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At KMWorld 2025, Phaedra Boinodiris, global leader for responsible AI,?IBM Consulting?and Author, AI for the Rest of Us, led her session "Governance in an Agentic Age: Accelerating Value?," drawing on her expertise in responsible AI, organizational design, and AI education, discussed how enterprises can strike a balance between innovation and oversight to thrive in the agentic era.
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At the opening session for the Enterprise Search & Discovery conference, co-located with KMWorld 2025, Eric Pugh, OpenSource Connections, and Kari Mattek, Northwestern Mutual, discussed what users want, which revolves around relevance and search quality
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