A contact recently told me that Apple handles thousands of inquiries from people who have forgotten or misplaced their Apple ID logins every day. That's probably why Apple recently made it easier to access your Apple ID using any known email address.
But Apple reps are also inundated with requests related to third-party apps over which they have no control. As the EU looks to force Apple into allowing apps from alternative app stores onto its devices, a practice known as sideloading, the user experience with Apple devices — and the flood of inquiries and complaints — is about to get much, much worse.
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