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Enterprise Application News
Mar 28, 2020

3 tech advances that will change PCs forever
Disclaimer:  Most of the companies mentioned are clients of the author.

With the impact of COVID-19, sales of laptops - particularly Chromebooks for education - have been going vertical, and several OEMs are reporting shortages. But the most common clamshell design goes back to the early 1990s, well before recent advances in processor technology, GPUs, memory, storage, operating systems, displays and even battery formulations.  We keep playing with different variants like the coming Microsoft Surface Neo, but they still fall well short of what you might have expected to evolve in the last 30 or so years. 

To read this article in full, please click here



Enterprise Application News
Mar 27, 2020

Slack to integrate Microsoft Teams calling feature
Slack plans to integrate Microsoft Teams calling features into its own popular collaboration app, further enhancing available connections between the rival platforms. 

"We're working on Teams integrations for calling features," Slack co-founder and CEO Stewart Butterfield said during a call with a financial analyst on Thursday, according to CNBC.

Details about the integration, including an expected timeframe for availability, were not immediately available. 

To read this article in full, please click here



Enterprise Application News
Mar 27, 2020

Tech pitches in to fight COVID-19 pandemic
As IT pros around the world go all-out to support a workforce that's suddenly fully remote, many technology workers and companies are also joining efforts to alleviate the COVID-19 crisis in various ways, including developing products to combat the virus, tracking and predicting its spread, and protecting hospitals from cyberattacks.

New York's technology SWAT teams New York officials are pulling together "Technology SWAT teams" as the state struggles to deal with COVID-19 outbreak.

"New York State is launching technology driven products with leading global tech companies to accelerate and amplify our response to COVID-19," the state said on its official website. "We are looking for impactful solutions and skilled tech employees to help. Individuals from leading global technology companies are being deployed across high-impact and urgent coronavirus response activities."

To read this article in full, please click here



Enterprise Application News
Mar 27, 2020

Apple to migrate Macs to ARM chips in 2021?
The "Apple will switch to ARM" story continues with TF International Securities analyst Ming-Chi Kuo's latest claim that Macs will begin the migration to Apple's own ARM-based processors starting in 2021.

Not one Mac, but many If the report is correct (which Kuo's claims often seem to be), the iPhone maker will introduce both desktop and notebook Macs equipped with its new processor next year. 

To read this article in full, please click here



Enterprise Application News
Mar 27, 2020

Flashback Friday: No, if it were too risky … oh, never mind
Pilot fish works for a health care organization that's looking for ways to cut costs and boost efficiency using IT — and there are some obvious targets.

"One particular area where I felt we could make some gains involved the reports from outlying clinics," says fish. "They were transmitted in files to a secure FTP server, and then employees would print out the files and enter the information into three different systems manually."

The organization has already bought a package that's capable of receiving the reports, parsing them and feeding data to the three systems. In fact, the transmission can all be done through secure connections to the remote clinics systems — no more FTP required.

To read this article in full, please click here



Enterprise Application News
Mar 27, 2020

Windows 10 version 2004: Key enterprise features
Microsoft's next Windows 10 feature update, code-named 20H1, is coming very soon. We don't know exactly when it will be released or what its official name will be, but its version number will be 2004.

Unlike some previous Windows 10 feature updates, version 2004 doesn't introduce a bunch of major new features. But it does include several useful tweaks to the ways business users and admins interact with the OS, such as the option of signing in without a password, an improved interface for 2-in-1 PCs, and a Cortana reboot that puts productivity first.

To read this article in full, please click here

(Insider Story)

Enterprise Application News
Mar 26, 2020

Google to resume Chrome releases on April 7
Google today said it will resume Chrome releases in two weeks and plans to make good on the multi-week suspension by skipping a version.

Chrome 81, the upgrade that was previously slated for a March 17 debut, will instead launch in two weeks, on April 7.

In the meantime, Chrome 80 will receive at least one more update - at some point next week, Google said - with fixes for vulnerabilities and what the search firm called "critical" issues. Releases of the Beta, Dev and Canary channels, which contain builds of decreasing polish and stability, either have already resumed or will this week.

Google suspended Chrome releases on March 18, citing "adjusted work schedules" but clearly blaming the COVID-19 pandemic and its massive overturning of business and personal conduct.

To read this article in full, please click here



Enterprise Application News
Mar 26, 2020

BrandPost: 5 signs that you need a technology refresh
Deciding when to upgrade business technology is never easy. You have to consider which pricing and deployment model is right for your business and how disruptive a new solution might be to employees. But you also must balance those concerns against the risk of opportunities lost because of older equipment and applications that are more vulnerable to cyberattacks and can inhibit productivity because of degraded performance or growing inefficiency.

Outdated technology may even cost you your most valuable resource: People. Employees have come to expect workplace technologies that are easy to access from anywhere. A study by Unisys found that employees who work at organizations with legacy (read: outdated) technology are 75% more likely to be frustrated than their counterparts who work for companies that embrace new technology. The outcome? Legacy tech workers are 136% more likely to feel less productive and are 450% more likely to quit.

To read this article in full, please click here



Enterprise Application News
Mar 26, 2020

Train up on today's essential cybersecurity skills for $40


There's never been a better time to explore a career in computer and network security. It's exciting, professionals are in demand, and it's lucrative too. In fact, you can earn salaries well in the six-figure range with just a bit of experience under your belt. And you don't even need a full college degree to be successful either. You can get by with a little hard work and a certificate or two, like the kind you could earn after completing The Complete Cybersecurity Certification Training Bundle.

To read this article in full, please click here



Enterprise Application News
Mar 26, 2020

Is the age of Apple over? iPhone speculation and delays
Apple's 2020 iPhone launch plans seem to have been undermined by coronavirus, with both its anticipated smartphone launches delayed, possibly for months.

Hey Siri, what on earth is happening? If everything had gone according to plan (it didn't), Apple was expected to introduce an iPhone 9 in March and the first 5G-enabled iPhone 12 in September.

To read this article in full, please click here



Enterprise Application News
Mar 26, 2020

Google Smart Lock: The complete guide
Think fast: How many times a day do you pick up your phone to look at something? Unless you live in the tundra or have far more self-control than most, the answer probably falls somewhere between "quite a few" and "more than any sane person could count." Assuming you keep your device properly secured, that means you're doing an awful lot of unlocking — be it with your face, your fingerprint, or the code you tap or swipe onto your screen.

Security's important, but goodness gracious, it can be a hassle.

Thankfully, there's a better way. Google Smart Lock provides a variety of options for keeping your Android phone unlocked in preapproved, known-to-be-safe circumstances. It's an easily overlooked but incredibly useful feature that lets you create a sensible balance between security and convenience. And once you set it up, it's simple as can be to use.

To read this article in full, please click here



Enterprise Application News
Mar 25, 2020

BrandPost: Rethinking productivity for the modern workforce
Everyone aspires to work someplace they're comfortable. A decade ago, that meant a well-padded chair in your cubicle, or a cushy office. Today, because of rapidly evolving workplace technology, a comfortable workspace might be home, a coffee shop, an airport lounge, the park, or wherever you can be most productive.

Technology is driving this shift, but technology has ironically given rise to a more human approach to work, one where everyone works together while still having their own comfort zone. That's how you increase productivity in the modern workforce.

Technology-enabled productivity and teamwork are some of employees' most sought-after capabilities. A recent Harvard Business Review study found that giving employees access to data and knowledge is a key component in building a connected workforce, raising loyalty, and attracting candidates.

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Enterprise Application News
Mar 25, 2020

BrandPost: 4 tips for easier contact management
From efficient scheduling capabilities and appointment confirmations to the ability to carefully track client preferences and update ever-evolving business services and pricing, contact management software has become more critical than ever. While it is obvious that the right contact management software can increase productivity by streamlining efficiency, many companies have yet to realize all the components available to them when using contact tracking software.

Believe it or not, only 10% of small businesses use an online app or software to schedule appointments, with a shocking 8.8% still using pen and paper. According to GetApp Lab, just over half of small businesses are using an online calendar to get the job done. If you fall into this category, your business is missing out. Contact management software offers easy-to-use tools to manage your business information and customer profiles in the most streamlined and efficient way possible.

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Enterprise Application News
Mar 25, 2020

Windows 10 Redstone: A guide to the Insider Preview builds
Microsoft never sleeps. Even before the Windows 10 November 2019 Update (version 1909) started to roll out, the company began working on upcoming feature updates to Windows 10. As it did with version 1909, Microsoft has been releasing a series of public preview builds to members of Microsoft's Windows Insider Program.

After years of using "Redstone" in its code names for upcoming releases, Microsoft switched to a new format with version 1903, released in May 2019. The code names now use a YYH1/YYH2 format, with the YY standing for the last two numbers of the year and H1 or H2 referring to the first or second half of the year. So Windows 10 version 1909, which was released in November 2019, was code-named "19H2" (for second half of 2019). The next feature update, due in the spring of 2020, is code-named 20H1.

To read this article in full, please click here



Enterprise Application News
Mar 25, 2020

Microsoft to stop serving non-security monthly updates to Windows
Beginning in May, Microsoft plans to halt the delivery of all non-security updates to Windows, another step in its suspension of non-essential revisions to the OS and other important products.

The optional updates, which Microsoft designates as Windows' C and D updates, are released during the third and fourth week of each month, respectively.

"We have been evaluating the public health situation, and we understand this is impacting our customers," Microsoft said to some understatement in a March 24 post to the Windows 10 messaging center. "In response to these challenges we are prioritizing our focus on security updates."

To read this article in full, please click here



Enterprise Application News
Mar 25, 2020

Reading between the lines about Microsoft 'pausing optional updates'
Yesterday, a post on the official Windows Release Information site said that Microsoft will, at least temporarily and starting in May, stop sending out the pesky "optional, non-security, C/D Week" patches we've come to expect. 

Those "optional" second-monthly patches are usually laden with many dozens of fixes for miscellaneous, minor bugs in Windows. For example, the second-monthly cumulative update for Win10 version 1903 released yesterday lists 31 different fixes, most of which only matter in very specific cases.

To read this article in full, please click here



Enterprise Application News
Mar 25, 2020

Pandemic will push Microsoft to repeat 2019's major-minor Win10 upgrade cadence
Although Microsoft has not yet said how it will deal out the year's Windows 10 feature upgrades, it's becoming clear there's next to no reason for the company to diverge from 2019's major-minor cadence.

As the death toll from the COVID-19 pandemic continues to climb worldwide, and the disruption of modern life and business continues to sow chaos, 2020 will be a tough year no matter how one cuts it. In a time of unprecedented changes triggered by the novel coronavirus, there's no rationale to change what worked for Windows 10 last year.

Microsoft, of course, will do what it wants - and commercial customers will have to deal with the results. But there are good reasons why the Redmond, Wash. company should seriously rethink any plan to mess with 2019's release scheme.

To read this article in full, please click here



Enterprise Application News
Mar 25, 2020

Apple in the enterprise: What is Shared iPad for Business?
With a recent software update, Apple's iPad OS gets support for an excellent feature borrowed from Apple School Manager called Shared iPad for Business. This lets enterprises share iPads between employees much more effectively.

What is Shared iPad for Business? Apple first introduced the capacity to share iPads within Apple School Manager. The idea behind this option is that by combining Managed Apple IDs and the cloud it became possible to share fleets of iPads among multiple students.

To read this article in full, please click here



Enterprise Application News
Mar 25, 2020

Wayback Wednesday: Sometimes it really ISN'T your job
A new bowling alley opens up near the office where this IT pilot fish works, so he and his co-workers decide to try it out — and their manager tags along.

"Unfortunately, we managed to break out of the screen while entering our names," says fish. "We decided the best course of action was to leave it alone and get the people at the alley to fix it.

"This wasn't good enough for our manager, who decided since he worked in IT that he could fix it. At this point we tried to hide and pretend he was not with us.

Result after much typing and hitting of the screen: All games in the 24 lanes stopped for 20 minutes. Every game is cleared and has to be restarted from the first frame.

To read this article in full, please click here



Enterprise Application News
Mar 24, 2020

This $40 cloud training can help you master AWS, Azure, and more top tools


When innovations are developed, it almost always pays to be among the first with expert knowledge. That's certainly been the case with cloud technologies so far, where skilled professionals can earn $98k per year. If this is an area of expertise you would like to explore but aren't yet ready to commit to a lengthy and expensive post-secondary program, we'd recommend first getting your feet wet with The Complete 2020 Cloud Certification Bundle.

To read this article in full, please click here



Enterprise Application News
Mar 24, 2020

Don't let the coronavirus make you a home office security risk
Congratulations. You're now the chief security officer of your company's newest branch office: Your home. Here's how to manage your new job.

Enterprise Application News
Mar 24, 2020

Apple ships iCloud folder sharing, iPad trackpad support - and more
Apple has updated iPhones, iPads, Macs and the Apple Watch/Apple TV, offering up  some of the features we've been talking about for weeks, including iCloud folder sharing, iPad trackpad support and more

The productivity update You could argue that the update is a boost to productivity, particularly as it includes support for features that should be quite useful to remote workers - namely iCloud Folder Sharing and trackpad support for iPads.

It's an important update that introduces a string of essential improvements:

To read this article in full, please click here



Enterprise Application News
Mar 24, 2020

Apple ships iCloud folder sharing, iPad trackpad support, more
Apple has updated iPhones, iPads, Macs and the Apple Watch/Apple TV, introducing some of the features we've been talking about for weeks, including iCloud folder sharing, iPad trackpad support, and more

The productivity update You could argue that the update is a boost to productivity, particularly as it includes support for features that should be quite useful to remote workers, namely iCloud Folder Sharing and trackpad support for iPads.

It's an important update that introduces a string of essential improvements:

To read this article in full, please click here



Enterprise Application News
Mar 24, 2020

Microsoft Patch Alert: March 2020 brings two ‘sky-is-falling' warnings, with no problems in sight
It's been another strange patching month. The usual Patch Tuesday crop appeared. Two days later, we got a second cumulative update for Win10 1903 and 1909, KB 4551762, that's had all sorts of documented problems. Two weeks later, on Monday, Microsoft posted a warning about (another) security hole related to jimmied Adobe fonts.

Predictably, much of the security press has gone P.T. Barnum.

The big, nasty, scary SMBv3 vulnerability Patch Tuesday rolled out with a jump-the-gun-early warning from various antivirus manufacturers about a mysterious and initially undocumented security hole in the networking protocol SMBv3.

To read this article in full, please click here



Enterprise Application News
Mar 24, 2020

How to handle Windows 10 updates
Confused about how updates work in Windows 10? Join the club. Over the years, Microsoft has transformed what was once a straightforward procedure into an ever-changing, often complicated process that varies according to whether you have Windows 10 Home, Windows 10 Pro or an enterprise or education edition — and that varies according to the specific version number of the operating system. As a result, there have been lots of misperceptions about how Windows Update works in Windows 10, and how to best use it.

With this article, we hope to make things clearer for you. We've delved deep into Windows 10 Update and come up with answers to users' most pressing questions: whether you have to accept all updates, whether you can uninstall existing updates, and how to reduce the bandwidth some updates use. We've also included some extras, like how to stop all updates if you want.

To read this article in full, please click here

(Insider Story)

Enterprise Application News
Mar 24, 2020

Power play
It's the late 1980s and this pilot fish is getting his first lessons in PCs and PC architecture. In fact, the first desktop computer that his company buys is quite interesting.

Not unusually for the time, it runs on a pair of floppy drives, but it's upgradable: You can add a hard disk later.

The employee using this PC spends about a year filling dozens of floppies with his programs and data before getting the OK from his boss to purchase a hard disk. Capacity: 10MG. Cost: nearly $1,000.

When the disk arrives, fish and friends open the PC's case and follow the upgrade instructions to install it. The first step is to remove a perforated metal box that takes up the space where the disk will go. It's about the size of five or six decks of playing cards, has lots of holes for air circulation — and is plugged into the PC's power supply.

To read this article in full, please click here



Enterprise Application News
Mar 23, 2020

Microsoft unveils Teams-equipped 365 subscription for front-line workers
Microsoft has announced a new Microsoft 365 plan that will serve as the bottom rung for a group it has dubbed "firstline workers," people who take calls, ring up sales, interact with customers and spend their shift on factory floors or in the field.

The subscription, unveiled last week, will be labeled Microsoft 365 F1 and is to go on sale April 1.

Because that product title was already taken - a same-named subscription launched two and a half years ago in September 2017 - the previous Microsoft 365 F1 was rebranded as Microsoft 365 F3. (Microsoft has an aversion to even-numbered IDs for its subscriptions.)

Not surprisingly considering its lower-numbered name, Microsoft 365 F1 contains fewer components, offers less functionality and costs less than the new F3 (née F1).

To read this article in full, please click here



Enterprise Application News
Mar 23, 2020

17 ways Apple is responding to coronavirus
Apple is attempting to do as much as it can to contribute to the global response against the Coronavirus. Teams across the company appear to be focused on what they can do to help. We've identified 17 things Apple has done so far, quite apart from work it will be doing behind the scenes to fix its supply chains.

Apple warned its investors Apple in mid-February warned investors that it would fail to meet its previous estimated revenue targets of $63-$67 billion.

At that time it cited lower customer demand in Greater China, but this now seems to have become a more global problem. The company's stock continues to decline, though most analysts anticipate recovery toward the end of the year.

To read this article in full, please click here



Enterprise Application News
Mar 23, 2020

Post-coranavirus planning calls for more (not less) investment in tech
The coronavirus crisis is just beginning. But it will end. And how you fare after the pandemic depends on what you do right now. Here are four areas to focus on.

Enterprise Application News
Mar 23, 2020

Post-coronavirus planning calls for more (not less) investment in tech
The coronavirus crisis is just beginning. But it will end. And how you fare after the pandemic depends on what you do right now. Here are four areas to focus on.

Enterprise Application News
Mar 23, 2020

Microsoft Teams cheat sheet
Email is everywhere, and it has been around seemingly forever. But is it really the most effective way for groups of people to collaborate on work and advance business objectives? Several newish team messaging products, most notably Slack, wager that the answer is indeed no. Slack and its rivals try to remove threaded email conversations as a common platform of communication in organizations and replace it with instant message-like short bursts organized into channels based on the context or subject of the conversation.

Microsoft Teams is the Redmond behemoth's suggested alternative to Slack. Teams, which is included with Office 365 business and enterprise subscriptions and is also available as a free product, is essentially group chat software with some interesting features thrown in around working with documents and spreadsheets, especially those stored in SharePoint and OneDrive for Business. It also incorporates videoconferencing capabilities, which taking on increasing importance as the spread of the novel coronavirus (a.k.a. COVID-19) prompts more companies to encourage telecommuting.

To read this article in full, please click here

(Insider Story)

Enterprise Application News
Mar 23, 2020

Memory-Lane Monday: Seeing is believing
It's 1998, and there are still plenty of old PCs in use at the newspaper company where this new-to-IT pilot fish works.

"Back then, humorous emails about clueless users and IT woes were still pretty new," says fish. "I read one claiming a user had put a CD-ROM in a floppy-disk drive. I discounted it as a silly claim. I couldn't believe you could actually do it.

But barely three weeks later, fish walks into the shop and is greeted by a co-worker who says, "Hey, guess what you can put in a 5-1/4-inch drive?"

"I look at the computer he's working on and, sure enough, he's using pliers to try to extract a CD-ROM from a floppy drive."

Sharky's not surprised at anything anyone puts anywhere. So put your true tale of IT life in my inbox at sharky@computerworld.com. You can also subscribe to the Daily Shark Newsletter.

To read this article in full, please click here



Enterprise Application News
Mar 22, 2020

Microsoft mirrors Google move, shelves Edge upgrades
Microsoft last week followed Google's lead, telling customers that it was suspending releases of its Edge browser.

Citing "current global circumstances" rather than outright naming the COVID-19 pandemic and its upturning of, well, virtually everything, Microsoft said it would not upgrade the current Edge 80 to the next version, Edge 81.

"As the situation evolves," Microsoft said, it will inform customers of other changes, and presumably when it will resume Edge refreshes, through the Microsoft Edge Dev account on Twitter.

To read this article in full, please click here



Enterprise Application News
Mar 21, 2020

Tech event calendar 2020: Upcoming shows, conferences and IT expos


Tech Events Event Description Starts Ends Location SXSW (CANCELLED) Covering everything from entertainment to entrepreneurship, this sprawling conference has tracks dedicated to Tech Industry & Enterprise, Coding & Development, Blockchain & Cryptocurrency, Health & Medtech, and VR/AR/MR. 2020-03-13 2020-03-21 Austin, TX AGENDA20 Each year the focus of IDG's business leadership conference aligns with the most pressing business and technology issues of the day. 2020-03-23 2020-03-25 Ponte Vedra Beach, FL Google Cloud Next '20 (Online only) Google Cloud Next is where the company announces all the latest updates to the Google Cloud Platform. The conference also offers educational, networking and hands-on opportunities for its more than 10,000 attendees. 2020-04-06 2020-04-08 San Francisco, CA CSO 50 This event and awards ceremony is designed to showcase innovative IT security solutions and projects across a wide range of industries and companies. 2020-04-27 2020-04-29 Scot

Enterprise Application News
Mar 20, 2020

Video chat app Around could be a harbinger of ‘always-on' video
As remote working booms around the world in response to the coronavirus crisis, demand for video calls has surged dramatically. But despite the fact that video meeting software is now more reliable and user-friendly than ever, setting up and joining a video call can still feel intrusive and somewhat of a chore.

Typically it requires workers to divert their full attention to a discussion with one or more colleagues, with the video chat client taking over their entire computer screen. While this makes sense for important meetings, it also sets a higher bar for more casual interactions and makes it more difficult to take notes or otherwise share focus between the video chat and other apps.

To read this article in full, please click here



Enterprise Application News
Mar 20, 2020

Everything you need to know about Apple's pointer support for iPad
Apple has shared a lot more detail to explain how pointer and trackpad support will work with iPads, with video, guidance notes and a senior level company presentation all made available.

What is pointer and trackpad support on iPad? Apple now supports trackpads in iPad OS 13.4.

That doesn't mean you use the trackpad on an iPad in the same way as you use a pointing device on a Mac or other system, instead the company has developed a refined experience that's unique to the tablet itself.

In other words, rather than deliver a ‘me-too' experience, the company has thought deeply about how these things work in order to develop a control system that feels natural, intuitive and unique.

To read this article in full, please click here



Enterprise Application News
Mar 20, 2020

Flashback Friday: Oh yes, definitely a quality problem!
It's many moons ago, and this help desk pilot fish gets a call from a senior vice president complaining that his floppy disk drive is broken.

"I went to take a look at the problem," says fish, "and was met with ‘Why don't we buy some decent computers for a change instead of this cheap junk?'

"I shrugged and told him that I thought his problem was out of the ordinary.

"I then removed the floppy disk from his Zip drive, inserted it into the floppy drive and said, ‘I think it's OK now.'"

One of Sharky's better qualities is his care in filing off the identifying marks from each true tale of IT life. So send me yours at sharky@computerworld.com. You can also subscribe to the Daily Shark Newsletter.

To read this article in full, please click here



Enterprise Application News
Mar 19, 2020

Microsoft adds 6 months support for Windows 10 1709 to account for pandemic disruption
Microsoft today extended the support lifespan of Windows 10 Enterprise 1709 and Windows 10 Education 1709 by six months, pushing their retirements to Oct. 13. The original end-of-support date had been fixed as April 14.

Microsoft cited the COVID-19 pandemic's impact, which in just the U.S. has ranged from massive business closings and multi-county lockdowns to a broad movement of companies telling white-collar employees to work from home. By midday March 19, 171 deaths in the U.S. had been attributed to the virus. Globally, deaths approached 10,000.

To read this article in full, please click here



Enterprise Application News
Mar 19, 2020

Why the Pixel 5 just got interesting
Allow me to take your mind off more pressing, serious matters for a moment to consider something of little global consequence here in the land of mobile tech. Any month now, Google will likely unveil its next self-made Android phone, the midrange Pixel 4a. And then, later this fall, we're bound to see the next full-fledged, top-of-the-line Google flagship — the Pixel 5.

I've said before that the Pixel 4a has the potential to be Google's most interesting phone of the year, much like the similarly ho-hum Pixel 3a proved to be the company's most significant device of 2019. As I observed at the time of the 3a's arrival, the most important announcements often aren't the most exciting ones.

To read this article in full, please click here



Enterprise Application News
Mar 19, 2020

COVID-19 and tech: New collaboration tools mean new security risks
As the coronavirus forces companies to move their communication and file sharing onto collaboration platforms, be prepared for unintended consequences: New security threats will surface, requiring new methods of securing your environment.

Enterprise Application News
Mar 19, 2020

To save the economy we must reduce video bandwidth - now
Internet capacity is robust, but the massive increase in global consumption is pushing usage beyond its usual spike, EU regulators have warned.

It is probable streaming media consumption, gaming and video collaboration are responsible for most of this additional demand. To maintain our connected culture during the current crisis, individuals, enterprises and big tech firms must cut down on their bandwidth usage -- and the best way to do so is to reduce use of video.

To read this article in full, please click here



Enterprise Application News
Mar 19, 2020

To save the economy we must reduce video bandwidth use — now
Internet capacity is robust, but the massive increase in global consumption is pushing usage beyond its usual spike, EU regulators have warned.

It is probable that streaming media consumption, gaming and video collaboration are responsible for most of this additional demand. To maintain our connected culture during the current crisis, individuals, enterprises and big tech firms must cut down on their bandwidth usage — and the best way to do so is to reduce the use of video.

To read this article in full, please click here



Enterprise Application News
Mar 19, 2020

Microsoft claims ‘inflection point' for remote work as Teams surges to 44 million daily active users
Demand for Microsoft Teams has surged to 44 million daily active users, the company said on Thursday, with an additional 12 million users in the past week as workers across the world begin to work from home in response to the spread of COVID-19.

Adoption of Teams has grown swiftly in the past 12 months, reaching 20 million users as recently as November.

?The recent increase in home working has occurred as workers across the world self-isolate to slow the spread of the coronavirus, with many businesses requiring staff to work from home. This has led to a huge uptick in demand for video and team chat applications such as Zoom, Slack and Teams. At the same time, various vendors have announced free access to certain collaboration software product features, while Microsoft announced today that all UK National Health Service staff will have free access to Teams.

To read this article in full, please click here



Enterprise Application News
Mar 19, 2020

10 tips to set up your home office for videoconferencing
Before many of us began sheltering in place at home, we used videoconferencing at least occasionally for meetings with colleagues or customers. During the pandemic, videoconferencing is going to become a way of life, because you'll want it for the human connection. And you're going to want to look and sound your best.

How do you do that? It's actually not difficult — all it takes to project a professional appearance is a little preparation and some common sense. Whether you're having a one-to-one discussion or a one-to-many conference, here are a few tips and tricks that will put you at your ease when you're on-camera. 

[ Further reading: 15 videoconferencing products that are enterprise-ready ] 1. Check your lighting. One of the most important things to get right is the lighting. The placement of the light source is key, says Terence Taylor, an independent video writer and producer. To begin with, "you don't want light behind you," he says, "because then you're just a silhouette. It's a common mistake."

To read this article in full, please click here

(Insider Story)

Enterprise Application News
Mar 19, 2020

Navigating the pandemic
Nearly every technology company — and almost every business — is desperately determining how to use its arsenal of technology to combat the increasingly severe disruption caused by coronavirus.

Enterprise Application News
Mar 18, 2020

Google suspends Chrome upgrades as COVID-19 impacts software schedules
Google has stopped upgrading its Chrome browser and its Chrome OS operating system because of the COVID-19 pandemic and has not said when it would resume refreshing either.

"Due to adjusted work schedules at this time, we are pausing upcoming Chrome and Chrome OS releases," Google said in a short statement posted Wednesday to its Chrome releases blog. "Our primary objectives are to ensure they continue to be stable, secure, and work reliably for anyone who depends on them. We'll continue to prioritize any updates related to security, which will be included in Chrome 80."

To read this article in full, please click here



Enterprise Application News
Mar 18, 2020

Microsoft starts to beat Windows 10 2004 drum for biz
Microsoft must be getting this close to delivering the latest Windows 10 upgrade. Last week the company began what will likely be a long-running pitch of 2004, the four-digit label, to enterprises.

Joe Lurie, a Microsoft senior product marketing manager, kicked off the drumbeat in a March 10 post to a company blog. "Here is an early peek at the great commercial features coming later this year," Lurie wrote, implying but not outright declaring that what he plumped would be contained in Windows 10 2004.

To read this article in full, please click here



Enterprise Application News
Mar 18, 2020

Slack targets non-tech users with UI design tweaks
Slack has unveiled a range of changes to its team chat app aimed at creating a simpler and more intuitive user experience, as it targets a wider range of users. This includes a message "compose" button, easier navigation and customizable sidebars.

Early adopters of Slack tended to be tech professionals working in IT or software development. But as use of Slack has boomed in the six years since its launch — with 12 million daily active users, including at many large enterprise businesses — the types of workers relying on the app for collaborating with colleagues has evolved. After tech professionals, the fastest growing use cases are now in sales, marketing, and customer support, said Slack.

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Enterprise Application News
Mar 18, 2020

Apple announces new iPad Pro, MacBook Air
Apple has announced both its new iPad Pro with 3D camera and a new Magic Keyboard-toting $999 model of its MacBook Air, introducing both new products with a press release, rather than the March event it was originally expected to hold.

The new iPad Pro Apple's new iPad Pro offers a whole bunch of new features, including a LiDAR scanner and - as expected -- trackpad support in the form of the new backlit Magic Keyboard.

The new pro tablet holds an A12Z Bionic chip, a far speedier version of the processor it put inside the iPhone XS series of smartphones. The company had been expected to use an iPhone 11 processor. Both 11-inch and 12.9-inch models are available with Wi-Fi and Cellular options also on sale.

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Enterprise Application News
Mar 18, 2020

Wayback Wednesday: All true statements, in their way
This pilot fish is working as a printer repair tech when he's called to a job at a small manufacturing plant.

"I was greeted at the front door by a supervisor who said he would show me where the printer was," says fish.

"On the way to the printer, he told me to not be alarmed by Barney. My confused look prompted him to add that Barney was an extremely large man who used the printer. ‘But he sometimes needs things explained to him more than once,' he added with a wink."

The supervisor goes on to tell fish that Barney is the guy that people call on when they need heavy things lifted. Fish isn't sure he believes it when he's told Barney will sometimes do things like lift the front of a forklift for money so he can buy a soft drink.

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Enterprise Application News
Mar 18, 2020

Update: Coronavirus prompts collaboration tool makers to offer wares for free
Major collaboration and video conferencing software vendors are now offering products to users for free in response to the spread of the coronavirus. 

Concerns about the COVID-19 virus have led to a boom in remote working, as organizations encourage employees to stay home and a growing number of conferences are cancelled. 

While many companies have seen their stock prices take a battering due to disruption caused by the virus, some software vendors that enable remote work, such as videoconferencing software provider Zoom, have seen their share value climb dramatically.

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Enterprise Application News
Mar 17, 2020

What is Verily Life Sciences and how can it help assess COVID-19 cases?
An online screening and testing "triage" tool for COVID-19 was launched this week by Verily Life Sciences, a healthcare technology company owned by Mountain View, Calif.-based Alphabet — though with a substantially reduced scope than initially suggested by President Trump. 

Speaking in the White House Rose Garden last Friday, Trump claimed that Google was directly involved in the project, though he appears to have overplayed the role of Google and the current scope of the screening website.

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Enterprise Application News
Mar 17, 2020

6 useful Chrome OS features you probably aren't using
Since most of us are currently cooped up and stressed out over that lovely little pandemic of ours (maybe you've read a thing or two about it?), I thought it might be a nice distraction to focus on making the most of the gadgets we've got shuttered up alongside us.

After all, whether you're actively trying to get work done or just trying to take your mind off other matters, having a laptop that's efficient, enjoyable to use, and primed for productivity is always a positive. And I don't know about you, but uncovering interesting advanced options within my favorite devices always brings at least a little bit of brightness into my day.

Well, if you've got a Chromebook you're using for work and/or more casual around-the-house computing, Google's Chrome OS software has plenty of worthwhile surprises just waiting to be discovered. Chrome OS is developed and updated at a breakneck pace, and the operating system is overflowing with time-saving touches that are all too easy to miss if you aren't paying careful attention (and sometimes, even if you are!).

To read this article in full, please click here



Enterprise Application News
Mar 17, 2020

Apple's plans for four new iPad Pro models emerge
Life continues during the crisis that grips the planet. It now looks more likely than ever that Apple plans to introduce new iPad Pro models, and these new machines promise a lot, particularly in the run-up to WWDC 2020 (Online).

The March event that wasn't There's no doubt that Apple has scrapped any plans to hold a big launch event in March, meaning any announcements it had intended to make will be dribbled out using press releases.  

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Enterprise Application News
Mar 17, 2020

Seek and ye shall find
Fish's team gets a new boss who rubs them the wrong way on Day 1 by saying he knows "everything about computers." So they figure a little prank should be harmless enough. They put a tiny wireless mouse receiver in the back of his computer, and then wiggle it from time to time while he's working, causing his cursor to jump around the screen.

Boss tears his PC apart a few times looking for the source of the movement. Time goes on, and the team goes through three different office moves, where computers had to be completely disconnected and set up again, which the boss does himself for his own PC.

And one day he does indeed find that little USB dongle. It took him about two years.

To read this article in full, please click here



Enterprise Application News
Mar 16, 2020

One and a half years late, Microsoft finally puts Windows 10 over the 1 billion mark
Microsoft today claimed that Windows 10 powered a billion devices, a milestone the company originally said it would meet between one and a half and two and a half years ago.

"Over one billion people have chosen Windows 10 across 200 countries resulting in more than one billion active Windows 10 devices," asserted Yusuf Mehdi, corporate vice president, in a March 16 post to a company blog.

The bulk of those devices were undoubtedly desktop and notebook PCs, although Microsoft also tallied Xbox game consoles, which run a version of Windows 10, as well as extremely niche devices, like the Surface Hub.

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Enterprise Application News
Mar 16, 2020

Bill Gates always seems to know when it's time to go
(Disclaimer: Microsoft is a client of the author and says Bill Gates saved his job as a first-year analyst. But he also says Gates never gave him a promised tour of his house.)

Bill Gates resigned from Microsoft's board of directors last week, pretty much ending his official ties to the company he co-founded. He says he's still available as a technology adviser to CEO Satya Nadella and other Microsoft leaders, but otherwise he's devoting himself completely to his other pursuits, like philanthropy.

Gates and the company he started very nearly 45 years ago with Paul Allen transformed the computing landscape. Throughout the period of Microsoft's early growth and maturation, Gates was at the helm as CEO, demonstrating business leadership and competitiveness that, even more than technology, were keys to the company's success.

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Enterprise Application News
Mar 16, 2020

Apple scratches in-person WWDC, will sub with all-online con
Apple late last week joined its operating system rivals when it announced that its annual developers conference would not take place in a physical you-are-there format.

The Cupertino, Calif. company said that the "current health situation" — it did not use "COVID-19" or "coronavirus" in its statement — "required that we create" a venue-less get-together.

"We [will] create a new WWDC 2020 format that delivers a full program with an online keynote and sessions, offering a great learning experience for our entire developer community," wrote Phil Schiller, Apple's senior marketing executive, in the statement.

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Enterprise Application News
Mar 16, 2020

How to survive and thrive while working from home
I'm one of the roughly 5% of Americans who work full time from home. I've been doing it for 30 years now. If I could manage it with a 28.8K modem internet connection back in the day, you can do it today in the age of broadband.

Here's how.

Broadband: You need the internet to work successfully from home. The faster your connection, the better. If you live alone — or at least if you're home alone during your normal working hours — and if your work is mostly text-based, a connection of just 5Mbps should be enough. But if it's the coronavirus that's keeping you at home and you have a partner who's also working online and kids with little else to do than stream Netflix or Disney , you'll need more, at least a 25Mbps connection.

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Enterprise Application News
Mar 16, 2020

8 useful iOS apps to help ease work-from-home stress
I think some enterprise professionals who have never worked remotely will find doing so stressful. I hope this short collection of apps will help you through the experience.

It's important to note that remote working is improved when the people doing the work feel as good as they can in the circumstances they are in.

Try to relax: Buddhify

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Enterprise Application News
Mar 16, 2020

Memory-Lane Monday: Documentation just takes up too much space
It's the 1980s, and legacy systems are already a problem. IBM is still shipping source code for big-iron internals, says this mainframe pilot fish.

"IBM discontinued supporting BTAM under CICS, but we had a major customer who communicated via CICS BTAM," fish says.

Translation: The big customer uses the CICS transaction-processing system, and connects to it over telecommunication lines using the very old BTAM protocol — and IBM has just stopped supporting that approach.

Boss instructs fish to put BTAM support back in — after all, she does have access to the source code. Fish thinks that's a bad plan, since changing internal mainframe system code is never a good idea.

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Enterprise Application News
Mar 16, 2020

Windows 10 cheat sheet
Windows 10 is the best operating system that's come along from Microsoft in a long time. It's a shape-shifter that changes its interface depending upon whether you're using a traditional computer or a touch-based one. It undoes the damage wrought by Windows 8, including eliminating the awkward Charms bar and bringing back the long-mourned Start menu.

A lot more has changed from previous versions as well, with a default browser called Edge, the integration of the Cortana digital assistant, links to Microsoft's cloud-based OneDrive cloud storage service, and plenty more.

Share this story: IT pros, we hope you'll pass this guide on to your users to show them the Windows 10 ropes. Also see our printable PDF of Windows 10 gestures and shortcuts.

To read this article in full, please click here

(Insider Story)

Enterprise Application News
Mar 13, 2020

What's in the latest Firefox upgrade? Firefox 74 ends add-on sideloading
Mozilla on Tuesday shipped Firefox 74. Wait, didn't we just get a new Firefox a minute or two ago?

It may feel that way. Firefox 74 arrived just four weeks after its predecessor, continuing the faster release cadence promised last year.

The refreshed browser dropped support for the now-obsolete TLS 1.0 and 1.1 cryptographic protocols, blocked all add-on "side-loading" except that allowed by enterprise-managed group policy, and enabled support for a header element designed to safeguard against attacks based on the Meltdown and Spectre hardware-based vulnerabilities first revealed two years ago.

Mozilla's security engineers also patched a dozen vulnerabilities, half of them labeled "High," Mozilla's second-most-serious threat label. As usual, some of the flaws might be used by criminals.

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Enterprise Application News
Mar 13, 2020

What your business should do about the coronavirus ... right now
The Covid-19 crisis is the Black Swan event of our lifetime. Here's how to hold it all together (while keeping employees apart).

Enterprise Application News
Mar 13, 2020

Apple confirms WWDC 2020 is happening online
Apple has arguably bowed to the inevitable, announcing that it intends going ahead with its annual Worldwide Developers Conference in June, but in an "entirely new online format". And promises that (as expected) the event will be "big".

This is the right decision No matter how much you may have been anticipating attending WWDC in San Jose this year, in your heart of hearts you know this is the correct decision as the coronavirus pandemic strikes deep into the heart of everybody's families and communities.

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Enterprise Application News
Mar 13, 2020

Discover the optimizing power of the vSphere virtualization platform for just $30
One of the keys to prosperity in business is efficiency. If you aren't operating at your best, your chances of success are severely diminished. And this even extends to the IT department, which is why so many companies around the world use VMWare's vSphere virtualization platform.

vSphere optimizes your existing computer infrastructure. It's a gross oversimplification, but it essentially allows you to run a large number of virtual machines using just one physical system. The end result is that you'll end up paying less for equipment, use what you already have more efficiently, and significantly reduce or even eliminate downtime.

But, even simplified, that sounds pretty complicated. Need a crash course in how it works but would rather avoid expensive and time consuming classroom sessions? Then we recommend giving The VMWare vSpere 6.7 Fundamentals Prep Course, now only $29.99, a try on for size.

To read this article in full, please click here



Enterprise Application News
Mar 13, 2020

12 security tips for the ‘work from home' enterprise
If you or your employees are working from home while our governments lurch awkwardly through the current crisis, then there are several security considerations that must be explored.

Your enterprise outside the wall Enterprises must consider the consequences of working from home in terms of systems access, access to internal IT infrastructure, bandwidth costs and data repatriation.

What this means, basically, is that when your worker accesses your data and/or databases remotely, then the risk to that data grows.

While at normal times the risk is only between the server, internal network and end user machine, external working adds public internet, local networks and consumer grade security systems to the mix of risk.

To read this article in full, please click here



Enterprise Application News
Mar 13, 2020

Northwell Health deploys Microsoft Teams as secure messaging tool for clinical staff
Northwell Health is connecting tens of thousands of hospital workers with Microsoft Teams, improving collaboration between clinical staff and reducing the time needed to access patient information.

Northwell, the largest hospital network in the New York City area with 23 hospitals and 800 outpatient facilities, began its deployment of Teams as a secure messaging platform at the start of last year.

The reason for choosing Teams was to provide staff with a secure and compliant method of text communication, enabling hospital workers to share protected health information (PHI) on mobile devices, said Northwell Health's chief medical information officer, Michael Oppenheim.

To read this article in full, please click here

(Insider Story)

Enterprise Application News
Mar 13, 2020

Flashback Friday: Hoarder
Pilot fish is looking at what's taking up disk space on one of her servers. Not surprisingly, some of the biggest files are archives of Microsoft Outlook messages from one user.

But the files have names like Do Not Use__archive1.pst (size: 3,263,697 KB) and Archive4(dont open-is broken down).pst (size: 7,070,993 KB).

"Broken? I wonder if it's because the file size is 3.5 times larger than the maximum that Outlook supports," grumbles fish.

"Most people, when they have a corrupted file, they just delete it. This user is keeping the PSTs in hopes that someday the technology will become available to allow him to open his broken archives and recover his emails from them.

To read this article in full, please click here



Enterprise Application News
Mar 12, 2020

Coronavirus: Managing (and pivoting) during a crisis
If you weren't entirely prepared for COVID-19, you're not alone. Ensuring business continuity in crisis management mode requires the right mix of technology, patience and agility. This collection of Insider Pro articles may help.

Enterprise Application News
Mar 12, 2020

Take your time, get it right for March Patch Tuesday
This is a big update to the Windows platform for the Microsoft March Patch Tuesday release cycle. Consisting of 115 patches, mostly to the Windows desktop, with almost all of the critical issues relating to browser-based scripting engine memory issues, this will be a difficult set of updates to release and manage.

The testing profile for the Windows desktop platform is very large, with a lower than usual exploitability/risk rating. For this month, we do not have any reports of publicly exploited or disclosed vulnerabilities (zero-days), so my recommendation is to take your time, test the changes to each platform, create a staged rollout plan and wait for future (potentially) imminent changes from Microsoft.

To read this article in full, please click here



Enterprise Application News
Mar 12, 2020

6 big reasons to try the new Firefox Android preview
With all due respect to the physical abode around me, I practically live inside Google's Chrome browser. Chrome is where I spend most of my days, during the week, at least — keeping up with all the latest tech info, using web-based apps like Trello, Docs, and Gmail, and watching the occasional video over on the Ye Ol' YouTubes (always strictly work-related, of course).

At this point, I've got Chrome set up just the way I like it — with all sorts of custom shortcuts, crafty settings, and a carefully refined set of environment-enhancing extensions. The browser serves as a bridge between my various devices, both computers and phones, and makes it easy as can be for me to send text and links between 'em and find anything I've opened anywhere, anytime.

To read this article in full, please click here



Enterprise Application News
Mar 12, 2020

Atlassian adds no-code automation to Jira Cloud products
Work management tools such as Atlassian's Jira make it easier to track the progress of projects but can lead to repetitive and time-consuming work for teams that are constantly creating and moving task cards.

To reduce some of this manual work, Atlassian has added "no-code" workflow automation capabilities natively across its Jira Cloud portfolio, which includes Jira Software, Jira Service Desk and Jira Core.

Users can set up their own automation rules in seconds via an in intuitive ‘if this, then that' drag-and-drop interface, Atlassian claims — an approach the Australian software vendor hopes will further broaden the appeal of Jira beyond its developer base to business and service teams.

To read this article in full, please click here



Enterprise Application News
Mar 12, 2020

Apple had big plans for 2020, some remain in place
Apple had big plans for 2020.

The year began with a major Mac and iPhone introduction in spring, sped forward with a little more Mac and further revelations around AirPods and services, with a major iPhone upgrade and introduction of an all-new ARM-powered Mac product at the end of the year.

Next year was going to be even bigger.

Not business as usual Everyone on our planet now knows that business is not going on as usual and won't be for a while.

To read this article in full, please click here



Enterprise Application News
Mar 12, 2020

Data confirms: Given control, users opt for just one Windows 10 upgrade per year
After Microsoft gave all customers control over when they upgrade Windows 10, the majority of users decided they didn't need a twice-annual refresh, data shows.

According to metrics vendor AdDuplex, once Microsoft let users of Windows 10 Home and Windows 10 Pro determine the cadence of OS upgrades, each upgrade's increase siphoned more users from the version of 12 months before than it did from the upgrade's immediate predecessor.

For example, Windows 10 version 1903 climbed from 11.4% of all versions in July 2019 to 33% in August. Of the 21.6-percentage point increase, 20.6 points — representing 95% of the total — came at the expense of Windows 10 1803, the feature upgrade issued a year earlier. Just 1 percentage point, or about 5%, of the declines that fueled the increase of Windows 10 1903 originated with Windows 10 1809.

To read this article in full, please click here



Enterprise Application News
Mar 11, 2020

Disappearing SMBv3 patch, non-security Office patches, and a so-far-mild Patch Tuesday
It's been almost 24 hours since this month's Patch Tuesday patches rolled out. The good news: Almost everybody patching individual machines reports smooth sailing.

That's remarkable, given the host of problems with last month's disappearing icons (temporary profile) bug and the unending litany of complaints about the last "optional, non-security, C/D Week" patch. As best I can tell, none of those problems have been officially acknowledged, and if they're still in evidence with yesterday's patches, people aren't complaining about them. Yet.

To read this article in full, please click here



Enterprise Application News
Mar 11, 2020

Prepare to earn CISA, CISM, and CISSP certs for just $50


There's never been a better time to get into network security. It's exciting, professionals are always in demand, and it's lucrative, too. In fact, according to Mondo.com, people in this field can make upwards of $200k or more per year. And you don't even need a full college degree. You can get by with a little hard work and a certificate or two, like the kind you could earn after completing The Cybersecurity Expert Certification Training Bundle.

To read this article in full, please click here



Enterprise Application News
Mar 11, 2020

How to use Hot Corners and Work Spaces on iPad to stay productive
If you use a mouse with your iPad, then using Hot Corners and work spaces on your tablet may make it feel as if you are using some kind of Mac — which should be useful if you are working from home and only have your iPad with you.

What are Hot Corners and work spaces? As it does on all its platforms, Apple continues to pump powerful productivity tools into iPad OS.

To read this article in full, please click here



Enterprise Application News
Mar 11, 2020

Come on, Microsoft! Is it really that hard to update Windows 10 right?
Yesterday, on Patch Tuesday, as I was finishing up the column that follows lamenting the sorry state of Windows 10 patches and providing copious examples of things gone very wrong, a big, fat example landed in my lap (but happily not in my laptop). Word emerged that Microsoft had accidentally leaked news about a new Server Message Block (SMB) bug with a maximum severity rating, a.k.a. SMBGhost. The leak also said that this bug wasn't patched in that day's releases.

To read this article in full, please click here



Enterprise Application News
Mar 11, 2020

16 time-saving Android shortcuts
When it comes to modern technology, every second counts.

It may sound silly, but it's true: A second is the difference between an interaction on your phone feeling instantaneous and feeling just a touch too slow. And particularly with how frequently we tend to repeat common mobile tech tasks — switching apps, opening menus, firing up our cameras, and so on — all of those seconds can add up fast.

The good news: Android has no shortage of hidden shortcuts that can help you save time and get stuff done more efficiently. All you have to do is learn how to use 'em.

Ready?

1. Snap between apps Cut out delays in toggling between apps by putting Android's semi-secret fast-snap function to use: If your device runs Android 10 and has gesture navigation enabled, flick your finger toward the right along the bottom edge of the screen to snap back to your most recently used app.

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Enterprise Application News
Mar 11, 2020

Wayback Wednesday: Oops!
Email goes out to all supervisors, asking for feedback on an hourly employee who's applying for a promotion to management, reports a pilot fish in the loop.

"The e-mail, as always, had ‘DO NOT REPLY TO ALL!' prominently displayed in its message body," fish says.

"Well, one supervisor replied to all, criticizing the way the employee dressed in great detail.

"This supervisor, for some reason, also cc:'d department secretaries on the email.

"And one of the department secretaries was the employee in question.

"Awkward moment ..."

Sharky won't embarrass you. Send me your true tales of IT life at sharky@computerworld.com, and I'll file off the identifying information. You can also subscribe to the Daily Shark Newsletter.

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Enterprise Application News
Mar 10, 2020

Office 365: A guide to the updates
Office 365 subscribers always have the latest version of Microsoft Office — currently Office 2016. They also get more frequent software updates than those who have purchased Office 2016 without a subscription, which means subscribers have access to the latest features, security patches and bug fixes. But it can be hard to keep track of the changes in each update and know when they're available. We're doing this for you, so you don't have to.

Following are key updates to Office 365 for Windows since Office 2016 was released in September 2015 — all the 2017 updates and the most important ones from 2016 and late 2015, with the latest releases shown first. We'll add info about new updates as they're rolled out.

To read this article in full, please click here



Enterprise Application News
Mar 10, 2020

Windows 10: A guide to the updates
The launch of a major Windows 10 update isn't the end of a process — it's really just the beginning. As soon as one of Microsoft's twice-yearly feature updates is released, the company quickly gets to work on improving it by fixing bugs, releasing security patches, and occasionally adding new features.

Here we've summarized what you need to know about every Windows 10 update being released to the public. First come updates to the currently shipping version of Windows 10 — version 1909, known as the November 2019 Update — with the most recent updates on top.

To read this article in full, please click here



Enterprise Application News
Mar 10, 2020

Microsoft eliminates a Windows 10 telemetry setting, renames others
Microsoft last week said it would eliminate one of the diagnostic data collection settings in Windows 10 and change the naming of two others.

The Redmond, Wash. developer cited a 2019 effort designed to give enterprise customers more control over what data Microsoft harvested. "As part of the Microsoft initiative to increase transparency and control over data, we're making some changes to the Settings app and Group Policy settings that will start showing up in Windows Insider builds this month," wrote Brandon LeBlanc, a senior program manager, in a March 5 post to a company blog.

To read this article in full, please click here



Enterprise Application News
Mar 10, 2020

Are Android upgrades actually improving? It's complicated
There's a popular narrative in tech media right now that Android upgrades are really, truly getting better — that for all the time device-makers take to send out updated software, they're nevertheless improving and making strides toward a more reasonable standard.

I've been tracking Android upgrade performance closely for years now, and I'm hesitant to buy into such a narrative — especially when it seems to be based mostly on limited-scope, anecdotal perception and maybe the occasional marketing department nudge. So now that my Android 10 Upgrade Report Card is complete, I thought it'd be interesting to take a careful look at the actual data surrounding Android upgrades to see what the cold, hard numbers reveal.

To read this article in full, please click here



Enterprise Application News
Mar 10, 2020

Everything we think we know about Apple's plans for iOS 14
With the future of WWDC 2020 increasingly in doubt there's little surprise that interest in what's coming in iOS 14 is beginning to intensify, particularly if the company is forced to provide a remote version of the conference. Here's what we think we know about iOS 14 so far:

New product hints inside the code The leaked iOS 14 builds seem full of new product hints. Not only does it seem to confirm that iPhone 9 will boast Touch ID and Express Transit, but also seems to show that the iPad Pro will indeed feature an iPhone-like triple-lens camera and time of flight sensor.

To read this article in full, please click here



Enterprise Application News
Mar 10, 2020

It was right here
This user complains to pilot fish that the network drive mapped to his PC has disappeared. Fish remaps it and goes on with his day.

But fish hears back from the user, who now says he can't access a folder he used to be able to enter. That doesn't make sense to fish, and after some back and forth, he finds that the map in the user's head needs adjusting. He's been trying to open a folder that he should have nothing to do with, and the folder he is looking for is one level down, in another folder but bearing the same name as the one he's trying to open.

Route your true tales of IT life to Sharky at sharky@computerworld.com. You can also subscribe to the Daily Shark Newsletter.

To read this article in full, please click here



Enterprise Application News
Mar 10, 2020

Automated car happenings: Better lane tracking, but can you trust it?
Autonomous and semiautonomous vehicles are making serious progress — and the mobile communications capabilities of those cars are also rapidly growing, perhaps too fast for their own security good — but they are going to run head on into a massive obstacle: human trust. It's a big deal for someone to let go of the steering wheel and brake and trust a computer to make all of the right calls. (Heck, I am still trembling from when I taught our 16-year-old daughter to take over the wheel. And you're asking me to trust the same operating system that crashes at least five times a week? Really?)

Two recent developments both increase trust and rip it apart. And off we go.

To read this article in full, please click here



Enterprise Application News
Mar 10, 2020

Q&A: How Baptist Health saved $13M using AI to reduce readmissions
Baptist Health is a three-hospital, nonprofit system serving Montgomery, Ala. and the surrounding region. It has 680 beds, 550 affiliated physicians and is the largest private employer in the area.

Like most healthcare facilities, Baptist Health has been working to reduce unnecessary admissions and readmissions by using massive data stores in electronic health record systems (EHRs) — in this case, Cerner EHR system.

Baptist Health had been using a LACE index tool, a widely used predictive analytics tool healthcare facilities often deploy within their existing EHR systems. LACE — it  stands for Length of stay, Acuity of admission, Co-morbidities and Emergency room visits — ranks patients: the higher the scores, the higher the risk of returning to the hospital.

To read this article in full, please click here

(Insider Story)

Enterprise Application News
Mar 09, 2020

An Apple guide to effective (and productive) remote working
I've been working remotely for more than 15 years. I thought that with so many people working remotely in response to the novel coronavirus it may be useful to share some of the things I've learned that help me make remote working productive and useful.

First step: Define your time It is way too easy to end up working too hard when you work from home. In part this is because it is also too easy to let your thoughts drift during the day, only to find you need to work all night to reach that morning deadline.

You need to be hard on yourself and make sure to define your time, creating clear and consistent boundaries between working and domestic time.

To read this article in full, please click here



Enterprise Application News
Mar 09, 2020

An Apple-centric guide to effective (and productive) remote working
I've been working remotely for more than 15 years. I thought that with so many people working remotely in response to the novel coronavirus it may be useful to share some of the things I've learned that help me make remote working productive and useful.

First step: Define your time It is way too easy to end up working too hard when you work from home. In part this is because it is also too easy to let your thoughts drift during the day, only to find you need to work all night to reach that morning deadline.

You need to be hard on yourself and make sure to define your time, creating clear and consistent boundaries between working and domestic time.

To read this article in full, please click here



Enterprise Application News
Mar 09, 2020

Cortana, say goodbye
Microsoft is sugar-coating the news, but in the next upgrade to Windows, due this spring, Cortana as we know it will all but cease to exist. The digital assistant will no longer be easily accessible in Windows 10, and it will lose the ability to do many of the things it was designed to do, such as control smart devices in your home or play music. It won't compete with Amazon's Alexa, Apple's Siri or Google Assistant — not that it ever really did. It won't be built into smart speakers — not that it ever got incorporated into many.

Cortana isn't being killed off outright. Not yet anyway. But it may be at the beginning of one of those long deathbed watches that Microsoft is prone to make failed products endure. Cortana will live on for now, in a much more limited way. I'll explain it all, but first let's take a look at Cortana's checkered history and why Microsoft has decided it's time to drastically curtail what it can do.

To read this article in full, please click here



Enterprise Application News
Mar 09, 2020

Patch Tuesday's tomorrow. We're in uncharted territory. Get Automatic Updates paused.
It's always a good idea to pause Windows updates just before they hit the rollout chute. This month, we're facing two extraordinary issues that you need to take into account. Wouldn't hurt if you told your friends and family, too.

Take last month's Windows patches. Please. We had one patch, KB 4524244, that slid out on Patch Tuesday, clobbered an unknown number of machines (HP PCs with Ryzen processors got hit hard), then remained in "automatic download" status until it was finally pulled on Friday. We had another patch, KB 4532693, that gobbled desktop icons and moved files while performing a nifty trick with temporary user profiles. Microsoft never did fix that one.

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Enterprise Application News
Mar 09, 2020

Memory-Lane Monday: Say, this is almost as easy as Linux!
This pilot fish works as a Linux sysadmin at a small software-as-a-service company. "I come in early in the mornings, while the tech that does most of our Windows and desktop work comes in later and stays later," fish says.

"One night, she does a scheduled migration of one of our accounting personnel to a new desktop and sends the user an email that the switch was complete and everything looks good."

But next morning it's fish who gets a panicked call from the user, who tells fish that nothing is working and can he please come right over to take a look?

Fish knows he's not up on the latest Windows issues, so he heads to the user's desk with a bit of trepidation.

To read this article in full, please click here



Enterprise Application News
Mar 09, 2020

Containers on the desktop? You bet — on Windows 10X
Although containers emerged from the land of Linux, Microsoft has wholeheartedly embraced them. Beginning with Windows Server 2016, the company began offering two types of Docker-compatible containers: Windows Server containers and Hyper-V containers. And six years after that fateful day when Microsoft announced it loved Linux, developers today routinely plug apps in Docker containers on any Linux distro supported by the Windows Linux Subsystem or the Azure cloud.

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(Insider Story)

Enterprise Application News
Mar 06, 2020

How the coronavirus is changing tech and 5 things to do about it
Due to the Covid-19 virus, some tech-culture trends are radically accelerating. Others are being reversed. And it's happening all at once. Here's what you need to know.

Enterprise Application News
Mar 06, 2020

Enterprise resilience: Backup and management tips for iOS, Mac
Apple's solutions are seeing increasing use across the enterprise, but do you have a business resilience strategy in place in case things go wrong?

If you're one of the estimated 73% of SMBs that have not yet made such preparation, now might be a good time to start.

Your data is your business It's challenging enough when a consumer user suffers data loss as precious memories and valuable information go up in the digital smoke.

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Enterprise Application News
Mar 06, 2020

Coronavirus prompts collaboration tool makers to offer wares for free
Major collaboration and video conferencing software vendors are now offering products to users at no extra cost in response to the spread of the coronavirus. 

Concerns about the COVID-19 virus have led to a boom in remote working, as organizations encourage employees to stay home and a growing number of conferences are cancelled. 

While many companies have seen their stock prices take a battering because of the disruption caused by the virus - the new York Stock Exchange was down sharply again Thursday - software vendors that enable remote work such as video conference software provider Zoom have seen stock prices climb dramatically. 

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Enterprise Application News
Mar 06, 2020

Flashback Friday: She's right — that doesn't work
Support pilot fish handles a call from a harried user who tells fish her new laptop isn't working.

"I opened the laptop up and entered her password and found everything completely normal," says fish.

"I asked her again what the problem was. She said, ‘I told you: It doesn't work.'

"I closed out normally and asked her to sit down and show me how she accesses the computer.

"The first screen came up for her to enter her password. She started trying to delete the word ‘Password.'

"Right then and there Lesson 101 began."

Work with Sharky. Send your true tales of IT life to me at sharky@computerworld.com. You can also subscribe to the Daily Shark Newsletter.

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Enterprise Application News
Mar 05, 2020

Microsoft launches enterprise preview of all-cloud printing service
Microsoft this week opened a private preview of its all-cloud Universal Print service to customers running Windows 10 Enterprise or Windows 10 Education.

Those customers also require an available Azure Active Directory (AAD) tenant, to which the personal computers accessing the cloud printing preview must be joined.

Elsewhere, Microsoft described Universal Print as "a Microsoft 365 subscription-based service;" it was unclear whether that meant only customers licensing Microsoft 365 - the subscription bundling Windows 10, Office 365 and a host of management and security tools - would be eligible for the preview, the final when it debuts or both.

To read this article in full, please click here



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