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Enterprise Application News
May 22, 2020

Google and Apple release contact tracing app API
Google and Apple delivered their contact tracing app API to public health agencies across the globe. The apps would allow Bluetooth pings between smartphones within six and a half feet of each other. And in theory, these apps would notify you if you had been in close contact with someone diagnosed with COVID-19. In practice, public health authorities will have to encourage around 60% people in a given state or country to download the app in order to meaningfully conduct contact tracing/exposure notification. Computerworld executive editor Ken Mingis and PCWorld/Macworld's Michael Simon join Juliet to discuss Apple and Google's unprecedented collaboration, privacy concerns and how state and federal governments will utilize the API. 

To read this article in full, please click here



Enterprise Application News
May 22, 2020

In brief: Microsoft's Fluid Framework documents explained
With users now able to get their hands on Microsoft's latest document format - rolled out under the umbrella of the Fluid Framework - the company is hoping it can deliver on its promises of better productivity and collaboration online.

The Fluid Framework was announced at Microsoft's Build developer conference in 2019, and at Build 2020 - a virtual-only event this year - the company made the format available for user preview for Microsoft 365 Enterprise and education subscribers enrolled in Targeted Release. It's also available as open source software; Microsoft said the code and SDK will be available on GitHub soon.

To read this article in full, please click here



Enterprise Application News
May 22, 2020

How will Apple replace FaceID now we're wearing masks?
Apple's FaceID just isn't what it used to be. Millions of iPhone users are wearing masks, which means we need to enter passcodes manually, making Touch ID more relevant than before.

Apple recognises the challenge We know Apple appreciates the problems of wearing masks during the pandemic.

Apple's iOS 13.5 update now understands when you are wearing a mask and immediately defaults to the manual passcode screen when using FaceID on an iPhone.

This answers a pressing need, but also shows us how great technology can be overtaken by events.

Is the age of FaceID over? FaceID is such a useful technology. A glance at your display and your iPhone springs into life.

To read this article in full, please click here



Enterprise Application News
May 22, 2020

Facebook's Workplace embraces video, touts new users amid pandemic
Workplace, Facebook's enterprise collaboration offering, got a variety of new features this week designed to strengthen the platform and help users better collaborate during the ongoing pandemic.

As for Workplace, Facebook said the app now has more than 5 million paid users - with 2 million added since October 2019. That pace of growth is in line with reports from other collaboration and videoconferencing companies, which have rapidly gained new users this year during the COVID-19 outbreak.

To read this article in full, please click here



Enterprise Application News
May 22, 2020

Flashback Friday: You can't give that stuff away
It's the 1990s, and this very big nonprofit hospital has 20 years' worth of computer equipment when it decides to spend $20 million to replace several independent systems with one unified system.

As a new IT supervisor, this pilot fish's first task is to get rid of piles of the outdated equipment.

So he makes a few phone calls — first to the local community college, and next to the high school superintendent. Could you use some old equipment for your PC training classes? he asks.

The quick response from the cash-strapped administrators: "Yes, thank you!"

Fish and his team go to work identifying what needs to go. They look. They find. The gear piles up.

To read this article in full, please click here



Enterprise Application News
May 21, 2020

What's in the latest Chrome update? Whole lot of security, privacy shakin' goin' on
Google this week released Chrome 83, picking up after skipping a version because of the COVID-19 pandemic, auto-upgrading eligible users to DNS-over-HTTPS (DoH) and enabling tab groups for everyone.

The search firm paid at least $76,000 in bounties to bug researchers who reported some of the 38 vulnerabilities patched in Chrome 83. Five were marked "High," the second-most serious in Google's four-level threat ranking, with three of those marked as "use after free" flaws. The first vulnerability listed, a use-after-free bug in Chrome's reader mode, earned researcher Woojin Oh a $20,000 reward.

Chrome updates in the background, so most users can finish the refresh by relaunching the browser. To manually update, select "About Google Chrome" from the Help menu under the vertical ellipsis at the upper right; the resulting tab shows that the browser has been updated or displays the download process before presenting a "Relaunch" button. Those who are new to Chrome can download version 83 for Windows, macOS and Linux directly.

To read this article in full, please click here



Enterprise Application News
May 21, 2020

How PaaS could drive sustainability into the PC market
PaaS, or "PCs-as-a-Service," is a concept we've been chasing under different terms ever since we moved from mainframes and terminals. The irony is that back when the mainframe was dominant, computing was a service. You didn't initially buy a mainframe; you leased it and effectively paid for monthly. Then a focus on short-term profits kicked in and hardware went from predominantly leased to predominantly sold. That change turned what was a surprisingly green technology industry into the forklift upgrade, anything-but-green alternative we have today. 

PaaS is the result of our desperate plea to go back to that more sustainable past.

[ Keep up on the latest thought leadership, insights, how-tos, and analysis on IT through Computerworld's newsletters. ] At the moment, no one is doing PaaS right - outside of cable companies who still mainly operate on that model and are becoming obsolete.  But cloud services, virtual operating systems, 5G, and an increasing desire to save the planet are driving us back to a mainframe-like model, albeit with entirely different hardware. 

To read this article in full, please click here



Enterprise Application News
May 21, 2020

Get $2,300 worth of pro coder training for just $39
You probably have more free time right now than you're typically accustomed to. And that can actually be a good thing, especially if you've been meaning to pick up a new skill. If coding is something you've been looking to dive into, The 2020 Learn to Code Certification Bundle is a solid resource, especially now that it's on sale for over 90% off its usual price.

To read this article in full, please click here



Enterprise Application News
May 21, 2020

Set your brand up for success with a .tech domain extension
Imagine this. You've finally completed your brand new app that's going to revolutionize the way we live. You've even come up with a catchy name that meshes perfectly with your app and no other company has laid claim to. Unfortunately, someone from the '90s already built a .com website with the domain name you want to use. What's worse, that website isn't even in use anymore!

You don't have to be a mobile app developer to relate. Perhaps you're a freelance coder with a generic name who wants to showcase your portfolio, or you might be an agency specializing in tech clients. Whatever the case, you need a domain extension that illustrates what you're all about, and it needs to be available. So why not use ".tech"? Right now, you can get your own .tech domain extension starting at just $7.99 per year. 

To read this article in full, please click here



Enterprise Application News
May 21, 2020

Zoom fatigue is real. Here's how to fight it
Sometimes, it can feel like there's a Zoom meeting for everything now: team check-ins, town halls, happy hours with friends, worship services and exercise classes. And while all of these meetings may seem good in theory, in practice, they can be really draining. Zoom fatigue is real, and oftentimes, back-to-back video meetings can be counterproductive. In this episode of Today in Tech, Juliet discusses why endless video meetings are draining, how to combat Zoom fatigue and meeting alternatives.

Enterprise Application News
May 21, 2020

3 must-have Google Meet add-ons
Got Meet? Google's recently rebranded videoconferencing service may be a confusing mess when it comes to its purpose and positioning, but it sure is simple and effective — not to mention secure — to use.

Now, is it strictly for teams or also for regular consumer use? When you should use it as opposed to Duo, Google's increasingly overlapping other video chat service? I'm not sure that anyone, least of all Google, can fully answer those questions at the moment. And I'm not entirely convinced we won't see even more muddled messaging in this area as the months wear on.

To read this article in full, please click here



Enterprise Application News
May 20, 2020

Microsoft touts new business features slated for Edge
Microsoft on Tuesday spelled out some of the business-designed additions and improvements it plans for the Edge browser.

The Chromium-based Edge, which Microsoft debuted in stable form in January, was to have been slowly rolled out to a subset of users "in the coming weeks" after a Jan. 15 announcement. That didn't happen.

Whether because of Microsoft's own delays, the disruption of lock-downs and work-at-home orders resulting from the coronavirus pandemic, or a combination, Microsoft never got around to distributing the new Edge.

[ Related: 9 steps to lock down corporate browsers ] That will now change, Microsoft pledged, effectively calling a do-over. Edge will be "delivered via a measured roll-out that you'll see ramping up over the course of the next few weeks," Kyle Pflug, principal program manager, wrote in a post to a company blog.

To read this article in full, please click here



Enterprise Application News
May 20, 2020

Amid the pandemic, using trust to fight shadow IT
Shadow IT, where workers sometimes go rogue in their efforts to solve business problems, can create challenges - and opportunities - for companies in the best of times. With the COVID-19 pandemic still unfolding, these are not the best of times. With most employees and executives still working from home, the big issue for administrators and IT pros still centers on how to make things work in today's trying circumstances.

Every major platform has controls IT can use, some of them as blunt as a hammer and others that offer surgical precision. At either end of that spectrum lie two common questions: How restrictive does IT need to be and is there a way to fully communicate areas of risk while making business more secure.

To read this article in full, please click here

(Insider Story)

Enterprise Application News
May 20, 2020

Wayback Wednesday: Maybe they weren't looking for fast
This pilot fish goes in for a job interview, and the hiring manager tells him, "I like to give everyone a little programming test. You should be able to complete it within 15 minutes. Are you OK taking a simple test?"

Sure, says fish.

Turns out it really is simple. Fish only takes about five minutes to produce a little two-line function with a Boolean return value.

Interviewer looks at fish's solution and says, "This is correct. I would only point out you could make it even simpler by putting the expression right into the Return statement." Sure enough, fish realizes, his little two-line function could really be a one-liner.

He doesn't get the job.

To read this article in full, please click here



Enterprise Application News
May 19, 2020

The Pixel phone's Motion Sense mystery
This time nearly a year ago, I was genuinely excited.

The month was June of 2019. Rumors were flying fast about Google's then-still-under-wraps Pixel 4 phone, and an especially juicy one had just made its way to the surface.

The Pixel 4 would feature a wild new kind of radar system, the grapeline informed us — a system we'd been hearing about from Google for years but that had remained a lab-based experiment up until that point. It was called Project Soli, and Goog almighty, did it sound promising.

To read this article in full, please click here



Enterprise Application News
May 19, 2020

Will Apple's AR glasses revolutionize accessibility tech?
Heard about the optician who got a job at the Apple Store?

Not yet, but it looks like you might as the latest leak claims the company's long-expected AR spectacles will support prescription lenses.

A new approach to eye care One of the bigger problems around the notion of AR glasses has always been that in order to use them one must be able to look through them safely.

That's more difficult than it sounds, given that around half the world's population probably uses some form of vision correction - you don't want people suffering accidents just because they were wearing their digital specs.

To read this article in full, please click here



Enterprise Application News
May 19, 2020

Fitting ITSM into a devops world
IT service management (ITSM) has been around for a long time. While ITSM and ITIL have been updated over the years, how do they stack up against Gen Z approaches like devops?

Enterprise Application News
May 19, 2020

Remote desktop software: 8 enterprise-friendly IT support tools
For many companies, IT support has typically meant a member of the help desk walking over to an employee's desk and looking over their shoulder to fix any problems, or a quick one-to-one connection between an IT staffer and a remote office employee. With a majority of employees and IT staffers now working at home due to Covid-19, the need for enterprise-level software that can support these larger numbers has also grown.

Remote access tools have been around for years, with a range of features and benefits for companies and individuals looking to help less tech-savvy users with computer issues and maintenance. At its base level, the software creates a secure connection between one person's computer and a remote connection, allowing the first user to operate the second computer as if they were in the same room. Once the connection is made, several other features such as screen sharing, program installation, file transfer, text chat, and audio and video communications are supported.

To read this article in full, please click here

(Insider Story)

Enterprise Application News
May 19, 2020

Insert bathroom humor here
Back in the days of 5.25-in. floppy disks, this pilot fish is working as a consultant at an engineering company, where the dress code is decidedly casual. One young developer actually lets technology influence his wardrobe choices; he's partial to bib overalls, in part because floppies will fit in their big back pockets. He nearly always seems to have one there.

There's one in his back pocket one day when he heads to the restroom in a bit of a rush. But it's not in his pocket when he stands up to leave. It's you know where. And it stays there as the developer seeks out fish to ask him what he should do about the only copy of his whole week's software development.

To read this article in full, please click here



Enterprise Application News
May 18, 2020

Chrome 85 to erase ads that hog network, CPU resources
Google last week said that this summer Chrome will remove resource-hogging web advertisements from websites, including ads that mask unauthorized crypto-mining operations.

Arguing that a very small number of online ads - three-tenths of a percentage point of all on the web - disproportionately account for major portions of total network and CPU consumption, Google plans to scrub sites of such ads starting with a Stable build of Chrome near the end of August.

Chrome 85 is scheduled to release on Aug. 25, and would be the most likely version to debut the feature.

"These ads (such as those that mine cryptocurrency, are poorly programmed, or are unoptimized for network usage) can drain battery life, saturate already strained networks, and cost money," Marshall Vale, a Chrome product manager, wrote in a May 14 post to the Chromium blog.

To read this article in full, please click here



Enterprise Application News
May 18, 2020

How an iPhone can monitor COVID-19 infection
iPhone-based remote medical diagnosis systems for fractures and diseases including COVID-19 may only be a few testing cycles away, as a solution from Butterfly Network is seeing use during the pandemic.

Remote diagnostics takes a big step forward U.S. company Butterfly Network has created an iPhone accessory that turns your smartphone into the equivalent of an ultrasound machine, making this essential life-saving analysis technology much easier to deploy in new environments.

The system was demonstrated at WWDC 2019.

To read this article in full, please click here



Enterprise Application News
May 18, 2020

How an iPhone can monitor COVID-19 infections
iPhone-based remote medical diagnosis systems for fractures and diseases including COVID-19 may only be a few testing cycles away, as a solution from Butterfly Network is seeing use during the pandemic.

Remote diagnostics take a big step forward U.S-based Butterfly Network has created an iPhone accessory that turns your smartphone into the equivalent of an ultrasound machine, making this essential life-saving analysis tech much easier to deploy in new environments.

The system was demonstrated at WWDC 2019.

To read this article in full, please click here



Enterprise Application News
May 18, 2020

Zoom fatigue is real and it's costly
The Zoom experiment failed. The fallout is erasing all the benefits of remote work, making everyone exhausted and unproductive. -- but there's a better way.

Enterprise Application News
May 18, 2020

Memory-Lane Monday: Never let a software guy near hardware
This pilot fish gets an early-evening call from his business's security company, telling him that the computer room is sending out a "high thermal event" alarm.

There's no answer after several tries to contact the tech who's on call, so fish makes the 45-minute drive to the office.

"I assumed the office must have lost power and the IT systems were still running on battery backup," says fish.

Wrong.

"While the general office space was fine and showed no evidence of power loss, the computer room felt like Arizona — the thermometer read over 90 degrees — and the two redundant wall-mounted air-handling systems weren't running."

Some of the older hard drives are making horrible screeching sounds as fish gets to work. He props open the computer room doors and then begins to shut down all the servers, arrays and network hardware as fast and as safely as he can.

To read this article in full, please click here



Enterprise Application News
May 18, 2020

Microsoft monkeys with Office 365, Microsoft 365 release channels
Microsoft last week announced sweeping name and default-setting changes for how it updates and upgrades the core of Office 365, the locally installed applications such as  Word, Excel and PowerPoint.

These changes to Office 365 were not the first for the by-subscription suite of apps and services. In 2017, Microsoft dumped an earlier set of monikers - which included "Deferred Channel" and "First Release for Deferred Channel" - for new titles that matched, more or less, the then-current Windows 10 conventions.

[ Related: G Suite vs. Office 365: What's the best office suite for business? ] But in the intervening years, Windows 10 had streamlined its servicing distribution options. Microsoft did do some Windows 10-esque clean-up on Office 365's channels, but the latter, even after the changes take effect next month, will still greatly outnumber those of the operating system.

To read this article in full, please click here

(Insider Story)

Enterprise Application News
May 16, 2020

The best Android apps for business in 2020
Trying to find the right app for any given area on Android is a lot like trying to order dinner at a restaurant with way too many options on the menu. How can you possibly find the right choice in such a crowded lineup? With the Google Play Store now boasting somewhere in the neighborhood of 70 gazillion titles (last I checked), it's no simple task to figure out which apps rise above the rest and provide the best possible experiences.

That's why I decided to step in and help. I've been covering Android from the start and have seen more than my fair share of incredible and not so incredible apps. From interface design to practical value, I know what to look for and how to separate the ordinary from the extraordinary. And taking the time to truly explore the full menu of options and find the cream of the crop is quite literally my job.

To read this article in full, please click here



Enterprise Application News
May 15, 2020

How to use Apple's iPad Magic Keyboard
Got yourself one of those new-fangled iPad Magic Keyboards to use with your iPad while working remotely? Go you. Here's what you need to know to get the best out of it, best read alongside my earlier iPad productivity guide.

How to wake it up Press any key to wake your iPad. Press a key once more to get to the Lock screen, where you can unlock the tablet with your passcode or Face ID.

To read this article in full, please click here



Enterprise Application News
May 15, 2020

Coronavirus: Managing (and pivoting) during a crisis
Updated: If you weren't entirely prepared for COVID-19, you're not alone. Ensuring business continuity in crisis management mode requires the right mix of technology, patience and agility. We hope this collection of Insider Pro articles helps.

Enterprise Application News
May 15, 2020

Tech event calendar 2020: Upcoming shows, conferences and IT expos


Tech Events Event Description Starts Ends Location Microsoft Build (Online Only) Microsoft typically uses its annual developers' conference as a showcase for new products and technologies related to Windows and Azure. This year's virtual event will narrow its focus to developers. 2020-05-19 2020-05-21 Seattle, WA Digital Transformation Conference (London) (Online Only) 50 tech experts offer insights into their digital efforts on the digital workplace, emerging tech, digital product innovation and more. 2020-06-03 2020-06-04 London, UK Bixby Developer Sessions This event offers free hands-on AI and conversational development training on Bixby for 75 developers. Next session is in San Francisco, with future sessions in Los Angeles and New York City. 2020-06-08 2020-06-08 Mountain View, CA VivaTechnology (CANCELLED) VivaTech is an international event that draws start-ups, CEOs, investors and global leaders in tec

Enterprise Application News
May 15, 2020

How to check someone else's schedule in Outlook
"Is everyone free Thursday at 10am? If not, when you are free for our new-project meeting?"

If that's how you figure out when to schedule meetings with your colleagues, there's a better way built into Office 365, Microsoft 365, and Microsoft Exchange platforms, which most businesses use. Best of all, it works on Windows, macOS, iOS, and Android, and not just in the Microsoft Outlook client.

The specific steps vary based on your calendar app, so I'll show you how to check people's availability in the various Outlook apps (including the web app) as well as in the Apple Calendar apps for macOS and iOS, which support Office 365, Microsoft 365 and Exchange servers if allowed by IT. (The Google Calendar and Samsung Calendar Android clients don't work with Office 365, Microsoft 365 or Exchange.)

To read this article in full, please click here

(Insider Story)

Enterprise Application News
May 15, 2020

Biggest technology acquisitions 2020
Last year marked a slight decrease in global technology M&A activity from the blockbuster year that was 2018 - when SAP bought Qualtrics for $8 billion, IBM acquired Red Hat for a staggering $33 billion and Broadcom picked up CA Technologies for $18.9 billion in cash.

As of the end of Q3 2019, technology M&A deals worth $245 billion had been announced globally, marking a decrease of 25% year-on-year according to GlobalData.

Which mergers and acquisitions does 2020 have in store? If January alone is anything to go by then there will be no slowing of major deals across the industry, with security already proving to be a hot area.

To read this article in full, please click here



Enterprise Application News
May 15, 2020

Flashback Friday: It was like this when I got here
Pilot fish is working on solving a problem at a user's desk when the user asks about something unrelated: Is it possible to change a weekly customer list report so it prints out a customer's entire ID number, instead of just the first four digits?

User tells fish that the change would save several hours of work every week, because each customer's name has to be looked up to find the full customer number and then write in the missing three digits — and there are hundreds of customers listed in the 14-page report.

Fish promises to take a look. But after a little research, it's pretty clear that there's nothing wrong with the report. It's outputting all seven digits. The problem is with the printer on the user's desk.

To read this article in full, please click here



Enterprise Application News
May 15, 2020

Work-from-home hack: The calendar-connected 'busy light'
If you're working from home and anything like me right now, you may be familiar with a little something I like to call the Perfectly Timed Interruption.

No matter how quiet and flexible 90% of your day may be, the Perfectly Timed Interruption never fails to find that one moment when you really just can't be disturbed. Maybe you're having a videoconferencing call with a particularly important client. Maybe you're leading a team meeting. Or maybe you're recording a podcast — or even appearing live on a national news program (look at you!).

To read this article in full, please click here



Enterprise Application News
May 14, 2020

A 'business-as-usual' Patch Tuesday update for Windows desktops
It really is saying a lot when Microsoft releases more than 100 updates each month and this is now considered "business as usual." Speaking of the "new normal," Microsoft has changed the release cadence of its optional updates (generally released later each month).

In a statement about the new update regularity, the company said: "We have been evaluating the public health situation, and we understand this is impacting our customers. In response to these challenges we are prioritizing our focus on security updates. Starting in May 2020, we are pausing all optional non-security releases (C and D updates) for all supported versions of Windows client and server products (Windows 10, version 1909 down through Windows Server 2008 SP2).

To read this article in full, please click here



Enterprise Application News
May 14, 2020

Get $1,200 worth of advanced AWS training for just $35
The popularity of cloud-based platforms is plain to see. They allow corporations to efficiently meet the needs of customers while reducing the amount of capital invested in technological infrastructure. When you consider the benefits, it's difficult to imagine a scenario where anyone would choose to go to the trouble of purchasing and running their own servers ever again.

Of course, then, that means that IT professionals need to augment their training if they want to remain at the top of their field. After all, if everyone is transitioning to the cloud, then it's expected that their technical teams will need to know how to set up, navigate, and maintain those new systems. This makes The All-Level AWS Cloud Professional Bootcamp so timely, especially considering that it's offered at over 90 percent off the original value right now.

To read this article in full, please click here



Enterprise Application News
May 14, 2020

The best calendar apps for Android
Quick: What app do you use to manage your calendar on your phone?

If you're anything like most people I hear from, the answer's probably something along the lines of: "Uh...whatever calendar app came on the phone when I got it?"

It's a surprisingly common position, but guess what? On Android in particular, there's a decent chance your phone's default calendar app isn't the best option. And it doesn't take much work to give yourself an upgrade. In fact, you don't have to look any further than this very page.

After much exploration and experimentation, I've identified the best Android calendar apps available for different styles of professional schedule management. Some are meant to act as replacements for the less-than-stellar services that come preinstalled on certain phones, while others are supplements that have the potential to add worthwhile functions into any Android calendar setup.

To read this article in full, please click here



Enterprise Application News
May 13, 2020

Slack mobile app gets UI refresh for easier navigation
Following its 2019 desktop app refresh, Slack has now updated its mobile app, promising users a simpler and more intuitive interface that's easier to navigate on a small screen. 

[ Related: Become a Slack master with slash commands ] As part of the redesign, Slack has overhauled app navigation, adding a tab bar at the bottom of the screen with four tabs: Home, DM, @mention and You. The Home tab contains a list of prioritized notifications, highlighting direct messages and channels requiring immediate attention.

To read this article in full, please click here



Enterprise Application News
May 13, 2020

Get access to 750 professional tech courses for just $80 today
Few things are more important to a technical professional than their education. And, unsurprisingly, professional development never stops, even for those in the midst of a long and successful career. But finding opportunities to accrue new skills that fit within the confines of a tight work schedule and budget are often hard to come by. That's why there's the Complete Developer and IT Pro Library from LearnNow.

To read this article in full, please click here



Enterprise Application News
May 13, 2020

Windows 10 quick tips: 13 ways to speed up your PC
Want Windows 10 to run faster? We've got help. In just a few minutes you can try out this baker's dozen of tips; your machine will be zippier and less prone to performance and system issues.

1. Change your power settings If you're using Windows 10's "Power saver" plan, you're slowing down your PC. That plan reduces your PC's performance in order to save energy. (Even desktop PCs typically have a "Power saver" plan.) Changing your power plan from "Power saver" to "High performance" or "Balanced" will give you an instant performance boost.

To do it, launch the Control Panel app, then select Hardware and Sound Power Options. You'll typically see two options: "Balanced (recommended)" and "Power saver." (Depending on your make and model, you might see other plans here as well, including some branded by the manufacturer.) To see the "High performance" setting, click the down arrow by "Show additional plans." 

To read this article in full, please click here



Enterprise Application News
May 13, 2020

It's time to squirrel away a clean copy of Win10 version 1909
Downloading a clean Win10 version 1909 is remarkably easy, doesn't take very long (if you have a fast internet connection anyway), and may well save your keister at some point. You can even download it from your phone or iPad.

Don't worry, it's 100% legal and, at worst, will occupy about 8GB on a USB drive for a while. Nothin' to it.

Step 1. If you're running Win10, use the Media Creation Tool If you have a license for Windows 10, the easiest way to get version 1909 involves Microsoft's Media Creation Tool. Go to the Download Windows 10 site and, under "Create Windows 10 installation media," click the link marked "Download tool now." 

To read this article in full, please click here



Enterprise Application News
May 13, 2020

Late May release of Windows 10 2004? Expect a minor update this fall
Microsoft's late release of Windows 10 2004, now slated for the last week of May, almost certainly means that the fall upgrade will be like 2019's - a minor update sporting few new features and little new functionality.

According to a Microsoft schedule found on the company's hardware ecosystem website, the feature upgrade known both as Windows 10 May 2020 Update and Windows 10 2004 will be released May 26, 27 or 28.

[ Related: Review: Windows 10 May 2020 Update ] Others, including ZDNet and BleepingComputer, had reported earlier that Microsoft would probably ship Windows 10 2004 during that three-day stretch.

To read this article in full, please click here



Enterprise Application News
May 13, 2020

Wayback Wednesday: Slow down there, buddy
As a sysadmin at this manufacturing plant, this pilot fish is aware of the problems that persistently plague a database that sits on a server that another admin is responsible for.

"About once a quarter, users would start complaining about how slow the database was," says fish. "The database sysadmin would be questioned extensively by management and given hell for the problems on his systems.

"He would run diagnostics and pull his hair out for a few days. Then eventually things would go back to normal."

This goes on for years, until the other sysadmin moves on — and fish becomes responsible for the database server.

Fortunately, his ex-colleague did manage to convince management to buy a comprehensive performance monitoring suite, though that never led him to pinpoint the slowdown.

To read this article in full, please click here



Enterprise Application News
May 12, 2020

10 tips for a secure browsing experience
Your browser is one of the easiest ways for malware to penetrate your network. Here are 10 ways to practice safe surfing in Google Chrome, Microsoft Edge and Mozilla Firefox.

Enterprise Application News
May 12, 2020

Windows 10: A guide to the updates
The launch of a major Windows 10 update isn't the end of a process — it's really just the beginning. As soon as one of Microsoft's twice-yearly feature updates is released, the company quickly gets to work on improving it by fixing bugs, releasing security patches, and occasionally adding new features.

Here we've summarized what you need to know about every Windows 10 update being released to the public. First come updates to the currently shipping version of Windows 10 — version 1909, known as the November 2019 Update — with the most recent updates on top.

To read this article in full, please click here



Enterprise Application News
May 12, 2020

Windows 10 Redstone: A guide to the Insider Preview builds
Microsoft never sleeps. Even before the Windows 10 November 2019 Update (version 1909) started to roll out, the company began working on upcoming feature updates to Windows 10. As it did with version 1909, Microsoft has been releasing a series of public preview builds to members of Microsoft's Windows Insider Program.

After years of using "Redstone" in its code names for upcoming releases, Microsoft switched to a new format with version 1903, released in May 2019. The code names now use a YYH1/YYH2 format, with the YY standing for the last two numbers of the year and H1 or H2 referring to the first or second half of the year. So Windows 10 version 1909, which was released in November 2019, was code-named "19H2" (for second half of 2019). The next feature update, due in the spring of 2020, is code-named 20H1.

To read this article in full, please click here



Enterprise Application News
May 12, 2020

Atlassian acquires help desk firm Halp
Atlassian, best known for its Jira, Trello and Confluence platforms, is acquiring helpdesk company Halp.

The purchase, announced today, comes amid the backdrop of the ongoing global COVID-19 pandemic, which has made collaborative platforms essential for teams looking to remain productive with workforces largely distributed.

Launched in 2017, Halp is a conversational ticketing solution that enables IT teams to assign, prioritize and answer requests from Slack, turning the popular enterprise chat platform into an internal helpdesk solution.

To read this article in full, please click here



Enterprise Application News
May 12, 2020

Could 5G spell trouble for Android flagships?
Well, gee willikers, who could've possibly seen this coming?

5G, the mobile industry's oft-cited savior for slow smartphone sales, isn't exactly lighting the world on fire — especially here in America. In fact, if anything, it appears to be doing just the opposite: 5G is actively acting as a negative asterisk to otherwise fine phones and encouraging people to avoid them entirely. And really, who can blame 'em?

Let's back up for a sec and set the stage to this story — because there's a fair amount of context to consider here. Smartphone sales in general, y'see, haven't been in particularly great shape for quite a while now. And it's no wonder: In spite of endless efforts to come up with flashy-seeming "innovations" like folding phones and a variety of curving, sloping, and suggestively gyrating screens (okay, so maybe not that last one, but it's probably just a matter of time), people are hanging onto their perfectly fine old devices for longer and longer.

To read this article in full, please click here



Enterprise Application News
May 12, 2020

Review: Windows 10 May 2020 Update delivers little tweaks that add up to... well, not a lot
Despite calls for Microsoft to significantly delay its spring Windows release due to the pandemic, the Windows 10 May 2020 Update, version 2004, is expected to begin rolling out to users in the next few weeks. Industry watchers initially expected it on May 12, Patch Tuesday, but it now appears to be slated for the last week in May. Nevertheless, the software is feature complete; what is thought to be the final preview build shipped to Microsoft's Release Preview ring of Windows Insiders on April 30.

To read this article in full, please click here



Enterprise Application News
May 12, 2020

This business has gone to the dogs
It's 1979, and this pilot fish is a Fortran programmer at a company that rents space in a warehouse. Walk in the door, and you're in a large room filled with PDP-11 computers, surrounded by smaller rooms used as offices.

One day through that door walks a woman come to visit her programmer husband, along with their large dog — which immediately runs into one of the offices and hides under a desk, its front paws over its head.

No enticement will get the dog out of that office, or even out of its defensive posture.

Then a hardware engineer realizes: Those PDP-11s all have switching-type power supplies, which run at frequencies too high for humans to hear, but to dogs they're probably the equivalent of several thousand ultrasonic dog whistles blowing continuously. Now everyone sees why the dog is being so stubborn and understands that forcing it into that room full of PDP-11s would actually be cruel.

To read this article in full, please click here



Enterprise Application News
May 11, 2020

U.S. IT pros face COVID-19 layoffs now, fewer jobs later
It's not yet at the level of "Brother, can you spare a dime?" for IT workers, as it is for many workers in retail, entertainment, and hospitality. But as it becomes apparent the road to recovery from the COVID-19 pandemic will be take several years, IT pros are seeing layoffs in the U.S. and diminished prospects for future work, both as staff and as contractors.

In April 2020, IT pros saw 102,300 layoffs in the U.S., according to management consulting firm Janco Associates. And Janco has now more than halved the expected IT job growth in 2020 that it predicted just a month ago - to 40,000 versus the earlier prediction of 95,400 IT jobs.

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Enterprise Application News
May 11, 2020

Mobile payments may soar, thanks to COVID-19
One of the most frequently asked questions in these days of pandemic is, "When will things get back to normal?" Valid answers are generally, "They won't. Goodbye, handshakes" and "In stages, ending when a vaccine is approved and widely distributed." When it comes to payments, the answers are more complicated, but not any more comforting.

Paper money and coins have been plummeting in usage for years, and COVID-19 certainly isn't going to help. From a retail and finance perspective, those paper and metal currencies are more expensive to manage (to count, to secure), are easy theft targets (stolen stacks of non-marked $20s are about as non-traceable as possible) and a lot slower typically than using mobile payments or credit/debit cards.

To read this article in full, please click here



Enterprise Application News
May 11, 2020

It looks like Apple is developing new iCloud products and services
Despite its importance to Apple's ecosystem, iCloud has never quite become the cloud industry powerhouse it might have become. But it looks as if the company has plans to change that.

Apple is hiring for iCloud The company has been quietly hiring leading cloud services talent in the last few months, including the recruitment of globally recognized experts in use of containers and Kubernetes and a spate of mergers and acquisitions.

The word seems to be that Apple is building out its cloud infrastructure, which strongly suggests the company will have a wider strategy it wants to reveal. Machine learning will almost certainly be part of this as the company presses forward with its work in the space.

To read this article in full, please click here



Enterprise Application News
May 11, 2020

Check to make sure you have Windows updates paused
With everything else you have on your work-from-home plate, the last thing you need is a surprise patch that doesn't … quite … work … right. Spare yourself the drama, and sit on the sidelines while we all crowdsource patch beta testing. 

We haven't seen one, single emergency patch in well over a year. Contrariwise, every month, we see odd reports of problems — some of them quite obscure, some of the head-whackingly simple. You might get bit. You might not. But why take the risk?

To read this article in full, please click here



Enterprise Application News
May 11, 2020

How IoT is becoming the pulse of healthcare
The Internet of Things is made up of small computing devices with unique IDs connected together through a network and performing specific tasks. In healthcare that can mean monitoring building temperatures, air flow, medical devices or even the health of a patient in or out of a healthcare facility.

Because of their ability to independently communicate data, there's potential for eliminating direct human interaction with systems equipped with IoT devices and central data respositories, automating processes and increasing efficiency and data accuracy.

Tech Spotlight:



Enterprise Application News
May 11, 2020

Memory-Lane Monday: Glad it was just a quick one
Pilot fish is called to a meeting where a group of users wants a system of their own design to track projects, instead of using the software that the company already bought for that purpose.

"Manager asks me to develop a quick prototype website and database for this," says fish.

"I do as requested and present it to the users and manager. After discussing time and cost, users tell me, ‘We'll consider our options and get back to you.'

"Several months later, I ask the manager if the users still need the prototype website and database up and available.

"Users email each other with discussion on the topic, then email back to the manager, who relays it to me: ‘What was this website and database for?'

To read this article in full, please click here



Enterprise Application News
May 11, 2020

The Internet of things in 2020: More vital than ever
Just when we needed it most, the internet of things is delivering gobs of data and remote device control across almost every industry, from healthcare to agriculture.

Enterprise Application News
May 08, 2020

From Surface to Surface Go 2 and Surface Book 3: The evolution continues
(Disclosure:  Most of the vendors mentioned are clients of the author).

Microsoft just launched several additions to its Surface family: Earbuds, an updated set of headphones (that finally come in black), a new dock, and the Surface Go 2 and Surface Book 3.  It is interesting to look at a few of Microsoft's competitive responses over the last two decades. 

To read this article in full, please click here



Enterprise Application News
May 08, 2020

Conspiracy theories slow public 5G adoption (but private 5G gets a boost)
When radio waves, viruses and tin foil hats collide. How the coronavirus crisis is changing how, where and why 5G is being deployed.

Enterprise Application News
May 08, 2020

The enterprise has become remote and mobile
I focus on how Apple's solutions and ecosystems can boost enterprise productivity and enable new ways of working, but I never expected these ideas to become mandatory, as they have in recent weeks.

Mobility is holding things together We were already engaged in the digital transformation of daily life. 

Technology was already wrapped around most business processes and much of our personal life. Many of us already use iPhones for everything and wear an Apple Watch to help manage our health.

What COVID-19 has done is accelerate the transformation, forcing even the most reluctant enterprise (including Apple at times) to adopt remote working practises, fast.

To read this article in full, please click here



Enterprise Application News
May 08, 2020

Zoom to add end-to-end encryption with Keybase acquisition
Zoom has acquired secure messaging and identity management firm Keybase as its looks to shore up security capabilities on its platform with end-to-end encryption.

The acquisition will give Zoom access to Keybase's encryption technology, used to secure online identities, as well as its team of engineers. Launched in 2014, Keybase lets users encrypt social media messages and shared files with public key encryption to ensure that communications stay private. 

Keybase's cofounder Max Krohn will now head up Zoom's security team, Zoom said. Krohn's new role was first detailed by CNBC.

To read this article in full, please click here



Enterprise Application News
May 08, 2020

Microsoft to start changing Chrome's search engine to Bing for opt-in customers
Microsoft this week revised the schedule for rolling out a Chrome browser extension to Office 365 customers, which at one point would have forced users to switch to the company's own Bing search engine.

Rather than deliver the Chrome add-on to version 2002 of Office 365 ProPlus between February and July, the Redmond, Wash. developer will instead begin adding it to Google's browser this month as part of version 2005, with a finish date yet to be determined.

Microsoft did not offer a reason for the new schedule - unlike for other instances where it has cited the coronavirus pandemic for calendar changes - but it certainly needed more time after it had reversed itself in February.

To read this article in full, please click here



Enterprise Application News
May 08, 2020

Flashback Friday: Smart, but not THAT smart
It's early in the days of the post-iPhone smartphone boom, and this pilot fish is in the weekly status meeting with his fellow development managers, where the on-call rotation schedule for developers is always a bone of contention.

The idea is that all developer must take turns providing back-end support for difficult support requests, says fish.

But at this meeting, fish has a simple suggestion to keep the rotation moving along smoothly: The company should provide a single mobile phone, to be handed off to whoever is on call. That way there would be only one number the help desk has to call in case of after-hours emergencies.

Fish says a smartphone would be worth the investment, because the on-call dev person would at least have something to play with and show off to friends during the much-despised on-call duty.

To read this article in full, please click here



Enterprise Application News
May 08, 2020

11 best practices for Microsoft Teams video meetings
You may spend most of your time in Microsoft Teams collaborating with your co-workers via text chats, but with office workers around the world now working from home, conducting video meetings in Teams has taken on increasing importance. While Skype for Business still exists as a separate product for legacy customers, Microsoft has folded its functionality into Teams, which is included with Microsoft 365/Office 365 business and enterprise subscriptions.

It's easy to start a video meeting in Teams, but there are ways to enhance the experience for you and the other participants, whether it's an informal video chat with co-workers or a client presentation. Here's how you can get the most out of Teams for video meetings — best practices for before, during and after your meeting.

To read this article in full, please click here

(Insider Story)

Enterprise Application News
May 07, 2020

Save thousands on pro CompTIA certification training today
The current pandemic has ushered in a wave of significant changes. Now, more people are working from home, and many brick and mortar businesses are transitioning to the web. 

Indeed, we could be standing at the threshold of a new reality where technology plays an even greater role in the day-to-day. So, if you work in IT or had planned to in the near future, it'd be smart to pad your resume with as much training and certifications as you can right now, so you'll be prepared for what's likely coming down the road.

This brings us to The Complete 2020 CompTIA Certification Training Bundle. This training package offers an ideal way to ramp up your career as an IT pro, and for a fraction of what you'd usually spend on training. Worth upwards of $3,000, the training package is on sale now for only $69.

To read this article in full, please click here



Enterprise Application News
May 07, 2020

Box adds collaboration features, updates app UI
Box has added new collaboration features and interface updates to its cloud storage app to support better productivity for remote workers. 

Among the changes in what the company calls the "All-New Box experience" is the introduction of Collections. Available in the left-hand navigation bar, Collections offers a way to group files, folders and bookmarked documents under a heading related to a specific project or process, such as a product launch or marketing strategy. 

The feature can be customized and arranged by users to keep important information at hand, said Box.

To read this article in full, please click here



Enterprise Application News
May 07, 2020

5 lessons companies should learn about working at home
Companies now have the opportunity to learn from what is and isn't working during the coronavirus crisis. Use this time to build out a strategy so you won't have to use band aids and duct tape next time.

Enterprise Application News
May 07, 2020

Podcast: Answering your Windows 10 questions: May 2020
Listen as Computerworld contributor Preston Gralla and Executive Editor Ken Mingis answer viewers' questions about the latest Windows 10 release. 

And check out Preston's column on how the coronavirus will change Windows forever:

https://www.computerworld.com/article/3541523/the-coronavirus-will-change-windows-forever.html

To read this article in full, please click here



Enterprise Application News
May 07, 2020

The most interesting Android question of the year
We've got some hefty stuff happening in the land o' Android right now, and that's putting it mildly. Google just squeezed out a surprise extra developer preview of the upcoming Android 11 release and announced an official date for the software's beta debut; the Pixel 4a is leaking left and right and inching ever closer to its arrival; and Google's starting to rebrand stuff at an almost comical pace. (Not to worry: That last bit is a common mating-season ritual for the mysterious Google beast.)

To read this article in full, please click here



Enterprise Application News
May 07, 2020

Odd problems remain unresolved, but get the April Windows and Office patches installed
If you haven't yet installed the April Windows and Office patches, now's a good time to release the kraken. With a bit of prudent precaution, of course.

If you have click-to-run versions of Office, you may start seeing "Compile error: / Can't find project or library" error messages, but those are understood — and, surprisingly, they're for your own good.

To read this article in full, please click here



Enterprise Application News
May 07, 2020

Apple commits $10 million to help boost COVID-19 testing
Apple continues to look for ways in which it can use its platforms and power to help in the struggle against COVID-19, now it has poured $10 million from its Advanced Manufacturing Fund into sample collection kit manufacturer, COPAN Diagnostics.

Hugely increasing production While some find it hard to accept, COVID-19 looks set to be part of life for some time, and in order to return to something like normal all countries will need to massively expand their testing regimes.

To read this article in full, please click here



Enterprise Application News
May 07, 2020

Apple commits $10M to help boost COVID-19 testing
Apple continues to look for ways in which it can use its platforms and power to help in the struggle against COVID-19; now, it has poured $10 million from its Advanced Manufacturing Fund into sample collection kit manufacturer COPAN Diagnostics.

A big increase in production While some find it hard to accept, COVID-19 looks to be part of life for some time to come, and in order to return to something like normal all countries need to massively expand their testing regimes.

To read this article in full, please click here



Enterprise Application News
May 07, 2020

Become a Slack master with slash commands
If you use Slack a lot during your workday, you can be more efficient by learning some key "slash commands." Many functions and tools of this popular chat platform can be executed by typing the / key in the message field, typing a command after it, and pressing Enter. Familiarizing yourself with certain slash commands will help you navigate Slack without having to take your fingers off the keyboard to use the mouse or touchpad.

When you type the / key in any Slack message field, a pane pops up showing a list of slash commands that you can type in. The last slash command you used shows up at the top of the list.

IDG Typing a slash character into the Slack message window reveals a list of built-in slash commands. (Click any image in this story to enlarge it.)

To read this article in full, please click here

(Insider Story)

Enterprise Application News
May 06, 2020

What's in the latest Firefox upgrade? Firefox 76 augments password manager to stymie breach impacts
Mozilla this week shipped Firefox 76 with enhanced password protections that include warnings of sites reportedly victimized by criminals as well as alerts if users rely on passwords known to have been leaked in breaches of other sites or services.

Engineers also patched 11 vulnerabilities, three labeled "Critical," Firefox's most-serious label, and another trio marked "High," the next level down. One of the critical flaws was reported by noted researcher James Forshaw of Google's Project Zero, and affected only the Windows version of the browser.

To read this article in full, please click here



Enterprise Application News
May 06, 2020

Apple's WWDC 2020 will have more people watching than ever before
Developers now know Apple's mighty WWDC show will take place for free online starting June 22. Apple IT administrators also know another important show, JNUC, will also be held online this year. We're losing precious opportunities for personal connection, but there's some big advantages here.

Towards tech democracy I've attended both events in the past.

I learn a great deal from doing so, meet fantastic people and get a real sense of where Apple's technologies at them. I value the time there highly. I think everyone who attends feels the same.

To read this article in full, please click here



Enterprise Application News
May 06, 2020

Wayback Wednesday: Maybe she's still pondering your explanation
VP asks this pilot fish to change a link on the organization's website.

The link opens up the user's email client with her email address inserted in the To field, fish says. She wants the emails to go to another manager instead.

"When I told her that I had completed that task, she informed me that it was not right. She said when she clicked on the link, it opened up her email client and the body of the email contained her signature and not the manager's signature.

"I chuckled for a moment and told her, ‘I cannot change your signature to the manager's signature when you click on the link. That's because you clicked on the link. If someone else clicks on the link, it will open their email client and contain whatever they have in the body of their email.'

To read this article in full, please click here



Enterprise Application News
May 05, 2020

Office 365: A guide to the updates
Office 365 subscribers always have the latest version of Microsoft Office — currently Office 2016. They also get more frequent software updates than those who have purchased Office 2016 without a subscription, which means subscribers have access to the latest features, security patches and bug fixes. But it can be hard to keep track of the changes in each update and know when they're available. We're doing this for you, so you don't have to.

Following are key updates to Office 365 for Windows since Office 2016 was released in September 2015 — all the 2017 updates and the most important ones from 2016 and late 2015, with the latest releases shown first. We'll add info about new updates as they're rolled out.

To read this article in full, please click here



Enterprise Application News
May 05, 2020

Microsoft, Apple open virtual dev conferences to all
Microsoft and Apple have both opened their annual developer conferences to all and will not charge admission for the virtual events.

Microsoft will host its Build confab May 19-21 and Apple will start its Worldwide Developers Conference (WWDC) on June 22. Apple did not say how long WWDC will run, but historically the conference has gone from Monday to Friday. June 22 is the second-to-last Monday of the month.

Previously, the companies had announced the cancellations of their usual physical events and replacement by all-digital versions. Both firms cited the ongoing pandemic as the reasons for their moves.

"In light of global health concerns due to COVID-19 and related government actions in Washington State, we will deliver our annual Microsoft Build for developers as a digital experience, in lieu of an in-person event," Microsoft said in March.

To read this article in full, please click here



Enterprise Application News
May 05, 2020

Technology winners and losers in the days of COVID-19
The coronavirus pandemic is revealing just where our technology is up to the challenge and where it's failing.

Enterprise Application News
May 05, 2020

Windows by the numbers: Windows share shrinks, Linux surges ... wait, Linux?
Windows' share of all operating systems took a tumble in April, the first full month that corporate and government officials urged people to stay at home and work there if possible, as the coronavirus pandemic surged.

According to analytics company Net Applications, Windows accounted for 86.9% of global OS share in April, a decline of 2.3 percentage points. That was the largest loss by Windows since November 2017, when Net Applications made major adjustments to its numbers after purging its data of bogus traffic originating from criminals' "bots."

To read this article in full, please click here



Enterprise Application News
May 05, 2020

The Galaxy Chromebook and the problem with promises
Oh, Galaxy Chromebook. Dear, sweet Galaxy Chromebook. You looked so perfect, so irresistible, so alluring. You had such promise. You were so close to being the one.

When we first got a glimpse of Samsung's highest profile, highest-priced Chromebook to date earlier this year, it looked almost too good to be true. The device was billed as a 2020-worthy spiritual successor to Google's own top-of-the-line Pixelbook — a luxury-level laptop that put the Chrome OS experience into powerful, premium hardware that was primed for productivity and a pleasure to use.

To read this article in full, please click here



Enterprise Application News
May 05, 2020

Tech pitches in to fight COVID-19 pandemic
As IT pros around the world go all-out to support a workforce that's suddenly fully remote, many technology workers and companies are also joining efforts to alleviate the COVID-19 crisis in various ways, including developing products to combat the virus, tracking and predicting its spread, and protecting hospitals from cyberattacks.

ViewSonic offers to help distance-learning efforts ViewSonic is offering up its Professional Development team to provide one-on-one online support for educators "with any learning initiatives they may have, including topics such as: distance learning as a whole, tools for distance learning, curriculum development, as well as video creation or conferencing for lessons," the company said in a statement.

To read this article in full, please click here



Enterprise Application News
May 05, 2020

6 tips for better virtual meetings
If you're working remotely on a desktop Mac, your iPad, an iPhone or even on another platform, it's possible you're now trapped in a seemingly unyielding cycle of virtual meetings. So how can you make these meetings more effective and avoid wasting time?

Write and use an agenda I've attended meeting with no fixed purpose. This usually means that when matters do crop up, participants are ill-prepared, which means they can become defensive or deliver incomplete responses. It also means others in the group are unable to prepare their own questions. Meeting agendas can help solve this. Agendas should be:

To read this article in full, please click here



Enterprise Application News
May 05, 2020

The definitive guide to the best videoconferencing options
Staff writer Charlotte Trueman runs through the findings from her definitive comparison of the leading enterprise videoconferencing software during the pandemic, from WebEx, GoToMeeting and Teams, to Google Meet and Zoom.

Enterprise Application News
May 05, 2020

Salesforce unveils tools for a post-pandemic return to the office
While governments prepare to reopen their economies following the COVID-19 outbreak, many businesses face a challenge: ensuring that employees stay safe as lockdown measures are gradually eased. The outbreak began has infected more than 3.6 million people worldwide, killing more than 252,000 - including nearly 70,000 in the U.S.

To help companies navigate a safe return to work, Salesforce created Work.com — a set of applications and online resources to provide logistics support for public and private sector organizations as they bring staffers back to the office.

To read this article in full, please click here



Enterprise Application News
May 05, 2020

Educational
This pilot fish works as the network admin for a K-12 school that uses Google and Gmail for email. It's spring break, though, and things are pretty quiet, but on Friday afternoon, fish gets a panicked email.

"Are you in the district today?"

Fish answers, Yes, but I'm working on an urgent issue. What can I do for you?

"Wilma is here to fill in as secretary in the office and she can't sign into Google for her email."

Fish checks, and Wilma had logged in about 20 minutes earlier. I so he emails back: "I see she's signed in. What error message does she see?"

"I'll have her send you a screenshot."

About 10 minutes later, fish gets a nicely cropped screenshot from Wilma's desktop, showing a notification with a "Dismiss" option.

To read this article in full, please click here



Enterprise Application News
May 05, 2020

The coronavirus will change Windows forever
It's clear that the coronavirus pandemic will forever change the world we know — in the ways we live, work and communicate. And that means technology and software will have to change as well.

How? If we look at one dominant software product, Windows, we can already get some ideas. Although it's still too early to know precisely what Microsoft will do differently with the operating system, there's plenty of evidence suggesting what it might look like. Here's what to expect from Windows in the age of pandemics.

The first piece of evidence comes from the upcoming Windows 10 May 2020 Update; Microsoft has changed how it will handle all Windows updates for as long as the pandemic lasts.

To read this article in full, please click here



Enterprise Application News
May 04, 2020

Top web browsers 2020: Firefox stays afloat, Chrome hits 69% for first time
Firefox staved off another ruinous month by remaining stable in April, while Chrome raised its share to a level last seen more than a decade ago by Microsoft's now largely irrelevant Internet Explorer (IE).

According to data posted Friday by analytics vendor Net Applications, Firefox's share in April rose very slightly - by less than one-tenth of a percentage point - to 7.3%. It was the first month in the last four in which the browser added share - and more importantly - kept it from dropping below the 7% bar, the milestone not seen since 2005, when Firefox was scratching share from Microsoft's IE and Google was more than three years away from introducing Chrome.

To read this article in full, please click here



Enterprise Application News
May 04, 2020

Apple's new 13-in. MacBook Pro gets Magic Keyboard
Apple is getting down to business, introducing a new and faster 13-inch MacBook Pro laptop equipped with the Magic Keyboard; it may be just the computer many remote workers need.

Faster and more 'Magic' Apple has doubled the quantity of storage inside all configurations of the new pro portable, which boasts 10th-generation, quad-core Intel processors that the company says can deliver "up to" 80% faster graphics. Standard storage options now range from 256GB to 1TB, with up to 4TB options available.

The company also promises up to 10 hours of use on a single charge and up to 30-days standby time for these machines. It seems inevitable the Macs will also support the new Battery Health Management feature coming in macOS 10.15.5.

To read this article in full, please click here



Enterprise Application News
May 04, 2020

Chrome OS: Tips, tools, and other Chromebook intelligence
Google's Chrome OS platform sure has come a long way.

From the early days, when Chrome OS was little more than an experimental "browser in a box," to today — with the platform powering first-class hardware and supporting a diverse range of productivity applications — Google's once-crazy-seeming project has turned into one of the world's most intriguing and rapidly expanding technological forces.

I've been covering Chrome OS closely since the start. I lived with the first Chromebook prototype, the Cr-48, and have used Chromebooks as part of my own personal computing setup in varying capacities ever since. I write about the field not only as someone who's studied it professionally from day 1 but also as someone who has used it personally that entire time, up through today.

To read this article in full, please click here



Enterprise Application News
May 04, 2020

5 hot video app start-ups
Interest around video meeting software is higher than ever, as isolation measures across the world drive demand for tools to connect people with co-workers during the day, family and friends at night. The "new normal" has led to a huge uptick in use of established video apps - think Teams, Meet and FaceTime - and has made Zoom a household name (not always for the right reasons).

But technology does not stand still and there are a wide array of innovative start-ups hoping to make video calls more accessible and effective. Apps coming onto the market range from lightweight video feeds and collaborative screen-sharing canvases to virtual avatars in augmented reality.

To read this article in full, please click here



Enterprise Application News
May 04, 2020

Memory-Lane Monday: Consistency should count for something
Every week, this pilot fish's IT group produces a report that's generated from a database by an automated script and distributed to users.

"One day, someone complained that the report he had just received was identical to the one from the week before," fish says.

"We looked into it and discovered that the script was corrupted. It had generated the exact same report for nine months before anybody noticed.

"We stopped distributing hard copies of the report after that."

Sharky doesn't want hard copy. Just email meyour true tales of IT life at sharky@computerworld.com. You can also subscribe to the Daily Shark Newsletter.

To read this article in full, please click here



Enterprise Application News
May 01, 2020

HP's updated Dragonfly - and rethinking laptops for a post-COVID-19 world
Disclosure:  Most companies mentioned are clients of the author.

HP briefed us on its updated HP Elitebook Dragonfly laptop, the first laptop that's gone through a design revision with an eye on our new post-pandemic world. The relevant change: a finish that can survive being wiped by a disinfectant with high alcohol content. These disinfectants, which can kill the coronavirus, tend to ruin the finish on laptops with anything but a metal finish. The Dragonfly has significant improvements to its noise cancellation capabilities for virtual conferences (and for blocking outr other folks' kids or pets). And it has an extremely bright screen (1,000 nits for outdoor use) with privacy options for those of us going insane at home and working outside as a claustrophobia remedy. 

To read this article in full, please click here



Enterprise Application News
May 01, 2020

4 reasons why Apple's and Google's Exposure Notification won't work
The contact-tracing system is a noble effort that assures user privacy. Unfortunately, it breaks down under scrutiny.

Enterprise Application News
May 01, 2020

Apple results: 9 lessons in pandemic survival
Apple's Q2 financial results weren't quite the blood bath some had anticipated, and while the future remains uncertain there's a few lessons there for enterprises attempting to navigate the current crisis.

What happened to Apple in Q2 FY20? Apple revenues reached $58.3 billion. In other highlights, its installed base reached a record for active devices - above the 1.5 billion it revealed in 2019.

It saw double-digit growth and set new records in the installed base of iPhones, Macs, iPads and wearables, now has 515 million service subscribers and believes it's on the way to 600 million by December.

As expected, product revenues fell 4% as economies contract in response to COVID-19. You can read Apple's announcement of the results here, or dig a little deeper into the numbers.

To read this article in full, please click here



Enterprise Application News
May 01, 2020

5 keys to supporting telework effectively and securely
Suddenly countless numbers of people are working from home. This massive shift in work processes can have huge repercussions from a security, privacy, regulatory and data governance standpoint.

Enterprise Application News
May 01, 2020

Chrome Remote Desktop: 4 easy steps to get started
Once upon a time, in a world not so far away, accessing a computer remotely required all sorts of costly, complicated software and technical know-how.

These days, it's a different story. Google's free Chrome Remote Desktop service makes it dead-simple to get on any computer — Windows, Mac, Linux, or Chrome OS — from practically any other desktop or mobile device. You can access all of the remote system's contents and even click around as if you were sitting right in front of it.

Chrome Remote Desktop can be useful for signing into your own personal or work computer from afar, and it can be equally valuable for peeking in on someone else's system — be it your co-worker's or your mother's — to provide hands-on help without having to be in the same location.

To read this article in full, please click here



Enterprise Application News
May 01, 2020

Flashback Friday: 90 days same as cache?
This company is converting its email system to Microsoft Outlook, and at least one user isn't happy with the result, reports an IT pilot fish on the scene.

User: "Why does my Deleted Items folder not save anything? Everything from yesterday that I need is gone! I need this setting changed."

Fish: Yes, when you quit the program, the Deleted Items folder is emptied in order to conserve space. You shouldn't use it as a storage bin — you need to file the items you want to keep.

User: "This will be a problem for everyone, I'm sure. We should be able to keep the trash in it for at least 60 or 90 days, because I use this folder daily. Can't you redirect this so when I delete something it goes to another folder and isn't deleted?"

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Enterprise Application News
May 01, 2020

Google to expel spammy, pointless Chrome extensions at end of August
Damned by its own success, Google this week announced it was cracking down on a glut of Chrome add-ons that are as noxious to the browser as spam is to email.

"The increase in adoption of the extension platform has also attracted spammers and fraudsters introducing low-quality and misleading extensions in an attempt to deceive and trick our users into installing them to make a quick profit," wrote Rebecca Soares and Benjamin Ackerman, the policy manager for the Chrome web store and associate principal for Safe Browsing Operations, respectively, in a post to a company blog. "We want to ensure that the...Chrome Web Store is clear and informative and not muddled with copycats, misleading functionalities or fake reviews and ratings."

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Enterprise Application News
Apr 30, 2020

Telecommuting in a post-COVID U.S. will be radically different. And that's a very good thing.
When COVID is through torturing the U.S. — which will likely be late '21 to mid '22, depending on when a vaccine and good treatments can be discovered, tested, approved and mass-distributed — business execs are going to find themselves running very different companies in very different ways. And the vast majority of the burden to deliver the infrastructure for these new operations will fall to IT. So, yes, IT execs need to start talking with other C-levels now and figure out what they want their post-COVID company to look like.

The timing is interesting, in that it's just about enough time for companies to implement all of these changes safely and securely. Let's start with the most obvious change: corporate telecommuting. By the way, "working from home" (WFH) is exactly the term you want to use if you want to guarantee that it will fail. More on that in a moment.

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Enterprise Application News
Apr 30, 2020

How do you easily brand a tech site? Grab a .tech domain extension
The internet might have shrunk the world in terms of communication, but the internet itself is pretty vast. And it's getting bigger each day. Anybody who's spent any time in marketing knows that failing to establish a recognizable brand can be a death sentence for many startups, even the ones who aren't necessarily competing for website clicks. That's particularly tough when a single Google search can expose how many entrepreneurs are essentially competing for the same big idea.

That's particularly true for tech entrepreneurs. It's easy to see why there was such competition among tech firms for a fancy website with a standout domain name in the dawn of the dot-com era. It's just as easy to see why so many went down in flames just a few months later. The marketplace was too vast then, and it's only getting bigger.

To read this article in full, please click here



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