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Feb 15, 2019
What will happen when industrial companies fully apply digital, analytics, and IoT technologies to their businesses? An upsurge in innovation—and value.
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Feb 15, 2019
The key to Wendy's successful transformation? Staying true to the brand while using data to better serve customers.
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Feb 15, 2019
With strong growth in industrial robotics, manufacturers of end effectors and other components could see big gains.
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Feb 15, 2019
How can companies overcome the daunting odds against an organizational transformation succeeding?
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Feb 15, 2019
As executives strive to enhance their companies' well-being, they must be mindful of their own health.
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Feb 15, 2019
To keep up with digital advancements and with consumers' preference for novelty, brands must be willing to adapt.
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Feb 15, 2019
An S-curve that shows growth mapped against time is a useful framework for enabling L&D to intervene at the right time, with the right support.
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Feb 15, 2019
Transformations can fail for a variety of reasons, but most unsuccessful efforts share some of these ten weaknesses.
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Feb 15, 2019
Private-sector companies can find practical solutions to enter and grow in Africa's agricultural market.
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Feb 14, 2019
AI holds great potential for the automotive industry. Here's what you need to know about its applications in marketing and sales.
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Feb 14, 2019
Longer-term structural shifts are reshaping the very nature of globalization, write James Manyika and Susan Lund in Harvard Business Review.
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Feb 14, 2019
Consumers' trust in brands has been eroding. This has implications across the value chain.
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Feb 14, 2019
At high-growth industrial companies, services aren't just an optional add-on, but an essential revenue driver deserving thoughtful investment.
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Feb 14, 2019
People in Africa are interested in the same technological and educational opportunities as elsewhere in the world, and the opportunities are extraordinary.
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Feb 14, 2019
Selecting a platform to support automation has significant repercussions that business leaders often miss.
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Feb 14, 2019
Disruptive technologies, product innovation, and digitization will transform the building-products industry. Incumbents can protect themselves by transforming their thinking—and their businesses.
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Feb 14, 2019
The former CEO of Vodafone, who stepped down from the top job last September, reflects on the industry's challenges and what he learned as a successful global dealmaker.
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Feb 14, 2019
The same new technologies that are shaking up global business services (GBS) are also creating new opportunities for GBS to create lasting value.
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Feb 14, 2019
Sam Yagan, current ShopRunner CEO, cofounder of OkCupid, and former Match Group CEO, discusses the importance of culture for driving data-based decision making, innovation, and, ultimately, company success.
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Feb 13, 2019
Operators see a marginally positive business case, expect rollout at scale to take until 2022, and don't think the increase in capital-expense-to-sales ratio will be as big as skeptics claim.
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Feb 13, 2019
Recalls have become big news again, and the industry requires better ways to anticipate and mitigate them rapidly and surely.
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Feb 13, 2019
To serve and inspire shoppers, retailers and brands need to think through how new technology has changed the customer decision journey.
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Feb 13, 2019
The ACADEMIES framework is a useful tool for conceptualizing learning strategy.
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Feb 13, 2019
Nigerian economist Ngozi Okonjo-Iweala discusses perceived and real risk, as well as ways to harness the improved business environment and empower women.
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Feb 12, 2019
Shoppers, particularly younger ones, have social and environmental issues on their minds. Here's what the fashion industry should know about the trend.
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Feb 12, 2019
Underwriting in insurance is essential to performance excellence. Today's carriers will need to evolve the role to meet the industry and customer needs of tomorrow.
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Feb 11, 2019
The Global Energy Perspective Reference Case provides our view on how the energy transition will unfold.
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Feb 11, 2019
Governments and businesses must find ways to create confidence in new manufacturing technologies and help early adopters get past initial implementation.
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Feb 11, 2019
Indonesian consumers are embracing digital banking. To attract them, banks need to take an active approach.
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Feb 11, 2019
Major projects in late stages of construction face unique challenges that can drive substantial delays and cost blowouts. But it doesn't have to be this way.
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Feb 11, 2019
Business models capitalizing on preowned, refurbished, or rented products have hit the fashion market. The industry needs to pay attention as these models continue to evolve.
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Feb 07, 2019
Companies should make contingency plans for a potential shake-up of global value chains. Here's how the apparel trade could be reshaped by new barriers, trade tensions, and uncertainty.
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Feb 07, 2019
Europe's average digital gap with the world's leaders is now being compounded by an emerging gap in artificial intelligence.
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Feb 07, 2019
Putting its people first has been the key to a Brazilian bank's successful transformation.
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Feb 07, 2019
As AI-enabled automation advances, organizations should embrace "lifelong employability," which stretches traditional notions of learning and development and can inspire workers to adapt, more routinely, to the evolving economy.
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Feb 07, 2019
Smart agriculture suppliers are giving farmers what every consumer wants: a digital interface for speed and convenience and human interaction when they need it. Here's how they're doing it.
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Feb 07, 2019
Putting customers at the center of its digital transformation helped IAG build trust within the organization and accelerate the change.
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Feb 07, 2019
Technology and advanced analytics are revolutionizing services - and creating new sources of value for industrial companies that know how to use them. Here is a roadmap that works.
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Feb 06, 2019
Ancillary revenues are rising, and airlines increasingly depend on them. The next step forward: Efforts to help frontline employees collect these fees and charges more effectively.
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Feb 06, 2019
To keep pace with the evolving ecosystem for precision medicine, pharma players must be attuned to three crucial components: data collection, individualized solutions, and supporting business models.
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Feb 06, 2019
Digital ID may be the next frontier in global value creation and a new force for inclusive growth, write Deepa Mahajan, James Manyika and Olivia White in CNN Business.
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Feb 06, 2019
Nearly one billion people have no form of legal ID. Going digital could change that, write Deepa Mahajan, James Manyika and Olivia White in CNN Business.
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Feb 06, 2019
Next-generation marketing and sales techniques offer incumbents real opportunity to thrive in a challenging landscape.
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Feb 06, 2019
Companies hang on too long to underperforming assets. Continual pruning can help them avoid significant losses.
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Feb 06, 2019
Don't starve maintenance projects of funds.
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Feb 06, 2019
Acquiring an asset that may remain entangled with its parent company poses a different level of complexity in assessing potential value. Due diligence on three critical challenges can help.
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Feb 06, 2019
New technologies are an enabler, not merely a goal in themselves.
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Feb 05, 2019
What's the single biggest determinant of how your company performs relative to others? The industry you compete in.
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Feb 05, 2019
The president and COO describes the company's quest for synergies, scale, and growth in global e-commerce.
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Feb 05, 2019
There's great promise in India's apparel market—but challenges as well. Here's what brands need to know about the country's rise.
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Feb 04, 2019
Employment and productivity in South Africa's mining sector has steadily declined, highlighting the need for the transformative power of digital technologies.
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Feb 04, 2019
The industry can achieve global cost competitiveness if the private and public sectors take concerted action.
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Feb 04, 2019
The Internet of Things has entered customers' everyday lives around the globe and transformed business models across industries. This environment brings opportunities for insurers: to develop new products, open new
distribution channels, and extend their role to include prediction, prevention, and assistance.
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Feb 04, 2019
As customer expectations continue to evolve, banks need a new way to measure the effectiveness of their acquisition and retention strategies.
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Feb 04, 2019
In this video, the seasoned executive speaks to what he learned about doing business in Africa and how to unleash the talent there.
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Feb 04, 2019
With increasing affordability pressure, finding opportunities to continuously improve performance is critical for healthcare payers.
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Feb 01, 2019
Artificial intelligence can help government agencies solve complex public-sector problems. For those that are new at it, here are five factors that can affect the benefits and risks.
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Feb 01, 2019
Different approaches illustrate the company and market conditions that guide the structure of teams around work, and the rapid benefits that follow.
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Feb 01, 2019
Early adopters are achieving impressive performance gains by empowering frontline workers to excel as team-based problem solvers.
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Feb 01, 2019
High-spending Chinese travelers are an important consumer segment, and few companies are positioned to understand them better than Ctrip.
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Feb 01, 2019
Companies often fail across digital channels because they are insufficiently aware of the real needs and preferences of their customers across omnichannel journeys.
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Feb 01, 2019
Process automation and technologies based on artificial intelligence can bring benefits across numerous functions of government.
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Feb 01, 2019
Interactive voice response (IVR) systems have one major flaw: people don't like them. To address this, companies need to rethink their design priorities and put customer experience first.
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Feb 01, 2019
Companies without advanced analytics are leaving significant customer-service improvements on the table. But to fully reap the advantages of advanced analytics, organizations must have the right foundations in place to make the most of their data.
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Jan 31, 2019
Changing consumer behaviors and the ever-shifting digital frontier are demanding new marketing capabilities and new ways of working with agencies.
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Jan 31, 2019
At high-growth industrial companies, services aren't just an optional add-on, but an essential revenue driver deserving thoughtful investment.
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Jan 31, 2019
What issues matter for brands and retailers most in the coming months?
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Jan 31, 2019
In this episode of the McKinsey Podcast, Simon London speaks with MGI partner Michael Chui and McKinsey partner Chris Wigley about how companies can ethically deploy artificial intelligence.
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Jan 30, 2019
Structured communications are vital to clarify what comes next in a merger, separate fact from fiction, and forge success for newly combined organizations.
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Jan 30, 2019
The deep transformation of healthcare company Anthem presented unique challenges. Here's how the company set up its strategy to meet them.
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Jan 29, 2019
Akinwumi Adesina, president of the African Development Bank, discusses the potential for agricultural industrialization, energy inclusion, and infrastructure upgrade to drive prosperity growth.
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Jan 29, 2019
Will the micromobility market boom or bust? With billions already invested, here's an assessment of its potential.
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Jan 29, 2019
Put an end to the costly workplace isolation experienced by many women by clustering them on teams and improving the promotion process.
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Jan 29, 2019
Aviation is still an enormously demanding industry. This speech from a procurement summit touches on airline profitability, new approaches to cost cutting, and treating procurement as a valued partner.
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Jan 29, 2019
On-demand mobility, ridesharing, and electric vehicles are becoming commonplace. But does that mean transportation is smart? Three experts respond.
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Jan 28, 2019
Roche's head of talent innovation discusses her company's global leadership initiative.
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Jan 28, 2019
New research shows that when banks invest in delighting their customers, the returns are significant and measurable.
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Jan 28, 2019
Given slow progress toward gender equality in the workplace, governments, along with private-sector organizations, must focus their efforts on specific impact zones.
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Jan 25, 2019
How will profits for the truck industry develop in China, Europe, North America, and beyond—and what does that mean for the competitive landscape?
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Jan 25, 2019
If the driverless-car phenomenon takes off in China, the payoff could be in the trillions of dollars.
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Jan 25, 2019
For telcos to keep and grow market share, the network division needs a makeover that lets it shed its cost-center past to become a leading function that influences the digital and analytics metamorphosis of the core.
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Jan 25, 2019
Insurers can develop a competitive advantage by looking to how leading technology and consumer-product companies accelerate product development and improve product innovation.
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Jan 25, 2019
Western Union uses a central team to build new capabilities across the business.
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Jan 25, 2019
Experience working on the Internet of Things indicates where the value lies.
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Jan 24, 2019
To secure personal data, rationalize online navigation, and boost financial inclusion, governments should embrace electronic IDs, write Anu Madgavkar and Olivia White in Project Syndicate.
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Jan 24, 2019
Companies finding success in transforming their customer journeys are discovering that four practices are critical.
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Jan 24, 2019
Executives setting up a behavioral-science unit should start by challenging themselves with six questions.
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Jan 24, 2019
There's a gold mine in aftermarket services. But companies first need to know where to dig—and how hard.
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Jan 23, 2019
Dealers can survive—and thrive—by putting the customer at the center and pursuing dynamic, new ways of working.
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Jan 23, 2019
Digital is driving major changes in how companies set and execute strategy. New survey results point to four elements that top performers include in their digital-strategy operating model.
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Jan 23, 2019
Renewables have the potential to become the lowest-cost option for Vietnam to meet its energy needs.
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Jan 22, 2019
The global distribution of corporate profits is radically uneven. Here's how to become one of the winners.
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Jan 22, 2019
Our State of Fashion 2019 report suggests dampening economic growth is one of ten important trends to watch for the year. What will it mean for your company's strategic agenda?
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Jan 22, 2019
In this interview, Peter Marks of the US Food and Drug Administration discusses how the organization has contributed to the broader ecosystem of innovation.
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Jan 22, 2019
Global trends are creating ever-larger winners and losers.
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Jan 22, 2019
Investing in the development of women and ensuring that they advance is crucial to the economic performance of the country and its private-sector businesses.
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Jan 18, 2019
Governments and companies have much work to do to protect people, institutions, and even entire cities and countries from potentially devastating large-scale cyberattacks.
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Jan 18, 2019
As companies transition from medium-size to established organizations, they often lack the DNA and organizational muscle to rapidly improve their bottom-line performance. An accelerated transformation can help.
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Jan 18, 2019
Ten years after blockchain's inception, it is presenting new opportunities for both suppliers, such as semiconductor companies, and consumers, such as industrials.
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Jan 18, 2019
When a mall operator uses advanced analytics to select tenants, optimize mall layout, and determine rents, its revenues can rise by 20 percent.
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