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McKinsey Quarterly
Oct 18, 2021

Industrial-resource productivity and the road to sustainability
As industrial companies—especially in process industries—strive for a zero-carbon future, a time-tested approach shows renewed value in helping reduce carbon by up to one-third in three to five years.

McKinsey Quarterly
Oct 18, 2021

Technology-driven growth in China: An interview with Jiang Xing
The CEO of ZhongAn Insurance says the industry can generate momentum for growth by taking advantage of trends, preparing for future developments, and increasing investments in digital transformation.

McKinsey Quarterly
Oct 18, 2021

Setting a new bar for online higher education
Colleges and universities that learn from online education pioneers could improve operations and students' experiences—and ensure their long-term viability.

McKinsey Quarterly
Oct 18, 2021

The future of federal work
How can the federal government think about remote work and the workplace environment—and communicate changes to its workforce?

McKinsey Quarterly
Oct 15, 2021

Preparing global business services for the next normal
Shared-services and GBS organizations face twin needs: to accelerate digital capabilities and learn to work within a constantly evolving environment.

McKinsey Quarterly
Oct 15, 2021

Value creation: How can the semiconductor industry keep outperforming?
The industry has made vast profitability gains in recent years. Can it seize the moment to accelerate value creation even further?

McKinsey Quarterly
Oct 15, 2021

In search of speed: A new way for retailers to organize
As global organizations seek to recast themselves for speed, the retail sector has been under significant pressure. Enterprise agility is emerging as a solution.

McKinsey Quarterly
Oct 15, 2021

How a tech company went from moving data to using data: An interview with Ericsson's Sonia Boije
Ericsson's head of data enablement explains how the company is enabling its people to make full and effective use of data.

McKinsey Quarterly
Oct 15, 2021

Author Talks: Dorothy A. Brown on the whiteness of wealth
In her new book, the Emory University law professor explains why US tax policy disadvantages Black Americans—and how to make the system more equitable.

McKinsey Quarterly
Oct 15, 2021

Emerging stronger from the crisis: What's next for regional providers?
Regional healthcare providers should address some familiar topics—with speed and all at once—to thrive in the next normal.

McKinsey Quarterly
Oct 14, 2021

Insurance: Transforming risk and compliance
As economies emerge from the pandemic and plan for the next decade of growth, insurance companies need to rethink the strategic function of risk.

McKinsey Quarterly
Oct 14, 2021

Jumpstarting value creation with data and analytics in fashion and luxury
In a time of uncertainty, fashion and luxury companies are struggling to monetize their data. Leading firms are moving swiftly, gaining market share, and creating lasting value.

McKinsey Quarterly
Oct 14, 2021

Net zero by 2035: A pathway to rapidly decarbonize the US power system
Ten strategic moves can help the power sector play a pivotal role in reducing carbon emissions.

McKinsey Quarterly
Oct 13, 2021

Scaling AI like a tech native: The CEO's role
Embedding AI across an enterprise to tap its full business value requires shifting from bespoke builds to an industrialized AI factory. MLOps can help, but the CEO must facilitate it.

McKinsey Quarterly
Oct 13, 2021

How one approach to M&A is more likely to create value than all others
Two decades of research show that, while large deals still have their place, programmatic M&A strategies continue to create gains in excess total returns to shareholders, at lower levels of risk.

McKinsey Quarterly
Oct 12, 2021

Five Fifty: The invisible edge
Fast-growing companies spend 2.6 times more than slower ones on intangible assets like brand, skills, and knowledge. Are you investing enough in the assets you can't see?

McKinsey Quarterly
Oct 12, 2021

Five technology building blocks to power customer-centric, data-driven growth
Personalization at scale can optimize every customer experience when executed well. What are the key success factors leading organizations focus on to deliver customer-centric growth?

McKinsey Quarterly
Oct 12, 2021

Exploring cultivated meat
Only recently it was a futuristic dream—but today, cultivated meat is a product consumers are just beginning to taste. The next step is scaling a global industry.

McKinsey Quarterly
Oct 12, 2021

Digital health ecosystems: Voices of key healthcare leaders
COVID-19 has made it more pressing than ever to integrate online and offline offerings and to establish integrated health ecosystems. We asked key healthcare leaders about their views to make this change happen.

McKinsey Quarterly
Oct 12, 2021

Cloud-migration opportunity: Business value grows, but missteps abound
Companies aim to embrace the cloud more fully, but many are already failing to reap the sizable rewards. Outperformers have shown what it takes to overcome the costly hurdles.

McKinsey Quarterly
Oct 12, 2021

An on-demand revolution in customer-experience operations?
Whether relying mainly on in-house or external talent, gig-style staffing models—when managed carefully—could give customer care the horsepower and flexibility it needs for today's increasingly volatile markets.

McKinsey Quarterly
Oct 12, 2021

The McKinsey Crossword: Rapid Return | No. 45
Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you're looking for a quick win.

McKinsey Quarterly
Oct 12, 2021

Next in loyalty: Eight levers to turn customers into fans
How do top-performing companies maximize the impact of their loyalty programs in the next normal? By focusing on customer behavior, segment by segment.

McKinsey Quarterly
Oct 11, 2021

Merchant acquiring and the $100 billion opportunity in small business
What will it take to grow in the age of value-added services? Our work with payments practitioners suggests a few promising strategies for serving smaller companies.

McKinsey Quarterly
Oct 11, 2021

The Committed Innovator: A conversation with Loonshots author Safi Bahcall
The entrepreneur and innovation adviser explains how to make bold innovations flourish.

McKinsey Quarterly
Oct 11, 2021

Achieving win-win spin-offs
By acknowledging and addressing four factors relating to execution and operations, ParentCo can separate from SpinCo in a way that creates value for both.

McKinsey Quarterly
Oct 11, 2021

CBDC and stablecoins: Early coexistence on an uncertain road
With the rapid rise in circulation of stablecoins over the past couple of years, central banks have stepped up efforts to explore their own stable digital currencies.

McKinsey Quarterly
Oct 11, 2021

Future of Asia: The future of financial services
Changes in Asia's consumer markets offer new and diverse opportunities for growth.

McKinsey Quarterly
Oct 11, 2021

How transaction banks are reinventing treasury services
As clients demand solutions to enhance their corporate treasury activities, banks are increasingly partnering with fintechs and software players.

McKinsey Quarterly
Oct 08, 2021

How affordable is mental healthcare? The long-term impact on financial health
Those who report mental illness have disproportionately faced economic disadvantages and report greater financial stress.

McKinsey Quarterly
Oct 08, 2021

How CPG companies can sell online profitably
Making a profit in e-commerce can be a struggle for consumer-packaged-goods manufacturers. Two McKinsey experts discuss the problem—and potential solutions.

McKinsey Quarterly
Oct 08, 2021

Author Talks: Indra Nooyi on leadership, life, and crafting a better future
The trailblazing former CEO of PepsiCo discusses the events that shaped her life and offers a blueprint for work-family conundrums.

McKinsey Quarterly
Oct 08, 2021

The digital future of manufacturing consumer packaged goods
Nearly two years of tumult have accelerated disruption, with lasting effects on society and business. To thrive in the consumer-packaged- goods industry, digital and analytics are now essential.

McKinsey Quarterly
Oct 08, 2021

Strategy for a digital world
A winning digital strategy requires new twists to familiar moves.

McKinsey Quarterly
Oct 07, 2021

Can Japan finally become a start-up power?
Long viewed as a relative laggard, Japan's start-up ecosystem is beginning to come into its own. Investor Paul McInerney sheds light on the evolving environment for entrepreneurs.

McKinsey Quarterly
Oct 07, 2021

Driving Asia's $10 trillion consumption growth opportunity
Asian consumers are changing the way they shop and spend, and these shifts are creating a $10 trillion growth opportunity over the next decade. Tiago Devesa, engagement manager in McKinsey's Sydney office, explains what these new consumption patterns are, and what this means for businesses.

McKinsey Quarterly
Oct 07, 2021

Future-proofing the organization the ‘helix' way
The German auto supplier ZF Friedrichshafen is reinventing a key division. Its head of transformation explains how separating the company's people leadership from its product lines improves both.

McKinsey Quarterly
Oct 07, 2021

Global Economics Intelligence executive summary, September 2021
Rapid growth and strong demand bump against pandemic-related disruptions; energy prices surge, but long-term inflation expectations remain moderate.

McKinsey Quarterly
Oct 07, 2021

Global payments 2021: Transformation amid turbulent undercurrents
The global payments sector is poised for a quick return to healthy growth, but the benefits will not flow evenly to all participants.

McKinsey Quarterly
Oct 07, 2021

Mastering change: The new CFO mandate
New research shows that now is the time for finance leaders to lean into the evolution of their roles and reassert themselves as strategic partners and digital enablers to the business.

McKinsey Quarterly
Oct 06, 2021

Forward Thinking on economies beyond COVID-19 with Michael Spence
A Nobel laureate explores postpandemic prospects, explaining why his cautious optimism about the economic recovery has been replaced by concern related to the slow vaccine rollout in lower-income economies, fragile supply chains, and extreme weather events.

McKinsey Quarterly
Oct 06, 2021

Crossing the horizon: North American asset management in the 2020s
The past 18 months have planted multiple seeds of disruption which are setting a dynamic new horizon of growth for the industry in the coming decade.

McKinsey Quarterly
Oct 06, 2021

Supporting unpaid caregivers in crisis: A talk with Alexandra Drane
The CEO of Archangels reveals startling new insights on the health of American unpaid caregivers amid the COVID-19 crisis.

McKinsey Quarterly
Oct 06, 2021

Unlocking the banking technology workforce
Leading banks have made deep-seated changes to their technology spending priorities, role mix, and talent mix, unlocking a step change in productivity.

McKinsey Quarterly
Oct 05, 2021

Author Talks: Parag Khanna on the forces creating a new geography of opportunity
Parag Khanna provides a vision of the next phase of human civilization—one that is both mobile and sustainable.

McKinsey Quarterly
Oct 05, 2021

Accelerating pandemic response efforts: An interview with CEPI's Richard Hatchett
Amid the COVID-19 crisis, the CEO of the Coalition for Epidemic Preparedness Innovations explains his five-year strategy that includes reducing vaccine timelines.

McKinsey Quarterly
Oct 05, 2021

For Bond Analysts | No. 44
Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you're looking for a quick win.

McKinsey Quarterly
Oct 05, 2021

From tech tool to business asset: How banks are using B2B APIs to fuel growth
Banks can use APIs to generate income growth from corporate customer segments, improve customer experience, and fuel innovation.

McKinsey Quarterly
Oct 04, 2021

Transforming customer experience in utilities
Utility leaders are achieving great customer experiences while driving out costs. Doing so requires customer-experience transformations around self-service and digital channels.

McKinsey Quarterly
Oct 01, 2021

Look out below: What will happen to the space debris in orbit?
With more satellites and space debris in orbit, it's time for a new approach for mitigating collisions.

McKinsey Quarterly
Oct 01, 2021

Lessons from the rapidly evolving regulation of digital banking
Regulators seeking ways to balance protection of customers' interests, financial institutions' risks, and their other policy objectives for digital banking can learn from early regulatory experiences.

McKinsey Quarterly
Oct 01, 2021

Agile business portfolio management
Companies that regularly refresh their portfolios tend to outperform, but deciding when and how to divest a business may be the most challenging part of M&A.

McKinsey Quarterly
Oct 01, 2021

Built to last: Making sustainability a priority in transport infrastructure
Every year, trillions of dollars are invested in the infrastructure that helps us—and our goods—get around. What will it take to move the transport infrastructure industry toward carbon zero?

McKinsey Quarterly
Sep 30, 2021

A manufacturing footprint fit for the future, via advanced analytics
Consumer-goods companies are under pressure to optimize manufacturing for the next normal. Advanced analytics could drive significant impact for their complex footprints and portfolios.

McKinsey Quarterly
Sep 30, 2021

How top tech trends will transform insurance
Over the next decade, the fully tech-enabled insurer will bear little resemblance to today's organization. Five trends, individually and in combination, will have a seismic impact.

McKinsey Quarterly
Sep 30, 2021

Global perspectives on insurtechs
The growth of insurtechs is driving innovation and disruption in the industry. Four McKinsey experts discuss the current state and the future evolution of the field.

McKinsey Quarterly
Sep 30, 2021

This time it's personal: Shaping the ‘new possible' through employee experience
In an era of workplace upheaval, companies that create tailored, authentic experiences strengthen employee purpose, ignite energy, and elevate organization-wide performance.

McKinsey Quarterly
Sep 30, 2021

The Future of Digital Innovation in China: Megatrends Shaping One of the World's Fastest Evolving Digital Ecosystems
The paths taken by Chinese companies have relevant implications for other digital and traditional players as they craft their strategies.

McKinsey Quarterly
Sep 29, 2021

When agile marketing breaks the agency model
The journey to agile marketing can be hard. But for many marketers and agencies, it offers the opportunity to forge a better partnership.

McKinsey Quarterly
Sep 29, 2021

Economic conditions outlook, September 2021
Executives' sentiment on economic conditions continues to be positive, even as concerns mount—yet again—over the pandemic's threat to growth.

McKinsey Quarterly
Sep 29, 2021

Evolution and opportunity in the postpandemic economy
Industry and the government have evolved rapidly since the COVID-19 outbreak. What still needs to change, what will stay, and what will be left behind in the postpandemic economy?

McKinsey Quarterly
Sep 28, 2021

E(lectric) Commerce: Volta Trucks' vehicle for sustainable delivery
Commercial trucks are a major source of emissions in cities. Carl-Magnus Norden thinks his start-up can be the catalyst needed to make the sector more environmentally-friendly.

McKinsey Quarterly
Sep 28, 2021

Cyber resilience: Protecting America's digital infrastructure
Faced with rising cyberthreats, government and the private sector will need to improve their digital hygiene while also preparing for the next wave of cyber adversaries.

McKinsey Quarterly
Sep 28, 2021

At the Food Company | No. 43
Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you're looking for a quick win.

McKinsey Quarterly
Sep 28, 2021

Capital markets' message to financial institutions: Differentiate or perish
Since the start of the COVID-19 pandemic, investors have rewarded specialist financial institutions and universal banks making bold portfolio moves.

McKinsey Quarterly
Sep 28, 2021

How industrial companies can put e-commerce at the heart of their growth strategy
How can industrial companies maintain strong bonds with distributors while cultivating direct sales through e-commerce?

McKinsey Quarterly
Sep 28, 2021

Who's left? Engaging the remaining hesitant consumers on COVID-19 vaccine adoption
While more Americans receive and show openness to receiving the COVID-19 vaccine, concerns persist among guardians of children and other cautious segments.

McKinsey Quarterly
Sep 27, 2021

Operationalizing machine learning in processes
Machine learning shows tremendous potential for increasing process efficiency. But generating real, lasting value requires more than just the best algorithms.

McKinsey Quarterly
Sep 27, 2021

Lighthouses unlock sustainability through 4IR technologies
At manufacturing lighthouses, the Fourth Industrial Revolution makes sustainability easier. Environmental sustainability and operational competitiveness reinforce one another, thanks to digital.

McKinsey Quarterly
Sep 27, 2021

Africa's green manufacturing crossroads: Choices for a low-carbon industrial future
In Africa, the decarbonization of the manufacturing sector and economic growth and industrialization can go hand in hand; the choices the continent makes now will be critical for its future success and prosperity.

McKinsey Quarterly
Sep 27, 2021

China's consumption story steadily evolving
China's consumption story is evolving. Rising incomes still matter, but the primary feature of the next decade may very well be the impact of sweeping demographic and social change that is coinciding with the rapid march of technology. To find the consumers who will drive China's growth, you need to look at very different groups of individuals. So who are the consumers who are key to growth? Jonathan Woetzel and Jeongmin Seong highlight five consumer shifts that matter.

McKinsey Quarterly
Sep 24, 2021

A playbook for newly minted private equity portfolio-company CEOs
Unprecedented private equity deal flow means more leaders than ever are stepping into the portfolio-company CEO role. Here's guidance from the experts on the role's unique challenges and demands.

McKinsey Quarterly
Sep 24, 2021

How data and analytics are redefining excellence in P&C underwriting
Most P&C insurers in Europe and North America are investing in data and analytics to improve underwriting; those with the most advanced capabilities enjoy better operating results and performance.

McKinsey Quarterly
Sep 24, 2021

Moving beyond agile to become a software innovator
Companies need to borrow a page from the tech industry's playbook to understand how to use agile to build better products and experiences.

McKinsey Quarterly
Sep 24, 2021

The rise of digital marketing in medtech
Digital marketing offers medtech companies powerful ways to personalize engagement with healthcare professionals and respond to their changing needs.

McKinsey Quarterly
Sep 23, 2021

The new marketing model for growth: How CPGs can crack the code
A sophisticated, predictive, and customized new marketing agenda is enabling CPG marketers to fulfill their new growth mandate. Here are the key ingredients.

McKinsey Quarterly
Sep 23, 2021

Four ways pharma companies can make their supply chains more resilient
Pharmaceutical supply chains have become global and complex. With more outsourcing, new modalities, and novel ways to reach patients, it's critical to ensure that they can withstand shocks.

McKinsey Quarterly
Sep 23, 2021

How many people are really needed in a transformation?
Deciding how many employees to involve in an organization's transformation shouldn't be a guessing game. New research can help.

McKinsey Quarterly
Sep 23, 2021

Emerging markets leap forward in digital banking innovation and adoption
As consumer use of digital banking accelerates in Asia-Pacific, the region's emerging markets have become the hub of banking innovation for digital business models.

McKinsey Quarterly
Sep 23, 2021

How Telkomsel transformed to reach digital-first consumers
A 26-year-old incumbent seized an opportunity to reinvent itself—and attract its next generation of customers.

McKinsey Quarterly
Sep 23, 2021

A turning point for US auto dealers: The unstoppable electric car
Electric-vehicle sales are surging, transforming every aspect of the business. Our assessment helps US auto dealers prepare for the coming change.

McKinsey Quarterly
Sep 23, 2021

Banking on the ‘soft stuff'
The lessons of transforming performance at one midsize US bank came down to shifting mindsets and behaviors.

McKinsey Quarterly
Sep 23, 2021

C2C e-commerce: Could a new business model sell more old goods?
Like other e-commerce but with less fanfare, C2C trade has expanded during the COVID-19 crisis alongside demand for recycled goods. A new business model could support still stronger growth.

McKinsey Quarterly
Sep 23, 2021

Curbing methane emissions: How five industries can counter a major climate threat
Methane accounts for about one-third of global warming. New McKinsey research shows how five industries can cut emissions with proven technologies and at a reasonable cost.

McKinsey Quarterly
Sep 22, 2021

Closing the gender gap in Central and Eastern Europe
Empowering women in the workplace could unlock significant economic growth in the region.

McKinsey Quarterly
Sep 22, 2021

Buying into a more sustainable value chain
Two-thirds of the average company's environment, social, and governance footprint lies with suppliers. Procurement leaders who take bold action can make a decisive difference in sustainability.

McKinsey Quarterly
Sep 22, 2021

From fighter pilot to robotics pioneer: An interview with Missy Cummings
One of the US Navy's first female fighter pilots, the engineering and robotics professor talks about the promise and peril of automation in airplanes and cars, predicting a "very distinct shift away from replacing human reasoning to augmenting human reasoning."

McKinsey Quarterly
Sep 22, 2021

Ordering in: The rapid evolution of food delivery
Succeeding in the fast-growing food-delivery ecosystem will require understanding how overlapping economic forces affect a complex web of stakeholders.

McKinsey Quarterly
Sep 21, 2021

Rebooting customer experience to bring back the magic of travel
The COVID-19 pandemic upended life as we know it, and devastated the travel industry globally. As travel volumes are returning in many parts of the world, customer experience is emerging as the challenge of the recovery.

McKinsey Quarterly
Sep 21, 2021

The McKinsey Crossword: It's Greek to Me | No. 42
Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you're looking for a quick win.

McKinsey Quarterly
Sep 21, 2021

Five Fifty: The lonely economy
As households get smaller, new forms of connection and consumption are emerging. Are you ready to hug your robot friend?

McKinsey Quarterly
Sep 21, 2021

Cloud cost-optimization simulator
This cloud cost-optimization simulator details the range of levers that can be used to substantially reduce costs for one illustrative scenario of an application on the cloud.

McKinsey Quarterly
Sep 21, 2021

Electrifying the bottom line
Electric-vehicle sales are increasing, yet many OEMs are still defining their path toward profitability. Our new report helps automotive leaders improve their EV business strategy.

McKinsey Quarterly
Sep 20, 2021

Fostering sustainable development through open data for finance
Digital finance has many aspects that can improve the workings of emerging economies and further the cause of sustainable development. Open data for finance, where financial data is shared digitally among financial institutions with limited effort or manipulation, is a powerful tool to that end, write Anu Madgavkar and Olivia White.

McKinsey Quarterly
Sep 20, 2021

Government data management for the digital age
Public institutions can make more of their data resources. Five actions can help them modernize their data infrastructures and unlock significant value across state, economy, and society.

McKinsey Quarterly
Sep 20, 2021

Pfizer's mix of science and grit alters the course of COVID-19
Angela Hwang, Pfizer's head of biopharmaceuticals, talks about breaking new ground when the pressure is on—and how having a deep company heritage can help.

McKinsey Quarterly
Sep 20, 2021

Pfizer's mix of science and grit alters the course of its COVID-19 response
Angela Hwang, Pfizer's head of biopharmaceuticals, talks about breaking new ground when the pressure is on—and how having a deep company heritage can help.

McKinsey Quarterly
Sep 17, 2021

Fast forward: How cloud computing could transform risk management
Cloud-based computing will provide tangible benefits for banking risk management functions, but risk leaders face significant challenges migrating their systems and activities from on-premises to the cloud.

McKinsey Quarterly
Sep 17, 2021

Author Talks: Ella Bell Smith on why race and class are wedges between women
Addressing gender alone won't help women rise to the top.

McKinsey Quarterly
Sep 16, 2021

Manufacturing process innovation for industrials
Industrial manufacturing levels in the United States have been falling for decades, but process innovation is gaining steam and could reinvigorate this struggling sector.

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