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HBS Working Knowledge
May 25, 2018

Trust and Disintermediation: Evidence from an Online Freelance Marketplace
Intermediaries such as brokers, distributors, and agents all face a risk of disintermediation, when two sides circumvent the intermediary and thus avoid the intermediary's fees. This study by Grace Gu and Feng Zhu of a large online freelance marketplace finds that enhanced user trust increases this risk, alongside other contributing factors like being geographically near one another, having easily divisible jobs, and clients themselves having high ratings.

HBS Working Knowledge
May 24, 2018

Distance Still Matters in Business, Despite the Internet
The internet makes distance less a problem for businesses, but geography still matters in the digital age, explains Shane Greenstein.

HBS Working Knowledge
May 23, 2018

How to Know if Your Neighborhood is Being Gentrified
Using modern digital tools, Michael Luca and colleagues hope to give urban planners a look into gentrification as it is happening.

HBS Working Knowledge
May 22, 2018

New Research and Ideas, May 22, 2018
Employees with a sense of purpose can boost firm performance ... Teenage girls who learn to negotiate do well in school ... How Ferrari is driving future growth.

HBS Working Knowledge
May 21, 2018

How Would You Price One of the World's Great Watches?
For companies with lots of innovation stuffed in their products, getting the price right is a crucial decision. Stefan Thomke discusses how watchmaker A. Lange & Söhne puts a price on its craftmanship.

HBS Working Knowledge
May 21, 2018

Business, Governments and Political Risk in South Asia and Latin America since 1970
Geoffrey Jones and Rachael Comunale show how perceptions of political risk by business leaders in emerging markets has differed between regions. For Latin Americans, macroeconomic and policy turbulence were the biggest sources of risk. For South Asians, excessive bureaucracy was the biggest source of risk. The study is based on a unique Harvard Business School oral history database.

HBS Working Knowledge
May 21, 2018

Business, Governments, and Political Risk in South Asia and Latin America Since 1970
Geoffrey Jones and Rachael Comunale show how perceptions of political risk by business leaders in emerging markets have differed between regions.

HBS Working Knowledge
May 17, 2018

You Probably Have a Bias for Making Bad Decisions. Here's Why.
Cognitive biases cloud our decision making like a San Francisco fog in the brain. Here is recent research on psychological factors that fool us into hiring bad employees, favor one gender or race over another, or give more weight to the last information we've received.

HBS Working Knowledge
May 16, 2018

How Companies Managed Risk (and Even Benefitted) in World War Internment Camps
Foreign businesses located in at-war countries are often victims of expropriation. Historian Valeria Giacomin explores how German businesses in the United Kingdom and India mitigated risk and even benefitted when their employees were placed in internment camps during the World Wars.

HBS Working Knowledge
May 15, 2018

New Research and Ideas, May 15, 2018
Big business is poised to make a giant leap in space ... Why you should cherish time over money ... How the rich and poor move further apart.

HBS Working Knowledge
May 14, 2018

Amazon vs. Whole Foods: When Cultures Collide
Amazon's acquisition of Whole Foods seemed a Wall Street dream come true. But then Amazon's data-driven efficiency met the customer-driven culture at Whole Foods—and the shelves began to empty. Dennis Campbell and Tatiana Sandino discuss their new case study.

HBS Working Knowledge
May 13, 2018

Corporate Tax Cuts Increase Income Inequality
Ethan Rouen and colleagues examine corporate tax reform by estimating the causal effect of state corporate tax cuts on top income inequality. Results suggest that, while corporate tax cuts increase investment, the gains from this investment are concentrated on top earners, who may also exploit additional strategies to increase the share of total income that accrues to the top 1 percent.

HBS Working Knowledge
May 10, 2018

'Candy Crush' Was a Blockbuster; Can King Digital Capitalize?

HBS Working Knowledge
May 09, 2018

A Simple Way for Restaurant Inspectors to Improve Food Safety
Basic tweaks to the schedules of food safety inspectors could prevent millions of foodborne illnesses, according to new behavioral science research by Maria Ibáñez and Michael Toffel.

HBS Working Knowledge
May 08, 2018

First Look at New Research and Ideas, May 8, 2018
We prefer advice given by machines ... The nurse who became hospital CEO ... Who pays for hospital-acquired infections?

HBS Working Knowledge
May 07, 2018

Why Online Retailers Should Hide Their Best Discounts
Online retailers should take a tip from brick-and-mortar stores: shove your best deals to the back of the store. Research by Thales Teixeira and Donald Ngwe.

HBS Working Knowledge
May 02, 2018

Should International Trade In Intellectual Property Be Regulated?
Is intellectual property too valuable an economic asset for the United States to be left unregulated across international borders? asks James Heskett. What do YOU think?

HBS Working Knowledge
May 01, 2018

First Look at New Research and Ideas, May 1, 2018
What Works Better: Layoffs or Pay Cuts? ... An ethical person be an unethical negotiator ... Good news or bad? Presenting to the Chai Point Board.

HBS Working Knowledge
Apr 30, 2018

How to Be a Rebel Leader
In "Rebel Leaders," Francesca Gino argues that business leaders should strive for and encourage rebellion in their workplaces.

HBS Working Knowledge
Apr 29, 2018

Analyzing the Aftermath of a Compensation Reduction
This study by Christopher Stanton and colleagues reports the effects of commission cuts in a large sales organization. Results help to clarify managers' implicit constraints, and provide a unique lens for analyzing the link between compensation schemes, worker performance, and turnover.

HBS Working Knowledge
Apr 27, 2018

Is Overconfidence a Motivated Bias? Experimental Evidence
People are most at risk of making overly positive self-assessments when their assessment criteria are not clearly defined, reports Jennifer M. Logg and colleagues. Yet, even within ambiguous domains, providing clearly defined criteria for what makes a productive employee, an effective leader, and an efficient team, may help people better calibrate their self-perceptions with reality.

HBS Working Knowledge
Apr 26, 2018

Why JPMorgan Chase is Investing Millions in Detroit

HBS Working Knowledge
Apr 25, 2018

We May Have Given Ourselves Too Much Credit for Easing Racial Segregation in the Workplace
Racial integration of American businesses hasn't improved much despite 40 years of trying. Rembrand Koning discusses the unexpected reason why.

HBS Working Knowledge
Apr 25, 2018

We May Have Taken Too Much Credit for Easing Workplace Segregation
Racial integration of American businesses hasn't improved much despite 40 years of trying. Rembrand Koning discusses the unexpected reason why.

HBS Working Knowledge
Apr 24, 2018

HBS Working Knowledge

HBS Working Knowledge
Apr 24, 2018

Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks
Starbucks and Facebook present a contrast in crisis leadership, says Bill George. While Starbucks CEO Kevin Johnson stepped up to take responsibility and met with victims, Mark Zuckerberg delayed action and side-stepped responsibility.

HBS Working Knowledge
Apr 24, 2018

First Look at New Research and Ideas, April 24, 2018
Do online retailers need physical showrooms? ... When the founder disagrees with the management team ... Will advertisers become more transparent about user data.

HBS Working Knowledge
Apr 23, 2018

Sponsorship Programs Could Actually Widen the Gender Gap
Corporations increasingly provide sponsors to help women get ahead. The problem, says Katherine Coffman, is that poor design of some programs can hinder rather than help women in the workplace.

HBS Working Knowledge
Apr 22, 2018

Immigrant Entrepreneurship in America: Evidence from the Survey of Business Owners 2007 & 2012
How do businesses created by immigrants differ from those of natives? This study using the 2007 and 2012 Survey of Business Owners records finds that while immigrant-owned businesses have a modestly different industry composition than native-owned businesses, there are ten-fold differences across states in terms of the share of businesses owned by immigrants.

HBS Working Knowledge
Apr 20, 2018

Executive Education in the Digital Vortex: The Disruption of the Supply Landscape
The competitive landscape of executive education is feeling a tectonic shift even as demand grows for managerial skills. This study maps and analyzes the major providers of executive education programs, including business schools, consultancies, and corporate universities, to better understand and explain the industry's present and future dynamics.

HBS Working Knowledge
Apr 18, 2018

First Look at New Research and Ideas, April 18, 2018
In America, immigrants do get the job done ... Conservative financiers more likely to leave their jobs over political ideology ... Warning! Why these label warnings don't work.

HBS Working Knowledge
Apr 17, 2018

Digital Innovation with High Costs of Entry: Evidence from Software-Driven Medical Devices
Although technology shifts often allow new entrants to edge into a market, established firms seem to be maintaining leadership in the medical devices industry, where software integration is increasingly important. Research by Cirrus Foroughi and Ariel Dora Stern.

HBS Working Knowledge
Apr 16, 2018

Can Consumers Be Saved From Their Misguided Decisions?
Even with a world of information at our fingertips, consumers routinely make bad decisions on everything from investments to health coverage. Can science help? Research by Joshua Schwartzstein and Benjamin Handel.

HBS Working Knowledge
Apr 12, 2018

Op-Ed: The Trouble with Tariffs
The world's economies are interconnected by globalization, which makes any threat of tariff wars doubly dangerous, says Willy Shih.

HBS Working Knowledge
Apr 11, 2018

Sexual Harassment: What Employers Should Do Now
Organizations are realizing they are not doing enough to stop the inappropriate behavior that can lead to an awkward office environment, lawsuits, and reputation damage.

HBS Working Knowledge
Apr 10, 2018

First Look at New Research, April 10, 2018
Religious shoppers spend less ... Innovating with corn flakes ... What online and offline stores can learn from each other.

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