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Verizon's outage yesterday was bad, but it proved the company knows one thing: When things go wrong, humans want to speak to humans.
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Verizon says situation resolved after hourslong outage impacted thousands ABC NewsVerizon says it's fixed the massive outage that left many without phone calling and data services CNNWhy was Verizon down? What to know about nationwide outage, credits Tallahassee DemocratVerizon resolves network outage issue that affected hundreds of thousands Reuters
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HBO Chairman and Chief Executive Richard Plepler said he is stepping down, a move that comes as new owner AT&T Inc. is looking to put its own stamp on the premium cable channel that was part of its $80 billion acquisition of Time Warner.
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