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HBS Working Knowledge
Sep 17, 2020

Many Small-Business Employees May Be Close to Losing Health Insurance
Without financial relief from Congress, many American small-business owners may be forced to cut health insurance for employees, says .

HBS Working Knowledge
Sep 15, 2020

Is Happiness at Work Really Attainable?


HBS Working Knowledge
Sep 15, 2020

State and Local Government Employment in the COVID-19 Crisis
The COVID-19 crisis has had large impacts on local economies and government budgets. Balanced budget requirements, not mis-management, have generated a fiscal crisis and forced state and local governments to reduce service provision precisely when it is in greatest demand.

HBS Working Knowledge
Sep 15, 2020

Time and the Value of Data
This paper studies the impact of time-dependency and data perishability on a dataset's effectiveness in creating value for a business, and shows the value of data in the search engine and advertisement businesses perishes quickly.

HBS Working Knowledge
Sep 14, 2020

You're Right! You Are Working Longer and Attending More Meetings
A study of 3 million people confirms what many work-from-home employees already feel, according to research by and colleagues.

HBS Working Knowledge
Sep 14, 2020

Digital Labor Market Inequality and the Decline of IT Exceptionalism
The experience in five cities accounts for almost all the wage inequality in IT wages in the US between 2000 and 2018. Overall that brought IT wages closer to STEM wages.

HBS Working Knowledge
Sep 10, 2020

The COVID Two-Step for Leaders: Protect and Pivot
Leaders today face two great questions: how to survive, and how to capitalize on new opportunities. Insights from and .

HBS Working Knowledge
Sep 08, 2020

Capitalism Works Better When I Can See What You're Doing
Lower Prices. More innovation. Better government. Transparency fuels the basic principles of competitive business and open government. Well, most of the time.

HBS Working Knowledge
Sep 07, 2020

Entrepreneurs (Co-) Working in Close Proximity: Impacts on Technology Adoption and Startup Performance Outcomes
In one of the largest entrepreneurial co-working spaces in the US, startups are influenced by peer startups within a distance of 20 meters. The associated advantages for learning and innovation could be lost using at-a-distance work arrangements.

HBS Working Knowledge
Sep 07, 2020

How to Help Small Businesses Survive COVID's Next Phase
For small businesses that have survived the coronavirus so far, what's next? outlines steps that business owners and government should take immediately.

HBS Working Knowledge
Sep 03, 2020

Why American Health Care Needs Its Own SEC
The United States needs a health care equivalent of the Securities and Exchange Commission to increase transparency and competition, argues .

HBS Working Knowledge
Sep 01, 2020

Transaction Cost Economics in the Digital Economy: A Research Agenda
The increasing dominance of the digital economy has brought new questions about the interplay of organizations and the market-based ecosystem. Transaction Cost Economics theory is a useful lens to understand firm organization and possibly guide policy and regulation.

HBS Working Knowledge
Sep 01, 2020

How to Launch a New Biosciences Product: Start Small or Dive in?


HBS Working Knowledge
Aug 31, 2020

State and Local Governments Peer Into the Pandemic Abyss
State and local governments that rely heavily on sales tax revenue face increasing financial burden absent federal aid, says

HBS Working Knowledge
Aug 31, 2020

The Pass-Through of Uncertainty Shocks to Households
A firm's stock price volatility during times of uncertainty can significantly reduce workers' consumption and savings decisions. This paper sheds light on the economic effects of uncertainty, and in particular, how firms provide insurance to their workers during periods of turmoil.

HBS Working Knowledge
Aug 31, 2020

Why Don't More Organizations Understand the Power of Diversity and Inclusion?
Why do organizations continue to ignore the benefits of building racial diversity into their leadership ranks? asks .

HBS Working Knowledge
Aug 30, 2020

Consumers Punish Firms that Cut Employee Pay in Response to COVID-19
In the wake of COVID-19, firms announced both employee furloughs and (typically small) CEO wage cuts. This research shows that firms' treatment of employees matters far more to consumers than executive pay cuts.

HBS Working Knowledge
Aug 24, 2020

How Much Will Remote Work Continue After the Pandemic?
A new survey suggests that at least 16 percent of employees will remain at-home workers long after COVID-19 recedes, report researchers , , and .

HBS Working Knowledge
Aug 24, 2020

Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies
Performance hacking (or p-hacking for short) means overzealous advocacy of positive interpretations to the point of detachment from actuals. In business as in research there are strong incentives to p-hack. If p-hacking behaviours are not checked, a crash becomes inevitable.

HBS Working Knowledge
Aug 24, 2020

When Do Experts Listen to Other Experts? The Role of Negative Information in Expert Evaluations for Novel Projects
Evidence from two field experiments concerning early-stage scientific proposals suggests that evaluators tend to systematically focus on the weaknesses of proposed work rather than its strengths.

HBS Working Knowledge
Aug 20, 2020

From the Plow to the Pill: How Technology Shapes Our Lives
Many technologies have upended long-held beliefs about love, sex, marriage, and reproduction, says in a new book, "Work Mate Marry Love: How Machines Shape Our Human Destiny."

HBS Working Knowledge
Aug 20, 2020

Best Ideas
Investors can gain substantially if investment managers choose less-diversified portfolios that tilt more towards their best ideas.

HBS Working Knowledge
Aug 20, 2020

Can Shared Service Delivery Increase Customer Engagement? A Study of Shared Medical Appointments
Shared service delivery means that customers are served in groups rather than individually. Results from a large-scale study of glaucoma follow-up appointments at a major eye hospital indicate that shared service delivery can significantly improve patients' verbal and non-verbal engagement.

HBS Working Knowledge
Aug 18, 2020

Is a Pandemic the Best Time To Try Out a New Idea?


HBS Working Knowledge
Aug 17, 2020

Of Learning and Forgetting: Centrism, Populism, and the Legitimacy Crisis of Globalization
Cycles of liberation and regulation of global finance follow a pattern of learning and forgetting. This essay argues that liberalization and globalization created the instability and inequality that have begun to undermine the system from within.

HBS Working Knowledge
Aug 17, 2020

Gender Differences in COVID-19 Related Attitudes and Behavior: Evidence from a Panel Survey in Eight OECD Countries
Survey evidence from eight countries indicates strong gender differences in people's belief that COVID-19 represents a serious health risk and in their agreement and compliance with restraining policy measures.

HBS Working Knowledge
Aug 17, 2020

What the Stockdale Paradox Tells Us About Crisis Leadership
The Stockdale Paradox and survival psychology contain wisdom for how leaders can manage the coronavirus crisis, according to and .

HBS Working Knowledge
Aug 13, 2020

6 Ways to Support COVID-Weary Employees
and colleagues offer managers solutions to ease the stress many employees are experiencing.

HBS Working Knowledge
Aug 12, 2020

Why Investors Often Lose When They Sue Their Financial Adviser
Forty percent of American investors rely on financial advisers, but the COVID-19 market rollercoaster may have highlighted a weakness when disputes arise. The system favors the financial industry, says .

HBS Working Knowledge
Aug 10, 2020

Collaborating During Coronavirus: The Impact of COVID-19 on the Nature of Work
This study of 16 cities is the first large-scale analysis of how digital communication patterns have changed in the early stages of the pandemic.

HBS Working Knowledge
Aug 10, 2020

COVID's Surprising Toll on Careers of Women Scientists
Women scientists and those with young children are paying a steep career price in the pandemic, according to new research by , , and colleagues.

HBS Working Knowledge
Aug 06, 2020

Who Will Give You the Best Advice?
Even the most powerful leaders need professional guidance occasionally. But with so many types of mentors to choose from, how do they find the right person? offers her own advice on advisers.

HBS Working Knowledge
Aug 06, 2020

Who Will Give You the Best Professional Guidance?
Even the most powerful leaders need support and guidance occasionally. offers advice own how and where to find the right type of mentor.

HBS Working Knowledge
Aug 04, 2020

Glossier Built a Cult-Brand and a Digital Community, but What's Next?


HBS Working Knowledge
Aug 02, 2020

Discrimination, Disenfranchisement and African American WWII Military Enlistment
The United States entered World War II during one of the worst periods of racial discrimination in post-Civil War history. This paper examines the social costs of this discrimination, with clear implications for policymakers.

HBS Working Knowledge
Aug 02, 2020

Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?
Do companies that embrace digital experimentation hold a difficult-to-break competitive advantage? asks .

HBS Working Knowledge
Jul 29, 2020

What Jobs Are Being Done at Home During the COVID-19 Crisis? Evidence from Firm-Level Surveys
At least 16 percent of American workers will switch from office-based settings to working at home at least two days per week after COVID-19 subsides. This has significant implications for companies, employees, and policymakers alike.

HBS Working Knowledge
Jul 29, 2020

Two Case Studies on the Financing of Forest Conservation
Case studies about The Conservation Fund and Sonen Capital highlight three broad lessons about fresh approaches to the ownership and management of forestland.

HBS Working Knowledge
Jul 28, 2020

Racism and Digital Design: How Online Platforms Can Thwart Discrimination
Poor design decisions contribute to racial discrimination on many online platforms. and colleagues offer tips for reducing the risk, used by Airbnb and other companies.

HBS Working Knowledge
Jul 27, 2020

Reflection: The Pause That Brings Peace and Productivity
studied classic works and interviewed 100 managers in 15 countries to learn how busy men and women find time for reflection.

HBS Working Knowledge
Jul 27, 2020

Gender Inequality in Research Productivity During the COVID-19 Pandemic
Analysis of data from the largest open-access repositories for social science in the world finds that female researchers' productivity significantly dropped relative to that of male researchers as a result of the lockdown in the United States.

HBS Working Knowledge
Jul 27, 2020

The Evolution of CEO Compensation in Venture Capital-Backed Startups
Resolving uncertainty related to market demand—so called "product-market" fit—marks a key inflection point in the compensation contract for CEOs of venture-capital backed firms.

HBS Working Knowledge
Jul 27, 2020

The Pause That Brings Peace and Productivity
studied classic works and interviewed 100 managers in 15 countries to learn how busy men and women find time for reflection.

HBS Working Knowledge
Jul 23, 2020

How Countries Use Financial Policy to Fight COVID-19
Developing countries have fewer fiscal tools and policy options to combat COVID-19 damage to their economies, according to research by and colleagues.

HBS Working Knowledge
Jul 21, 2020

Business Reopening Decisions and Demand Forecasts During the COVID-19 Pandemic
Findings from a nationwide survey underscore the importance of demand projections and interdependencies among businesses for owners' reopening decisions. Businesses expect the demand for their services will be greatly depressed for many months to come.

HBS Working Knowledge
Jul 21, 2020

Starbucks Commits to Raising Awareness of Racial Bias


HBS Working Knowledge
Jul 20, 2020

It's Time for a Bipartisan Health Plan for Employers and Employees
and prescribe a seemingly impossible cure for battling health care options: a plan that embraces both Republican and Democratic ideas.

HBS Working Knowledge
Jul 20, 2020

The Pursuit of Passion Propagates Privilege
While graduating students are often exhorted to do work they love to do, those from lower socioeconomic backgrounds are less likely to feel that they are a fit for and have the skills to thrive in a job that calls for passion.

HBS Working Knowledge
Jul 19, 2020

Open Source Software and Global Entrepreneurship
Does more activity in open source software development lead to increased entrepreneurial activity and, if so, how much, and in what direction? This study measures how participation on the GitHub open source platform affects the founding of new ventures globally.

HBS Working Knowledge
Jul 16, 2020

Restaurant Revolution: How the Industry Is Fighting to Stay Alive
Top restaurant operators share their experiences attempting to survive the pandemic, and how they see the future. Research by , , and .

HBS Working Knowledge
Jul 14, 2020

Restarting Under Uncertainty: Managerial Experiences from Around the World
A survey of 50 companies across countries and industries reveals business leaders are hard at work adapting to the COVID threat. Research by and colleagues.

HBS Working Knowledge
Jul 13, 2020

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
VIDEO: , one of only four Black CEOs of Fortune 500 companies, speaks with Professor about the search for a coronavirus vaccine, how racism at the workplace holds back America's progress, and his own upbringing just one generation from slavery.

HBS Working Knowledge
Jul 13, 2020

Merck CEO Ken Frazier Speaks About a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
VIDEO: , one of only four Black CEOs of Fortune 500 companies, speaks with Professor about the search for a coronavirus vaccine, how racism at the workplace holds back America's progress, and his own upbringing just one generation from slavery.

HBS Working Knowledge
Jul 12, 2020

Solving COVID'S Mental Health Crisis
COVID-19 affects more than physical health. and describe how the pandemic is causing psychological trauma across a broad swath of society—and innovative methods to treat it.

HBS Working Knowledge
Jul 12, 2020

Sticky Capital Controls
This paper contributes to the debate over the potential for restriction of capital flows policies.

HBS Working Knowledge
Jul 12, 2020

The Harvard Business School Faculty Summer Reader
Harvard Business School faculty are both voracious book readers and frequent book authors. Here is what they are reading this summer, and what they have written over the last year.

HBS Working Knowledge
Jul 10, 2020

Making Economics More Useful: How Technological Eclecticism Could Help
This paper shows how tools such as simulations, used to design new technologies, can facilitate collaborative economic policy judgments. The paper forms part of a broader, ongoing study of knowledge in practical fields such as engineering, medicine, and business.

HBS Working Knowledge
Jul 09, 2020

It's Time to Reset Decision-Making in Your Organization
Clear decision-making in a crisis depends on sound methodology and gathering information from a variey of sources. Advice from and

HBS Working Knowledge
Jul 09, 2020

How Should US Bank Regulators Respond to the COVID-19 Crisis?
Instead of the "watchful waiting" approach taken by US bank regulators to the pandemic crisis, they should use their prudential authorities to encourage banks to increase their equity capital. This is effectively a way of buying low-cost insurance against adverse scenarios that have become more likely.

HBS Working Knowledge
Jul 08, 2020

Inventing the Endless Frontier: The Effects of the World War II Research Effort on Post-War Innovation
Investments made in World War II by the United States Office of Scientific Research and Development powered decades of subsequent innovation and the take-off of regional technology hubs around the country.

HBS Working Knowledge
Jul 07, 2020

Market Investors Pay More for Resilient Companies
During a market collapse, investors will pay up for companies considered resilient in their response, according to .

HBS Working Knowledge
Jul 07, 2020

SmileDirect Looks Beyond Direct-to-Consumer Marketing


HBS Working Knowledge
Jul 07, 2020

Predictable Financial Crises
This paper estimates the probability of financial crises as a function of past credit and asset price growth. Findings favor the Kindleberger-Minsky view of credit cycles and financial crises, which argues for more proactive measures in macro-financial policy.

HBS Working Knowledge
Jul 07, 2020

COVID-19 and the Workplace: Implications, Issues, and Insights for Future Research and Action
Assembling a large, diverse team of researchers to make sense of COVID-19's for issues of work and organizational psychology, this project explores changes that are unfolding for practitioners and human resources professionals.

HBS Working Knowledge
Jul 06, 2020

The Right Way to Manage Churn for Maximum Profit
Many companies actively manage customer churn but aren't seeking out the best customers to retain, warns .

HBS Working Knowledge
Jul 06, 2020

The Right Way to Manage Customer Churn for Maximum Profit
Many companies actively manage customer churn but aren't seeking out the best customers to retain, warns .

HBS Working Knowledge
Jul 02, 2020

Inflation with COVID Consumption Baskets
Examining the impact that changes in expenditure patterns are having on the measurement of consumer price indices (CPI) inflation in 17 countries, this study finds that the cost of living for the average consumer is higher than estimated by the official CPI. This implies that real consumption is falling more quickly over time.

HBS Working Knowledge
Jul 01, 2020

Scaling Up Behavioral Science Interventions in Online Education
Online courses can lack support structures that are often bundled with traditional higher education. Short pre-course interventions can have short-term benefits, but more innovation throughout the course is needed to have sustained impact on student success.

HBS Working Knowledge
Jul 01, 2020

Social Interactions in Pandemics: Fear, Altruism, and Reciprocity
An empirical analysis of 89 cities worldwide shows that partial or targeted lockdown policies to combat a pandemic are efficient only when it is possible to identify infected individuals.

HBS Working Knowledge
Jun 30, 2020

Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?
Business schools need to be better recruiters of Black students. How can past, unsuccessful outreach attempts be improved? asks .

HBS Working Knowledge
Jun 30, 2020

Capitalism Is More at Risk Than Ever
Almost a decade after writing "Capitalism at Risk," , , and argue that not enough companies are stepping up to fix big global problems.

HBS Working Knowledge
Jun 29, 2020

Measuring the Perceived Liquidity of the Corporate Bond Market
This paper proposes a novel measure of corporate bond market liquidity based on portfolio holdings instead of transaction data.

HBS Working Knowledge
Jun 26, 2020

Weak Credit Covenants
Using novel data from 1,240 credit agreements, researchers investigate sources of contractual complexity in the leveraged loan market.

HBS Working Knowledge
Jun 26, 2020

Why Japanese Businesses Are So Good at Surviving Crises
As demonstrated after the 2011 earthquake and tsunami, Japanese businesses have a unique capability for long-term survival. explains their strategy of investing in community over profits during turbulent times.

HBS Working Knowledge
Jun 23, 2020

Is it Time for Big Apple Circus to Fold the Tent?


HBS Working Knowledge
Jun 23, 2020

Beginning America Over Again with a New Electoral System
In a new book, and argue for a new way of electing political leaders, the Final-Five Voting System, to revitalize America's fossilized political process.

HBS Working Knowledge
Jun 23, 2020

Dignity, Inequality, and the Populist Backlash: Lessons from America and Europe for a Sustainable Globalization
COVID-19 has enhanced already existing fissures undermining some societies' commitments to globalization. Governments and firms need to act decisively to make the models of capitalism in the United States and Europe more friendly to small- and medium-sized firms, more equal in opportunity, and more meritocratic.

HBS Working Knowledge
Jun 22, 2020

Iterative Coordination and Innovation
Do Agile methodologies promote innovation? Results of a field experiment with Google show that increasing the frequency and goal orientation of stand-up meetings reinforces integration and value but reduces specialization and novelty in outcomes.

HBS Working Knowledge
Jun 18, 2020

What Is an "Essential" Purchase for a Low-Income Family?
Phone or flour? People with lower incomes are judged more harshly for what they choose to buy, say and

HBS Working Knowledge
Jun 18, 2020

The Rise of the Investor State: State Capital in the Chinese Economy
Researchers document and explain the rise of a novel form of intervention on the part of the Chinese state: the expansion of state capital beyond ownership of state firms.

HBS Working Knowledge
Jun 16, 2020

Your Customers Have Changed. Here's How to Engage Them Again.
The coronavirus makes your customers less able and less willing to spend than before. How should you re-engage with them? Advice from and colleagues.

HBS Working Knowledge
Jun 16, 2020

Government Incentives for Entrepreneurship
Even though many public policy efforts on entrepreneurship are well intentioned, the success rate has been disappointing. This essay explores these policies, focusing on financial incentives to entrepreneurs and the intermediaries who fund them.

HBS Working Knowledge
Jun 15, 2020

A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.
Liberia trains communiy workers to help medical professionals on the front lines of disease control, says .Could the model work elsewhere?

HBS Working Knowledge
Jun 15, 2020

The Seeds of Ideology: Historical Immigration and Political Preferences in the United
Researcherstest the relationship between historical immigration to the United States and political ideology today.

HBS Working Knowledge
Jun 15, 2020

The Seeds of Ideology: Historical Immigration and Political Preferences in the United States
Researcherstest the relationship between historical immigration to the United States and political ideology today.

HBS Working Knowledge
Jun 12, 2020

Corporate Resilience and Response During COVID-19
Investors look for evidence during a market crisis that a company is resilient. This study includes findings that challenge the notion that companies need to adopt practices that hurt their employees because investors want them to do so.

HBS Working Knowledge
Jun 11, 2020

Are Digital Organizations Better at Overcoming COVID?
Experts from Harvard Business School's Digital Initiative discuss how technology is helping leading companies gain an edge during the coronavirus pandemic.

HBS Working Knowledge
Jun 11, 2020

Paying It Backward and Forward: Expanding Access to Convalescent Plasma Therapy Through Market Design
Without a vaccine for COVID-19, the medical community has turned to a century-old therapy. This paper discusses a market design approach for expanding the collection and distribution of convalescent plasma.

HBS Working Knowledge
Jun 09, 2020

Aggregate and Firm-Level Stock Returns During Pandemics, in Real Time
This paper explains the seemingly conflicting narratives from the stock and labor market about the underlying state of the economy.

HBS Working Knowledge
Jun 09, 2020

In a Pandemic, What's the Best Strategy for the Global Vaccine Alliance?


HBS Working Knowledge
Jun 08, 2020

Food Security and Human Mobility During the Covid-19 Lockdown
COVID-19 represents not only a health crisis but a crisis of food insecurity and starvation for migrants. Central governments should ensure that food security policies are implemented effectively and engage with local governments and local stakeholders to distribute food to migrants in the immediate term.

HBS Working Knowledge
Jun 08, 2020

Loan Types and the Bank Lending Channel
Practitioners commonly refer to four distinct loan types: asset-based loans, cash flow loans, trade financing, and leasing. It is important to account for these differences in loan type in order to analyze the economic significance of credit market disruptions.

HBS Working Knowledge
Jun 07, 2020

Financial Distancing: How Venture Capital Follows the Economy Down and Curtails Innovation
Common wisdom holds that VC investment and VC-backed startups are relatively insulated from downturns. This study shows that the relative quantity and quality of innovation declines more for VC-backed firms than for other types of firms during downturns.

HBS Working Knowledge
Jun 05, 2020

How Anchor Investors Help Impact Funds Succeed
A startup fund's ability to attract a major first investor is a signal to others that the investment pool is just fine for entering. and answer questions about anchor investors.

HBS Working Knowledge
Jun 05, 2020

The Care and Feeding of Anchor Investors
A startup's ability to attract a major first investor is a signal to others that the investment pool is just fine for entering. and answer questions about anchor investors.

HBS Working Knowledge
Jun 04, 2020

It's Not About You: Why Leaders Need to Look Outward
By unleashing the full potential of their teams, leaders increase safety and inclusion in the workplace. Co-author discusses her new book, "Unleashed."

HBS Working Knowledge
Jun 03, 2020

Who Guarantees Your Workplace is Safe for Return?
Building health is today a top priority for owners and tenants, but how do we know our offices are safe to re-enter? and offer best practices.

HBS Working Knowledge
Jun 02, 2020

HBS COVID-19 Global Policy Tracker
The Global Policy Tracker monitors new developments and changes in government policies throughout this crisis to analyze trends and correlations in countries' responses and economic impact.

HBS Working Knowledge
Jun 02, 2020

Coronavirus Careers: Cloud Kitchens Are Now Serving
"Cloud kitchens" are restaurants built around food delivery rather than sit-down service, and they are increasing in popularity as the COVID pandemic disrupts the industry. Research by Lena Ye and Geoffrey Jones.

HBS Working Knowledge
Jun 01, 2020

Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
Amazon's usually strong retail performance has been threatened by the pandemic, opening the doors for competitors Target and Walmart. Does the giant online retailer need a strategy overhaul? asks James Heskett.

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