing out as being more exposed to physical climate risk than other parts of the world.

McKinsey Quarterly
Jan 10, 2022

If we're all so busy, why isn't anything getting done?
With endless meetings, incessant emails, and casts of thousands, companies have mastered the art of unnecessary interactions. Winning in the next normal requires much more focus on true collaboration.

McKinsey Quarterly
Jan 10, 2022

Embedding ‘smart quality' culture and capabilities in the organization
Pharmaceutical and medical-device companies can get the most value from "smart quality" processes enabled with new technologies by adopting a holistic approach to building culture and capabilities.

McKinsey Quarterly
Jan 07, 2022

How medtech companies can create value with new-business building
Medtech industry senior executives recently convened to discuss new-business building. Their experiences illuminate what it can do for companies, why it's so difficult, and how to get it right.

McKinsey Quarterly
Jan 07, 2022

Sailing health: The America's Cup winner's maintenance secret
How do you win the America's Cup? The fastest boat; the most advanced design technologies—and continuous testing and improvement. But if your equipment fails and your boat stops sailing, you lose the race, and potentially the Cup.

McKinsey Quarterly
Jan 07, 2022

Putting stakeholder capitalism into practice
What does it mean to embrace stakeholder capitalism? Two experts explain the rationale and the steps.

McKinsey Quarterly
Jan 07, 2022

Capturing the battery value-chain opportunity
Companies and governments must move quickly to gain a foothold in the fast-growing battery market for electric vehicles.

McKinsey Quarterly
Jan 07, 2022

The Fourth Industrial Revolution will be people powered
Companies at the forefront of the technology frontier are empowering their workers with digital technologies—and the skills they need to use them.

McKinsey Quarterly
Jan 06, 2022

Game on: An interview with Microsoft's head of gaming ecosystem
Sarah Bond discusses how Microsoft shifted its console-centric gaming business to make the most of its investments in cloud.

McKinsey Quarterly
Jan 05, 2022

Emphasizing the S in ESG
How PayPal has made societal impact and purpose the guiding lights of its strategy.

McKinsey Quarterly
Jan 05, 2022

Demystifying the omnichannel commercial model for pharma companies in Asia
An analytics-enabled omnichannel commercial model can elevate HCP engagement, but many pharma companies are not sure where to start. We share a four-step methodology for transforming HCP engagement via analytics.

McKinsey Quarterly
Jan 05, 2022

The unsolved opportunities for cybersecurity providers
With sophisticated cyberthreats on the rise, organizations must continue evolving by using novel strategies and technology. For cybersecurity providers, the challenges and opportunities are numerous.

McKinsey Quarterly
Jan 04, 2022

The state of burnout for women in the workplace
Women are doing more to support employee well-being but face higher stress levels as a result. Here's how leaders can help.

McKinsey Quarterly
Jan 04, 2022

The role of ESG and purpose
Answering three questions about purpose and environmental, social, and governance issues can help business leaders zero in on what matters most for their organizations.

McKinsey Quarterly
Jan 04, 2022

Connecting employee health and wealth: Interview with CXA Group's CEO
Rosaline Chow Koo breaks down how CXA Group is working to make group insurance more profitable while simultaneously improving employees' health and financial well-being.

McKinsey Quarterly
Jan 03, 2022

Going all in: How one insurer updated its technology stack
Enrique Laso of MAPFRE USA discusses the insurer's decision to undertake a massive modernization effort and how it successfully managed this change while meeting its technical objectives.

McKinsey Quarterly
Jan 03, 2022

The road to affordable autonomous mobility
Robo-taxis promise affordable mobility. But with widely varying service costs across use cases and geography, providers must address operational and service issues to realize that promise.

McKinsey Quarterly
Jan 03, 2022

Turning start-up challenges into opportunities


McKinsey Quarterly
Dec 30, 2021

Solving the paradox of growth and profitability in e-commerce
Global omnichannel players that crack the code will be well positioned for the years ahead. Four imperatives can support their journey.

McKinsey Quarterly
Dec 29, 2021

Creating a competitive edge in omnichannel grocery fulfillment
The time is now for grocery retailers to optimize their omnichannel grocery operations to take full advantage of market opportunities.

McKinsey Quarterly
Dec 28, 2021

Make the change stick: Transforming your supply chain operating model for an omnichannel world
In this age of omnichannel commerce, most supply chains run on old principles and processes. A few leaders can show us how a new operating model can answer the needs of today—and tomorrow.

McKinsey Quarterly
Dec 27, 2021

Automation has reached its tipping point for omnichannel warehouses
Automation offers a range of benefits for warehouses, from increasing productivity to reducing risk related to labor. To harness its full potential, retailers must develop an end-to-end strategy.

McKinsey Quarterly
Dec 24, 2021

Reimagining the role of physical stores in an omnichannel distribution network
Online is here to stay, but physical stores can—and should—play an important role in omnichannel distribution networks of retailers and vertically integrated brands.

McKinsey Quarterly
Dec 24, 2021

Stores as a strategic asset in omnichannel retail
Incumbent omnichannel players are seeking ways to compete with same-day delivery speeds. There are four key places to start.

McKinsey Quarterly
Dec 24, 2021

The six must-haves to achieve breakthrough growth in e-commerce D2C
With e-commerce surging, building direct-to-consumer capabilities is more important than ever—but how do companies truly scale their D2C business?

McKinsey Quarterly
Dec 23, 2021

Where the transformation begins: Creating a consumer-centric supply chain strategy
The key to success in today's consumer industry lies in a clearly segmented approach that focuses on the supply chain and accounts for the varying requirements and preferences of consumers.

McKinsey Quarterly
Dec 23, 2021

Turning India into a SaaS power
The rise of SaaS has dramatically transformed the software industry and opened it to many new players. What will it take for India's SaaS start-ups to thrive in this new era.

McKinsey Quarterly
Dec 23, 2021

Key principles of designing the omnichannel distribution network of the future
As omnichannel shopping becomes the new norm, consumer product and retail companies must be ready to deliver fast, impeccable omnichannel service. Doing so requires a new supply chain network approach.

McKinsey Quarterly
Dec 22, 2021

Are you chasing the right digital assets?
Success in digital M&A requires a clear strategy that guides target selection, due diligence, and integration.

McKinsey Quarterly
Dec 22, 2021

What's next for autonomous vehicles?
A recent McKinsey survey provides new insight into the future of autonomous vehicles, including those with advanced capabilities.

McKinsey Quarterly
Dec 21, 2021

Shaping the long race in quantum communication and quantum sensing
While quantum computing is making headlines, two related technologies—quantum sensing and quantum communication—could reach the market earlier and potentially transform multiple industries.

McKinsey Quarterly
Dec 21, 2021

A new operating model for pharma: How the pandemic has influenced priorities
The COVID-19 pandemic has prompted pharma companies to rethink their organizational strategies. A survey of executives suggests where value might lie.

McKinsey Quarterly
Dec 21, 2021

Author Talks: The making of a modern fairy tale
Seasoned comic artist Tom Gauld discusses his first foray into children's books, the importance of bedtime rituals, and how his daughters inspired the making of a fairy tale.

McKinsey Quarterly
Dec 21, 2021

Economic conditions outlook, 2021
Executive sentiment ends the year on a generally positive note, with most survey respondents expecting 2022 to bring better economic conditions despite heightened risks from the pandemic and inflation.

McKinsey Quarterly
Dec 21, 2021

New York: A concrete jungle where dreams are still made
Before the COVID-19 pandemic, millions visited the Big Apple every year to fulfill their travel and business aspirations. What will it take for them to return?

McKinsey Quarterly
Dec 21, 2021

Green corridors: A lane for zero-carbon shipping
Zero-emission fuels and vessels will need to start being deployed at scale over the next decade to achieve full decarbonization of the shipping sector by 2050. This ambitious goal could be catalyzed by green corridors.

McKinsey Quarterly
Dec 20, 2021

From extreme to mainstream: The future of aesthetics injectables
McKinsey research shows that the global aesthetics injectables market could grow by 12 to 14 percent a year over the next five years if manufacturers and providers capitalize on the underlying trends.

McKinsey Quarterly
Dec 20, 2021

How to increase grid resilience through targeted investments
Extreme weather events are taking a toll on electric grids. Modeling climate-change resilience can provide valuable insights when and where they're needed most.

McKinsey Quarterly
Dec 20, 2021

Mobility's rebound: An industry recovers, but where is it heading?
Although the COVID-19 pandemic is far from over, mobility has returned to precrisis levels. But the industry faces changes in consumer preferences, technology, and regulation.

McKinsey Quarterly
Dec 20, 2021

CEO lessons from digital transformations
A digital transformation demands fundamental change across every part of the company.

McKinsey Quarterly
Dec 20, 2021

Author Talks: Food and inequality in America
Inequality starts on the dinner plate.

McKinsey Quarterly
Dec 20, 2021

A quantum wake-up call for European CEOs
Quantum computing could significantly reshape key industries in Europe. The region's executives and entrepreneurs should act now to harness its potential.

McKinsey Quarterly
Dec 20, 2021

The digital-value guardian: CEOs and digital transformations
The CEO is ultimately the only one who can shape and guide a successful digital transformation. Here's the playbook.

McKinsey Quarterly
Dec 17, 2021

When bigger isn't always better
The recent spate of spin-off announcements reveals the limits of diversification as well as some of the potential value-creating benefits of separations.

McKinsey Quarterly
Dec 17, 2021

2021: The year in charts
Here's a look back at some of our favorite data visualizations from our Charting the Path to the Next Normal series.

McKinsey Quarterly
Dec 17, 2021

2021: The year in images
The year's defining moments offer insight into the elements that drive, unite, and inspire us as we face the future.

McKinsey Quarterly
Dec 17, 2021

Author Talks: Why burnout is an epidemic—and what to do about it
To solve the burnout epidemic, organizations need to look beyond traditional wellness perks.

McKinsey Quarterly
Dec 17, 2021

COVID-19 and burnout are straining the mental health of employed parents
Employed parents cite apathy and fatigue in new survey.

McKinsey Quarterly
Dec 16, 2021

Author Talks: How to interrupt bias in the workplace
Companies spend billions of dollars annually on diversity, equity, and inclusion efforts, but the results are few. Using basic tools to interrupt bias can help.

McKinsey Quarterly
Dec 16, 2021

Insurance of the future: An interview with Ren Huichuan of Tencent
The senior adviser for the Tencent Group discusses the competitive advantages of WeSure, the group's insurance-agency platform, and the wide-ranging challenges confronting modern insurers.

McKinsey Quarterly
Dec 16, 2021

Green growth avenues in the cement ecosystem
Collaboration across the value chain is pivotal to decarbonizing the built environment—and it needs to start today.

McKinsey Quarterly
Dec 16, 2021

How an acquisition invigorated an asset management leader
Jenny Johnson, president and CEO of Franklin Templeton, explains how the firm's acquisition of Legg Mason positions it for the next phase of growth.

McKinsey Quarterly
Dec 16, 2021

Fintech off the shelf: Making an all-in-one approach pay off
More and more digital businesses want to be viewed as a fintech provider. Arik Shtilman created a thriving start-up by offering companies a simple way to make that leap.

McKinsey Quarterly
Dec 16, 2021

The e-kickscooter takes to the road: Understanding consumer-ownership preferences
As e-kickscooters gain popularity, more consumers are opting for private ownership. How will this affect shared-mobility providers?

McKinsey Quarterly
Dec 15, 2021

The digital spend control tower: Shift spending mindsets at scale
Applying digital to a spend control tower helps manage purchasing demand across an entire organization. The result: new mindsets that focus on value generation, not just budget availability.

McKinsey Quarterly
Dec 15, 2021

Forward Thinking on globalization and the evolving role of corporate leadership in the 21st century with Matthew Slaughter
A leading economist and business school dean reflects on globalization, concluding that "we've learned people want to know policies will matter for them", and that "a lot of us underestimated the possible magnitude of distribution pressures from freer trade and immigration and flows of capital."

McKinsey Quarterly
Dec 15, 2021

Author Talks: What separates the best CEOs from the rest?
Three McKinsey senior partners looked across more than 20 years' worth of data on 7,800 CEOs from 3,500 public companies across 70 countries and 24 industries to identify the mindsets that helped top chief executives deliver extraordinary impact.

McKinsey Quarterly
Dec 15, 2021

Author Talks: An epic legal battle for clean water in Appalachia
For two decades, the water in the taps of a West Virginia community didn't look, smell, or taste right. Was it the root of the community's health problems? One lawyer thought so.

McKinsey Quarterly
Dec 15, 2021

B2B sales: Omnichannel everywhere, every time
Our latest B2B Pulse research shows how the shift to omnichannel has permanently changed sales and suggests what companies can do to adjust.

McKinsey Quarterly
Dec 15, 2021

Black consumers: Where to invest for equity (a preview)
Effectively pursuing broad racial-equity goals can help consumer-facing companies better serve Black consumers.

McKinsey Quarterly
Dec 14, 2021

B2B commercial analytics: What outperformers do
B2B companies that successfully apply commercial analytics are uncommon—and more likely to achieve uncommon success. Outperformers share four behaviors.

McKinsey Quarterly
Dec 14, 2021

Building leaders, changing lives
Southeast Asia is home to millions of youth that are a source of creativity, dynamism and high economic potential. For over a decade, McKinsey's been committed to empowering these youth in support of the region's vibrant future.

McKinsey Quarterly
Dec 14, 2021

COVID-19 and education: An emerging K-shaped recovery
As US students return to classrooms, some are catching up on unfinished learning, but others are falling further behind, widening prepandemic gaps.

McKinsey Quarterly
Dec 14, 2021

Diagnosing the pain in your supply chain
The COVID-19 pandemic has knocked global supply chains off their axes. But CEOs and other leaders can build resilience into their operations and reset supply chains for the next inevitable disruption.

McKinsey Quarterly
Dec 14, 2021

4IR capability building: Opportunities and solutions for lasting impact
Amid digital transformation, workforce capability building is vital at every level of the organization. A smart, four-tiered approach can help leaders develop tailored learning journeys.

McKinsey Quarterly
Dec 14, 2021

Author Talks: The human side of climate change
Simon Mundy traveled to six continents to discuss the myriad challenges of climate change with individuals, communities, and societies grappling with it.

McKinsey Quarterly
Dec 14, 2021

India's postpandemic logistics sector: The need for technological change
COVID-19 has reinforced the case for long-awaited structural reforms, but implementing them could be difficult.

McKinsey Quarterly
Dec 14, 2021

Quantum computing use cases are getting real—what you need to know
A burgeoning quantum-computing ecosystem and emerging business use cases promise to create significant value for industries—if executives prepare now.

McKinsey Quarterly
Dec 13, 2021

Kevin Hostetler of Rotork on accelerating growth
The CEO of the industrial-equipment supplier shares lessons from an ambitious organizational transformation.

McKinsey Quarterly
Dec 13, 2021

Seeing earth from space: The power of satellite images
Satellite images don't just show Earth's beauty—they can also help improve society and the global economy, says Planet Labs cofounder Robbie Schingler.

McKinsey Quarterly
Dec 13, 2021

The benefits of being a cloud trailblazer
To meet an SEC demand for greater transparency, FINRA chose the road less traveled—public cloud—and reached its goals and more at substantially lower cost.

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