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Jan 21, 2022
Europe's big aspiration to reverse the decline of its rail freight industry will require significant effort, with substantial investment and smart thinking. Governments and industry players can help to achieve this goal, as there are examples of success to draw on and some key levers to pull.
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Jan 21, 2022
In a digital age, live voice contacts matter even more in providing a high-quality customer experience. New technologies make voice-data analysis easier to achieve, for lasting results.
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Jan 20, 2022
Consumer-goods companies are setting ambitious sustainability targets for themselves. To reach those targets, however, changes are required along the entire value chain—with a concrete road map.
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Jan 20, 2022
A recent McKinsey survey found that more than 30 percent of nurses are thinking of leaving direct patient care. What can be done to inspire them to stay?
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Jan 20, 2022
Consumer-goods makers' supply chains are weathering enormous strain. Here's a quick look at how to strengthen them for the future.
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Jan 20, 2022
The decline of the US manufacturing industry has contributed to rising inequality and hurt the country's global competitiveness—a revitalization could contribute to sustainable and inclusive growth.
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Jan 19, 2022
Medicare patients are at the forefront of much of the change sweeping the healthcare industry, including shifts to virtual care delivery, more home care, and the adoption of value-based care models.
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Jan 19, 2022
Despite a shortage of cloud talent, top companies are finding ways to get past table stakes and build the capabilities needed.
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Jan 19, 2022
Generous and specific financial incentives can help drive and sustain a rapid performance improvement. Seven principles can assist in delivering the maximum benefit during a transformation.
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Jan 19, 2022
Asia's corporate landscape is changing rapidly and the role and priorities of CEOs may need to evolve.
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Jan 19, 2022
James Heskett examined leading companies around the world and found that organizational culture makes employees more loyal, more productive, and more creative.
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Jan 18, 2022
The COVID-19 pandemic has highlighted the necessity to center customer experience in dealings with government agencies. This benefits customers, government employees, and agencies' reputations alike.
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Jan 18, 2022
How B2B sales pioneers empower their sellers and drive sustained growth with data and analytics.
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Jan 14, 2022
Freight transport is responsible for a high percentage of vehicle emissions. Substantial reductions will require a greater focus on medium- and heavy-duty trucks.
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Jan 14, 2022
A series of consumer surveys and interviews conducted by McKinsey finds Gen Zers reporting the least positive life outlook, including lower levels of emotional and social well-being than older generations.
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Jan 14, 2022
Fragmented routes to market are being digitalized around the world. Profitability has been elusive for the disruptors, but a thorough blueprint, the right value proposition, and an ecosystem model can help.
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Jan 13, 2022
The return of inflation makes price negotiation a more demanding—and strategically critical—capability.
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Jan 13, 2022
Despite uncertainties, the US economy is robust. The year ahead could jolt further growth.
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Jan 13, 2022
The head of MIT's Center for Constructive Communication talks about how data can help storytellers, what audiences of the future might look like, and why artificial intelligence cannot replace human creativity.
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Jan 12, 2022
What is it like to steer one of the world's largest consumer supply chains through a pandemic?
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Jan 12, 2022
"William Blake talked about the dark Satanic mills, these inhuman pieces of tangible capital. Intangible capital is in some ways about what makes us human. It's about ideas, and it's about relationships. It's about expressiveness. Some people may ask whether we should we be making that the basis of the economy. But we would argue that this is actually making those things that matter to us as humans more central to our thriving."
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Jan 12, 2022
Striking the right balance between decentralized functions and centralized control starts with addressing the needs of business units.
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Jan 12, 2022
How can the cement and construction industry achieve net zero by 2050? Here are the key takeaways from a roundtable discussion McKinsey hosted at the COP26 Climate Change Conference.
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Jan 11, 2022
Today's clients want a cutting-edge client experience. To deliver it, wealth firms must boldly scale up analytics.
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Jan 11, 2022
Personal-development coach Tareq Azim discusses how his life experiences shaped his training philosophy to help NFL greats overcome fears, achieve emotional and mental resilience, and gain physical strength.
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Jan 11, 2022
Tulsa Remote's program to attract and support remote workers has become even more relevant during the pandemic and has big ambitions for the future of work.
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Jan 10, 2022
As the world gears up for net zero, demand for raw materials is set to soar. The energy transition presents unique challenges for metals and mining companies, which will need to innovate and rebuild their growth agenda.
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Jan 10, 2022
Dirk Holbach, chief supply-chain officer for Henkel's Laundry & Home Care business unit, shares lessons from his seven-year journey in the role and what leaders should be prepared for in the future.
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Jan 10, 2022
Since the pandemic began, there has been an increase in the number of children and young adults with behavioral- and mental-health issues. How can these issues be tackled holistically?
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Jan 10, 2022
Asia faces several key challenges in undertaking the net-zero transition, while standing out as being more exposed to physical climate risk than other parts of the world.
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Jan 10, 2022
With endless meetings, incessant emails, and casts of thousands, companies have mastered the art of unnecessary interactions. Winning in the next normal requires much more focus on true collaboration.
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Jan 10, 2022
Pharmaceutical and medical-device companies can get the most value from "smart quality" processes enabled with new technologies by adopting a holistic approach to building culture and capabilities.
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Jan 07, 2022
Medtech industry senior executives recently convened to discuss new-business building. Their experiences illuminate what it can do for companies, why it's so difficult, and how to get it right.
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Jan 07, 2022
How do you win the America's Cup? The fastest boat; the most advanced design technologies—and continuous testing and improvement. But if your equipment fails and your boat stops sailing, you lose the race, and potentially the Cup.
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Jan 07, 2022
What does it mean to embrace stakeholder capitalism? Two experts explain the rationale and the steps.
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Jan 07, 2022
Companies and governments must move quickly to gain a foothold in the fast-growing battery market for electric vehicles.
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Jan 07, 2022
Companies at the forefront of the technology frontier are empowering their workers with digital technologies—and the skills they need to use them.
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Jan 06, 2022
Sarah Bond discusses how Microsoft shifted its console-centric gaming business to make the most of its investments in cloud.
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Jan 05, 2022
How PayPal has made societal impact and purpose the guiding lights of its strategy.
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Jan 05, 2022
An analytics-enabled omnichannel commercial model can elevate HCP engagement, but many pharma companies are not sure where to start. We share a four-step methodology for transforming HCP engagement via analytics.
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Jan 05, 2022
With sophisticated cyberthreats on the rise, organizations must continue evolving by using novel strategies and technology. For cybersecurity providers, the challenges and opportunities are numerous.
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Jan 04, 2022
Women are doing more to support employee well-being but face higher stress levels as a result. Here's how leaders can help.
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Jan 04, 2022
Answering three questions about purpose and environmental, social, and governance issues can help business leaders zero in on what matters most for their organizations.
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Jan 04, 2022
Rosaline Chow Koo breaks down how CXA Group is working to make group insurance more profitable while simultaneously improving employees' health and financial well-being.
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Jan 03, 2022
Enrique Laso of MAPFRE USA discusses the insurer's decision to undertake a massive modernization effort and how it successfully managed this change while meeting its technical objectives.
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Jan 03, 2022
Robo-taxis promise affordable mobility. But with widely varying service costs across use cases and geography, providers must address operational and service issues to realize that promise.
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Dec 30, 2021
Global omnichannel players that crack the code will be well positioned for the years ahead. Four imperatives can support their journey.
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Dec 29, 2021
The time is now for grocery retailers to optimize their omnichannel grocery operations to take full advantage of market opportunities.
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Dec 28, 2021
In this age of omnichannel commerce, most supply chains run on old principles and processes. A few leaders can show us how a new operating model can answer the needs of today—and tomorrow.
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Dec 27, 2021
Automation offers a range of benefits for warehouses, from increasing productivity to reducing risk related to labor. To harness its full potential, retailers must develop an end-to-end strategy.
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Dec 24, 2021
Online is here to stay, but physical stores can—and should—play an important role in omnichannel distribution networks of retailers and vertically integrated brands.
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Dec 24, 2021
Incumbent omnichannel players are seeking ways to compete with same-day delivery speeds. There are four key places to start.
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Dec 24, 2021
With e-commerce surging, building direct-to-consumer capabilities is more important than ever—but how do companies truly scale their D2C business?
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Dec 23, 2021
The key to success in today's consumer industry lies in a clearly segmented approach that focuses on the supply chain and accounts for the varying requirements and preferences of consumers.
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Dec 23, 2021
The rise of SaaS has dramatically transformed the software industry and opened it to many new players. What will it take for India's SaaS start-ups to thrive in this new era.
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Dec 23, 2021
As omnichannel shopping becomes the new norm, consumer product and retail companies must be ready to deliver fast, impeccable omnichannel service. Doing so requires a new supply chain network approach.
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Dec 22, 2021
Success in digital M&A requires a clear strategy that guides target selection, due diligence, and integration.
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Dec 22, 2021
A recent McKinsey survey provides new insight into the future of autonomous vehicles, including those with advanced capabilities.
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Dec 21, 2021
While quantum computing is making headlines, two related technologies—quantum sensing and quantum communication—could reach the market earlier and potentially transform multiple industries.
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Dec 21, 2021
The COVID-19 pandemic has prompted pharma companies to rethink their organizational strategies. A survey of executives suggests where value might lie.
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Dec 21, 2021
Seasoned comic artist Tom Gauld discusses his first foray into children's books, the importance of bedtime rituals, and how his daughters inspired the making of a fairy tale.
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Dec 21, 2021
Executive sentiment ends the year on a generally positive note, with most survey respondents expecting 2022 to bring better economic conditions despite heightened risks from the pandemic and inflation.
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Dec 21, 2021
Before the COVID-19 pandemic, millions visited the Big Apple every year to fulfill their travel and business aspirations. What will it take for them to return?
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Dec 21, 2021
Zero-emission fuels and vessels will need to start being deployed at scale over the next decade to achieve full decarbonization of the shipping sector by 2050. This ambitious goal could be catalyzed by green corridors.
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Dec 20, 2021
McKinsey research shows that the global aesthetics injectables market could grow by 12 to 14 percent a year over the next five years if manufacturers and providers capitalize on the underlying trends.
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Dec 20, 2021
Extreme weather events are taking a toll on electric grids. Modeling climate-change resilience can provide valuable insights when and where they're needed most.
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Dec 20, 2021
Although the COVID-19 pandemic is far from over, mobility has returned to precrisis levels. But the industry faces changes in consumer preferences, technology, and regulation.
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Dec 20, 2021
A digital transformation demands fundamental change across every part of the company.
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Dec 20, 2021
Inequality starts on the dinner plate.
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Dec 20, 2021
Quantum computing could significantly reshape key industries in Europe. The region's executives and entrepreneurs should act now to harness its potential.
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Dec 20, 2021
The CEO is ultimately the only one who can shape and guide a successful digital transformation. Here's the playbook.
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Dec 17, 2021
The recent spate of spin-off announcements reveals the limits of diversification as well as some of the potential value-creating benefits of separations.
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Dec 17, 2021
Here's a look back at some of our favorite data visualizations from our Charting the Path to the Next Normal series.
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Dec 17, 2021
The year's defining moments offer insight into the elements that drive, unite, and inspire us as we face the future.
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Dec 17, 2021
To solve the burnout epidemic, organizations need to look beyond traditional wellness perks.
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Dec 17, 2021
Employed parents cite apathy and fatigue in new survey.
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Dec 16, 2021
Companies spend billions of dollars annually on diversity, equity, and inclusion efforts, but the results are few. Using basic tools to interrupt bias can help.
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Dec 16, 2021
The senior adviser for the Tencent Group discusses the competitive advantages of WeSure, the group's insurance-agency platform, and the wide-ranging challenges confronting modern insurers.
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Dec 16, 2021
Collaboration across the value chain is pivotal to decarbonizing the built environment—and it needs to start today.
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Dec 16, 2021
Jenny Johnson, president and CEO of Franklin Templeton, explains how the firm's acquisition of Legg Mason positions it for the next phase of growth.
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Dec 16, 2021
More and more digital businesses want to be viewed as a fintech provider. Arik Shtilman created a thriving start-up by offering companies a simple way to make that leap.
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Dec 16, 2021
As e-kickscooters gain popularity, more consumers are opting for private ownership. How will this affect shared-mobility providers?
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Dec 15, 2021
Applying digital to a spend control tower helps manage purchasing demand across an entire organization. The result: new mindsets that focus on value generation, not just budget availability.
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Dec 15, 2021
A leading economist and business school dean reflects on globalization, concluding that "we've learned people want to know policies will matter for them", and that "a lot of us underestimated the possible magnitude of distribution pressures from freer trade and immigration and flows of capital."
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Dec 15, 2021
Three McKinsey senior partners looked across more than 20 years' worth of data on 7,800 CEOs from 3,500 public companies across 70 countries and 24 industries to identify the mindsets that helped top chief executives deliver extraordinary impact.
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Dec 15, 2021
For two decades, the water in the taps of a West Virginia community didn't look, smell, or taste right. Was it the root of the community's health problems? One lawyer thought so.
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Dec 15, 2021
Our latest B2B Pulse research shows how the shift to omnichannel has permanently changed sales and suggests what companies can do to adjust.
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Dec 15, 2021
Effectively pursuing broad racial-equity goals can help consumer-facing companies better serve Black consumers.
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Dec 14, 2021
B2B companies that successfully apply commercial analytics are uncommon—and more likely to achieve uncommon success. Outperformers share four behaviors.
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Dec 14, 2021
Southeast Asia is home to millions of youth that are a source of creativity, dynamism and high economic potential. For over a decade, McKinsey's been committed to empowering these youth in support of the region's vibrant future.
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Dec 14, 2021
As US students return to classrooms, some are catching up on unfinished learning, but others are falling further behind, widening prepandemic gaps.
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Dec 14, 2021
The COVID-19 pandemic has knocked global supply chains off their axes. But CEOs and other leaders can build resilience into their operations and reset supply chains for the next inevitable disruption.
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Dec 14, 2021
Amid digital transformation, workforce capability building is vital at every level of the organization. A smart, four-tiered approach can help leaders develop tailored learning journeys.
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Dec 14, 2021
Simon Mundy traveled to six continents to discuss the myriad challenges of climate change with individuals, communities, and societies grappling with it.
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Dec 14, 2021
COVID-19 has reinforced the case for long-awaited structural reforms, but implementing them could be difficult.
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Dec 14, 2021
A burgeoning quantum-computing ecosystem and emerging business use cases promise to create significant value for industries—if executives prepare now.
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Dec 13, 2021
The CEO of the industrial-equipment supplier shares lessons from an ambitious organizational transformation.
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Dec 13, 2021
Satellite images don't just show Earth's beauty—they can also help improve society and the global economy, says Planet Labs cofounder Robbie Schingler.
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Dec 13, 2021
To meet an SEC demand for greater transparency, FINRA chose the road less traveled—public cloud—and reached its goals and more at substantially lower cost.
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