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Knowledge@Wharton
Dec 07, 2018

Five Marketing Lessons from the Payless Shoe Store Prank
An elaborate advertising ruse by discount retailer Payless ShoeSource is raising eyebrows and important questions about the ability of marketers to manipulate consumer behavior.

Knowledge@Wharton
Dec 07, 2018

Amazon, AI and Medical Records: Do the Benefits Outweigh the Risks?
Amazon's new AI service lets machines comb patient medical records. But is it a good idea? Wharton and other experts weigh in.

Knowledge@Wharton
Dec 07, 2018

How Cities Can Create the Next Silicon Valley
What will it take for a city to become the next Silicon Valley? New Wharton research identifies one key factor -- the trade secrecy laws in a state.

Knowledge@Wharton
Dec 06, 2018

How 3D Printing Is Transforming Mass Manufacturing
Dartmouth professor Richard D'Aveni explains how 3D printing could change the balance of economic power.

Knowledge@Wharton
Dec 06, 2018

Passage from India: Are Immigrants a Drain on the U.S. Economy?
The belief that immigrants represent a net burden to the U.S. economy is untrue if one considers the experience of those from India, according to this opinion piece.

Knowledge@Wharton
Dec 05, 2018

Why Procrastination Can Be Good (Unless You Want To Be Productive)
Author Andrew Santella discusses some of the merits of, and problems with, procrastination.

Knowledge@Wharton
Dec 04, 2018

Does Fear Motivate Workers — or Make Things Worse?
Some companies use an approach that is more stick than carrot to motivate employees to perform better. But does it really work?

Knowledge@Wharton
Dec 04, 2018

Will Deutsche Bank Survive Its Latest Crisis?
Deutsche Bank faces its severest test yet in the wake of police raids on its Frankfurt offices over suspicions that it helped clients launder money.

Knowledge@Wharton
Dec 04, 2018

Philadelphia Fed's Patrick Harker: How Fintech Will Shape the Future
Patrick Harker, president of the Federal Reserve Bank of Philadelphia, discusses how fintech will impact the banking system, among other topics, with Wharton finance professor Richard J. Herring.

Knowledge@Wharton
Dec 04, 2018

Exit Line: The Effects of Employee Turnover on Manufacturing
High employee turnover rates in manufacturing can cost companies hundreds of millions of dollars. A new paper co-authored by Wharton's Ken Moon looks at how firms can keep employees on the job longer.

Knowledge@Wharton
Dec 03, 2018

Can Fintech Lower Costs for High-risk Borrowers?
With payday loans charging an average APR of 400%, higher credit-risk borrowers have few options to get lower-cost loans. One fintech company is starting to change the dynamic.

Knowledge@Wharton
Dec 03, 2018

Can Fintech Slash Borrowing Costs for High Credit-risk Borrowers?
With payday loans charging an average APR of 400%, higher credit-risk borrowers have few options to get lower-cost loans. One fintech company is starting to change the dynamic.

Knowledge@Wharton
Nov 30, 2018

Why General Motors Shifted Gears in Its Manufacturing Strategy
Falling demand for sedans and a determination to be prepared for a mainstream transition to electric and autonomous vehicles drove GM's cost-cutting plan, say experts.

Knowledge@Wharton
Nov 29, 2018

How AI Can Help Small Business Solve Big Problems
Artificial intelligence and data analytics can help self-employed and small business owners manage their finances better, says Ashok Srivastava, Intuit's chief data officer.

Knowledge@Wharton
Nov 28, 2018

Unlocking Endowments: Foundations Are Stepping Up Impact Investing
Foundations across the U.S. and globally are increasingly looking to use their endowments to achieve social or environmental goals.

Knowledge@Wharton
Nov 28, 2018

Unlocking Endowments: How Foundations Are Stepping Up Impact Investing
Foundations across the U.S. and globally are increasingly looking to use their endowments to achieve social or environmental goals.

Knowledge@Wharton
Nov 28, 2018

What CEOs Can Learn from University Presidents
A university is an environment of dizzying complexity, and the university presidency is the ultimate test of leadership, according to the author of this opinion piece.

Knowledge@Wharton
Nov 28, 2018

How Energy Powered Human History
From the burning of wood and coal to nuclear power, developing energy sources has sparked societal advancement. But energy transitions take a long time, as we are learning with solar and wind power, notes a new book.

Knowledge@Wharton
Nov 28, 2018

How an Early Car-builder to the Stars Transformed Detroit Through Design
The stylish car was born in the 1920s as the vision of Harley Earl, a Michigander by birth who became a carmaker to Hollywood stars. A new book calls him the early auto industry's Steve Jobs.

Knowledge@Wharton
Nov 28, 2018

How the Blockchain Brings Social Benefits to Emerging Economies
Blockchain can bring big social benefits to emerging economies -- but it has limitations, note experts at a Wharton forum.

Knowledge@Wharton
Nov 27, 2018

How Fintech Serves the ‘Invisible Prime' Borrower
For decades, the main recourse for cash-strapped Americans with less-than-stellar credit has been payday loans and their ilk that charge usury-level interest rates. But several fintech lenders are changing the game.

Knowledge@Wharton
Nov 27, 2018

When Giving Means Losing: Do Charitable Promotions Pay Off?
Firms often run philanthropic campaigns in hopes of increasing customer loyalty and purchases. But does it always work? Recent Wharton research looked at that question in the context of an online taxi-booking platform.

Knowledge@Wharton
Nov 26, 2018

Three Big Leadership Clichés - and How to Rethink Them
Sticking to your guns might signal strength, but is it always the best course of action? In this opinion piece, Wharton dean Geoffrey Garrett reformulates three common leadership truisms.

Knowledge@Wharton
Nov 26, 2018

How a New Technology Can Disrupt the Global Supply Chain
B_verify, a new blockchain-based system created by a team from Wharton, MIT and Boston College, brings greater transparency to a key part of the global supply chain.

Knowledge@Wharton
Nov 21, 2018

Pay, Power and Politics: Where Did Carlos Ghosn Go Wrong?
The arrest of Carlos Ghosn casts a shadow over the Renault-Nissan-Mitsubishi alliance, which he created and led. A key lesson for corporations is the risk of concentrating too much power in a single executive, experts say.

Knowledge@Wharton
Nov 20, 2018

Christmas Without Toys R Us: Who Will Fill Its Stockings?
This year will mark the first holiday shopping season in decades without Toys R Us, the venerated toy store - and Amazon seems poised to fill the void.

Knowledge@Wharton
Nov 20, 2018

Taxpayers Hate to Lose: How Psychology Can Help Increase Collection
When it comes to taxes, people are far more sensitive to losing a dollar than gaining one. New Wharton research shows this psychological bias could be tapped for the public good.

Knowledge@Wharton
Nov 20, 2018

Taxpayers Hate to Lose: How the Right Psychology Can Increase Collection
When it comes to taxes, people are far more sensitive to losing a dollar than gaining one. New Wharton research shows this psychological bias could be tapped for the public good.

Knowledge@Wharton
Nov 19, 2018

What Drives Israel's Startup Success?
From cybersecurity to a traffic-busting app to growth-disorder treatments, Israel's innovations enrich the world, according to participants at the recent Wharton Israel Conference.

Knowledge@Wharton
Nov 16, 2018

How the Blockchain Will Impact the Financial Sector
The blockchain, a form of distributed ledger technology, has the potential to transform the financial sector by bringing lower costs, faster execution of transactions, improved transparency, auditability of operations and other benefits.

Knowledge@Wharton
Nov 16, 2018

Amazon's HQ2 Decision: Are the Winners Ready for Prime Time?
New York City and Arlington, Va., should brace for housing price increases among other trade-offs as they prepare to become home to Amazon's new headquarters, experts say.

Knowledge@Wharton
Nov 15, 2018

Holiday Hiring: Can Retailers Attract Talent in a Tight Labor Market?
Christmas is coming, and so is the mad rush by retailers to hire seasonal workers. Will flexible schedules, bonuses, gift cards and other perks offer enough to meet the demand?

Knowledge@Wharton
Nov 15, 2018

The Blue Economy: How Impact Investing Can Help It Grow
Balancing the need for sustainable fishing with protecting the livelihoods that depend on it calls for creative solutions. Some impact investors are on the case.

Knowledge@Wharton
Nov 15, 2018

Good ‘Food Citizens': Why Collaboration Is Key to Feeding the World
The food system is the largest segment of the world's economy, and it needs to adapt to increasing threats brought by climate change, geopolitical forces and population growth.

Knowledge@Wharton
Nov 14, 2018

Would You Treat Your Mother That Way? The Secrets of Great Customer Service
Would you turn your mom's warranty claim down two days out of warranty? Author Jeanne Bliss makes a business case for providing excellent service and true customer satisfaction to garner long-term success.

Knowledge@Wharton
Nov 14, 2018

Driving Towards the Future: How Autonomous Vehicles Will Upend Transportation
Lawrence Burns, a former vice president of research for GM, discusses how robotic driving technology will reshape transportation and the economy.

Knowledge@Wharton
Nov 14, 2018

How Autonomous Vehicles Will Upend Transportation
Lawrence Burns, a former vice president of research for GM, discusses how robotic driving technology will reshape transportation and the economy.

Knowledge@Wharton
Nov 13, 2018

California Wildfires: What Will It Take to Prevent the Next Disaster?
The spread and intensity of the wildfires raging in California highlight the need for much stronger disaster management measures than the state has had previously, say experts.

Knowledge@Wharton
Nov 13, 2018

Can Employees Change the Ethics of Tech Firms?
Fueled in part by the organizing power of social media, workers in the technology sector and beyond may be ushering in a new era of employee activism on moral and ethical issues.

Knowledge@Wharton
Nov 13, 2018

Will an Employee Walkout Lead to Changes at Google?
Wharton's Stephanie Creary and UC-Berkeley's Harley Shaiken discuss whether an employee walkout will lead to changes in sexual harassment policies at Google.

Knowledge@Wharton
Nov 12, 2018

Marvel Comics' Stan Lee: The Legend Who Created Legends
Stan Lee's editorial approach to the superhero genre created a universe of enduring characters and helped make Marvel Comics a publishing powerhouse.

Knowledge@Wharton
Nov 12, 2018

Trust, Honor, Integrity: A Hedge Fund Pioneer on What Matters Most
During the 1960s and early 1970s, Jerrold Fine and his partners ran Wall Street's top hedge fund. In a conversation about life and its lessons, he spoke about why he gave it all up four years ago to write a novel.

Knowledge@Wharton
Nov 09, 2018

Emotional Rescue: How Brands Can Create Stronger Customer Bonds
Brands have long understood that making consumers feel something about their products is a great way to sell to them. But new Wharton research suggests that the type of feelings matter.

Knowledge@Wharton
Nov 08, 2018

What an Insider Reveals About Apple's Design Secrets
A new book by former Apple principal engineer Ken Kocienda spills the secrets of the company's famous design process that has led to spectacularly successful devices.

Knowledge@Wharton
Nov 08, 2018

Is Gibson Ready for Its Encore?
Iconic guitar maker Gibson is about to emerge from bankruptcy -- can it recapture the magic that turned it into a music icon?

Knowledge@Wharton
Nov 08, 2018

Personality Puzzler: Is There Any Science Behind Myers-Briggs?
Myers-Briggs has been widely used by businesses and other organizations for decades to assess personality. But there is little, if any, science behind it, notes a new book.

Knowledge@Wharton
Nov 08, 2018

So You Think You Need a Chief Digital Officer?
Many firms today are asking this question, but processes have become too complex for one person to be the "savior" of all things digital, notes this opinion piece.

Knowledge@Wharton
Nov 07, 2018

Why Companies Should Blow Up Best Practices
A new book by two Deloitte executives argues that relying on best practices is too backward-looking given the breakneck pace of business change today.

Knowledge@Wharton
Nov 06, 2018

Can India Become the Next $10 Trillion Economy? That Depends…
The U.S. and India could become stronger partners if they find a way to deal with threats of sanctions, says Marshall Bouton of the Center for the Advanced Study of India.

Knowledge@Wharton
Nov 06, 2018

How to Find Value in Every Customer
Companies have high-value customers and low-value ones, but they all matter for businesses who want to make the most out of them, according to a new book by Wharton's Peter Fader and Sarah Toms.

Knowledge@Wharton
Nov 05, 2018

What Will Bolsonaro's Election Mean for Brazil?
Brazilians have high hopes for their new president to rid the country of corruption and violence -- and in doing so, boost the economy.

Knowledge@Wharton
Nov 05, 2018

Why Companies Should Encourage Employees to Vote
Businesses must do their part to make sure employees can take the time to vote without facing consequences at work, Wharton's Eric Orts writes.

Knowledge@Wharton
Nov 02, 2018

How Congress Can Reclaim Its Power
The role of Congress in federal governance has weakened in recent years, but it could gain more strength by better exercising oversight, Wharton research shows.

Knowledge@Wharton
Nov 01, 2018

Why Faith-based Organizations are Shifting to Impact Investing
Faith-based groups are increasingly investing in socially and environmentally responsible causes, generating attractive returns to then reinvest.

Knowledge@Wharton
Nov 01, 2018

Why Many Faith-based Organizations are Shifting to Impact Investing
Faith-based groups are increasingly investing in socially and environmentally responsible causes, generating attractive returns to then reinvest.

Knowledge@Wharton
Nov 01, 2018

Does Your Company Have a Data-elitism Problem?
If your data is controlled by a coterie of elite specialists, even though not many outside the group may be interested, your organization is likely to be far less effective, notes this opinion piece.

Knowledge@Wharton
Oct 31, 2018

Success in the Startup World: Why Good Leadership Matters Most
John Chambers shares hard-won lessons from his new book, "Connecting the Dots: Lessons for Leadership in a Startup World."

Knowledge@Wharton
Oct 31, 2018

Of Money and Men: A Tale of Poker, Wall Street - and an Open Wound
Jerrold Fine's debut novel, "Make Me Even and I'll Never Gamble Again," packs the power of a Babe Ruth home run.

Knowledge@Wharton
Oct 30, 2018

Can GE Make the Most of Its ‘Reset Moment'?
Former GE executive Beth Comstock talks about her time at the company and the challenges that lie ahead for new CEO Larry Culp.

Knowledge@Wharton
Oct 30, 2018

Is Apple Losing Its Innovation Edge?
Compared to other tech giants such as Amazon, Google, Tesla and Microsoft, Apple seems to be losing ground on innovation. But that impression is based on a limited understanding of what innovation means, Wharton experts say.

Knowledge@Wharton
Oct 29, 2018

Who Are the Most Trustworthy? The Guilt Prone
Guilt isn't always a positive trait, but it does make people more conscientious and reliable, and thus more worthy of trust, says Wharton's Maurice Schweitzer.

Knowledge@Wharton
Oct 29, 2018

Who Is the Most Trustworthy? The Guilt Prone
Guilt isn't always a positive trait, but one thing it does do is make people more conscientious and reliable, and thus more worthy of trust, says Wharton's Maurice Schweitzer.

Knowledge@Wharton
Oct 26, 2018

Will UltraFICO Help Expand Credit — or Create Greater Risk?
The new credit scoring mechanism promises to make credit more widely available, but it could lead to riskier forms of lending, experts say.

Knowledge@Wharton
Oct 26, 2018

Why Omnichannel Retailers Face a Steep Learning Curve
Both traditional and digital-first retailers know they need to provide a true omnichannel experience -- but they still struggle to get the balance right.

Knowledge@Wharton
Oct 25, 2018

Food for Thought: Can Changing Our Diets Save the Planet?
Two new reports suggest that human beings must change their diets in order to save the planet. But getting people to change lifelong dietary habits is a difficult task that often goes against personal tastes and cultural traditions.

Knowledge@Wharton
Oct 25, 2018

Why We Need a New Way to Measure Economic Performance
In order to build a better economy, we must find more accurate ways to measure value within it, economist Mariana Mazzucato writes in a new book.

Knowledge@Wharton
Oct 25, 2018

Why We Need a New Way to Measure the Economy
In order to build a better economy, we must find more accurate ways to measure value within it, economist Mariana Mazzucato writes in a new book.

Knowledge@Wharton
Oct 25, 2018

Is China the Next AI Superpower?
China's national focus on AI, the resources it is bringing to bear on the effort and the presence of ambitious entrepreneurs could let it overtake the U.S. in the field, according to a new book.

Knowledge@Wharton
Oct 24, 2018

How Businesses Can Stay a Step Ahead of Copycats
Copycats can pose an existential threat to any business. A new book discusses strategies to not only stay ahead of them, but also thrive.

Knowledge@Wharton
Oct 24, 2018

Will Legalizing Marijuana Light Up Canada's Economy?
Canada has become the first developed nation to legalize marijuana for recreational use. How will it affect the country's politics and economy?

Knowledge@Wharton
Oct 23, 2018

Why China's Economic Troubles Run Deep
Excessive debt, increasing state control of the economy and fears over an end to reforms are undermining confidence in the Chinese economy, experts say.

Knowledge@Wharton
Oct 22, 2018

The Student Debt Crisis: Could It Slow the U.S. Economy?
Growing student loan debt is "changing the culture of America," says one expert, and it impacts the economic choices we make all the way through retirement.

Knowledge@Wharton
Oct 22, 2018

Improving U.S. Infrastructure: Getting Past the ‘Coupon Effect'
Former White House infrastructure adviser D.J. Gribbin debates Wharton's Kent Smetters on the impact of the president's infrastructure plan.

Knowledge@Wharton
Oct 19, 2018

Clean Cooking: How Technology and Advocacy Are Helping Save Lives
Some three billion people in the world have no access to clean cooking solutions, taking a toll in particular on women's health.

Knowledge@Wharton
Oct 19, 2018

How Companies Can Leverage Technology to Deliver Hyper-Personalized Services
The need for digital transformation in companies is obvious and urgent. But many businesses, especially those burdened by legacy systems, still struggle to transform their operations to cater to the increasingly empowered digital customer. By the time companies overhaul their IT and operational infrastructures, technological developments have already moved ahead. Dinesh Venugopal, president of the

Knowledge@Wharton
Oct 18, 2018

Among Top Math Students, Why Does a Gender Gap Persist?
New Wharton research looks at the gender gap among high-achieving math students and its potential implications.

Knowledge@Wharton
Oct 18, 2018

Crazy Rich Indians: An Inside Look at the Burgeoning Bollygarchs
India is the world's fastest-growing economy and could remain so for 20-30 years. Can it succeed at shrinking its great wealth disparity?

Knowledge@Wharton
Oct 18, 2018

‘Winners Take All': Can Elites Really Change the World for the Better?
Have elites rigged the system? A new book, "Winners Take All," argues they do, and in this opinion piece the U.S. media lead for the World Economic Forum offers some perspective on the idea.

Knowledge@Wharton
Oct 18, 2018

‘Winners Take All': Can Elites Really Change the World?
Have elites rigged the system? A new book, "Winners Take All," argues they do, and in this opinion piece the U.S. media lead for the World Economic Forum offers some perspective on the idea.

Knowledge@Wharton
Oct 17, 2018

How Instant Payments Are Transforming Banking and Retail
New research shows financial services companies that deploy the latest instant payment methods can gain a competitive advantage.

Knowledge@Wharton
Oct 17, 2018

Why Companies Must Manage Environmental, Social and Governance Risks
Companies are increasingly paying attention to environmental, social and governance risks, as these can affect the bottom line.

Knowledge@Wharton
Oct 16, 2018

Jeremy Siegel: Why the Stock Market Slip Is Not a Slide
Wharton finance professor Jeremy Siegel recommends long-term investors not panic at recent stock market dips. Short-term, if a U.S.-China trade agreement is worked out by January 1, markets could see a "10%-15% pop."

Knowledge@Wharton
Oct 16, 2018

What's the Impact of More Diverse Corporate Boards?
A new California law requires companies based in the state to include female directors on their boards. But will the law actually change how companies are run?

Knowledge@Wharton
Oct 12, 2018

When Does the Real Customer Journey Start? Earlier than You Think
The buyer's journey does not begin with awareness, as is traditionally thought, but instead before the potential buyer is aware there is even a need, notes the author of this opinion piece.

Knowledge@Wharton
Oct 12, 2018

Can the World Change Course on Climate Change?
The UN's latest climate change report should spur countries and businesses to take quick and effective steps to combat global warming, say experts.

Knowledge@Wharton
Oct 12, 2018

Is There a Replication Crisis in Research?
A recent study co-led by Wharton's Gideon Nave attempted to replicate social science experiments published in top journals, with mixed results.

Knowledge@Wharton
Oct 11, 2018

Why a Data-driven Approach Can Enhance the Art of Logo Design
Research from Wharton's Ryan Dew uses machine learning to help companies develop logos that are consistent with their brand identities.

Knowledge@Wharton
Oct 11, 2018

Dunkin', WW and IHOB: When Do Name Changes Pay Off?
Changing a company's name is a tricky proposition, but businesses continue to do it with varying degrees of success. Two Wharton marketing professors look at the key considerations.

Knowledge@Wharton
Oct 11, 2018

How Impact Investing Can Reduce Maternal Mortality
The Merck for Mothers program and Karma Healthcare in India show how technology and partnerships lead to improved health care outcomes for women.

Knowledge@Wharton
Oct 11, 2018

How Private Information Helps Fake News Fool the Public
Part 2 of this two-part opinion series on fake news, by Wharton professor Eric K. Clemons, analyzes "how private information is used to aid in the targeted distribution of fake news."

Knowledge@Wharton
Oct 10, 2018

What Every Founder Should Know
Newer business owners often find themselves either in a moment where everybody values you "higher than you deserve, or nobody's willing to give you anything," says author Maynard Webb.

Knowledge@Wharton
Oct 09, 2018

GE's Leadership Problem Goes Beyond Its CEO
GE has become, as one Wharton expert said, "a slow-motion train wreck." Can a change at the top help turn it around?

Knowledge@Wharton
Oct 09, 2018

Amazon's $15 Minimum Wage: What's the End Game?
Amazon's decision has drawn greater scrutiny of the company and its CEO, with analysts trying to figure out what Jeff Bezos could be planning next.

Knowledge@Wharton
Oct 09, 2018

Will the New NAFTA Deliver?
The USMCA - the new trade agreement between the U.S., Mexico and Canada - brings NAFTA up to date, but it's unclear which country stands to gain the most, experts say.

Knowledge@Wharton
Oct 08, 2018

Will ‘Modicare' Be a Game Changer for India?
Prime Minister Narendra Modi has launched the world's biggest government health insurance program. While some are questioning his motives, experts say it is a necessary step for India.

Knowledge@Wharton
Oct 05, 2018

How Digital Tools Support Hyper-personalized Customer Experiences
Digital tools supporting hyper-personalized customer services is the business model of the future, notes the head of digital software at Tata Consultancy Services.

Knowledge@Wharton
Oct 04, 2018

Leadership in the Storm: How Four U.S. Presidents Handled Turmoil
Presidential historian Doris Kearns Goodwin chronicles the leadership skills of four U.S. presidents who led the nation through turbulent times, in her new book.

Knowledge@Wharton
Oct 04, 2018

Why We Need a Win-Win View of Difference to Tackle Populism
A zero-sum view of the economy has replaced the idea of win-win, and it is costing us all dearly, writes Wharton dean Geoffrey Garrett.

Knowledge@Wharton
Oct 03, 2018

Delaying Social Security: How Lump Sum Payments Can Help
Lump-sum payments of a portion of Social Security benefits are a powerful incentive to convince people to delay retirement, new Wharton research finds.

Knowledge@Wharton
Oct 03, 2018

As the Founders Exit, What's Next For Instagram?
As the founders exit, Instagram has one billion users and Facebook has 2.2 billion. That's a big chunk of the world's population. So where can they go from here -- and what will regulators allow them to do?

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