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McKinsey Quarterly
Apr 16, 2021

Building a learning culture that drives business forward
Too often, training programs fail. Here's how businesses can create a learning culture and invest in the capabilities that will help individuals and organizations thrive.

McKinsey Quarterly
Apr 15, 2021

Building a more competitive US manufacturing sector
A fresh sense of urgency and new opportunities could give the sector momentum.

McKinsey Quarterly
Apr 15, 2021

Author Talks: Susan McPherson on building meaningful relationships—in business and in life
In a new book, Susan McPherson offers a road map to unlocking a more meaningful life and enduring relationships.

McKinsey Quarterly
Apr 15, 2021

CXO perspectives: A conversation on the future of bancassurance
The COVID-19 pandemic is accelerating a number of industry changes that were already in full swing. Industry leaders show how banks and insurers can adapt to the digital shift.

McKinsey Quarterly
Apr 15, 2021

Disrupting the disruptors: Business building for banks
Although banks face intense pressure from new entrants in financial services, they have an edge in resources they can use to rapidly launch their own digital businesses.

McKinsey Quarterly
Apr 15, 2021

Laugh more, lead better
Naomi Bagdonas and Connor Diemand-Yauman, lecturers at Stanford's Graduate School of Business, hilariously explore the power at the intersection of humor, business, and leadership. It's no joke.

McKinsey Quarterly
Apr 15, 2021

The Black experience at work in charts
A research-driven look at Black Americans at work reveals profound inequities. Companies that redouble efforts to address this will improve their culture for all employees.

McKinsey Quarterly
Apr 15, 2021

The five core IT shifts of scaled agile organizations
In pursuing an agile transformation, CEOs and CIOs can find common ground in five IT shifts that can enable traditional players to compete with digital disrupters.

McKinsey Quarterly
Apr 14, 2021

Mobility's future: An investment reality check
In this time of crisis, the auto industry can't afford to ignore crucial technology trends. Our analysis of the mobility-investment landscape helps company leaders make smart decisions now.

McKinsey Quarterly
Apr 14, 2021

Reliably connecting the workforce of the future (which is now)
The pandemic magnified existing trends and challenges affecting the way workers function. Always-on, cellular-connected devices may now finally break out of their niche.

McKinsey Quarterly
Apr 14, 2021

Europe's innovation wunderkinds: The rising B2B start-up ecosystem
While B2B start-ups are making Europe more competitive, start-ups, investors, and corporates will need to share expertise and work as partners to realize the region's full entrepreneurial potential.

McKinsey Quarterly
Apr 14, 2021

Digitization, automation, and online testing: Embracing smart quality control
The smart quality approach allows pharma companies to digitize, automate, and integrate their quality controls, making them faster, more effective, and more efficient.

McKinsey Quarterly
Apr 14, 2021

Africa needs vaccines. What would it take to make them here?
For decades, private companies, investors, and public-health leaders have taken a pass on domestic vaccine manufacturing. But a confluence of circumstances may be changing the calculation.

McKinsey Quarterly
Apr 13, 2021

By the numbers: What drives sales-growth outperformance
New data reveals that outperformers are ahead of the pack where it matters in insights, agility, talent, and tech.

McKinsey Quarterly
Apr 13, 2021

Net zero or bust: Beating the abatement cost curve for growth
Companies can both decarbonize and boost long-term growth. But it means pushing beyond abatement curves' focus on cost and instead empowering people—while making a few big, strategic bets.

McKinsey Quarterly
Apr 13, 2021

Reimagining your business for AI
What's the right approach for getting the most value from artificial intelligence? We find it's transforming one or two important slices of your business at a time.

McKinsey Quarterly
Apr 12, 2021

The demise of third-party cookies and identifiers
How this big shift will threaten the US digital advertising industry—and compel its transformation.

McKinsey Quarterly
Apr 12, 2021

The necessity of doing well by doing good
Serving the interests of stakeholders, employees, communities and the broader public is not necessarily at odds with the imperative of profit, write Jan Mischke, Jonathan Woetzel, and Michael Birshan in Milken Institute Review.

McKinsey Quarterly
Apr 12, 2021

Navigating global shipping's way to carbon zero: An interview with Bo Cerup-Simonsen
The CEO of the Mærsk Mc-Kinney Møller Center for Zero Carbon Shipping explains what it will take for the industry to decarbonize.

McKinsey Quarterly
Apr 12, 2021

LNG portfolio optimization: Putting the business model to the test
Most integrated gas players are experiencing earnings pressure from the 2020 down cycle in gas prices. To become more resilient, companies will need to explore portfolio optimization. Here's how.

McKinsey Quarterly
Apr 12, 2021

Rethinking operations in the next normal
The resilience that businesses have developed in the face of disruption can provide a new foundation for growth—provided leaders seize the moment to build on what their people have achieved.

McKinsey Quarterly
Apr 12, 2021

Seizing the moment: Talent challenges and opportunities in aerospace and defense
Aerospace and defense companies face tough competition when recruiting talent. How can they reinvigorate the pipeline?

McKinsey Quarterly
Apr 09, 2021

Omnichannel shopping in 2030
Four McKinsey leaders envision the future of retail.

McKinsey Quarterly
Apr 09, 2021

One move companies can take to improve diversity
Many companies are trying to increase their hiring of diverse employees. Opening hubs, factories, and other worksites where Black people live is a powerful but overlooked lever.

McKinsey Quarterly
Apr 09, 2021

Out of the shadows: Sustainably improving workplace mental health
The COVID-19 pandemic has exacerbated preexisting workplace mental health challenges, creating a new imperative for leaders to take a holistic and methodical approach to workplace mental health.

McKinsey Quarterly
Apr 09, 2021

Out of the shadows: Sustainably improving workplace mental health in Australia
The COVID-19 pandemic has exacerbated preexisting workplace mental health challenges, creating a new imperative for leaders to take a holistic and methodical approach to workplace mental health.

McKinsey Quarterly
Apr 09, 2021

Leap to the future of healthcare: Reinvent through business building
In a post-COVID-19 era, healthcare executives are preparing to reinvent their businesses.

McKinsey Quarterly
Apr 09, 2021

Getting to work: Employers' role in COVID-19 vaccination
Employers can consider a set of actions that supports COVID-19-vaccine adoption among employees by building conviction and making vaccination as convenient and "costless" as possible.

McKinsey Quarterly
Apr 09, 2021

CEO Interview: CDPQ invests in climate action
Charles Emond wants to see real action on climate change.

McKinsey Quarterly
Apr 09, 2021

CEO Interview: Natixis and CDPQ invest in climate action
Jean Raby and Charles Emond oversee more than $1.7 trillion in investments worldwide. They want to see real action on climate change.

McKinsey Quarterly
Apr 09, 2021

Digitization, decarbonization, and electrification: A conversation with CLP Group's Austin Bryan
Energy represents one of the last major economic sectors to undergo digital disruption, but massive change is under way. The key to providing sustainable solutions such as energy as a service is a company's willingness to embrace ambiguity, risk, and discomfort, according to the head of innovation for a Hong Kong-based regional energy supplier.

McKinsey Quarterly
Apr 09, 2021

Tiger of Sweden's CEO on the future of shopping
In 2030, the shopping experience will be highly personalized, yet still have unexpected elements, says Linda Dauriz.

McKinsey Quarterly
Apr 09, 2021

The COVID-19 vaccine: Lessons and challenges
The rapid deployment of vaccines is key in accelerating the return to normalcy.

McKinsey Quarterly
Apr 09, 2021

What's hot in Asia for 2021: McKinsey's take on the region's biggest business opportunities
In our "Two Minutes on 2021" mini-series, eight of McKinsey's leaders in Asia share their take on what should be top-of-mind for senior business executives.

McKinsey Quarterly
Apr 08, 2021

Wellness worldwide: Consumer insights from four countries
Four McKinsey leaders discuss highlights from our recent global survey on consumers' behaviors and attitudes toward wellness.

McKinsey Quarterly
Apr 08, 2021

Commercial performance cockpit: A new era for data-driven steering
B2B sales leaders are beginning to use data in new ways to drive better sales performance.

McKinsey Quarterly
Apr 08, 2021

Everyone is within learning distance: Building skills remotely
With careful design and implementation, remote capability building provides an effective lifeline for organizations adapting to entirely new ways of working.

McKinsey Quarterly
Apr 08, 2021

Feeling good: The future of the $1.5 trillion wellness market
Our new survey shows that a rise in consumer interest and purchasing power presents opportunities across markets, especially as consumer spending rebounds.

McKinsey Quarterly
Apr 08, 2021

Author Talks: Denise Woods on the power of voice
In her new book, voice and dialect coach Denise Woods offers tools to help readers articulate clearly, become powerful public speakers, and gain confidence in any situation.

McKinsey Quarterly
Apr 08, 2021

Boards and decision making
What the pandemic has taught board directors about high-consequence, low-probability decisions.

McKinsey Quarterly
Apr 08, 2021

Global Economics Intelligence executive summary, March 2021
Amid a resurging pandemic, the economic recovery accelerates, pushed forward by demand and output from China and the United States.

McKinsey Quarterly
Apr 08, 2021

How Asia can prepare for the future of work after COVID-19
Which trends accelerated and sparked by COVID-19 will change the future of work in Asia? How can businesses and policy makers respond?

McKinsey Quarterly
Apr 07, 2021

A conversation on artificial intelligence and gender bias
Interaction between humans and machines has opened up new opportunities for fighting bias in the workplace. Here's how artificial intelligence can help companies reach gender parity.

McKinsey Quarterly
Apr 07, 2021

Calculating complexity: Maximizing the value of customization
New tools that help pinpoint complexity's cost—and where it comes from—can help companies make better tradeoffs in managing product portfolios.

McKinsey Quarterly
Apr 07, 2021

CEO dialogue: Perspectives on reimagining operations for growth
The hyper-acceleration of the Fourth Industrial Revolution (4IR) has led to an unparalleled industry transformation, giving organizations a unique opportunity to reimagine operations for growth.

McKinsey Quarterly
Apr 06, 2021

Five Fifty: Cloudy with a chance of billions
The latest forecast calls for industries to capture billions in value from cloud. But not every company will join in the profits.

McKinsey Quarterly
Apr 06, 2021

Reimagining US federal work for the postpandemic world
Government leaders can use lessons learned during the COVID-19 crisis to bolster productivity and ensure effective mission delivery.

McKinsey Quarterly
Apr 06, 2021

The irresistible momentum behind clean, electric, connected mobility: Four key trends
Mobility's future is visible in the increasing support of capital markets, the demands of Chinese consumers, the effort to slow climate change, and the new skills automakers will need to deal with these shifts.

McKinsey Quarterly
Apr 06, 2021

Unleashing developers' full talents: An interview with Twilio's CEO
Jeff Lawson talks about software's growing digital supply chain, the future of flexible work, and the origins of both his communications-platform company and his new book, Ask Your Developer.

McKinsey Quarterly
Apr 05, 2021

Help your employees find purpose—or watch them leave
Employees expect their jobs to bring a significant sense of purpose to their lives. Employers need to help meet this need, or be prepared to lose talent to companies that will.

McKinsey Quarterly
Apr 05, 2021

A software platform experience built around the customer
Workday's approach to SaaS and product development offers lessons for companies modernizing their architecture and moving to cloud.

McKinsey Quarterly
Apr 02, 2021

Airlines and debt: Dealing with the long-term burden of the pandemic
At IATA's World Financial Symposium, Alex Dichter provides three actions to de-lever airlines' balance sheets.

McKinsey Quarterly
Apr 02, 2021

Back to the future? Airline sector poised for change post-COVID-19
As they look beyond the pandemic, airlines need to grapple with five new realities—and devise strategies to adapt.

McKinsey Quarterly
Apr 02, 2021

Scaling AI in the sector that enables it: Lessons for semiconductor-device makers
Artificial intelligence has significant value-creation potential in the semiconductor industry. How can semiconductor companies deploy AI at scale and capture this value?

McKinsey Quarterly
Apr 01, 2021

It's time for businesses to chart a course for reinforcement learning
An advanced artificial intelligence technique is quickly becoming accessible to organizations as a tool for speeding innovation and solving complex business problems.

McKinsey Quarterly
Apr 01, 2021

Fuel retail in the age of new mobility
With the industry at a crossroads, operators need to move quickly to rethink strategy, build new capabilities, and transform their businesses.

McKinsey Quarterly
Apr 01, 2021

Genomic sequencing: A vital tool in combatting the pandemic
As variants of the COVID-19 virus emerge, genomic sequencing could help boost the public health response and provide the impetus to create value for future crises.

McKinsey Quarterly
Apr 01, 2021

No middle ground: Reimagining G&A at midsize companies
Radically improved G&A functions aren't only for large organizations. Smaller ones can benefit too.

McKinsey Quarterly
Apr 01, 2021

Business priorities in the postpandemic era
John Waldron, Kevin Sneader, and Carolyn Dewar on the state of global business and the future of M&A.

McKinsey Quarterly
Apr 01, 2021

Why mentoring matters: A conversation with Carlos Lejnieks
A leader of Big Brothers Big Sisters of America talks about how successful mentors help others see qualities in themselves that they might not otherwise see.

McKinsey Quarterly
Apr 01, 2021

The coming opportunity in consumer lending
The resumption of the credit cycle will offer innovative entrants rare access to underserved customer segments.

McKinsey Quarterly
Apr 01, 2021

What employees are saying about the future of remote work
Employees want more certainty about postpandemic working arrangements—even if you don't yet know what to tell them.

McKinsey Quarterly
Mar 31, 2021

‘Retailers as experience designers': Brian Solis on shopping in 2030
In the future, the most successful retailers will employ experts in video-game design and spatial computing, predicts Salesforce.com's global innovation evangelist.

McKinsey Quarterly
Mar 31, 2021

Author Talks: Joann Lublin on lessons for working mothers, their families, and their employers
Joann Lublin looks at the trade-offs mothers are too often forced to make between work and family and the root causes, including the dearth of large-scale paid parental leave.

McKinsey Quarterly
Mar 31, 2021

Author Talks: Joann S. Lublin on lessons for working mothers, their families, and their employers
Joann S. Lublin looks at the trade-offs mothers are too often forced to make between work and family and the root causes, including the dearth of large-scale paid parental leave.

McKinsey Quarterly
Mar 31, 2021

A strategic vision for model risk management
The expanding scope of models and the increased use of models based on advanced analytics have amplified the strategic importance of model risk management.

McKinsey Quarterly
Mar 31, 2021

COVID-19 Consumer Healthcare Insights: What 2021 may hold
As COVID-19 vaccination rates grow, more Americans are planning on how to resume activities that include get-togethers and eating outdoors.

McKinsey Quarterly
Mar 31, 2021

Retailers as ‘experience designers': Brian Solis on shopping in 2030
In the future, the most successful retailers will employ experts in video-game design and spatial computing, predicts Salesforce.com's global innovation evangelist.

McKinsey Quarterly
Mar 30, 2021

Teaching AI to sail like a world-class sailor and what it means for business
To help Emirates Team New Zealand defend their America's Cup title, a new sailor was introduced: a McKinsey-built AI bot taught using reinforcement learning.

McKinsey Quarterly
Mar 30, 2021

How capability building can power transformation
A well-designed program to promote productive behavior and skills can not only energize an organization's workforce but also become an essential element of any successful transformation.

McKinsey Quarterly
Mar 30, 2021

How insurers can act on the opportunity of digital ecosystems
Professor Markus Warg, an ecosystem and platform enthusiast, discusses the role that big tech will play in insurance and the importance of setting the rules of the game within ecosystems.

McKinsey Quarterly
Mar 30, 2021

Facing the future: How UK businesses can thrive in the next normal
The UK economy has been profoundly shaken, and reshaped, by the COVID-19 pandemic—just as the country has entered a new trading relationship with the EU. Although the route to recovery and growth will be different for every business and every sector, each will require a combination of strategic foresight and built-in agility.

McKinsey Quarterly
Mar 30, 2021

Economic conditions outlook, March 2021
In a new global survey, executives see positive momentum building in the economy. But the pandemic still persists as an outsize risk to growth.

McKinsey Quarterly
Mar 30, 2021

Will productivity and growth return after the COVID-19 crisis?
Bold innovation by some firms under pressure of the pandemic could deliver a productivity dividend, but that depends on corporate action broadening and robust demand.

McKinsey Quarterly
Mar 30, 2021

With artificial intelligence, find new suppliers in days, not months
Companies that rapidly adapt their supply bases reap rewards in cost, resilience, and growth potential. New tools can cut the time required to find the right suppliers by 90 percent or more.

McKinsey Quarterly
Mar 29, 2021

All in the mix: Why US COVID-19 cases rose and fell, and what comes next
Some people get out and about more than others. That might be a key and overlooked factor in recent declines in US COVID-19 case counts—and could have implications as society reopens.

McKinsey Quarterly
Mar 29, 2021

Speed and resilience: Five priorities for the next five months
As businesses recover from COVID-19-related disruption and reimagine themselves for the next normal, they need to ask—and answer—five questions.

McKinsey Quarterly
Mar 26, 2021

Sustainability in packaging: Investable themes
Mapping five industry-shaping trends uncovers specific investable themes for participating in sustainable packaging.

McKinsey Quarterly
Mar 26, 2021

China's travel sector is undergoing a nonlinear recovery: What should companies do?
Our latest survey of Chinese-traveler sentiment indicates there's no straight path to recovery. We suggest three areas travel companies can focus on to succeed.

McKinsey Quarterly
Mar 26, 2021

When will the COVID-19 pandemic end?
This article updates our perspectives on when the coronavirus pandemic will end to reflect the latest information on vaccine rollout, variants of concern, and disease progression. In the United Kingdom and the United States, we see progress toward a transition to normalcy during the second quarter of 2021. The new wave of cases in the European Union means that a similar transition is likely to come later there, in the late second or third quarter. Improved vaccine availability makes herd immunity most likely in the third quarter for the United Kingdom and the United States and in the fourth quarter for the European Union, but risks threaten that timeline. The timeline in other countries will depend on seven crucial variables. And when herd immunity is reached, the risks will not vanish; herd immunity may prove temporary or be limited to regions in a country.

McKinsey Quarterly
Mar 26, 2021

The postpandemic state of fashion
A transformative year in the technology, trends, and tastes in fashion.

McKinsey Quarterly
Mar 25, 2021

The rapid evolution of the payer Chief Medical Officer
The payer CMO has moved from a physician executive to strategic business partner. Organizations that embrace this expanded and diversified role for the CMO can create sustained competitive advantage and unlock significant value for the enterprise and its stakeholders.

McKinsey Quarterly
Mar 25, 2021

The path forward for European grocery retailers
COVID-19 changed the market in unprecedented ways in the past months. Now evolving consumer demands also require grocery retailers to adopt new strategies to increase performance and pursue growth.

McKinsey Quarterly
Mar 25, 2021

What's next for Bangladesh's garment industry, after a decade of growth?
Pandemic pressure and shifts in global markets have brought stiff challenges to the garment industry in Bangladesh. The sector will need to innovate, upgrade, and diversify, investing in flexibility, sustainability, worker welfare, and infrastructure.

McKinsey Quarterly
Mar 25, 2021

Five insights about harnessing data and AI from leaders at the frontier
Four CEOs describe what goes into turning a world of data into a data-driven world

McKinsey Quarterly
Mar 25, 2021

African banking in the new reality
Swift action and a focus on three imperatives could strengthen African banks and support recovery.

McKinsey Quarterly
Mar 25, 2021

Author Talks: Saadia Madsbjerg on making money moral
In their new book, Saadia Madsbjerg and Judith Rodin offer a road map to making the financial market a force for good.

McKinsey Quarterly
Mar 25, 2021

The big reset: Data-driven marketing in the next normal
Savvy marketers are rethinking their tech and data strategies to double down on precision marketing following COVID-19.

McKinsey Quarterly
Mar 25, 2021

Should you start issuing EPS guidance again?
You may have suspended the practice because of the COVID-19 crisis. But if you resume it now, you may miss an opportunity to improve communications with investors.

McKinsey Quarterly
Mar 24, 2021

Securing small and medium-size enterprises: What's next?
Small and medium-size enterprises are becoming an increasingly attractive segment for cybersecurity-technology and -solution providers.

McKinsey Quarterly
Mar 24, 2021

How a Russian retailer is building a next-generation grocery business
In just one year, Pyaterochka experienced a fiftyfold increase in online-grocery demand. The spike was unexpected—but the company was ready. And its CEO is preparing for even more change ahead.

McKinsey Quarterly
Mar 24, 2021

Four regions, four stories of recovery and resilience
An assessment of shareholder returns in the world's four largest capital markets reveals how the global stock market fared in the face of the COVID-19 pandemic.

McKinsey Quarterly
Mar 24, 2021

Equally good, equally bad? The flat landscape of customer experience in Romania
Customer experience (CX) is how customers perceive their interactions with companies - a defining factor in how loyal they are to a brand across its lifecycle. According to a recent survey conducted by McKinsey & Company, customer experience in Romania is a relatively flat landscape, with no clear leaders in any of the six industries investigated. This new piece of research highlights significant opportunities for companies that aspire to differentiate themselves on the Romanian market.

McKinsey Quarterly
Mar 23, 2021

Fit for the postpandemic future: Unilever's Leena Nair on reinventing how we work
As chief human resources officer, responsible for 150,000 Unilever employees, Leena Nair prepares for the future of work by focusing on both the care of people and the competitiveness of the business.

McKinsey Quarterly
Mar 23, 2021

AI-powered decision making for the bank of the future
Banks are already strengthening customer relationships and lowering costs by using artificial intelligence to guide customer engagement. Success requires that capability stacks include the right decisioning elements.

McKinsey Quarterly
Mar 23, 2021

Author Talks: Gregory B. Fairchild on the next frontier in racial equality
In his new book, Gregory Fairchild shows the power of treating underserved communities as emerging markets.

McKinsey Quarterly
Mar 23, 2021

Refractory gold ores: Challenges and opportunities for a key source of growth
High-grade refractory gold reserves offer the potential for lower costs per ounce despite higher capital and operational costs. A focus on three action areas can help maximize the opportunity.

McKinsey Quarterly
Mar 23, 2021

The elusive inclusive workplace
In the wake of the pandemic, you've committed to fast action on diversity. The first step is a new, more inclusive lens on talent management—straight through the life cycle.

McKinsey Quarterly
Mar 22, 2021

Transforming quality and warranty through advanced analytics
Industrial companies are leveraging advanced analytics, through artificial intelligence and machine learning, to drive quality and warranty transformations to the next level.

McKinsey Quarterly
Mar 22, 2021

McKinsey for Kids: (Food) waste not, want not
In this edition of McKinsey for Kids, see why throwing away food is a bigger problem than you think—and what McKinsey and others are doing to help reduce food waste so more people can fill their bellies.

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