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DuckDuckGo, the search engine focused on user privacy, announced today that it is rolling out an AI-powered instant answer service, which it calls DuckAssist, as part of a larger plan to integrate AI across its product lineup.
DuckAssist, in broad strokes, is a generative AI system that uses technology from ChatGPT makers OpenAI as well as another generative AI company, Anthropic, to generate its own answers to certain types of question.
It does this without tracking user queries and sticks to a specific set of data sources — namely, Wikipedia and other mostly reputable online encyclopedias. This is done to minimize "hallucination," which is the phenomenon where generative AI simply makes up an answer to a question out of whole cloth when it has incomplete or incorrect information to go on.
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Microsoft today unveiled a generative AI chatbot for business users that will draft email responses to customers, create textual summaries of Teams meetings, and generate marketing and sales email campaigns.
Based on OpenAI's GPT-3, Microsoft's new Dynamics 365 Copilot is an extension to its existing CRM and ERP software, working alongside those applications to assist in answering questions, creating content, and summarizing conversations and notes. The announcement furthers Microsoft's ongoing AI push in its business-centric apps.
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