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McKinsey Quarterly
Sep 29, 2020

Moving from cash preservation to cash excellence for the next normal
Companies can build on their initial response to the pandemic to elevate their cash-management capabilities.

McKinsey Quarterly
Sep 29, 2020

The future of life insurance: Reimagining the industry for the decade ahead
Over the past decade, life insurers have struggled with growth and profitability. By focusing on three priorities, insurers can reinvent themselves and reestablish their vital role in customers' lives.

McKinsey Quarterly
Sep 28, 2020

How Gen Z and millennials are shaping the future of US retail
America's youngest consumers are upending companies' expectations. Here's what retailers and brands can do about it.

McKinsey Quarterly
Sep 28, 2020

Overcoming the core-technology transformation stalemate
Successful transformations demand a disciplined approach, a top-team mindset that fuses technology and business goals, and execution tailored to core-technology complexity.

McKinsey Quarterly
Sep 28, 2020

‘Car dealers must become technology companies': An interview with the CEO of Vertu Motors
Robert Forrester, CEO of one of the UK's largest motor retailers, predicts that most people will continue to buy cars from dealerships—but that only tech-savvy dealers will stay in business.

McKinsey Quarterly
Sep 28, 2020

Automation in government: Harnessing technology to transform customer experience
Automation can enable governments to provide outstanding levels of customer experience, driven by innovations that are as sensitive to people as they are to technology.

McKinsey Quarterly
Sep 28, 2020

Design cost-effective, carbon-abated products with resource cleansheets
Resource cleansheets assess component costs and carbon emissions at the same time—so designers and engineers can model design and production choices without compromising emissions goals.

McKinsey Quarterly
Sep 25, 2020

As you return from the summer break, can you lead toward a COVID-Exit?
Here's how to set your business on the right track for 2021 and beyond.

McKinsey Quarterly
Sep 25, 2020

Driving economic recovery in South Africa's BPO industry
How business process outsourcing can position itself to create jobs and grow beyond the crisis

McKinsey Quarterly
Sep 25, 2020

Transforming interactive voice response systems in utilities
Utilities are having difficulty implementing customer-centric IVR systems. However, a five-step transformation approach can improve customer experience and cut call-center costs.

McKinsey Quarterly
Sep 24, 2020

What will (and won't) change in the future of Asia: An interview with the CEO of DBS
The continued economic integration of Asia will open up opportunities for savvy businesses, predicts Piyush Gupta.

McKinsey Quarterly
Sep 24, 2020

Zero-based budgeting for health plans: Dealing with uncertainty ahead
Zero-based budgeting may be the right recipe to deal with the cost control and flexibility needed in next year's budgets.

McKinsey Quarterly
Sep 24, 2020

Driving digital change during a crisis: The chief digital officer and COVID-19
The new digital reality presents a unique challenge for organizations. Leading an organization in a time of crisis is one of the greatest challenges a CDO can face. By demonstrating resilient leadership and a clear view of how to use digital to navigate the crisis, CDOs can help the business not just to survive but also to be ready for the next normal.

McKinsey Quarterly
Sep 24, 2020

Becoming a Weather-Ready Nation
In this interview, Louis W. Uccellini, director of the US National Weather Service, discusses the organization's work to provide more accurate predictions and decision support for weather events.

McKinsey Quarterly
Sep 24, 2020

An optimistic scenario for the US response to COVID-19
Much would need to happen, but returning the country to something that approaches stability by next summer may be possible.

McKinsey Quarterly
Sep 24, 2020

How great supply-chain organizations work
When redesigning a supply-chain organization, it's intuitive to look to successful companies' design choices. But our research finds that other factors correlate better to bottom-line performance.

McKinsey Quarterly
Sep 23, 2020

Harnessing Nigeria's fintech potential
How stakeholders could position the fintech sector for growth now and beyond the crisis.

McKinsey Quarterly
Sep 23, 2020

Reopening schools: Fostering a safe and effective learning environment
Following closures related to the COVID-19 pandemic, school systems have much to consider as they embark on a new school year.

McKinsey Quarterly
Sep 23, 2020

The committed innovator: An interview with Kellogg's Nigel Hughes
With more people eating at home than in the past 150 years, food companies have an opportunity. Nigel Hughes, head of R&D and Innovation at Kellogg Company, discusses ways to capture it.

McKinsey Quarterly
Sep 23, 2020

A transformation of the learning function: Why it should learn new ways
Companies rely on their learning-and-development functions to help workforces learn fast. But often, the function itself needs a transformation.

McKinsey Quarterly
Sep 23, 2020

Earning the premium: A recipe for long-term SPAC success
Special-purpose acquisition companies are having a moment. But not all are thriving. One key to success: leaders with an operational edge.

McKinsey Quarterly
Sep 23, 2020

What 800 executives envision for the postpandemic workforce
Responses to a McKinsey global survey of 800 executives suggest a disruptive period of workplace changes lies ahead due to acceleration of automation, digitization, and other trends.

McKinsey Quarterly
Sep 22, 2020

The travel industry turned upside down: Insights, analysis, and actions for travel executives
For many players in the travel industry, navigating the COVID-19 pandemic has been like sailing into a hurricane. Six months in, many are trying to right themselves—realizing that their navigational charts are no longer adequate.

McKinsey Quarterly
Sep 22, 2020

The boss factor: Making the world a better place through workplace relationships
Businesses looking to make an external social contribution should, paradoxically, look inside: improving workers' job satisfaction could be the single most important thing they do.

McKinsey Quarterly
Sep 22, 2020

Consumers with food allergies: A growing market remains underserved
A quarter of Americans now avoid allergens in the food they buy—and tell us they are hungry for innovation.

McKinsey Quarterly
Sep 22, 2020

Reimagining supply chain resilience
Company executives are looking to more deeply understand their supply chains, shift from "just-in-time" to a more robust inventory management approach, and increase their supply chain transparency and resilience, writes Kweilin Ellingrud in Forbes.

McKinsey Quarterly
Sep 21, 2020

Ten things to know about gender equality
Since 2015, progress toward gender equality has been marginal, and now COVID-19 has hit women hard. We take stock.

McKinsey Quarterly
Sep 21, 2020

COVID-19's impact on the global gold industry: Implications for the next normal and beyond
The COVID-19 pandemic has affected the gold-mining industry and its workers. Production and costs could hinder what should be near-record profits, and how each company reacts will determine its long-term success.

McKinsey Quarterly
Sep 21, 2020

The future of liquefied natural gas: Opportunities for growth
The COVID-19 pandemic has accelerated LNG market trends that were already underway. LNG players must pursue improvement in five areas to adapt to new conditions and seize opportunities for growth.

McKinsey Quarterly
Sep 21, 2020

Valuing nature conservation
A methodology to evaluate where safeguarding natural capital could have the biggest impact on climate, economies and health.

McKinsey Quarterly
Sep 21, 2020

What the future of mobility holds for chemical players
Chemical companies will be affected by disruption in the automotive industry. Those expecting to flourish in the next normal must meet the changes head-on and respond to three key trends.

McKinsey Quarterly
Sep 21, 2020

When will the COVID-19 pandemic end?
Normalcy by spring, and herd immunity by fall? We assess the prospects for an end in 2021.

McKinsey Quarterly
Sep 19, 2020

AI-bank of the future: Can banks meet the AI challenge?
Artificial intelligence technologies are increasingly integral to world we live in, and banks need to deploy these technologies at scale to remain relevant. Success requires a holistic transformation spanning multiple layers of the organization.

McKinsey Quarterly
Sep 18, 2020

Digitization: How machinery companies can meet customers' expectations
Mechanical engineering hasn't seen a broad breakthrough in digital solutions, despite the industry's attention. What's preventing successful offerings? Here's a perspective focusing on the customer.

McKinsey Quarterly
Sep 18, 2020

Don't let the pandemic set back gender equality
Progress towards greater gender equality has been hesitant and halting over the past five years and the Covid-19 pandemic now risks sending it into reverse, write Deepa Mahajan, Olivia White, Anu Madgavkar and Mekala Krishnan in Harvard Business Review.

McKinsey Quarterly
Sep 18, 2020

Graphic-paper producers: Boosting resilience amid the COVID-19 crisis
Four proven actions can help graphic-paper producers rebound despite the market declines that have been accelerated by the COVID-19 pandemic.

McKinsey Quarterly
Sep 18, 2020

Helping US healthcare stakeholders understand the human side of the COVID-19 crisis: McKinsey Consumer Healthcare Insights
Healthcare stakeholders on the front lines of the COVID-19 pandemic must understand not only the disease itself, but also consumers' questions, concerns, and behaviors. Our recent rapid-research effort in the US provides some early insights.

McKinsey Quarterly
Sep 18, 2020

The zero-carbon car: Abating material emissions is next on the agenda
The automotive industry could abate 66 percent of emissions from their material production at no extra cost by 2030—if industry participants work together and start now.

McKinsey Quarterly
Sep 18, 2020

What's keeping you from divesting?
Active portfolio management can create significant competitive advantages. Still, executives routinely shy away from separations. Here are six common roadblocks and some tips for breaking through.

McKinsey Quarterly
Sep 18, 2020

View: Government needs to put energy and momentum behind recent reform initiatives
Despite its dismal Q1 FY2021 GDP figures, India can grow rapidly again, to gainfully employ the 90 million workers expected to enter the non-farm job market over this decade, write Shirish Sankhe and Anu Madgavkar in The Economic Times.

McKinsey Quarterly
Sep 18, 2020

Walking out of the hospital: The continued rise of ambulatory care and how to take advantage of it
Ambulatory care is one of the fastest-growing and highest-margin segments of the healthcare industry. Analyzing variations in Commercial claims data and doctor surveys shows that significant growth potential remains. While many health systems have benefited from investing ahead of this trend, significant opportunity remains to be captured.

McKinsey Quarterly
Sep 17, 2020

Twelve million new online service users in CEE
The number of people in CEE who have accessed at least one online service has risen by 15 percent points since the start of the COVID-19 pandemic, according to the new "COVID-19 Digital Sentiment Insights" survey.

McKinsey Quarterly
Sep 17, 2020

Your organization is grieving—here's how you can help
Responsive leaders need to bring the mourning process forward in their organizational culture—and in their own leadership approach.

McKinsey Quarterly
Sep 17, 2020

The European path to reimbursement for digital health solutions
The "fail fast and break things" approach that tech start-ups favor probably won't work in healthcare. A slower, more deliberate route to market and reimbursement is required.

McKinsey Quarterly
Sep 17, 2020

Power Plant 4.0: Embracing next-generation technologies for power plant digitization
As industry 4.0 technology continues to advance, existing data can be harnessed to develop machine-learning solutions that deliver real value, optimize decision making, increase flexibility, and attract top talent.

McKinsey Quarterly
Sep 17, 2020

Five COVID-19 aftershocks reshaping mobility's future
The pandemic will change the face of mobility, both now and when the crisis ends.

McKinsey Quarterly
Sep 17, 2020

Five Fifty: High stakes for stakeholder capitalism
As environmental, social, and governance issues become more urgent, companies are looking to create both profits and progress.

McKinsey Quarterly
Sep 17, 2020

A ‘GOLD standard' in brand growth for Japan's pharmaceutical market
Our GOLD standard will help transform your pharmaceutical brand and achieve accelerated growth.

McKinsey Quarterly
Sep 17, 2020

Buckets of innovation: How digital has transformed a mining company in Indonesia
Hanifa Indradjaya, the president director of PT Petrosea, discusses how digital can drive sustainability, efficiency, and operational excellence.

McKinsey Quarterly
Sep 16, 2020

Building and sustaining value in advanced industries through analytics-enabled pricing
Companies that adopt an analytics-driven approach to pricing are more likely to thrive than companies that maintain the status quo.

McKinsey Quarterly
Sep 16, 2020

COVID-19: Implications for business
Our latest perspectives on the coronavirus outbreak, the twin threats to lives and livelihoods, and how organizations can prepare for the next normal.

McKinsey Quarterly
Sep 16, 2020

A rolling disruption: COVID-19's implications for private equity and portfolio companies
The pandemic has triggered seismic economic and societal changes. New research can help sponsors assess the strength and direction of these tremors.

McKinsey Quarterly
Sep 16, 2020

Follow the leaders: How governments can combat intensifying cybersecurity risks
It is undoubtedly challenging to craft and execute a national cybersecurity strategy. Our research reveals common elements of successful strategies.

McKinsey Quarterly
Sep 16, 2020

Electric mobility after the crisis: Why an auto slowdown won't hurt EV demand
Global auto sales plunged during the COVID-19 crisis, but electric mobility has remained remarkably resilient in some countries. Here's what's ahead for the electric-vehicle market.

McKinsey Quarterly
Sep 16, 2020

The 1.5-degree challenge
Holding warming to 1.5°C above preindustrial levels could limit the most dangerous and irreversible effects of climate change.

McKinsey Quarterly
Sep 16, 2020

The 21st-century cement plant: Greener and more connected
The cement plant of the future will embrace digitization and sustainability trends to earn a competitive advantage and build resilience.

McKinsey Quarterly
Sep 16, 2020

Making healthcare more affordable through scalable automation
As more healthcare companies start to implement automation technologies, the ability to coordinate across the organization in achieving scale will be a major determinant of success.

McKinsey Quarterly
Sep 15, 2020

Improving the fragile US supply of blood
For a system that relies on the altruism of contributors, an aging class of donors and changing attitudes put the nation's blood supply at risk.

McKinsey Quarterly
Sep 15, 2020

How CIOs and CTOs can accelerate digital transformations through cloud platforms
To capture the real value from cloud, companies need to focus their investments and build a cloud-ready operating model.

McKinsey Quarterly
Sep 15, 2020

Six problem-solving mindsets for very uncertain times
Even the most inscrutable problems have solutions—or better outcomes than have been reached so far. Here's how the best problem solvers crack the code.

McKinsey Quarterly
Sep 15, 2020

Modernizing military acquisition and sustainment for the 21st century
A strategy with five ingredients can help acquisition systems deal with stretched budgets, time overruns, and the COVID-19 crisis.

McKinsey Quarterly
Sep 15, 2020

An experiment to inform universal basic income
As income inequality and economic upheaval take center stage, is a guaranteed minimum income worth considering? Results from a two-year experiment in Finland offer clues.

McKinsey Quarterly
Sep 14, 2020

The Fourth Industrial Revolution and manufacturing's great reset
Manufacturers that are ahead in scaling advanced production technologies are successfully navigating four durable shifts that are critical to managing unprecedented disruption.

McKinsey Quarterly
Sep 14, 2020

Scaling agility: A new operating model for insurers
Industry-leading insurers have proved enterprise-wide agility delivers the innovation and change incumbents need. The COVID-19 crisis has also highlighted the need for organizational change.

McKinsey Quarterly
Sep 11, 2020

The new imperative for grid operators
Advanced-analytic models and solutions can help transmission and distribution companies boost operational performance to withstand mounting economic and regulatory pressure.

McKinsey Quarterly
Sep 11, 2020

Software ‘should costing': A new procurement tool for automotive companies
Analytics-based cost algorithms and agile-inspired methods can help OEMs reduce automotive software costs by up to 30 percent and improve delivery timelines.

McKinsey Quarterly
Sep 11, 2020

How clean can the nickel industry become?
Global demand for Class 1 nickel could skyrocket, especially for use in electric vehicles. Can the industry meet these needs—and sustainability goals?

McKinsey Quarterly
Sep 11, 2020

From there to here: 50 years of thinking on the social responsibility of business
Milton Friedman's pathbreaking essay on corporate purpose was published on September 13, 1970. How much has management thinking evolved?

McKinsey Quarterly
Sep 11, 2020

Ecosystem 2.0: Climbing to the next level
After a first wave of trials, incumbents are shaking up value chains to attract new ecosystem customers—and tap potentially huge pools of value.

McKinsey Quarterly
Sep 10, 2020

A new prescription for M&A in pharma
Adopting a through-cycle approach to deal making in the wake of the COVID-19 pandemic can position pharmaceutical companies for greater success in the next normal.

McKinsey Quarterly
Sep 10, 2020

Memo to the CFO: A new approach to 2021 budgeting starts now
The financial-planning process for 2021 presents an opportunity to turn hard-earned lessons from the COVID-19 pandemic into an enduring exercise in linking strategy to value.

McKinsey Quarterly
Sep 10, 2020

Racial equity in financial services
The financial services talent pipeline shows a lack of representation of people of color, most acutely at senior levels. Changes in three key areas can help companies make progress.

McKinsey Quarterly
Sep 10, 2020

Reimagine insurance: Five keys to innovation
The pandemic could usher in a new era for the global industry, with implications for strategy and organization. McKinsey's three regional practice leaders share insights on what the future holds.

McKinsey Quarterly
Sep 10, 2020

The hidden perils of unresolved grief
The pandemic is fueling a wave of grief and loss that threatens to derail leaders and hurt organizations. Yet when addressed, grief can be a creative force that turns loss into inspiration.

McKinsey Quarterly
Sep 10, 2020

What now? Decisive actions to emerge stronger in the next normal
Six months into the COVID-19 pandemic, it is time for companies to act, not react.

McKinsey Quarterly
Sep 09, 2020

What will it take to achieve Vietnam's long-term growth aspirations?
COVID-19 has interrupted the country's journey to become a high-performing economy, but the right structural adjustments could help get it back on track.

McKinsey Quarterly
Sep 09, 2020

The need for speed in the post-COVID-19 era—and how to achieve it
Survey findings confirm that organizational speed is an essential ingredient for outperformance in times of unprecedented change, and point to three ways companies can gain speed for the longer term.

McKinsey Quarterly
Sep 04, 2020

Understanding the hidden costs of COVID-19's potential impact on US healthcare
While the direct impact of COVID-19 has already been substantial, additional layers of delayed or indirect impact have the potential to dwarf the immediate effects. These additional layers of impact related to COVID-19 could result in $125 billion to $200 billion in incremental annual US health system cost.

McKinsey Quarterly
Sep 03, 2020

The value pitch: The importance of team value management
Football is a business unlike any other. While money is important, the winning formula is more about the sound management of a club's most important asset: its team.

McKinsey Quarterly
Sep 03, 2020

The Chinese consumer: Resilient and confident
In this podcast, two China-based McKinsey partners impart advice on how companies can succeed in China's fast-recovering consumer market.

McKinsey Quarterly
Sep 03, 2020

The future corporate center: Functional efficiency runs in the family
In the corporate center, efficiency begets efficiency—and inefficiency begets inefficiency. The trick is to get more of the former and less of the latter.

McKinsey Quarterly
Sep 03, 2020

How the Iowa derecho has affected 2020 crops
An estimated 3.1 million to 3.8 million acres of corn and soybeans have been damaged.

McKinsey Quarterly
Sep 03, 2020

Improving battery-electric-vehicle profitability through reduced structural costs
As sales of battery electric vehicles increase, OEMs need to focus on R&D excellence, flexible manufacturing, and value-chain integration to improve profitability.

McKinsey Quarterly
Sep 03, 2020

Desalination is not the only answer to Chile's water problems
Understand the implications for copper mines in the region.

McKinsey Quarterly
Sep 03, 2020

Downstream oil and gas amid COVID-19: Succeeding in a changed market
North American industry shapers will quickly develop strong market perspectives, adopt flexible staffing models, and deploy streamlined labor pools aligned with decisive strategic and operational choices.

McKinsey Quarterly
Sep 03, 2020

Digital transformation in energy: Achieving escape velocity
The need for digital value is greater and the barriers to change are lower—yet inertia persists. Three practical lessons can help energy companies break through.

McKinsey Quarterly
Sep 03, 2020

Four ways to improve technology service resiliency
Companies can significantly reduce technology system outages and other costly tech glitches by improving incident response and how they manage change.

McKinsey Quarterly
Sep 02, 2020

Engaging employees to use analytics: How mining companies solve the adoption challenge
Advanced analytics can drive value only if employees use them to make decisions. But adoption is often the biggest stumbling block in analytics initiatives. Here's how to get it right.

McKinsey Quarterly
Sep 02, 2020

Beating the shrink on grocery shelves
How leading grocers are reducing waste and bolstering profits while keeping pace with shoppers' changing needs.

McKinsey Quarterly
Sep 02, 2020

Adapting tax collection for uncertain times
In response to the economic uncertainty caused by the pandemic, many tax authorities are considering new approaches to tax management, adjusting their collections strategies to reflect the new reality.

McKinsey Quarterly
Sep 02, 2020

Tech-enabled asset productivity in chemicals and agriculture
Selecting the right combination of traditional and tech-enabled maintenance and reliability solutions is critical to delivering improved performance and higher operating margins.

McKinsey Quarterly
Sep 02, 2020

Reimagining emerging ASEAN in the wake of COVID-19
A focus on five key levers could both accelerate the region's recovery and make the gains more enduring.

McKinsey Quarterly
Sep 02, 2020

US Hispanic and Latino lives and livelihoods in the recovery from COVID-19
Hispanics and Latinos are key to the US recovery but have been damaged disproportionately by the pandemic. Targeted interventions are required to improve their health and economic outcomes.

McKinsey Quarterly
Sep 02, 2020

Why healthy institutional investors outperform
A strong mission and excellent talent management make for healthy institutions—and better investment performance.

McKinsey Quarterly
Sep 02, 2020

Will quantum computing drive the automotive future?
As quantum computing comes closer to reality, automotive players are exploring its potential.

McKinsey Quarterly
Sep 01, 2020

Reskilling for a changing economy: A discussion with Glenn Youngkin
Youngkin, chair of the Virginia Ready Initiative, talks about easing unemployment and strengthening Virginia's economy by connecting people with training, financial support, and job opportunities.

McKinsey Quarterly
Sep 01, 2020

Needle in a haystack: Patents that inspire agricultural innovation
An enhanced patent-review strategy could boost innovation capabilities for agricultural-input companies.

McKinsey Quarterly
Sep 01, 2020

Leadership's role in fixing the analytics models that COVID-19 broke
COVID-19 has upended life as we knew it, and our new behaviors are wreaking similar havoc on some analytics models that rely on historical data. How can leaders enable teams to get analytics back on track?

McKinsey Quarterly
Sep 01, 2020

Medtech's call to action: Meeting the demand surge caused by COVID-19
Five interventions have helped manufacturers ease supply constraints for medtech products during the pandemic. Important lessons have been learned along the way.

McKinsey Quarterly
Sep 01, 2020

GSK's Brian McNamara on the business impact of COVID-19
The CEO of GlaxoSmithKline Consumer Healthcare discusses the global challenges and possibilities of the next normal and the shifts now underway in consumer behavior.

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