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AI will play a significant role in enterprise IT in the coming year, and the influence of generative AI will permeate other tech trends on the horizon. Smart robots, a rise in employee unionization, and growing power-availability concerns are among the top predictions for 2024 and beyond from research firm Gartner, which is hosting its annual IT Symposium/Xpo this week.
"This is the first full year with generative AI (GenAI) at the heart of every strategic decision, and every other technology-driven innovation has been pushed out of the spotlight," said Leigh McMullen, distinguished vice president analyst at Gartner. "GenAI has broken the mold and has kept building more excitement."
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