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HBS Working Knowledge
Jul 12, 2020

Solving COVID'S Mental Health Crisis
COVID-19 affects more than physical health. and describe how the pandemic is causing psychological trauma across a broad swath of society—and innovative methods to treat it.

HBS Working Knowledge
Jul 09, 2020

How Should US Bank Regulators Respond to the COVID-19 Crisis?
Instead of the "watchful waiting" approach taken by US bank regulators to the pandemic crisis, they should use their prudential authorities to encourage banks to increase their equity capital. This is effectively a way of buying low-cost insurance against adverse scenarios that have become more likely.

HBS Working Knowledge
Jul 09, 2020

It's Time to Reset Decision-Making in Your Organization
Clear decision-making in a crisis depends on sound methodology and gathering information from a variey of sources. Advice from and

HBS Working Knowledge
Jul 08, 2020

Inventing the Endless Frontier: The Effects of the World War II Research Effort on Post-War Innovation
Investments made in World War II by the United States Office of Scientific Research and Development powered decades of subsequent innovation and the take-off of regional technology hubs around the country.

HBS Working Knowledge
Jul 07, 2020

Market Investors Pay More for Resilient Companies
During a market collapse, investors will pay up for companies considered resilient in their response, according to .

HBS Working Knowledge
Jul 07, 2020

Predictable Financial Crises
This paper estimates the probability of financial crises as a function of past credit and asset price growth. Findings favor the Kindleberger-Minsky view of credit cycles and financial crises, which argues for more proactive measures in macro-financial policy.

HBS Working Knowledge
Jul 07, 2020

COVID-19 and the Workplace: Implications, Issues, and Insights for Future Research and Action
Assembling a large, diverse team of researchers to make sense of COVID-19's for issues of work and organizational psychology, this project explores changes that are unfolding for practitioners and human resources professionals.

HBS Working Knowledge
Jul 07, 2020

SmileDirect Looks Beyond Direct-to-Consumer Marketing


HBS Working Knowledge
Jul 06, 2020

The Right Way to Manage Churn for Maximum Profit
Many companies actively manage customer churn but aren't seeking out the best customers to retain, warns .

HBS Working Knowledge
Jul 06, 2020

The Right Way to Manage Customer Churn for Maximum Profit
Many companies actively manage customer churn but aren't seeking out the best customers to retain, warns .

HBS Working Knowledge
Jul 02, 2020

Inflation with COVID Consumption Baskets
Examining the impact that changes in expenditure patterns are having on the measurement of consumer price indices (CPI) inflation in 17 countries, this study finds that the cost of living for the average consumer is higher than estimated by the official CPI. This implies that real consumption is falling more quickly over time.

HBS Working Knowledge
Jul 01, 2020

Scaling Up Behavioral Science Interventions in Online Education
Online courses can lack support structures that are often bundled with traditional higher education. Short pre-course interventions can have short-term benefits, but more innovation throughout the course is needed to have sustained impact on student success.

HBS Working Knowledge
Jul 01, 2020

Social Interactions in Pandemics: Fear, Altruism, and Reciprocity
An empirical analysis of 89 cities worldwide shows that partial or targeted lockdown policies to combat a pandemic are efficient only when it is possible to identify infected individuals.

HBS Working Knowledge
Jun 30, 2020

Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?
Business schools need to be better recruiters of Black students. How can past, unsuccessful outreach attempts be improved? asks .

HBS Working Knowledge
Jun 30, 2020

Capitalism Is More at Risk Than Ever
Almost a decade after writing "Capitalism at Risk," , , and argue that not enough companies are stepping up to fix big global problems.

HBS Working Knowledge
Jun 29, 2020

Measuring the Perceived Liquidity of the Corporate Bond Market
This paper proposes a novel measure of corporate bond market liquidity based on portfolio holdings instead of transaction data.

HBS Working Knowledge
Jun 26, 2020

Weak Credit Covenants
Using novel data from 1,240 credit agreements, researchers investigate sources of contractual complexity in the leveraged loan market.

HBS Working Knowledge
Jun 26, 2020

Why Japanese Businesses Are So Good at Surviving Crises
As demonstrated after the 2011 earthquake and tsunami, Japanese businesses have a unique capability for long-term survival. explains their strategy of investing in community over profits during turbulent times.

HBS Working Knowledge
Jun 23, 2020

Is it Time for Big Apple Circus to Fold the Tent?


HBS Working Knowledge
Jun 23, 2020

Beginning America Over Again with a New Electoral System
In a new book, and argue for a new way of electing political leaders, the Final-Five Voting System, to revitalize America's fossilized political process.

HBS Working Knowledge
Jun 23, 2020

Dignity, Inequality, and the Populist Backlash: Lessons from America and Europe for a Sustainable Globalization
COVID-19 has enhanced already existing fissures undermining some societies' commitments to globalization. Governments and firms need to act decisively to make the models of capitalism in the United States and Europe more friendly to small- and medium-sized firms, more equal in opportunity, and more meritocratic.

HBS Working Knowledge
Jun 22, 2020

Iterative Coordination and Innovation
Do Agile methodologies promote innovation? Results of a field experiment with Google show that increasing the frequency and goal orientation of stand-up meetings reinforces integration and value but reduces specialization and novelty in outcomes.

HBS Working Knowledge
Jun 18, 2020

What Is an "Essential" Purchase for a Low-Income Family?
Phone or flour? People with lower incomes are judged more harshly for what they choose to buy, say and

HBS Working Knowledge
Jun 18, 2020

The Rise of the Investor State: State Capital in the Chinese Economy
Researchers document and explain the rise of a novel form of intervention on the part of the Chinese state: the expansion of state capital beyond ownership of state firms.

HBS Working Knowledge
Jun 16, 2020

Your Customers Have Changed. Here's How to Engage Them Again.
The coronavirus makes your customers less able and less willing to spend than before. How should you re-engage with them? Advice from and colleagues.

HBS Working Knowledge
Jun 16, 2020

Government Incentives for Entrepreneurship
Even though many public policy efforts on entrepreneurship are well intentioned, the success rate has been disappointing. This essay explores these policies, focusing on financial incentives to entrepreneurs and the intermediaries who fund them.

HBS Working Knowledge
Jun 15, 2020

A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.
Liberia trains communiy workers to help medical professionals on the front lines of disease control, says .Could the model work elsewhere?

HBS Working Knowledge
Jun 15, 2020

The Seeds of Ideology: Historical Immigration and Political Preferences in the United
Researcherstest the relationship between historical immigration to the United States and political ideology today.

HBS Working Knowledge
Jun 15, 2020

The Seeds of Ideology: Historical Immigration and Political Preferences in the United States
Researcherstest the relationship between historical immigration to the United States and political ideology today.

HBS Working Knowledge
Jun 12, 2020

Corporate Resilience and Response During COVID-19
Investors look for evidence during a market crisis that a company is resilient. This study includes findings that challenge the notion that companies need to adopt practices that hurt their employees because investors want them to do so.

HBS Working Knowledge
Jun 11, 2020

Are Digital Organizations Better at Overcoming COVID?
Experts from Harvard Business School's Digital Initiative discuss how technology is helping leading companies gain an edge during the coronavirus pandemic.

HBS Working Knowledge
Jun 11, 2020

Paying It Backward and Forward: Expanding Access to Convalescent Plasma Therapy Through Market Design
Without a vaccine for COVID-19, the medical community has turned to a century-old therapy. This paper discusses a market design approach for expanding the collection and distribution of convalescent plasma.

HBS Working Knowledge
Jun 09, 2020

In a Pandemic, What's the Best Strategy for the Global Vaccine Alliance?


HBS Working Knowledge
Jun 09, 2020

Aggregate and Firm-Level Stock Returns During Pandemics, in Real Time
This paper explains the seemingly conflicting narratives from the stock and labor market about the underlying state of the economy.

HBS Working Knowledge
Jun 08, 2020

Food Security and Human Mobility During the Covid-19 Lockdown
COVID-19 represents not only a health crisis but a crisis of food insecurity and starvation for migrants. Central governments should ensure that food security policies are implemented effectively and engage with local governments and local stakeholders to distribute food to migrants in the immediate term.

HBS Working Knowledge
Jun 08, 2020

Loan Types and the Bank Lending Channel
Practitioners commonly refer to four distinct loan types: asset-based loans, cash flow loans, trade financing, and leasing. It is important to account for these differences in loan type in order to analyze the economic significance of credit market disruptions.

HBS Working Knowledge
Jun 07, 2020

Financial Distancing: How Venture Capital Follows the Economy Down and Curtails Innovation
Common wisdom holds that VC investment and VC-backed startups are relatively insulated from downturns. This study shows that the relative quantity and quality of innovation declines more for VC-backed firms than for other types of firms during downturns.

HBS Working Knowledge
Jun 05, 2020

How Anchor Investors Help Impact Funds Succeed
A startup fund's ability to attract a major first investor is a signal to others that the investment pool is just fine for entering. and answer questions about anchor investors.

HBS Working Knowledge
Jun 05, 2020

The Care and Feeding of Anchor Investors
A startup's ability to attract a major first investor is a signal to others that the investment pool is just fine for entering. and answer questions about anchor investors.

HBS Working Knowledge
Jun 04, 2020

It's Not About You: Why Leaders Need to Look Outward
By unleashing the full potential of their teams, leaders increase safety and inclusion in the workplace. Co-author discusses her new book, "Unleashed."

HBS Working Knowledge
Jun 03, 2020

Who Guarantees Your Workplace is Safe for Return?
Building health is today a top priority for owners and tenants, but how do we know our offices are safe to re-enter? and offer best practices.

HBS Working Knowledge
Jun 02, 2020

HBS COVID-19 Global Policy Tracker
The Global Policy Tracker monitors new developments and changes in government policies throughout this crisis to analyze trends and correlations in countries' responses and economic impact.

HBS Working Knowledge
Jun 02, 2020

Coronavirus Careers: Cloud Kitchens Are Now Serving
"Cloud kitchens" are restaurants built around food delivery rather than sit-down service, and they are increasing in popularity as the COVID pandemic disrupts the industry. Research by Lena Ye and Geoffrey Jones.

HBS Working Knowledge
Jun 01, 2020

Rebates in the Pharmaceutical Industry: Evidence from Medicines Sold in Retail Pharmacies in the U.S.
Retail pharmacy data illustrates it can be misleading to use list prices instead of net prices to understand pharmaceutical prices. Analysts and economists working in public policy should be extremely cautious in drawing policy conclusions based on list prices alone.

HBS Working Knowledge
Jun 01, 2020

Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
Amazon's usually strong retail performance has been threatened by the pandemic, opening the doors for competitors Target and Walmart. Does the giant online retailer need a strategy overhaul? asks James Heskett.

HBS Working Knowledge
Jun 01, 2020

Spreading the Health: Americans' Estimated and Ideal Distributions of Death and Health(care)
Across varying political ideologies and income levels, Americans both underestimate the current extent of inequality of mortality and health care, and prefer each to be more equally distributed.

HBS Working Knowledge
May 31, 2020

Demystifying the Math of the Coronavirus
This paper provides a conceptual model for the progression of COVID-19 that is somewhat imprecise but that's very simple and easy to understand. By relying on this description, one can obtain a rough estimate of the impact of various social distancing measures on the rate of growth of new infections.

HBS Working Knowledge
May 29, 2020

How Leaders Are Fighting Food Insecurity on Three Continents
The United Nations warns that the pandemic could almost double the number of people facing food crises in lower-income populations by the end of 2020. Howard Stevenson and Shirley Spence show how organizations are responding.

HBS Working Knowledge
May 28, 2020

Coronavirus Could Create a 'Bankruptcy Pandemic'
An expected explosion in bankruptcy proceedings over the coming months could overwhelm the courts, says Stuart Gilson.

HBS Working Knowledge
May 27, 2020

What South Korea Teaches the World About Fighting COVID
South Korea initially had the largest number of confirmed cases of COVID-19 outside of China, but new cases have decreased sharply since then. What is the country doing right? asks Doug J. Chung.

HBS Working Knowledge
May 26, 2020

Can the ‘Cummings Way' Live On after the Founder Retires?


HBS Working Knowledge
May 25, 2020

Has Occupational Licensing Outlived Its Usefulness?
A recent study shows that consumers do not value occupational licensing of their contractors or the higher prices they charge. Research by Chiara Farronato.

HBS Working Knowledge
May 22, 2020

Post-COVID Health Care: More Screens, Less Red Tape?
The coronavirus pandemic might lead to major changes in patient care, physician compensation, and regulation. Experts from Harvard Business School's Health Care Initiative share their predictions.

HBS Working Knowledge
May 21, 2020

Fighting the Covid Blues: Advice from Business Research
Pandemic uncertainty doesn't have to spell doom. Happiness experts at Harvard Business School offer these research-based strategies for managing stress.

HBS Working Knowledge
May 19, 2020

Global Behaviors and Perceptions at the Onset of the COVID-19 Pandemic
An online survey of more than 110,000 people in 175 countries conducted at the onset of the COVID-19 pandemic found that most respondents believe that their governments and fellow citizens are not doing enough, which heightens their worries and depression levels. Decisive actions and strong leadership from policymakers change how people perceive their governments and other citizens, and in turn improve their mental health.

HBS Working Knowledge
May 19, 2020

Why Privacy Notices Turn Off Shoppers
It seems counterintuitive, but website privacy notices appear to discourage shoppers from buying, according to Leslie John.

HBS Working Knowledge
May 19, 2020

Stereotypes and Politics
Stereotypes exaggerate true differences across groups. This study identifies factors that shape and distort individuals' beliefs about others' political and social attitudes.

HBS Working Knowledge
May 18, 2020

No Line Left Behind: Assortative Matching Inside the Firm
How do firms pair workers with managers, and which constraints affect the allocation of labor within the firm?

HBS Working Knowledge
May 15, 2020

Find Your Pragmatic Path through Radical Uncertainty
The challenge during times of radical uncertainty is to find a pragmatic middle ground between acting thoughtlessly and not acting at all, say Howard Stevenson and colleagues.

HBS Working Knowledge
May 14, 2020

What Leaders Can Do to Fight the COVID Fog
600 CEOs tell Boris Groysberg and team what coronavirus worries keep them up at night. Now comes the hard part: preparing body and mind to meet the challenges.

HBS Working Knowledge
May 12, 2020

Elusive Safety: The New Geography of Capital Flows and Risk
Examining motives and incentives behind the growing international flows of US-denominated securities, this study finds that dollar-denominated capital flows are increasingly intermediated by tax haven financial centers and nonbank financial institutions.

HBS Working Knowledge
May 12, 2020

Autonomous Vehicles Are Ready to Disrupt Society, Business—and You


HBS Working Knowledge
May 12, 2020

It's Time To Relaunch Your Remote Team
Now that workers have learned the basics of working from home, managers need to relaunch their teams in the new reality of how work gets done, advises Tsedal Neeley.

HBS Working Knowledge
May 11, 2020

Targeting High Ability Entrepreneurs Using Community Information: Mechanism Design in the Field
Based on a field experiment involving 1,345 microentrepreneurs in India, this study provides insight into the depth and breadth of social knowledge contained in rural and peri-urban social networks.

HBS Working Knowledge
May 08, 2020

We've Now Been Asking "What Do You Think?" for 20 Years
James Heskett reflects on 20 years of writing his monthly business management column for "HBS Working Knowledge."

HBS Working Knowledge
May 08, 2020

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On
Experts from Harvard Business School's Social Enterprise Initiative offer advice to nonprofits struggling to survive the coronavirus pandemic.

HBS Working Knowledge
May 08, 2020

Immigration Policies Threaten American Competitiveness
At this time of crisis, America risks signaling to global innovators and entrepreneurs that they have no future here, says William R. Kerr.

HBS Working Knowledge
May 08, 2020

Corporate Environmental Impact: Measurement, Data and Information
This paper proposes a methodology for investors, companies, or regulators to use established environmental resources, reasonably accessible in the public domain, to measure an organization's environmental impact from operations.

HBS Working Knowledge
May 07, 2020

The One Good Thing Caused by COVID-19: Innovation
Hong Luo and Alberto Galasso see risk-mitigating innovation everywhere the virus spreads.

HBS Working Knowledge
May 05, 2020

China Tariffs and Coronavirus a Double Hit to American Retailers
American retailers have yet to pass along higher prices caused by Chinese tariffs, but shrinking product demand caused by the coronavirus could change that, warns Alberto Cavallo.

HBS Working Knowledge
May 04, 2020

Predictions, Prophets, and Restarting Your Business
Businesses are starting to plan their re-entry into the market, but how do you know what that market will look like? Frank V. Cespedes warns against putting too much trust in forecasters.

HBS Working Knowledge
May 01, 2020

Does Remote Work Mix with Organizational Culture?
There is little doubt that remote work will be on the increase at many organizations post pandemic, but at what cost to corporate culture? asks James Heskett.

HBS Working Knowledge
May 01, 2020

COVID-19's Hard Lessons Might Prepare Business for Climate Change
We asked experts from the HBS Business and Environment Initiative how the coronavirus crisis might change the way companies think about sustainability.

HBS Working Knowledge
Apr 30, 2020

Fighting Climate Change Requires a New Capitalism
Tackling one of the biggest crises of our time—climate change—requires leaders to embrace a new vision of business, argues Rebecca Henderson.

HBS Working Knowledge
Apr 29, 2020

The Key to Powerful Social Change: Small Villages
When institutions let us down, look for leadership outside of hierarchies, says Rosabeth Moss Kanter. These leaders "don't wait to be asked; they just get moving."

HBS Working Knowledge
Apr 28, 2020

Is the Healthiest Building in the World Worth the Rent?
Harvard Professors John Macomber and Joseph Allen discuss the importance of healthy buildings given that people spend the majority of their lives indoors, and how their learnings extend to a post-COVID world.

HBS Working Knowledge
Apr 27, 2020

How Remote Work Changes What We Think About Onboarding
COVID-19 has turned many companies into federations of remote workplaces, but without guidance on how their onboarding of new employees must change, says Boris Groysberg.

HBS Working Knowledge
Apr 27, 2020

Corporate Leadership and Creditor Recovery Rates: Evidence from Executive Gender
This paper examines the relationship between executive gender and creditor recovery rates, showing that creditors to female-run firms have higher recovery rates in the event of default.

HBS Working Knowledge
Apr 24, 2020

Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19
The National Football League player draft this year is challenging for the league, players, fans and, in particular, talent evaluators, reports Boris Groysberg and colleagues. What can business learn?

HBS Working Knowledge
Apr 23, 2020

This Crisis Loan Program Preserved Jobs—and Made Money
Following the 2008 financial crisis, France offered a business loan program that helped firms, employees, and even the government, says Boris Vallee.

HBS Working Knowledge
Apr 22, 2020

How Investors Are Sizing Up Climate Change's Risks—and Opportunities
What are the financial implications of rising seas and extreme weather? Asset managers and risk experts gathered at Harvard Business School to discuss how they're evaluating climate risk in their portfolios.

HBS Working Knowledge
Apr 21, 2020

Changing In-group Boundaries: The Role of New Immigrant Waves in the US
How do new immigrants affect natives' views of other minority groups? This work studies the evolution of group boundaries in the United States and indicates that whites living in states receiving more Mexican immigrants recategorize blacks as in-group members.

HBS Working Knowledge
Apr 21, 2020

7 Successful Battle Strategies to Beat COVID-19
The Agile methodology used to speed complex software development is also helpful for managing decision-making in today's crisis environment, says Euvin Naidoo.

HBS Working Knowledge
Apr 21, 2020

7 Winning War Strategies to Beat COVID-19
The Agile methodology used to speed complex software development is also helpful for managing decision-making in today's crisis environment, says Euvin Naidoo.

HBS Working Knowledge
Apr 20, 2020

Why COVID-19 Raises the Stakes for Building Health
Like it or not, humans have become an indoor species, so buildings have a major impact on our health. That's why the Healthy Building Movement is gaining momentum, say John Macomber and Joseph Allen.

HBS Working Knowledge
Apr 20, 2020

Why COVID-19 Raises the Stakes for Healthy Buildings
Like it or not, humans have become an indoor species, so buildings have a major impact on our health. That's why the Healthy Building Movement is gaining momentum, say John Macomber and Joseph Allen.

HBS Working Knowledge
Apr 18, 2020

How Are Small Businesses Adjusting to COVID-19? Early Evidence From a Survey
This survey of 5,819 small businesses in the United States shows that the pandemic has already caused massive dislocation among small businesses.

HBS Working Knowledge
Apr 16, 2020

Has COVID-19 Broken the Global Value Chain?
4QUESTIONS. Companies and consumers depend on the global value change to create and distribute products around the world. What happens when the chain breaks? Insights from Laura Alfaro and Ester Faia.

HBS Working Knowledge
Apr 14, 2020

'Fortnite' Was a Blockbuster for Epic Games. What's the Encore?


HBS Working Knowledge
Apr 14, 2020

Contractual Restrictions and Debt Traps
Microfinance has failed to catalyze entrepreneurship in developing countries, despite abundant evidence of high return on investment opportunities. What can account for this?

HBS Working Knowledge
Apr 13, 2020

Small Businesses are Worse Off Than We Thought
A survey of small-business owners shows that lack of liquidity and skepticism of government programs are compounding COVID crisis recovery efforts.

HBS Working Knowledge
Apr 13, 2020

The Bulletproof Glass Effect: When Privacy Notices Backfire
Consumers regularly encounter privacy notices explaining if and how their personal information will be collected, stored, used, and shared. Evidence in this study demonstrates that privacy notices, though designed to promote a sense of confidence that personal data will not be misused, can undermine consumer trust and decrease purchase intent.

HBS Working Knowledge
Apr 07, 2020

What Customers Need To Hear From You During the COVID Crisis
Many brands have turned off their marketing efforts during the pandemic, but Jill Avery and Richard Edelman argue that now is the time when customers need to hear from you most. But what do you say?

HBS Working Knowledge
Apr 07, 2020

How Social Entrepreneurs Can Increase Their Investment Impact
Grants or investments? Philanthropists have multiple funding tools available, but choosing the wrong one can dilute the benefits, according to research by Benjamin N. Roth.

HBS Working Knowledge
Apr 06, 2020

A General Theory of Identification
Statistical inference teaches us how to learn from data, whereas identification analysis explains what we can learn from it. This paper proposes a simple unifying theory of identification, encouraging practitioners to spend more time thinking about what they can estimate from the data and assumptions before trying to estimate it.

HBS Working Knowledge
Apr 06, 2020

Where Do Workers Go When Robots Arrive?
Marco Tabellini and colleagues investigate where workers go after losing their jobs to automation and Chinese imports.

HBS Working Knowledge
Apr 06, 2020

Where Do Workers Go When the Robots Arrive?
Marco Tabellini and colleagues investigate where workers go after losing their jobs to automation and Chinese imports.

HBS Working Knowledge
Apr 03, 2020

Working (From Home) During a Crisis: Online Social Contributions by Workers During the Coronavirus Shock
This study shows that people working from home (WFH) make more online contributions to socially helpful topics, yet face higher psychic costs and anxiety about time constraints. Managers might consider giving WFH workers more temporal flexibility to deal with time constraints during this crisis.

HBS Working Knowledge
Apr 02, 2020

What Are Lessons for Leaders from This Black Swan Crisis?
Is it possible to prepare for a Black Swan event like COVID-19? What are the lessons for leaders in today's pandemic? asks James Heskett.

HBS Working Knowledge
Apr 02, 2020

What Are the Lessons of This Black Swan Crisis for Leaders?
Is it possible to prepare for a Black Swan event like COVID-19? What are the lessons for leaders in today's pandemic? asks James Heskett.

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