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HBS Working Knowledge
Nov 19, 2019

Gender Bias Complaints against Apple Card Signal a Dark Side to Fintech
The possibility that Apple Card applicants were subject to gender bias opens a new frontier for the financial services sector in which regulators are largely absent, argues

HBS Working Knowledge
Nov 18, 2019

Do TV Debates Sway Voters?
Days before yet another Democratic presidential debate, Vincent Pons reports that TV forums don't influence voters.

HBS Working Knowledge
Nov 14, 2019

Design Rules, Volume 2: How Technology Shapes Organizations series


HBS Working Knowledge
Nov 14, 2019

Lifting the Lid on Turkey's Hidden Business History
The business history of modern Turkey has been largely hidden from view, but a new book edited by Geoffrey Jones and Asli M. Colpan pulls back the covers.

HBS Working Knowledge
Nov 13, 2019

Shareholder Activism and Firms' Voluntary Disclosure of Climate Change Risks
Shareholder resolutions can influence corporate transparency even if they fail. After being targeted with shareholder resolutions on environmental topics, companies are more likely to publicly disclose their climate change risks—and that such disclosure increases these companies' valuation.

HBS Working Knowledge
Nov 13, 2019

Don't Turn Your Marketing Function Over To AI Just Yet
Lacking human insight, artificial intelligence will be limited when it comes to helping marketers open the black box of market prediction, says Tomomichi Amano.

HBS Working Knowledge
Nov 13, 2019

The Gender Gap in Self-Promotion
When required to assess their own ability and performance for potential employers, women systematically give less favorable assessments than equally performing men. The study rules out potential explanations for the gap and discusses implications.

HBS Working Knowledge
Nov 12, 2019

Tariff Passthrough at the Border and at the Store: Evidence from US Trade Policy
Collecting and analyzing microdata on prices and the reaction of importers, retailers, and exporters to US trade policy since 2018, this study finds most of the tariffs' incidence rests with the US firms.

HBS Working Knowledge
Nov 12, 2019

Corporate Innovation Increasingly Benefits from Government Research
Nearly a third of US patents rely directly on government-funded research, says Dennis Yao. Is government too involved in supporting private sector innovation—or not enough?

HBS Working Knowledge
Nov 06, 2019

Torched Planet: The Business Case to Reinvent Almost Everything
With climate change scorching the planet, business leaders have a once-in-a-lifetime opportunity to change the world—and make money in the process, says Rebecca Henderson.

HBS Working Knowledge
Nov 06, 2019

Why Does Business Invest in Education in Emerging Markets? Why Does It Matter?
This paper represents the first systematic attempt to identify and compare investment in education across emerging economies, specifically in Africa, Asia, Latin America, Turkey, and the Persian Gulf between the 1960s and the present day.

HBS Working Knowledge
Nov 05, 2019

The Economic Effects of Private Equity Buyouts
This study of 6,000 US buyouts between 1980 and 2013 finds that the real-side effects of buyouts on target firms and their workers vary greatly by deal type and market conditions.

HBS Working Knowledge
Nov 05, 2019

Can the Robin Hood Army Grow with Zero Financial Resources?
In 2014, Neel Ghose (MBA 2019) created the Robin Hood Army, an entirely volunteer-based organization working to get surplus food to hungry people. Just four years later, they had served more than 9 million people in 103 cities around the world, all while maintaining their "golden rule" of being zero-funds. Harvard Business School's Susanna Gallani and Ghose discuss the most pressing challenge facing the organization with its fast growth and no monetary assets: how to attract, retain, and motivate workers.

HBS Working Knowledge
Nov 01, 2019

Should Non-Compete Clauses Be Abolished?
Non-compete clauses bind employees to their employers, preventing workers from bringing secrets to competitors. But increasingly, NCCs are unnecessarily restricting job mobility for low-level jobs. Should they be banned? asks James Heskett.

HBS Working Knowledge
Oct 30, 2019

How to Recover Gracefully After Shutting Down Your Startup
It's hard to call it quits on a business venture, but entrepreneurs can wind down a struggling startup while keeping their reputations and sanity intact, says Tom Eisenmann. The first step is knowing when to accept defeat.

HBS Working Knowledge
Oct 29, 2019

Robots in the Boardroom
Understanding cloud technology was the No. 1 imperative for executives this decade. Next up: How does artificial intelligence change business and management?

HBS Working Knowledge
Oct 29, 2019

Crowdsourcing Memories: Mixed Methods Research by Cultural Insiders-Epistemological Outsiders
Research on the traumatic 1947 partition of British India has most often been carried out by scholars in the humanities and qualitative social sciences. This article presents mixed methods research and analysis to explore tensions within current scholarship and to inspire new understandings of the Partition, and more generally, mass migrations and displacement.

HBS Working Knowledge
Oct 28, 2019

Brick-and-Mortar Stores Are Making a Comeback
Left for dead alongside the retail highway, physical stores are suddenly finding new ways to compete, say Jill Avery and Antonio Moreno.

HBS Working Knowledge
Oct 23, 2019

Decarbonization Factors
This paper contributes to a growing knowledge base about how climate change impacts investor expectations, capital allocations and thereby pricing and returns. It provides actionable insights into how to decarbonize portfolios and evaluate the likely performance and carbon exposure differences across strategies.

HBS Working Knowledge
Oct 22, 2019

Use Artificial Intelligence to Set Sales Targets That Motivate
Setting sales targets has always been an inexact science, with serious consequences if done poorly. Using AI-based advanced analytics might be the answer, argues Doug Chung.

HBS Working Knowledge
Oct 17, 2019

‘Chick Beer' for Women? Why Gender Marketing Repels More Than Sells
Just how far will women go to avoid products labeled "for women?" Research by Leslie K. John and colleagues explores why gender marketing usually offends the very people a company is trying to attract.

HBS Working Knowledge
Oct 17, 2019

Persuasion by Populist Propaganda: Evidence from the 2015 Argentine Ballotage
This paper studies data generated prior to the 2015 Argentine presidential ballotage, when a government propaganda campaign was used to attack the opposition candidate and influence voter preferences. Results show the propaganda was persuasive.

HBS Working Knowledge
Oct 16, 2019

Read Our Most Popular Stories of the Quarter
From using machine learning to study CEOs to the value of work-from-anywhere policies, these were the stories that clicked most with our readers over the last three months.

HBS Working Knowledge
Oct 16, 2019

Core Earnings? New Data and Evidence
Using a novel dataset of earnings-related disclosures embedded in the 10-Ks, this paper shows how detailed financial statement analysis can produce a measure of core earnings that is more persistent than traditional earnings measures and forecasts future performance. Analysts and market participants are slow to appreciate the importance of transitory earnings.

HBS Working Knowledge
Oct 15, 2019

Goldman Sachs Started 7,300 Small Businesses. What's Next?


HBS Working Knowledge
Oct 15, 2019

Goldman Sachs' $500 Million Bet on Small Businesses


HBS Working Knowledge
Oct 15, 2019

Vote Choice Formation and the Minimal Effects of TV Debates: Evidence from 61 Elections in 9 OECD Countries
This study of 61 elections around the world finds that vote choices aggregate a lot of information obtained during the electoral season, but the contribution of TV debates to this process is negligible.

HBS Working Knowledge
Oct 14, 2019

Undisclosed Debt Sustainability
Presenting a scenario in which non-Paris Club lending and borrowing is fully disclosed, this study illustrates that transparency has potential effects of decreased debt sustainability for investors such as China, and significant welfare gains for recipient countries. Effects are particularly strong if the debt is large.

HBS Working Knowledge
Oct 10, 2019

Vote Choice Formation and the Minimal Effects of TV Debates
TV debates offer ample fodder for political pundits, but do they sway voters? Using voter data from 61 elections in nine countries, the team behind this paper sheds light on the most important factors behind election outcomes.

HBS Working Knowledge
Oct 10, 2019

Birds of a Feather ... Enforce Social Norms? Interactions Among Culture, Norms, and Strategy
Does culture eat strategy for breakfast? By analyzing the role of a company's social norms—how they develop and why people reinforce them, despite their personal beliefs—this paper offers new insights about the power of culture.

HBS Working Knowledge
Oct 09, 2019

For Better Ideas, Bring the Right People to the Brainstorm
Better ideas emerge when extroverts and people open to new experiences put their heads together, according to research by Rembrand M. Koning. But what about introverts?

HBS Working Knowledge
Oct 07, 2019

How Companies Can Make Up with (Very) Unhappy Customers
It happens to the best of companies. One fine day a public relations nightmare explodes and shatters your hard-won trust with customers. What should you do next?

HBS Working Knowledge
Oct 04, 2019

Soul and Machine (Learning)
This paper argues with examples and predictions that while marketing science theory, engineering, and machine learning capabilities are changing the way we think about marketing, true advances will come when marketing managers know when to trust the machine and when to trust their instincts.

HBS Working Knowledge
Oct 02, 2019

Can Gimlet Turn a Podcast Network into a Disruptive Platform?
Professors John Deighton and Jeffrey Rayport discuss how two former public radio producers launched the Gimlet Media podcast network, entering the last frontier of digital media. How can they turn a content supplier into a disruptive platform?

HBS Working Knowledge
Oct 02, 2019

What Grade Would You Give Walmart CEO Doug McMillon?
The Business Roundtable proposes that companies be judged on a much higher standard than the traditional "maximize shareholder value." James Heskett asks, is Walmart's recent response to gun violence a sign of things to come?

HBS Working Knowledge
Oct 02, 2019

The Value Potential of New Business Models
A business model determines the opportunity's value creation potential and suggests how the resulting value might be distributed among participants pursuing that model. Strategists need to understand the interaction of elements of the job to be done and asset configuration in order to create differing strategic prescriptions.

HBS Working Knowledge
Oct 02, 2019

The Limitations of Dynamic Capabilities
This paper explains the role dynamic capabilities play in competitive advantage, identifies conditions that make them valuable, and describes two types and various levels of the phenomenon.

HBS Working Knowledge
Sep 30, 2019

Book Excerpt: Why a Volume on Race, Work, and Leadership
In this excerpt from Race, Work, & Leadership: New Perspectives on the Black Experience, the authors discuss the deterioriating state of race relations in the US.

HBS Working Knowledge
Sep 30, 2019

6 Steps to Building a Better Workplace for Black Employees
To support black employees, business leaders must challenge biases and help employees be themselves, says a new book co-edited by Anthony J. Mayo.

HBS Working Knowledge
Sep 30, 2019

Comments on Macri's Macro by Federico Sturzenegger
Rafael Di Tella analyzes a paper by Federico Sturzenegger, the Governor of the Central Bank of Argentina under President Mauricio Macri, detailing the country's efforts to stabilize the economy following 12 years of a populist administration.

HBS Working Knowledge
Sep 26, 2019

What Can the World's Largest Refugee Camp Teach Us About the Meaning of Work?
Almost 1 million Rohingya refugees are sinking deeper into despair while sitting idle in a camp they can't easily leave. But the opportunity to work might provide a resource more scarce than cash: hope. Research by Reshmaan N. Hussam.

HBS Working Knowledge
Sep 25, 2019

The Economic Cost of Physician Burnout
Doctor burnout takes a toll on physicians and patient care, but there is another cost to be accounted for, says .

HBS Working Knowledge
Sep 25, 2019

Corporate Purpose and Firm Ownership
This study shows that corporate purpose varies greatly according to the nature of firm ownership, and these differences can be least partly explained by the choices and compensation of the CEOs.

HBS Working Knowledge
Sep 24, 2019

Do National Security Secrets Hold Back National Innovation?
It's a paradox about innovation. Inventors want to keep secret the inner workings of their most commercial technologies, while technological progress relies on transparency. Daniel Gross looks to the secrets of WW II for insights.

HBS Working Knowledge
Sep 24, 2019

The Impact of Regulation on Strategic Positioning: Self-Regulation in the RTE Cereal Industry
This study examines the responses and performance impacts resulting from industry self-regulation to improve the nutritional content of children's cereals. Dynamic links between product positioning and product brand equity resources are explored.

HBS Working Knowledge
Sep 20, 2019

Solving the Riddle of How Companies Grow Over Time
Can company growth rates persist over long periods of time? A new study of long-lasting enterprises might make CEOs rethink their strategies, says Gary Pisano.

HBS Working Knowledge
Sep 18, 2019

Female Inventors and Inventions
Does the gender of inventors make a difference for who benefits from their inventions? An analysis by Rembrand Koning and colleagues shows that research teams with women were more likely to produce patents addressing women's health conditions.

HBS Working Knowledge
Sep 18, 2019

WeWork—The IPO That Shouldn't?
WeWork's IPO has been one of the most debated in recent memory. But the real controversy, says Nori Gerardo Lietz, is what is contained in the company's prospectus.

HBS Working Knowledge
Sep 18, 2019

Using Models to Persuade
"Model persuasion" happens when would-be persuaders offer receivers a streamlined way of understanding data they already know, especially when the data is open to interpretation. Using examples from finance, politics, and law, the authors find that truthtellers do not eliminate the impact of misleading persuasion because wrong models may better fit the past than correct models.

HBS Working Knowledge
Sep 17, 2019

How a New Leader Broke Through a Culture of Accuse, Blame, and Criticize
Children's Hospital & Clinics COO Julie Morath sets out to change the culture there by instituting a policy of blameless reporting, which encourages employees to report anything that goes wrong or seems substandard without fear of reprisal for the act of reporting. Professor Amy Edmondson discusses getting an organization into the "High Performance Zone" by creating an environment of psychological safety and high accountability.

HBS Working Knowledge
Sep 16, 2019

Crowd Sourcing Is Helping Hollywood Reduce the Risk of Movie-Making
Hollywood insiders have created "The Black List," which helps surface good but often overlooked scripts. Does wisdom of the crowd work at the box office? Research by Hong Luo.

HBS Working Knowledge
Sep 16, 2019

Crowdsourcing Is Helping Hollywood Reduce the Risk of Movie-Making
Hollywood insiders have created "The Black List," which helps surface good but often overlooked scripts. Does the wisdom of the crowd work at the box office? Research by Hong Luo.

HBS Working Knowledge
Sep 11, 2019

Germany May Have the Answer for Reducing Drug Prices
In Germany, drugmakers must prove that a new medication's benefits merit a higher price than existing drugs. Ariel Dora Stern asks whether "value-based pricing" should become the standard elsewhere.

HBS Working Knowledge
Sep 07, 2019

Even for Non-Believers, These Are the Next Steps on Climate Change
Are there immediate steps business and government should take to address climate change? Somewhere between trillion-dollar solutions and the next eco-calamity are opportunities to take action, argures John Macomber.

HBS Working Knowledge
Sep 06, 2019

Experimentation and Startup Performance: Evidence from A/B Testing
Is experimentation the right strategy for startups? This analysis of the adoption of A/B testing technology by 35,000 global startups provides evidence that a strategy based on repeated experimentation will improve performance over time, but benefits vary.

HBS Working Knowledge
Sep 05, 2019

Making the Right Technical Hire
CEOs are usually more comfortable making key hires on the business side of the house than the technology side. Here is what executives need to understand about technical hires, according to Julia Austin.

HBS Working Knowledge
Sep 05, 2019

The Value of Intermediation in the Stock Market
Despite the rise of alternative trading platforms, high-touch broker trading remains prominent in institutional equity markets. The authors analyze how fees, research, quality of execution, and information can help explain how execution decisions and preferences vary across investors.

HBS Working Knowledge
Sep 04, 2019

'I Know Why You Voted for Trump' and Other Motivation Misperceptions
We often make knee-jerk assumptions about what motivates other people's choices, a bad habit both in the political and business worlds. Kate Barasz explains what we can do about it.

HBS Working Knowledge
Sep 03, 2019

At Booking.com, Innovation Means Constant Failure


HBS Working Knowledge
Sep 02, 2019

Are Overlooked Forces Shielding the US from Severe Economic Downturns?
Despite warnings of an imminent recession, the US economic expansion just hit 122 months. Is the country recession-proof more than others? asks James Heskett.

HBS Working Knowledge
Sep 02, 2019

Legislators' Response to Changes in the Electorate: The Great Migration and Civil Rights
The second Great Migration (1940-1970) brought to the US North and West more than four million African Americans. We show that this unique episode of internal migration contributed to the development and eventual success of civil rights legislation.

HBS Working Knowledge
Aug 28, 2019

Who Drives Digital Innovation? Evidence from the US Medical Device Industry
Major industries are undergoing a digital transformation, in which key aspects of new product development are migrating to a software-driven context. In the medical device industry, experience matters, as does the geographic clustering of new product development, which gives advantages to both new entrants and incumbent firms.

HBS Working Knowledge
Aug 26, 2019

Lipstick Tips: How Influencers Are Making Over Beauty Marketing
Influencer marketing has quickly become the best way to reach beauty consumers, proving more effective than celebrity endorsements and company ads, according to research by Alessia Vettese.

HBS Working Knowledge
Aug 23, 2019

Has the Corporate Mission Just Been Disrupted?
In a recent statement from the Business Roundtable, 200 powerful CEOs said corporations should widen their missions beyond just maximizing profits for shareholders.

HBS Working Knowledge
Aug 21, 2019

Improving Customer Compatibility with Operational Transparency
Service firms seeking prospective customers usually highlight the advantages of their offerings and downplay the tradeoffs. This study suggests a different approach: Provide transparency into advantages as well as tradeoffs. The transparency helps customers make informed decisions and can lead to better outcomes for both firms and customers over the long run.

HBS Working Knowledge
Aug 21, 2019

What Machine Learning Teaches Us about CEO Leadership Style
Tarun Khanna and Prithwiraj Choudhury use machine-learning technology to look for links between a CEO's communications style and company performance.

HBS Working Knowledge
Aug 20, 2019

Should a Pension Fund Try to Change the World?


HBS Working Knowledge
Aug 20, 2019

Spatial Agglomeration and Superstar Firms: Firm-level Patterns from Europe and US
Large, productive, or internationalized firms tend to co-locate geographically. This study of the United States and Eurozone shows greater agglomeration around high performance plants, particularly multinationals.

HBS Working Knowledge
Aug 14, 2019

The Manager's Guide to Leveraging Disruption
Clayton M. Christensen's seminal book, The Innovator's Dilemma, helped ignite the idea of innovative disruption. His Harvard Business School colleagues have been adding to innovation reseach ever since.

HBS Working Knowledge
Aug 12, 2019

How Scale Changes a Manager's Responsibilities
As small companies grow to around 100 employees, the skills of their managers are challenged in new ways. Julia Austin describes how leaders themselves must scale.

HBS Working Knowledge
Aug 12, 2019

Case Histories of Significant Medical Advances
This series of nine working papers explores technologies that produced or significantly advanced between 1975 and 2000 that US internists say have greatly improved patient care.

HBS Working Knowledge
Aug 10, 2019

Varieties of Outward Chinese Capital: Domestic Politics Status and Globalization of Chinese Firms
Most popular and scholarly writing about China's global push overemphasizes the power of the state. This paper explains how three types of domestic Chinese capital differ in political vulnerability and pursue globalization in different ways.

HBS Working Knowledge
Aug 07, 2019

Big Infrastructure May Not Always Produce Big Benefits
Government spending on bridges, roads, and other infrastructure pieces does not always ignite economic good times, say William Kerr and Ramana Nanda. The key question: Are financiers nearby?

HBS Working Knowledge
Aug 06, 2019

Field-Level Paradox and the Co-Evolution of an Entrepreneurial Vision
Swiss watchmaking embodies the classic strategic paradox created by the introduction of new technology: the choice between resisting and defending, or embracing and prospecting. This paper offers a model for how fields and organizational leaders experiencing similar paradoxes can adapt to environmental change while still preserving valuable aspects of their past success.

HBS Working Knowledge
Aug 06, 2019

Super Bowl Ads Sell Products, but Do They Sell Brands?


HBS Working Knowledge
Aug 04, 2019

HBS Working Knowledge


HBS Working Knowledge
Aug 01, 2019

Has the Twitter Age Left the Case Method Behind?
Is the case method, one of the most used teaching methodologies at Harvard Business School and elsewhere, showing its age? asks James Heskett.

HBS Working Knowledge
Jul 31, 2019

Distressed Employees? Try Resilience Training
Depressed employees are up to to five times more likely to experience work-related problems than employees with chronic physical illnesses. So why aren't employers helping them? asks Ashley Whillans.

HBS Working Knowledge
Jul 30, 2019

‘Organizing', ‘Innovating' and ‘Managing' in Complexity Space
This paper explores organizational complexity by proposing a two-dimensional framework to help us understand organizational coping mechanisms and failure modes.

HBS Working Knowledge
Jul 30, 2019

‘Organizing', ‘Innovating', and ‘Managing' in Complexity Space
This paper explores organizational complexity by proposing a two-dimensional framework to help us understand organizational coping mechanisms and failure modes.

HBS Working Knowledge
Jul 29, 2019

How Companies Benefit When Employees Work Remotely
Letting independent workers choose their locations can benefit companies, employees, and even the economy, according to research by Prithwiraj Choudhury and colleagues.

HBS Working Knowledge
Jul 27, 2019

Does Facebook's Business Model Threaten Our Elections?
America's 2016 presidential election was the target of voter manupulation via social media, particularly on Facebook. George Riedel thinks history is about to repeat itself.

HBS Working Knowledge
Jul 24, 2019

Can These Business Students Motivate Londoners to Do the Right Thing?
In the Harvard Business School course Behavioral Insights, students work in the UK with psychology experts to understand what motivates consumers and workers. What they learn can help businesses of all types, says Michael Luca.

HBS Working Knowledge
Jul 22, 2019

How To Be a Digital Platform Leader
The most valuable companies in the world have one thing in common: all are leaders in the platform economy. In a new book, David Yoffie and colleagues identify key strategies and tactics for success on digital platforms.

HBS Working Knowledge
Jul 21, 2019

Why Do User Communities Matter for Strategy?
Communities of users are shaping the industrial landscape and contributing to the innovations we use every day. The effects of user communities on firms, industries, and society will continue to grow. This article discusses the relationship between user communities and firms to shed light on avenues for future research in business strategy.

HBS Working Knowledge
Jul 18, 2019

The Internet of Things Needs a Business Model. Here It Is
Companies have struggled to find the right opportunities for selling the Internet of Things. Rajiv Lal says that's all about to change.

HBS Working Knowledge
Jul 18, 2019

The Internet of Things Needs a Business Model. Here It Is.
Companies have struggled to find the right opportunities for selling the Internet of Things. Rajiv Lal says that's all about to change.

HBS Working Knowledge
Jul 16, 2019

Juul's Mission: Convince 1 Billion Smokers to Switch Habits
In his case, JUUL and the Vaping Revolution, Harvard Business School Professor Mike Toffel discusses the controversy surrounding the exponential growth of JUUL vaping products in 2018, in particular the success of its e-cigarettes with teenage high school students who had never smoked.

HBS Working Knowledge
Jul 15, 2019

Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence
Mihir Desai explains how managers can increase their understanding of how finance works. EXCERPT: Three valuation mistakes to avoid.

HBS Working Knowledge
Jul 11, 2019

Deconstructing 'Customer Experience'
Providing great customer service is no longer confined to just one department. Today it's callled the "customer experience," and everyone in the company is responsible for exceeding expectations.

HBS Working Knowledge
Jul 08, 2019

Are Paywalls Saving Newspapers?
Newspapers with reputable brands and unique content are finding success behind paywalls. For most papers, however, he future is not so clear, says Doug J. Chung.

HBS Working Knowledge
Jul 07, 2019

Walmart's Workforce of the Future
A recent case study by William Kerr explores Walmart's efforts on workforce makeup and training, digital infrastructure, and automation technology.

HBS Working Knowledge
Jul 03, 2019

The Controversial History of United Fruit


HBS Working Knowledge
Jul 02, 2019

Risk-Mitigating Technologies: The Case of Radiation Diagnostic Devices
Using media coverage of over-radiation accidents involving CT scanners, the researchers study the impact of consumers' risk perception on firm innovation.

HBS Working Knowledge
Jul 01, 2019

Are Super Stretch Goals Only for the Very Young?
Forget about management by objectives. Today's flashy performance motivators are 'super stretch goals,' and they have Silicon Valley buzzing. But can their audacious targets be managed properly? asks James Heskett.

HBS Working Knowledge
Jul 01, 2019

The Airbnb Lesson for Startups? Success Takes More Than Technology
As investors speculate about the timing of an Airbnb IPO, Thales S. Teixeira discusses the analog tactics and economic conditions that helped catapult the company.

HBS Working Knowledge
Jun 30, 2019

The Comprehensive Effects of Sales Force Management: A Dynamic Structural Analysis of Selection, Compensation, and Training
When sales forces are well managed, firms can induce greater performance from them. For this study, the authors collaborated with a major multinational firm to develop and estimate a dynamic structural model of sales employee responses to various management instruments like compensation, training, and recruiting/termination policies.

HBS Working Knowledge
Jun 29, 2019

Infrastructure and Finance: Evidence from India's GQ Highway Network
In India, the Golden Quadrilateral highway network connects four major cities. This study of the relationship between the infrastructure project and development of the local financial sector finds that, in districts along and near the GQ, initial levels of financial development shaped how, and where, infrastructure investment could jumpstart real economic activity.

HBS Working Knowledge
Jun 27, 2019

Rituals Strengthen Couples. Here's Why They're Good For Business, Too
Couples with deliberate rituals feel more satisfied with their relationships, says research by Michael I. Norton and Ximena Garcia-Rada. Can businesses benefit?

HBS Working Knowledge
Jun 27, 2019

The Effect of Payment Choices on Online Retail: Evidence from the 2016 Indian Demonetization
Online sellers in many emerging markets are in the early stages of a shift from cash-based payments to digital payments. Findings from this study of a leading Indian online retailer show that firms may enjoy gains from consumer demand on top of operational gains resulting from payment digitization.

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